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Acacia Court

17/19 Roe Lane, Southport, Merseyside PR9 9EB
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We chose Acacia Court where she was always been treated with dignity, love and respectSheila W(Daughter of Resident/Service User)
Acacia Court, Southport
friendly, kind and attentive to residents, and also offer support to relatives and visitorsIrene C(Daughter of Resident/Service User)
Acacia Court, Southport
My mother is in Acacia Court and I all I can say that she is very well looked after thereSam D(Daughter of Resident/Service User)
Acacia Court, Southport

At Acacia Court, they provide general, residential dementia care for the elderly, making sure they have all the support they need to live as independently as possible. Whatever your individual needs, the support team has been specially selected to ensure you enjoy a safe, comfortable environment at all times.

Acacia Court focuses on resident experience, tailored support plans and community spirit sets it apart from other homes in the area,...  

Care Provided by Acacia Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,045 - £1,108£1,254 - £1,329
Residential Dementia Care£1,045 - £1,108£1,254 - £1,329

Fees include: Personal Care, Food and Laundry. Extra: - Hairdressing - Chiropody - Dentistry - Newspapers - Transportation to external appointments - Escorts to Outside Appointments

Contact Acacia Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lyndsey Rafferty (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (3)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors are warmly welcomed and encouraged to spend quality time with residents. Visiting is flexible to suit individual routines, with the home aiming to accommodate family and friends throughout the day. Visitors are asked to be mindful of residents’ privacy, mealtimes, and care routines. Advance notice for larger groups or special visits is appreciated to ensure the best possible experience for everyone.

Parking

  • Free on site parking

Acacia Court Reviews (61)

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9.9

Acacia Court has a Review Score of 9.9 (9.889) out of 10, based on 37 reviews in the last 2 years. Over all time Acacia Court has 61 reviews.

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Review from G F (Friend of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience
My friend is a resident at Acacia Court. It is a very friendly place, full of happiness.

The staff are wonderful & my friend is so happy to live here. I am always offered a drink when I visit. Cannot say enough about how good this home is.

Reply from Lyndsey Rafferty, Registered Manager at Acacia Court

Your kind words about our friendly atmosphere and dedicated team mean a great deal to us, and we'll be sure to share your feedback with everyone. Thank you for your support and recommendation.

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Review from G B (Friend of Resident) published on 15 June 2026 Submitted via Postal Card
Overall Experience

Excellent care.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

Thank you so much for your kind words and your support and trust in us.

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Review from C H (Son of Resident) published on 5 June 2026 Submitted via Website
Overall Experience

My mother has been a resident at the home for five-years. The staff are friendly, attentive to my mother's needs and professional. There is also consistency with limited turnover of staff, which is unusual in this sector.

The home's manager arranges social events and entertainment for the residents and their families. My mother recently celebrated her birthday and the staff decorated her room, sent cards and provided balloons and a birthday cake. They then gathered to sing 'Happy Birthday'. This extra effort is greatly appreciated by me and the family.

A well led and well run care home.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

We're delighted to hear your mother has enjoyed five happy years with us and that our team's care, professionalism, and consistency have made a positive difference. Creating memorable moments for our residents is something we truly value. Thank you.

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Review from Colette H (Friend of Resident) published on 1 June 2026 Submitted via Postal Card
Overall Experience

Went today to visit my neighbour who has recently been given a placement. She looks really well, clean and tidy. She told me that she "loves it" where she is. The manager and staff all very friendly and couldn't do enough. My neighbours husband is so happy that she is settled and well cared for. Excellent home.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

Thank you for your lovely review. We are so pleased to hear your neighbour has settled in well and is happy in her new home. Your kind comments about our friendly and caring team are greatly appreciated. Thank you

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Review from Jean M (Friend of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience

In April, I visited a friend at Acacia Court, she is now a resident there. I was greeted warmly by a member of staff and took me to see my friend, soon after I was offered tea and biscuits when the residents had their afternoon cuppa. All the residents seemed happy and content, having good interaction with the staff, who all had a sense of humour and amazing dialogue with each person. I experienced laughter and fun, this seems to be the very essence of the home. Great staff and manager. Would recommend.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

It's lovely to know the laughter, fun, and caring interactions between our residents and staff stood out during your visit. Your kind words about our team are truly appreciated. Thank you

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Review from Andy M (Friend of Resident) published on 21 May 2026 Submitted via Website
Overall Experience
Went to visit my neighbours wife who is a resident at the home and believe the difference in her since she's had a placement, she is happy and well looked after.

