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Roby Lodge Care Home

Tarbock Road, Huyton, Liverpool, Merseyside L36 5XW
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The staff are fantastic, and the level of care is superb. I know my mum is well looked afteSuzanne L(Daughter of Resident/Service User)
Roby Lodge Care Home, Liverpool
Roby Lodge Care Home, Liverpool
Roby Lodge Care Home, Liverpool

Nestled within the popular area of Huyton, on the outskirts of Liverpool, Roby Lodge Care Home offers personalised residential dementia care to older people.

Boasting a host of places in which to relax, socialise and practise hobbies, including a hair salon, garden, nail bar and minibus for trips out, there is something to everyone's taste at Roby Lodge.

The whole team, from care assistants to catering, dedicate their time to...  

Care Provided by Roby Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,038From £1,142
Residential Dementia CareFrom £1,200From £1,350

Contact Roby Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Natalie Carney (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (40)

Roby Lodge Care Home Reviews (112)

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9.8

Roby Lodge Care Home has a Review Score of 9.8 (9.828) out of 10, based on 44 reviews in the last 2 years. Over all time Roby Lodge Care Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from Kim W (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card
Overall Experience

Roby Lodge is a lovely and welcoming residence. My mum has been here for a few months now and very happy here. The staff are very friendly, welcoming and professional.

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Review from Sean H (Son of Resident) published on 27 April 2022 Submitted via Postal Card
Overall Experience

My mother has been a resident at Ruby Lodge Care Home for three years as a family we are reassured that she is always safe, well cared for and happy.

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Review from D S (Son of Resident) published on 22 March 2022 Submitted via Postal Card
Overall Experience

From the very start, Roby Lodge staff have gone above and beyond the level of care expected not just for my mum but all of the residents.

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Review from David M (Son of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

Excellent service, always happy to spend time explaining and providing updates on the phone or in person.

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Review from Mary O (Resident / Service User) published on 19 April 2021 Submitted via Postal Card
Overall Experience

I was made to feel most welcome in this home. The food is excellent, and I have my own room, which is very comfortable. The staff are extremely nice and easy to chat with.

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Review from Andy W (Son of Resident) published on 14 April 2021 Submitted via Postal Card
Overall Experience

Roby Lodge was my first choice of a care home for my 96-year-old mum. My partners mum had been here for a couple of years so I knew from visiting it was a nice place it was. Mum went in for respite initially but settled from day one and is now a happy permanent resident. She said she is looked after very well and has everything she needs in her lovely room.

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Review from Jackie H (Daughter of Resident) published on 14 April 2021 Submitted via Postal Card
Overall Experience

My mum has been at Roby Lodge for 2 years. She came from another care home and I am so glad she came here. She has never been happier. The staff are friendly and take such good care of mum. Nothing is too much trouble. If I do have any issues they are sorted right away by the managers. Mum is always praising the staff and she is treated with dignity and respect at all times.

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Review from Carol W (Daughter of Resident) published on 13 April 2021 Submitted via Website
Overall Experience

Mum originally went into Roby Lodge a few weeks ago for respite and we have seen such a difference in her during this short time that this is now going be her Home. The staff have been lovely in helping mum settle in and looking after her wellbeing. It is reassuring that at 96 she has the 24-hour care she needs to have a good quality of life. Thanks for looking after mum and keeping everyone safe.

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Review from Virginia (Daughter of Resident) published on 20 January 2021 Submitted via Website
Overall Experience

Out mum has been in Roby Lodge since January 2020. With the COVID-19 pandemic changing all our lives, our biggest being as a family not seeing our mum. As soon as government rules in place or changes staff inform us straight away and we continue to have phone calls and speak to mum also via Facetime. Mum looks well cared for and seems happy quite. Recently we have been allowed window visits only two at a time but feels comforting to see mum happy to see us and vice versa. Any concerns or worries as a family we have, the staff are always helpful and reassuring at all times. Updates for us and swabs regularly and recently this week mum has had the vaccine. So we feel mum is in a safe environment with excellent care from the staff.

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Review from Dave M (Son of Resident) published on 20 January 2021 Submitted via Postal Card
Overall Experience

Roby Lodge has provided excellent care for my mum and continues to do so during the pandemic. They have arranged regular safe visits and kept me informed of any information concerning Covid regulations. My mum is in excellent health and is happy here.

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Review from Izzy H (Wife of Resident) published on 8 January 2021 Submitted via Website
Overall Experience

On behalf of my gran. 'Many thanks to all the staff at Roby house, my husband Norman went in May 2020 and stayed until he passed in December. He was well looked after, the staff were wonderful with him and helped him improve so much before he went downhill. They made him comfortable in palliative care and were really accommodating to me and the family, I can’t thank you enough.'

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Review from Paul H (Son of Resident) published on 22 April 2020 Submitted via Website
Overall Experience
We want to say a huge thank you to all the staff for the wonderful care and attention you give our mum.

At these difficult times, we know she is safe, nourished, cared for and loved.

