Roby Lodge Care Home

I passed on my thanks to nurse in charge today also acted quickly to me thinking mum had thrush. Started on some ointment, chest rechecked seems better than we thought; thank you for caring so much.

My husband has settled into Roby Lodge very well. All staff are lovely and supportive. He is treated with dignity at all times. Rooms are spacious and clean. Activities brilliant, especially the singers.

Great atmosphere, friendly staff and lively singer/ performance really made this a great birthday for my nan. Buffet delivered straight to the room.

We had a lovely time celebrating a birthday with my son. The singer was brilliant and so lovely. Thank you so much.

Thank you so much for the lovely celebration of our nans birthday. Staff were excellent.

Since day one mum has been shown nothing but respect, care and love. All her needs are taken care of. Staff are brilliant with all residents. I would highly recommend Roby Lodge to anyone thinking of brining their loved one here to live.

When I come to see my auntie. She is always happy and the staff are very friendly with her. Would like to thank them for everything they do for her.

I'm very pleased with all the services + facility my father is given.

Mum is always clean and tidy. The staff are efficient and deal with queries promptly. Mum is happy.

Since my friend has been in there the care he has received has been fantastic. There is a continuty of great carers who look after him really well. They keep me updated about all his health needs and any concerns I have are always listened to.

Trust staff.

My mum is well looked after/safe and is very happy at Roby.

People both residents, staff and visitors are made welcome and everyone is treated with respect and dignity. The activities are carefully picked to peoples need and interests and everyone is encouraged to join in and if they don't want to join they are encouraged to watch - no one is excluded. Other fantastic things are the barber, the opportunity to have communion and the food! Well done.

I found the staff at Roby Lodge to be the most caring, helpful and hard working in every aspect of the running of the home. My mum is looked after in an excellent manner under sometimes trying circumstances.

Roby Lodge is a safe, supportive and caring environment. Staff are dedicated and take pride in their work, in particular kitchen staff, food is tasty, appealing and nutritious. Housekeeping standards are excellent and maintained daily, staff strike a fine balance between completing their job and readily engaging with residents- what an asset! Laundry must be given credit, they do a great job. Most carers understand the needs of residents and work as a team to ensure standards are maintained. Seniors and management drive the delivery and maintain these high standards. Keep up the good work!!

Amazing care given to my mum during her stay at Roby Lodge. Staff are consistently caring and can't do enough to help residents settle in and feel safe. During my mums short illness and passing their care was outstanding. Very high level of care and personal interest in my mum. Made a real difference to her quality of life.

The staff and home are a credit to your company.

Warm welcome from staff from the moment you walk into the building, so accommodating and helpful. They always know where my nan is and who she's talking to which is lovely and personable. Staff always help me with my nans accessibility and it makes my while visitation more relaxed and enjoyable. Thanks to the girls for all being so empathetic and enduring some (sometimes wicked) interesting sense of humors in the residents! Couldn't sleep at night without you all.

All in all a well run happy space.

Very warm and welcoming, my dad is happy at Roby Lodge, and that's what matters most to me. All his care needs are met and I'm kept well-informed.