Tyldesley Old Road, Atherton, Manchester M46 9AF
The Chanters Care Home, in Atherton, has been purpose-built to provide specialist elderly and dementia care which includes a dementia strategy, as well as looking after residents with learning disabilities. The Chanters also offers respite care for short-term stays ensuring residents are looked after in a warm and caring environment.
One-to-one sessions have proven to be effective amongst residents with dementia, protecting life skills and empowering those with sensitive needs in a safe and secure environment.
All bedrooms have en-suite facilities along with television and phone points. Whilst for entertainment purposes there is a thorough programme of activities along with planned monthly entertainment to help residents protect their personal tastes, together with their mental and physical health. There is an extensive garden for the enjoyment of residents and their families.
Group: Larchwood Care
Person in charge: Anne Hargreaves (Home Manager)
Local Authority / Social Services: Wigan Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Learning Disability • Old Age • Younger Adults
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 40
Rooms with ensuite WC: 40
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on The Chanters Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Chanters Care Home has a Review Score of 9.6 (9.562)
The Review Score of 9.6 (maximum of 10) for The Chanters Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for The Chanters Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.562 for The Chanters Care Home is calculated as follows: ( (78 Excellents x 5) + (47 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 130 Ratings = 4.562
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 5 Points relating to the number of positive Reviews for The Chanters Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 11 Reviews ÷ 8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by A P (Niece of Resident) on Monday 7 August 2017. Relates to July 2017.
Staff are always pleasant and very caring towards residents. The care home is always spotlessly clean.
Residents are always clean and all their daily needs seem to be cared for very carefully.
How likely would you be to recommend The Chanters Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Delia H (Daughter of Resident) on Monday 22 May 2017. Relates to May 2017.
The staff are very helpful. The home is clean and tidy, it's value for money. Well done to everybody.
How likely would you be to recommend The Chanters Care Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Samual B (Resident) on Friday 19 May 2017. Relates to May 2017.
I have been in Chanters for almost a year after adjusting to my lifestyle change. I have found it to be a happy experience. I am most impressed by the care and attention shown by staff.
How likely would you be to recommend The Chanters Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Good
Food & Drink: Good
Staff: Excellent
Management: Excellent
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Ruth B (Resident) on Friday 19 May 2017. Relates to May 2017.
The care home is very good. The staff are very good. The food could be better but overall good. Nobody should be scared coming into a care home, and when I got here, everyone was good.
How likely would you be to recommend The Chanters Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by B H (Daughter of Resident) on Wednesday 10 May 2017. Relates to May 2017.
An excellent home very caring with residents.
How likely would you be to recommend The Chanters Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Website Submission by Margaret B (Volunteer) on Tuesday 9 May 2017. Relates to May 2017.
I am now a volunteer at the home helping out with activities helping to plan activities. I worked at the home for over 16yrs and I now visit in my own time weekly. I enjoying helping out in the home sitting with the residents helping with arts and crafts, helping out with entertainment or where ever I am able to help.
How likely would you be to recommend The Chanters Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Website Submission by Rose M (Volunteer) on Tuesday 9 May 2017. Relates to May 2017.
My mother was a resident at The Chanters Care Home, I now volunteer at the care home helping out with all activities I enjoying helping and always felt welcome at the home very friendly, my mother was very well looked after and was very happy at the home
How likely would you be to recommend The Chanters Care Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by Elizabeth S (Daughter of Resident) on Wednesday 3 May 2017. Relates to April 2017.
My mother has been a resident in the Chanters care home for 10 years. During that time she has been treated with the utmost tender loving care and dignity. The staff are very attentive and supportive. Indeed many of them have been there for a long time. They are very devoted to the residents, in fact, it is one big happy family. I would have no hesitation in recommending this home.
How likely would you be to recommend The Chanters Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Carolyn R (Daughter of Resident) on Tuesday 25 April 2017. Relates to April 2017.
I cannot fault the standard of care received at The Chanters Care Home. The staff epitomise "care" and go above and beyond to ensure the comfort and wellbeing of the residents. They take a genuine interest in them as individuals and always take the time to stop and chat to them. My mother had always resisted going into a care home but she is genuinely settled and happy at The Chanters and I have the peace of mind of knowing she is receiving excellent care.
How likely would you be to recommend The Chanters Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Staff: Excellent
Activities: Satisfactory
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Andrew Bradley-Gibbons, Regional Manager at The Chanters Care Home responded to this review on 25 Apr 2017:
Thank you for your lovely review of The chanters Care Home.
Review submitted from a Postal Card by D M (Daughter of Resident) on Tuesday 18 April 2017. Relates to March 2017.
Dad has settled well at The Chanters and I am very pleased with the care he receives. In the last couple of months he has been referred to physio and is having regular visits to improve his mobility, which seems to be working. He feels well looked after and is benefitting from the attention given to him, particularly with regard to his skin care. Minor negatives for him are that the food is not always to his liking and lunch is earlier than he would like.
How likely would you be to recommend The Chanters Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Satisfactory
Staff: Good
Activities: Good
Management: Good
Safety / Security: Satisfactory
Rooms: Good
Value for Money: Satisfactory
Review submitted from a Postal Card by L J (Daughter of Resident) on Thursday 13 April 2017. Relates to April 2017.
The Chanters care home provides excellent and personal care to my mum. The staff are so caring and make life happy, safe and secure for her. Nothing is too much trouble and they all take a keen interest in our family and share their life experiences with mum which adds to the daily enjoyment of life. They give my mum choices in life be it activities, food and life style. It is also a privilege for me to visit also as the staff are all lovely and kind yet professional.
How likely would you be to recommend The Chanters Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Andrew Bradley-Gibbons, Regional Manager at The Chanters Care Home responded to this review on 13 Apr 2017:
Thank you for your kind comments about our home.
There are currently no awards/recognitions posted yet for The Chanters Care Home
There are currently no Care Home Idol entrants who have performed at The Chanters Care Home
