Connell Court

Connell Court looked after my mum during her rehabilitation from hospital between April and June 2019. They did a great job. Very friendly and welcoming, they made her feel relaxed and at home from day 1. Nothing was too much bother for the helpful and courteous staff and they did their utmost to ensure I could speak with my mother whenever I called and kept me up to date with her progress whenever I asked.

I have been visiting the home for 12 months and every time I go I am greeted by very welcoming staff no matter what part of the building I am in. The social side is very good and this shows in the face of the person I visit. You can always get yourself a hot drink, which is good if you have travelled some distance.

My Mum has been in Connell Court since January 2019 and has been more than happy with every aspect of living there so it's top marks from me.

My mother moved into Connell Court just over a year ago and we are so pleased to see her happy and settled. She was very reluctant to move in despite failing health and going through a very sad loss at the time, but with the patience and sincere and professional care of the staff she is now so much better. The atmosphere at Connell Court is friendly and happy, and we are very grateful to the management and carers who have made great efforts to engage with and understand my mother.

My mum has been at Connell Court for nearly two weeks now. I can't praise the home and staff enough, all the staff are warm, welcoming and friendly. I am confident mum is getting the best care possible. My sister and I visited many homes looking for a place for mum and this is head and shoulders above the rest.

Connell Court provided very good care for my uncle. He was an extremely private man and his lack of interest in being sociable was largely because he was virtually blind so he struggled to connect easily with staff and residents. Nevertheless, the staff grew to understand him well - particularly one of the senior staff who was exemplary in her level of support for him.

There is no other family member in the area of Birkdale who would need the care of Connell Court but I am grateful to all the all the staff there for providing a well led and managed home for my uncle. The staff were always warm, welcoming and informative when I visited and I was able to enjoy a number of meals with him which we both truly appreciated.

I am particularly pleased with the way they communicate with me. Both by email and telephone the staff keep me posted on anything and everything happening with my mother. Also, when I call the home to find out how she is doing, everyone who picks up the phone is fully aware of my mum's status. This is particularly important to me as I live abroad and cannot visit as much as I'd like to.

My mother moved into Connell Court over a year ago. It was her choice and she is very happy there. She enjoys the activities. My mother and I have found the staff to be very caring and the home well run.

Connell Court is an extremely clean, friendly and pleasant home. Staff are courteous, caring and available. A varied activity schedule and meal selection is available weekly to residents. The manager actively engages with both residents and staff.

A big heartfelt thank you to you all. Your care and compassion is outstanding.

My friend is very happy in Connell Court, Southport. Staff are always very professional and the manager is very capable, putting care and needs of the residents first. The fabric is always being refreshed. Connell Court has a homely and happy atmosphere.

We spent the last week beside her bed, and could not praise enough their dedication and willingness to go to any lengths to look after her and indeed also us!

Good, friendly atmosphere, staff. Kind and considerate and very helpful. Rooms very warm, clean and comfortable. Food delicious and well prepared. Residents treated with dignity, care and kindness. Good range of activities for residents. Management good and well organised. Overall highly recommended.

An excellent care home with a great standard of care. Staff make a big effort to make it a home from home.

My mother has been in this care home for 1 year. We are very satisfied with all aspects and would recommend this home for any friends or family.

I find the home to be clean and a happy place with activities wide-ranging to suit most residents. The food always looks good.

Looking forward to the event on 4th November 2017. Enjoy attending the relatives meetings and find them very useful.

The manager and staff do their best to ensure that everything runs smoothly and residents and residents are cared for.

Came from Southport Hospital on a two-week stay and I am still here, loving it (six weeks later) I have just applied for long-term stay. What more can I say.

I have 2 very good friends staying here, and what I have observed over the past 7 months is that all of the staff have a good and genuine, caring relationship with all people, whether it be residents or visitors. Both of my friends have a very comfortable and respectful way of life. They are very well looked after. I would thoroughly recommend Connell Court, Southport to anyone looking for a clean and well-managed care home for their loved ones.

My 103-year-old mother was still living independently in a retirement flat until 2 months ago. We looked at a number of care homes, but we knew we had found the right place as soon as we walked through the door of Connell Court. It felt like "home". Mum had the choice of two rooms, both were great but she chose the bigger one, which would have been our choice as well. Whilst she still feels that she is not ready for this change, and is still coming to terms with it, she, nevertheless, has nothing but praise for the place, the wonderful staff and the wonderful food. The staff have worked hard to settle her in.

My mother has lived at Connell Court for nearly two years. She had suffered a big operation on her intestines and has recovered well. She is well looked after, the food is well balanced and her medications are well controlled. The staff are patient and caring. She holds the senior staff in high regard. She is now 96 and does not want to move anywhere else.