The Chanters Care Home

Tyldesley Old Road, Atherton, Manchester M46 9AF

The Chanters Care Home, Manchester, Greater Manchester
The Chanters Care Home, Manchester, Greater Manchester
The Chanters Care Home, Manchester, Greater Manchester

The Chanters Care Home, in Atherton, has been purpose-built to provide specialist elderly and dementia care which includes a dementia strategy, as well as looking after residents with learning disabilities. The Chanters also offers respite care for short-term stays ensuring residents are looked after in a warm and caring environment.

One-to-one sessions have proven to be effective amongst residents with dementia, protecting life skills and empowering those with sensitive needs in a safe and secure environment.

All bedrooms have en-suite facilities along with television and phone points. Whilst for entertainment purposes there is a thorough programme of activities along with planned monthly entertainment to help residents protect their personal tastes, together with their mental and physical health. There is an extensive garden for the enjoyment of residents and their families.

Group: Larchwood Care

Person in charge: Anne Hargreaves (Home Manager)

Local Authority / Social Services: Wigan Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Chanters Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 16 Oct 2017

Residential/EMI Residential

Reviews

9.6 The Chanters Care Home has a Review Score of 9.6 (9.562)

The Review Score of 9.6 (maximum of 10) for The Chanters Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for The Chanters Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.562 for The Chanters Care Home is calculated as follows: ( (78 Excellents x 5) + (47 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 130 Ratings = 4.562

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for The Chanters Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 11 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Chanters Care Home?

  • Extremely LIKELY
    8
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Chanters Care Home

  • Daughter of Resident/Service User
    6
  • Resident / Service User
    2
  • Volunteer
    2
  • Niece of Resident/Service User
    1

Staff are always pleasant and very caring towards residents. The care home is always spotlessly clean.
Residents are always clean and all their daily needs seem to be cared for very carefully.

How likely would you be to recommend The Chanters Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very helpful. The home is clean and tidy, it's value for money. Well done to everybody.

How likely would you be to recommend The Chanters Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have been in Chanters for almost a year after adjusting to my lifestyle change. I have found it to be a happy experience. I am most impressed by the care and attention shown by staff.

How likely would you be to recommend The Chanters Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Value for Money: Good

The care home is very good. The staff are very good. The food could be better but overall good. Nobody should be scared coming into a care home, and when I got here, everyone was good.

How likely would you be to recommend The Chanters Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

An excellent home very caring with residents.

How likely would you be to recommend The Chanters Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am now a volunteer at the home helping out with activities helping to plan activities. I worked at the home for over 16yrs and I now visit in my own time weekly. I enjoying helping out in the home sitting with the residents helping with arts and crafts, helping out with entertainment or where ever I am able to help.

How likely would you be to recommend The Chanters Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident at The Chanters Care Home, I now volunteer at the care home helping out with all activities I enjoying helping and always felt welcome at the home very friendly, my mother was very well looked after and was very happy at the home

How likely would you be to recommend The Chanters Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been a resident in the Chanters care home for 10 years. During that time she has been treated with the utmost tender loving care and dignity. The staff are very attentive and supportive. Indeed many of them have been there for a long time. They are very devoted to the residents, in fact, it is one big happy family. I would have no hesitation in recommending this home.

How likely would you be to recommend The Chanters Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot fault the standard of care received at The Chanters Care Home. The staff epitomise "care" and go above and beyond to ensure the comfort and wellbeing of the residents. They take a genuine interest in them as individuals and always take the time to stop and chat to them. My mother had always resisted going into a care home but she is genuinely settled and happy at The Chanters and I have the peace of mind of knowing she is receiving excellent care.

How likely would you be to recommend The Chanters Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Andrew Bradley-Gibbons, Regional Manager at The Chanters Care Home responded to this review on 25 Apr 2017:

Thank you for your lovely review of The chanters Care Home.

Dad has settled well at The Chanters and I am very pleased with the care he receives. In the last couple of months he has been referred to physio and is having regular visits to improve his mobility, which seems to be working. He feels well looked after and is benefitting from the attention given to him, particularly with regard to his skin care. Minor negatives for him are that the food is not always to his liking and lunch is earlier than he would like.

How likely would you be to recommend The Chanters Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

The Chanters care home provides excellent and personal care to my mum. The staff are so caring and make life happy, safe and secure for her. Nothing is too much trouble and they all take a keen interest in our family and share their life experiences with mum which adds to the daily enjoyment of life. They give my mum choices in life be it activities, food and life style. It is also a privilege for me to visit also as the staff are all lovely and kind yet professional.

How likely would you be to recommend The Chanters Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Andrew Bradley-Gibbons, Regional Manager at The Chanters Care Home responded to this review on 13 Apr 2017:

Thank you for your kind comments about our home.

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