
We chose Acacia Court where she was always been treated with dignity, love and respectSheila W(Daughter of Resident/Service User)

friendly, kind and attentive to residents, and also offer support to relatives and visitorsIrene C(Daughter of Resident/Service User)

My mother is in Acacia Court and I all I can say that she is very well looked after thereSam D(Daughter of Resident/Service User)

We chose Acacia Court where she was always been treated with dignity, love and respectSheila W(Daughter of Resident/Service User)

friendly, kind and attentive to residents, and also offer support to relatives and visitorsIrene C(Daughter of Resident/Service User)

My mother is in Acacia Court and I all I can say that she is very well looked after thereSam D(Daughter of Resident/Service User)

At Acacia Court, they provide general, residential dementia care for the elderly, making sure they have all the support they need to live as independently as possible. Whatever your individual needs, the support team has been specially selected to ensure you enjoy a safe, comfortable environment at all times.
Acacia Court focuses on resident experience, tailored support plans and community spirit sets it apart from other homes in the area,...
Care Provided by Acacia Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include: Personal Care, Food and Laundry. Extra: - Hairdressing - Chiropody - Dentistry - Newspapers - Transportation to external appointments - Escorts to Outside Appointments
The price(s) shown are provided by the care home. Contact Acacia Court for full pricing details and T&Cs.
Contact Acacia Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bloomcare
- Private Owned
Person in charge
- Lyndsey Rafferty (General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (3)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors are warmly welcomed and encouraged to spend quality time with residents. Visiting is flexible to suit individual routines, with the home aiming to accommodate family and friends throughout the day. Visitors are asked to be mindful of residents’ privacy, mealtimes, and care routines. Advance notice for larger groups or special visits is appreciated to ensure the best possible experience for everyone.
Parking
- Free on site parking
Acacia Court Reviews (61)
Acacia Court has a Review Score of 9.9 (9.889) out of 10, based on 37 reviews in the last 2 years.
Over all time Acacia Court has 61 reviews.
Lovely, clean and tidy home. very welcoming staff and surroundings. Visiting a friend's Mum.
Thank you for your review - it means a lot to us. We are always striving to provide a true home-from-home environment for our residents, along with a warm welcome for all our guests and visitors.
All staff are positive and proactive. I feel as though the home has a full understanding of mum's care needs.
Thank you so much for your kind words. It means the world to us. We absolutely love looking after all our residents - providing care and kindness every day is truly the best part of what we do. Thank you
Today Saturday 31st May was a garden party and what a fabulous event it was. Everyone thoroughly enjoyed themselves. The organisation that went into setting up this event by management, carers, kitchen staff, maintenance, church, volunteers was amazing. Gazebos, banners, balloons, games for children of family, stalls with plants, burgers, coffee, cakes, strawberries and cream, tombolo, raffles and more. Singers that were amazing. My Mum is living and being cared for here and we took her into the fabulously beautiful huge garden to join in this fabulously special day. It truly was beautiful. Thank you to everyone that made this day so special.
My brother has been staying at Acacia Court for approximately 15 weeks. He's very frail and tends to stay in his room despite the best efforts of the staff! He is very stubborn. Each time we visit, the staff are courteous and friendly. They're so caring with my brother and are happy to help. The food looks great and he eats everything served. Today is VE Day and there is a tea party following a little entertainment. Acacia Court is very good.
Thank you for your kind review.It is our privilege to care for your brother, and rest assured that we remain fully committed to his wellbeing at all times.Thank you again.
The staff are always friendly, approachable and willing to answer any questions we have, offering support whenever we need it. It's so reassuring to be welcomed by a smiling face every time we walk through the door.
A huge thank you to the manager and the whole team for the care, kindness and support you continue to show,
it truly means the world to us.
Thank you for your lovely review. We are truly delighted to care for your mum and so pleased she is part of the Acacia family. We are committed to providing all our residents with the utmost respect, compassion, and high-quality care they deserve. Thank you.
It is clean and the staff are amazing.
They are all very attentive, and polite and nothing was too much for them.
I would not hesitate to recommend them to anyone or bring anyone of my family into Acacia.
Again, I cannot say too much about how grateful we are to all the staff from the office to the floor kitchen, all brilliant.
Thank you for your kind review! We are committed to providing the best possible care for our residents, and your feedback means a lot to us. Thank you.
I think everything was lovely at Christmas, everyone enjoyed themselves. They all received a present and had their Christmas dinner together. How nice it was for the staff to come in and give their Christmas day to look after people, what a lovely atmosphere it was.
Thank you so much for your lovely review! We always strive to provide the best experience possible, and your kind words mean a lot to us. Thank you.