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Review from Loraine (Daughter of Resident) published on 16 April 2020 Submitted via Website
Overall Experience
We are so glad that we chose Roby Lodge as the preferred Care home for our Mum in December 2019. It was a massive decision for us as a family to persuade Mum to leave our family home. After our dad passed away we thought Mum was suffering from depression but it soon became obvious to us all that it was Alzheimer’s disease.
When the final decision was made, we thankfully chose Roby Lodge to be her new home, we could not have made a better choice.
From day one our Mum was made to feel so welcome by every one of the lovely staff. Mum was given good nourishing homemade food. Her room is spacious and spotlessly clean. She has developed friendships with quite a few of the other residents and joins with them for regular sing-alongs. I cannot thank the wonderful staff for caring for Mum with a Capital C. They are treating mum with affection and dignity and also show such kindness and respect to us as her family.

Thanks for everything girls especially for keeping Mum safe. God Bless.

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Review from Gerrard M (Partner of Resident) published on 16 April 2020 Submitted via Website
Overall Experience

My long term partner is a resident who has been here since June 2019. I have found that since she has been in residence despite initial teething problems, she has settled extremely well. I come from a background of caring and have been a former community care manager and I am aware of the many problems caring can have on both the carer and client. We are at a difficult period at this moment in time with the outbreak of a pandemic and as a result, the staff have difficult choices to make, one of them having to come to work and putting themselves at risk as well as their families. I could not praise them enough for the thankless task they face each day. I for one and hopefully millions of others across the country will be clapping loudly every Thursday for the many carers across the country especially for the staff of Roby Lodge. Thank you all from the bottom of my heart. Best wishes.

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Review from B L (Daughter of Resident) published on 6 February 2020 Submitted via Postal Card
Overall Experience
In the short period, we have been involved with this care home we are really impressed. The staff and managers are fantastic creating a really great atmosphere.

My mum has never looked better, we are so happy.

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Review from Beverley S (Daughter of Resident) published on 26 January 2020 Submitted via Website
Overall Experience
Firstly sorry for the delay in submitting a review, only I have been very busy and unable to complete anything. My father was placed in Roby lodge on 2 weeks respite at very short notice. If I am honest it was the worst decision I have ever made. At first, it was a relief to have him safe in a home however, it was the wrong home! If I can just stress the staff were absolutely lovely and tried their best. But I am not convinced there is adequate training and knowledge with dementia or Alzheimer’s as they really did not have a clue on how to look after dad at all. The residents weren’t stimulated and just looked vacant. The managers gave conflicting information and missed important treatments.
I have raised a complaint with the senior team however that was a waste of time. I would not recommend this home for dementia/Alzheimer's residents at all.

Rooms below standard, disgusting linen, poorly equipped and dull.

Reply from Clare Sheehan, TBC at Roby Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. I am sorry you feel we were that wrong home however we are led by external professionals to determine the category of care needed depending on individual needs. I can reassure you that all our...  

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Review from J P (Daughter of Resident) published on 26 November 2019 Submitted via Postal Card
Overall Experience
My mum is well looked after at Roby Lodge in a lovely comfortable clean room. I have peace of mind while she is here as they do the best care.

I am constantly updated on how mum is and informed of any problems. Thank you to all who work here.

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Review from K G (Daughter of Resident) published on 26 November 2019 Submitted via Postal Card
Overall Experience
First impression of this care home was really nice. We got that lovely feeling as soon as we arrived with our dad. The manager is fantastic so are the rest of the staff. Everyone one in here is so helpful, honest and kind. My dad has settled in really well and that's down to all the dedicated staff in here.

Thank you all so much x

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Review from D E (Daughter-in-law of Resident) published on 11 November 2019 Submitted via Postal Card
Overall Experience
On entering the home, you are immediately met with a warm welcome.
It is bright, spacious and full of chatter. From the manager down, everybody we have met has been kind and friendly. Everything is explained from the off and given you are leaving one of your most treasured possessions (our dad), you instantly feel it is home from home. The facilities are 5* and I would consider our family to be very lucky to secure a place here. We know he is warm, safe and well looked after.

Thank you.

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Review from M A (Daughter of Resident) published on 4 September 2019 Submitted via Postal Card
Overall Experience

I wanted to write this review after my parents had been in Roby Lodge for six months to reassure other families that things get better. The staff are professional, friendly and also support me on my down days. I would like to thank all the staff for caring so well for my mum and dad. It really is now their home. I did bring my mum home for the night while my dad had a short stay in hospital but, she did not settle all night. There was pure joy when she got back to Roby Lodge and I now know she is "home".

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 21 Aug 2025

    Residents at HC-One’s Roby House Care Home in Huyton, Liverpool, have been immersing themselves in the music, history, and legacy of one of Liverpool’s most iconic bands – The Beatles....

  • 26 Jun 2025

    HC-One’s Roby Lodge and Roby House Care Homes in Huyton, Liverpool, proudly kicked off Care Home Open Week 2025 with a week-long celebration of community, care, and connection. From Monday,...

  • 19 Jun 2025

    Roby Lodge Care Home, run by HC-One, located in Liverpool, Merseyside, is preparing to welcome in visitors and guests from their local community to participate in this year’s Care Home...

Upcoming Events

There are no upcoming events for Roby Lodge Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Roby Lodge Care Home.

Meet the Team (0)

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