The home was clean and tidy and the staff were very friendly and professional.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

We are so pleased to hear your neighbour's wife is happy, well cared for, and thriving in her new home. It's wonderful to know you found the home clean and welcoming, and that our team made such a positive impression with their friendly and professional care. Thank you

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Review from Amy D (Niece of Resident) published on 6 May 2026 Submitted via Website
Overall Experience

My Aunt, with dementia has been in respite care for the last few weeks in Acacia Court and the difference the Manager and staff have made to her have been honestly remarkable! She has gone from being a very agitated and angry lady to a very happy and contented one, loving dancing and interacting with other residents. Dementia is a horrible disease but we can't believe the quality of life she's found in Acacia Court despite her illness. This is all down to Lyndsay who is amazing and the lovely staff. They treat the residents as family and individuals and go above and beyond in making them feel at home and happy and making their lives as normal as possible, even trips to a cafe and shopping! I couldn't wish for a better place for her to be and she hasn't asked about her own home once in her time there! Thank you for giving my uncle the peace of mind knowing she is happy and well taken care of. Thank you Lyndsay, you are a very special person!

Reply from Lyndsey Rafferty, Home Manager at Acacia Court
Thank you so much for your lovely feedback. It's lovely how your Aunt has settled in and the positive difference the team have made to her wellbeing. Supporting residents to feel happy, engaged and at home is exactly what we strive for, and it's great to know this is shining through.

We're so pleased your Aunt is enjoying her time with us.

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Review from S W (Daughter of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience

My mum has been a resident at Acacia Court for almost a year. I have been very happy with the care and attention that my mum has received. All the staff are very welcoming and do an excellent job in caring for my mum. My mum also says how happy she is at Acacia Court. Thank you to everyone at Acacia Court.

Reply from Elizabeth Darlington, Home Manager at Acacia Court

Thank you so much for your lovely feedback. We're delighted to hear your mum is happy and well cared for at Acacia Court-it means a lot to our team. We'll be sure to share your kind words with them. Thank you.

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Review from J W (Relative of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience

A perfect happy environment. Happy staff. Very happy residents.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

Thank you for your kind words! We're so pleased you felt the happiness in our environment-it means a lot to hear our residents are thriving. Thank you.

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Review from T W (Relative of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience

Very happy place and a good lunch. We'd forgotten it was St. Patrick's Day until we arrived, lots of good singing.

Reply from Elizabeth Darlington, Home Manager at Acacia Court

Thank you for your review. We're delighted to hear you had such a happy visit and enjoyed your lunch with our St. Patrick's Day celebrations-plenty of singing and a great atmosphere! Thank you so much.

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Review from D B (Friend of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

My friend resides at Acacia Court. Lyndsay and staff are fantastic loving happy people. The care is second to none. Definitely 10 star rating.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

Thank you for your lovely feedback. We're so pleased to hear your friend is happy at Acacia Court. The team will be delighted to hear your kind words and your "10 star" rating! Thank you.

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Review from K T (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

Mum is very comfortable and is living in a lovely environment. Carers and management go full out to ensure residents are looked after to a high level, food is always delicious and what the residents specifically want. A high standard of individual care to everyone and their guests.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court
It's wonderful to hear that your mum feels comfortable and enjoys living in such a lovely environment. We're also delighted that the food and dining experience are being enjoyed - our kitchen team takes great pride in preparing meals that residents genuinely look forward to.

Thank you for taking the time to share your experience.

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Review from William K (Son-in-law of Resident) published on 3 March 2026 Submitted via Postal Card
Overall Experience
We find all the staff really helpful and professional. The chef creates great meals for the residents and Lyndsay the manager does a fantastic job in her role ensuring all standards are constantly met.

In all, the care home in my opinion is run and cared for by people who really are about the residents.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

It means a great deal to know that you feel the home is run by people who truly care about the residents. Creating a warm, supportive, and high-quality environment is always our priority, and your comments reassure us that we are achieving that. Thank you so much.

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Review from Andrew K (Son of Resident) published on 6 February 2026 Submitted via Website
Overall Experience
Mum has just gone into Acacia Court for some much needed respite. I initially visited here with my daughter to take a look around, we found the management team of Lyndsey and Gul to be very welcoming and made us feel that they would give mum the care that she needed. We were shown around the building and were able to choose mums room ourselves. We left feeling that this would be an ideal place for mum and her needs.

We took mum there a couple of days later and she loved the place, she loved her room and settled in quickly. We only met 2 or 3 staff but they were all lovely, both male and female, very professional but it was clearly all natural, they were all lovely towards my mum. I returned again the next day to check on mum and found her sat in the lounge with a smile on her face, she even asked if she could stay there permanently. That was such a relief to here. Admittedly shes only been there a couple of days but the future is looking positive. Thank you to everyone. 5 stars.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

Thank you for your lovely review. We're so pleased to know that your mum has settled in well at Acacia Court and is enjoying her room. It's great to know the team made you feel supported from the start, and that your mum is happy and comfortable with us. We'll be sure to share your kind words with the team. Thank you for trusting us with her care.

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Review from Darren M (Son of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

Friendly and efficient staff. Always happy and contentious. Good food choices. Most types of care are catered for. Good management. Would recommend to anybody or family who requires care for a relative.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

Thank you for your lovely feedback. We're so pleased you're happy with our team, care, and facilities, and we really appreciate your recommendation. Thank you.

