
The staff are fantastic, and the level of care is superb. I know my mum is well looked afteSuzanne L(Daughter of Resident/Service User)



The staff are fantastic, and the level of care is superb. I know my mum is well looked afteSuzanne L(Daughter of Resident/Service User)



Nestled within the popular area of Huyton, on the outskirts of Liverpool, Roby Lodge Care Home offers personalised residential dementia care to older people.
Boasting a host of places in which to relax, socialise and practise hobbies, including a hair salon, garden, nail bar and minibus for trips out, there is something to everyone's taste at Roby Lodge.
The whole team, from care assistants to catering, dedicate their time to...
Care Provided by Roby Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
Facilities
- Pet Friendly (or by arrangement)
- Lift
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Roby Lodge Care Home for full pricing details and T&Cs.
Contact Roby Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Natalie Carney (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (40)
Roby Lodge Care Home Reviews (112)
Roby Lodge Care Home has a Review Score of 9.8 (9.828) out of 10, based on 44 reviews in the last 2 years.
Over all time Roby Lodge Care Home has 112 reviews.
Roby Lodge is a lovely and welcoming residence. My mum has been here for a few months now and very happy here. The staff are very friendly, welcoming and professional.
My mother has been a resident at Ruby Lodge Care Home for three years as a family we are reassured that she is always safe, well cared for and happy.
From the very start, Roby Lodge staff have gone above and beyond the level of care expected not just for my mum but all of the residents.
Excellent service, always happy to spend time explaining and providing updates on the phone or in person.
I was made to feel most welcome in this home. The food is excellent, and I have my own room, which is very comfortable. The staff are extremely nice and easy to chat with.
Roby Lodge was my first choice of a care home for my 96-year-old mum. My partners mum had been here for a couple of years so I knew from visiting it was a nice place it was. Mum went in for respite initially but settled from day one and is now a happy permanent resident. She said she is looked after very well and has everything she needs in her lovely room.
My mum has been at Roby Lodge for 2 years. She came from another care home and I am so glad she came here. She has never been happier. The staff are friendly and take such good care of mum. Nothing is too much trouble. If I do have any issues they are sorted right away by the managers. Mum is always praising the staff and she is treated with dignity and respect at all times.
Mum originally went into Roby Lodge a few weeks ago for respite and we have seen such a difference in her during this short time that this is now going be her Home. The staff have been lovely in helping mum settle in and looking after her wellbeing. It is reassuring that at 96 she has the 24-hour care she needs to have a good quality of life. Thanks for looking after mum and keeping everyone safe.
Out mum has been in Roby Lodge since January 2020. With the COVID-19 pandemic changing all our lives, our biggest being as a family not seeing our mum. As soon as government rules in place or changes staff inform us straight away and we continue to have phone calls and speak to mum also via Facetime. Mum looks well cared for and seems happy quite. Recently we have been allowed window visits only two at a time but feels comforting to see mum happy to see us and vice versa. Any concerns or worries as a family we have, the staff are always helpful and reassuring at all times. Updates for us and swabs regularly and recently this week mum has had the vaccine. So we feel mum is in a safe environment with excellent care from the staff.
Roby Lodge has provided excellent care for my mum and continues to do so during the pandemic. They have arranged regular safe visits and kept me informed of any information concerning Covid regulations. My mum is in excellent health and is happy here.
On behalf of my gran. 'Many thanks to all the staff at Roby house, my husband Norman went in May 2020 and stayed until he passed in December. He was well looked after, the staff were wonderful with him and helped him improve so much before he went downhill. They made him comfortable in palliative care and were really accommodating to me and the family, I can’t thank you enough.'
At these difficult times, we know she is safe, nourished, cared for and loved.
When the final decision was made, we thankfully chose Roby Lodge to be her new home, we could not have made a better choice.
From day one our Mum was made to feel so welcome by every one of the lovely staff. Mum was given good nourishing homemade food. Her room is spacious and spotlessly clean. She has developed friendships with quite a few of the other residents and joins with them for regular sing-alongs. I cannot thank the wonderful staff for caring for Mum with a Capital C. They are treating mum with affection and dignity and also show such kindness and respect to us as her family.
Thanks for everything girls especially for keeping Mum safe. God Bless.
My long term partner is a resident who has been here since June 2019. I have found that since she has been in residence despite initial teething problems, she has settled extremely well. I come from a background of caring and have been a former community care manager and I am aware of the many problems caring can have on both the carer and client. We are at a difficult period at this moment in time with the outbreak of a pandemic and as a result, the staff have difficult choices to make, one of them having to come to work and putting themselves at risk as well as their families. I could not praise them enough for the thankless task they face each day. I for one and hopefully millions of others across the country will be clapping loudly every Thursday for the many carers across the country especially for the staff of Roby Lodge. Thank you all from the bottom of my heart. Best wishes.
My mum has never looked better, we are so happy.
I have raised a complaint with the senior team however that was a waste of time. I would not recommend this home for dementia/Alzheimer's residents at all.
Rooms below standard, disgusting linen, poorly equipped and dull.
Thank you for your review, we value all feedback as this helps us to improve our service where required. I am sorry you feel we were that wrong home however we are led by external professionals to determine the category of care needed depending on individual needs. I can reassure you that all our...
I am constantly updated on how mum is and informed of any problems. Thank you to all who work here.
Thank you all so much x
It is bright, spacious and full of chatter. From the manager down, everybody we have met has been kind and friendly. Everything is explained from the off and given you are leaving one of your most treasured possessions (our dad), you instantly feel it is home from home. The facilities are 5* and I would consider our family to be very lucky to secure a place here. We know he is warm, safe and well looked after.
Thank you.
I wanted to write this review after my parents had been in Roby Lodge for six months to reassure other families that things get better. The staff are professional, friendly and also support me on my down days. I would like to thank all the staff for caring so well for my mum and dad. It really is now their home. I did bring my mum home for the night while my dad had a short stay in hospital but, she did not settle all night. There was pure joy when she got back to Roby Lodge and I now know she is "home".
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 21 Aug 2025
Residents at HC-One’s Roby House Care Home in Huyton, Liverpool, have been immersing themselves in the music, history, and legacy of one of Liverpool’s most iconic bands – The Beatles....
- 26 Jun 2025
HC-One’s Roby Lodge and Roby House Care Homes in Huyton, Liverpool, proudly kicked off Care Home Open Week 2025 with a week-long celebration of community, care, and connection. From Monday,...
- 19 Jun 2025
Roby Lodge Care Home, run by HC-One, located in Liverpool, Merseyside, is preparing to welcome in visitors and guests from their local community to participate in this year’s Care Home...
There are no upcoming events for Roby Lodge Care Home.
Accreditations
There are no accreditations posted yet for Roby Lodge Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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