My mum is very well looked after by the manager and the team. They make sure they make her feel at home and are patient with her whatever her mood at that time. The team are caring and flexible in catering to Mum's needs.
We very much appreciate your kind review and are truly grateful for your thoughtful feedback. We continuously strive to deliver the best possible experience. Thank you once again - it really does mean the world to us!
Acacia Court is a rare find. A lovely caring home. My dad has been a resident for approximately 18 months, having been moved from another "care" home where it was clear his needs were not being met. Dad arrived at Acacia very underweight and I am delighted to see Dad thriving under Acacia's care. The staff are lovely, attentive and kind, I highly recommend this home.
We truly appreciate your kind words, thank you so much. We are always striving to improve our care and are very proud of Acacia Court. Thank you.
Lovely staff who go above and beyond for everyone in their setting. Management is very welcoming and nothing is too much trouble. There is always a very warm loving atmosphere which is lovely to see. Thank you.
I visited my nan at lunchtime. The kitchen staff wheeled a trolley into the dining area with a full English breakfast. All hot with every choice. Nan can't eat pork so she did not have the bacon or sausage but had beans, chips, black pudding, egg, mushrooms and toast. A lovely hot lunch packed with variety.
Thank you for your kind review, it is very much appreciated. We are truly proud of all our team members at Acacia Court. Thank you.
My auntie has resided at Acacia Court for the last two years. I have always been impressed and reassured about the care she receives and especially how the staff members treat her with great affection, courtesy and dignity. Ideally, no one wishes to see their loved one in need of 24-hour professional care but I could not be happier with the care my auntie has and continues to receive.
I visit my friend at Acacia Court in Southport and the staff are so friendly. They care so much about all the residents. You always get a warm feeling and a friendly atmosphere. The manager is approachable and caring. Such a lovely home. God bless you all.
My mum has been a resident for nearly 5 years and more than happy with her care. It's a friendly home where all the staff throughout work hard to make it a safe and comfortable place for its residents.
I have found the home clean and tidy at all times. The staff are pleasant, clean and friendly, nice and helpful. The lounge is fine, clean and tidy. My wife's bedroom is fine and again clean and tidy. The food is good according to my wife.
Friendly helpful staff can't do enough for both residents and visitors. Home is a safe caring place for residents. Long-term staff are wonderful and treat long-term visitors as part of the family. The new management team is really friendly and helpful and available to answer any questions or concerns as they arise.
Residents seem happy and settled.
It is always lovely to see residents celebrate their birthdays with a song, cake, and canceled provided by the catering team.
After almost five years as a resident at Acacia Court, our mother passed away peacefully last week. Acacia was her home, and she was comfortable and well-cared for all the time she was there. As her needs changed over the years from settling in, to her final weeks, all staff adopted their care and routines, always providing respect and support for our mum and for us as her daughters. Whenever we were visiting, we have appreciated the kindness and genuine care and support shown to all our family over the years. We couldn't have found a better care home for our mum, and can highly recommend Acacia to others.
My mum has been residing at Acacia Court for nearly 5 years! She has always been treated and cared for by the amazing staff with so much love and respect, it's lovely to see the way they are with her. She is now on end-of-life care, and they are so kind and compassionate, making sure she is comfortable! They are also very kind with me and my family when we visit.
Hi Julie, thank you so much for your very kind words. This means so much to the team. I will pass this on to them. We all love caring for your mum, she is a beautiful lady and always puts a smile on our faces. Kind regards, Lorraine.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Acacia Court.
There are no upcoming events for Acacia Court.
Awards / Recognitions (2)
- 31 Jan 2025Recipient: Acacia Court
- 04 Oct 2020Recipient: Acacia Court
Accreditations
There are no accreditations posted yet for Acacia Court.
Meet the Team (1)

My name is Lyndsey Rafferty, and I am delighted to introduce myself as the General Manager for Acacia Court. With over 15 years of experience in the care sector, I bring a wealth of knowledge in both resident support and management.
I am fully qualified in all aspects of health and social care, including safeguarding and quality monitoring. My background has allowed me to build strong, transparent relationships with local authorities, the CQC and the families and friends who are integral to our residents' well-being. Together, I believe we can create a nurturing and joyful environment for your loved ones. My goal is to provide excellent care, structure and continuity, fostering a home where laughter and friendships thrive.
At Acacia Court, we are dedicated to creating a warm and welcoming home for all our residents. We strive to bring love, care, kindness, and laughter into the lives of every person in our community. Our mission is to foster a supportive environment where everyone feels valued, respected and happy.
I am delighted to be part of the Bloomcare family.Warm regards,
Lyndsey
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