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Review from J M (Daughter-in-law of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

The staff are always very friendly, helpful and welcoming. They display excellent attitudes towards the residents and are always caring.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

We're very pleased to hear such positive comments about our staff's friendliness, professionalism, and care for residents. Thanks so much.

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Review from Cathy K (Daughter of Resident) published on 1 December 2025 Submitted via Postal Card
Overall Experience

Mum has had outstanding care from all the staff including cleaners, catering, carers (day and night shift) and managers while she has been unwell with flu. Mum required an A&E dash but was brought home by family the same late evening to wonderful staff who were genuinely concerned and made mum comfortable. Mum had to stay in her room for a week and was looked after to the highest standard. The family thank everyone.

Reply from Lyndsey Rafferty, General Manager at Acacia Court

Thank you so much for your kind words and for taking the time to share this review. We're especially glad the team was able to support your mum so well after her A&E visit, and that she felt comfortable and cared for. I'll make sure your thanks are shared with the whole team. Thank you

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Review from J L (Daughter of Resident) published on 3 November 2025 Submitted via Website
Overall Experience
My husband and myself live aboard but visit my mum who lives in Southport every year .
On my visit in the summer this year mum had declined in health and got diagnosed with dementia. The doctor advise for mum to go into care asap. My brother who lives Southport searched care homes for mum to go into and found excellent reviews on acacia court. I have now been back to visit mum in October for her birthday and is now a resident at Acacia court. We found the manager Lyndsey so lovely so helpful

A special thankyou to Donna the care worker such a lovely person. I am pleased mum is now in a good secure clean environment. Thank you

Reply from Lyndsey Rafferty, General Manager at Acacia Court

We're so pleased to hear that your mum has settled in well at Acacia Court and that you and your family feel reassured about her care. It's lovely to know we have made such a positive impression - we'll be sure to share your appreciation with the team. Thank you

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Review from Gary L (Son of Resident) published on 1 November 2025 Submitted via Website
Overall Experience
My mum in law is knew and has settled in and been treated well
Staff have been very helpful.

The hard part is that my mother keeps saying she is not getting food or drinks, but obviously from our visits this is not the case. The carers are so helpful

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Review from Ruth A (Daughter of Resident) published on 1 September 2025 Submitted via Website
Overall Experience

Since arriving at Acacia Court in late December 2024, my elderly mum has flourished and honestly looks years younger. She has been in ill health for years and came to the home permanently after a particularly long stay in Hospital and honestly the improvement is staggering. She was unable to walk or stand up - she is now shuffling about the place with her walker again. She was unable to do anything except sit and doze, she's now back reading countless books, doing her puzzles, taking an interest in life again and knitting and crocheting for the Annual Summer Fair! Its all testament to the lovely care environment she is in. The staff are all positive, proactive, and friendly and they care about their residents. She is extremely well looked after, is 'fed and watered' with a huge variety of meals. Her meds are issued properly; hygiene, health and general wellbeing monitored too. I cannot praise the management and staff enough and would highly recommend this home to people considering.

Reply from Lyndsey Rafferty, General Manager at Acacia Court

Thank you so much for taking the time to share such a thoughtful and uplifting review. We are absolutely delighted with the progress your mum has made since joining us at Acacia Court. It means the world to us to know that she is enjoying her days, regaining her independence, and finding joy in...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 February 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (2)

  • 31 Jan 2025Recipient: Acacia Court
  • 04 Oct 2020Recipient: Acacia Court

Accreditations

There are no accreditations posted yet for Acacia Court.

Meet the Team (1)

Lyndsey Rafferty
Lyndsey RaffertyJob Title:General ManagerJoined: 2024

My name is Lyndsey Rafferty, and I am delighted to introduce myself as the General Manager for Acacia Court. With over 15 years of experience in the care sector, I bring a wealth of knowledge in both resident support and management.

I am fully qualified in all aspects of health and social care, including safeguarding and quality monitoring. My background has allowed me to build strong, transparent relationships with local authorities, the CQC and the families and friends who are integral to our residents' well-being. Together, I believe we can create a nurturing and joyful environment for your loved ones. My goal is to provide excellent care, structure and continuity, fostering a home where laughter and friendships thrive.

At Acacia Court, we are dedicated to creating a warm and welcoming home for all our residents. We strive to bring love, care, kindness, and laughter into the lives of every person in our community. Our mission is to foster a supportive environment where everyone feels valued, respected and happy.

I am delighted to be part of the Bloomcare family.
Warm regards,

Lyndsey

Frequently Asked Questions about Acacia Court

What types of Care is Acacia Court registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Acacia Court have?

There are 25 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Acacia Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Acacia Court to the centre of Southport?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acacia Court to verify any information. View our terms and conditions. Acacia Court has an Enhanced Service -more info.