Roby Lodge Care Home

Tarbock Road, Huyton, Liverpool L36 5XW
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9.8 88 Reviews
  • Roby Lodge Care Home, Liverpool
Nestled within the popular area of Huyton, on the outskirts of Liverpool, Roby Lodge Care Home offers personalised residential dementia care to older people.

Boasting a host of places in which to relax, socialise and practise hobbies, including a hair salon, garden, nail bar and minibus for trips out, there is something to everyone's taste at Roby Lodge.

The whole team, from care assistants to catering, dedicate their time to ensuring life at the home is not only safe and comfortable but is also as enjoyable as possible for every resident. From personalised care plans to a carefully designed menu, residents' wellbeing is top priority throughout every aspect of care provision.

The environment itself encourages calm and relaxation. Comfortable living areas and spacious dining areas offer residents an array of spots to enjoy time spent with others or appreciate the slower pace of life.

With a varied and engaging activities programme as well as plenty of opportunities to get involved with the community in Huyton, residents are sure to enjoy an active lifestyle at Roby Lodge, with something to look forward to every day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke

Facilities

  • Pet Friendly (or by arrangement)
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £975

These prices are only a guideline, please contact Roby Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Natalie Carney (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)

Roby Lodge Care Home Reviews (88)

9.8

Roby Lodge Care Home has a Review Score of 9.8 (9.791) out of 10, based on 29 reviews in the last 2 years.
Over all time Roby Lodge Care Home has 88 reviews.

Overall Experience
  • 66
  • 19
  • 1
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Date Published
  • 88
  • 15
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  • 29
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Reviewer Connection to Roby Lodge Care Home
  • 40
  • 23
  • 4
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Total of 88, showing 81-88
Review from Wayne J (Son of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since HC-One has taken over the standards have gone up. Staff are caring and friendly and nothing seems too much trouble.
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Review from Anne W (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An exceptional home, dedicated staff and approachable management.
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Review from Janet E (Daughter of Resident) published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad was initially in another home within Huyton as an emergency. This placement fell short in many ways within 2 days he had been accepted into Roby Lodge and we have been delighted with the care from wonderful staff. I am a nurse practitioner and duty manager at a local hospital and have over 37 years
experience working within hospitals and with many dementia patients so have great knowledge of their needs and Roby Lodge staff fulfil all his needs and go the extra mile. I would like to thank them all.
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Review from Brenda W (Wife of Resident) published on 31 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband had dementia and was very well looked after and cared for by all the staff at Roby Lodge. His family were very satisfied with the care he was given and we were all very grateful and appreciated all that they did to look after him.
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Review from Lily (Daughter of Resident) published on 17 August 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum is well cared for and has come on leaps and bounds since she came to Roby Lodge. I have peace of mind knowing that my mum is safe and the staff do genuinely care for my mum. I spend a lot of time here and have got to know the staff quite well.
The only criticism I have is the lack of activities.
Nothing to keep the residents entertained, meaning most are sat around asleep or walking around the corridors. This is not the staff fault as they are busy looking after the residents. This is something the company need to address.
Reply from HC-One, Careline Team at Roby Lodge Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. Our new full-time Activity Coordinator commenced post approximately 3 weeks ago; she has been well received by our Residents who are enjoying a range of activities including outdoor visits, weather permitting.
Our lady Residents have enjoyed some pampering activities and all Residents who have wished to participate have benefitted and enjoyed board games, painting, bingo, golf, skittles and reading. Some of our Residents who do not enjoy group activities have had one to one time with our new Activity Coordinator who splits her time between both floors.

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Review from Paul M (Son of Resident) published on 9 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my mother entered Ruby Lodge she was made very welcome. From her first day the staff could not have provided better care, and form their reports to me, my mum remained one of their most challenging yet loved residents. Towards the end 30/3/2016 her grip on reality was almost gone, however, she
made it clear that Ruby Lodge was the place that provided her with all the love and care she could possibly need.
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Review from Janet D (Niece of Resident) published on 29 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been a resident at Roby Lodge for more than 2 years and I cannot say enough about the standard of her care and the support she receives.
The staff are always helpful, kind and supportive to all residents and their families. Nothing is too much trouble. Although they are always busy they
take the time for conversations with the residents and to look after them at feeding times.
The residents are always clean and well cared for, the buildings are modern, clean warm and safe. I do not have any safeguarding concerns for my relative, who is visited at least weekly.
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Review from Steve H (Son of Resident) published on 4 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, my mother has received the best possible attention. The management and staff could not have been better.
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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Roby Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.791 for Roby Lodge Care Home is calculated as follows: ( (284 Excellents x 5) + (42 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 340 Ratings = 4.791
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Roby Lodge Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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