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Barchester Caldy Manor

Caldy Wood, Caldy, Wirral, Merseyside CH48 2HY
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Absolutely excellent, lovely staff and surroundingsDavid K(Son of Resident/Service User)
Barchester Caldy Manor, Wirral
The staff look after my Mum as if she was familyLesley W(Daughter of Resident/Service User)
Barchester Caldy Manor, Wirral
the care and compassion shown to us all was above and beyond what would be expectedGary H(Friend of Resident/Service User)
Barchester Caldy Manor, Wirral

Caldy Manor Care Home is a beautiful period building with landscaped gardens located in the exclusive residential area in the village of Caldy on the Wirral.

Its unique care options are designed to offer residents an excellent, person-centred experience at the home with highly trained professionals providing first-class, 24-hour residential care, alongside expert care for people with dementia in their memory lane community.

Residents have access to many on-site facilities including a...  

Care Provided by Barchester Caldy Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Caldy Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carmen Chandler (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 5

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (13)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Barchester Caldy Manor operate an open-door policy and welcome visitors and enquiries. Family, friends and prospective residents are encouraged to visit and experience the homes warm and welcoming environment.

Parking

  • Car Parking available at the front of the building with level access.

Barchester Caldy Manor Reviews (73)

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9.6

Barchester Caldy Manor has a Review Score of 9.6 (9.603) out of 10, based on 9 reviews in the last 2 years. Over all time Barchester Caldy Manor has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Veronica C (Wife of Resident) published on 22 June 2026 Submitted via Website
Overall Experience

I feel reassured that my husband is being well looked after and that the staff are doing their best to keep him comfortable and settled. The activities staff are good at making sure all residents are included and encouraged to take part. Sometimes I feel that the care staff are a bit stretched, perhaps because of shortages. This means that there is sometimes a delay in responding to residents' buzzers.

Reply from Carmen Chandler, Acting General Manager at Barchester Caldy Manor
Thank you so much for this feedback. It was lovely to hear how comfortable you feel having your husband here with us and we love supporting him.

Staffing, I assure you that we staff higher than overall needs required. However, we do appreciate that a wait feels like a long time when someone is...  

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Review from G L (Daughter of Resident) published on 2 January 2026 Submitted via Website
Overall Experience

Mum stayed at Caldy Manor for 3 weeks respite following a hip replacement. The staff were all friendly, professional and caring and offered plenty of support. The room had lovely views and was clean and tidy. The food was excellent and Mum really enjoyed the quality of the meals and the variety. I would highly recommend Caldy Manor!

Reply from Hannah Roberts, General Manager at Barchester Caldy Manor

Thank you so much for your review, it means and lot and I will pass this onto the team! I really hope your Mum is doing well, anytime she wants to drop in for a coffee it would be lovely to see her again! Wishing you all the best for 2026 x

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Review from M C (Respite Resident) published on 22 October 2025 Submitted via Postal Card
Overall Experience
Excellent facilities and exceptionally caring and enthusiastic staff. Varied and thoughtful activity programme.

Food could be of better quality but still satisfactory.

Reply from Hannah Roberts, General Manager at Barchester Caldy Manor

We really enjoyed the time you and your husband spent with us on respite! We hope you have settled in to your new home, and please come visiting anytime, it would be lovely to see you both again!

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Review from Sheila P (Resident / Service User) published on 10 September 2025 Submitted via Postal Card
Overall Experience
I have been resident at Caldy Manor for almost two years - two extremely happy year. The staff - everyone are fantastic I am home now and don't wish to be anywhere else.

Thank you Barchester for providing a most wonderful life in my later years.

Reply from Hannah Roberts, General Manager at Barchester Caldy Manor

Thank you so much for your feedback; it is our privilege to care for you, and I'm so glad you feel at home every day and that you are getting that quality of life you deserve. We will make sure this feedback is passed to the whole team at Caldy Manor.

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Review from Felicity D (Respite Resident) published on 5 September 2025 Submitted via Website
Overall Experience

I was treated with great kindness and consideration by all staff without exception. The quality of the food was excellent as was the preparation and presentation of the food. The other residents made me welcome. It's a beautiful old house with lovely grounds. I was so fortunate to have 2 weeks respite care there following knee surgery - a great start to my recovery.

Reply from Hannah Roberts, General Manager at Barchester Caldy Manor

Thank you so much for your lovely feedback which I will feedback to the team, they will be delighted! We hope that you are doing well since you left us x Take care of yourself.

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Review from Mike B (Son of Resident) published on 22 April 2025 Submitted via Website
Overall Experience
My parents are residents at Caldy Manor care home, and have been for 2.5 years.
The level of care that has been offered to my Mum and Dad by the manager and her team is exceptional.
Yes, they get all of what you'd expect such as great meals, adherence to their medication plans, clean and homely facilities.
But what sets Caldy Manor above any other care home that I've had contact with is the genuine level of love and care that all of the staff offer to my parents. This truly is a home where my parents are cared about, and not just looked after.
And there are so many instances of the staff going the extra mile.
Most recently, my Dad was 90 and they helped my wife and I to set up a wonderful party for my Dad with his family. Nothing was too much effort for the Caldy Manor team and everything was organised as we'd agreed, with the staff on the day being diligent and interested in making sure that everything went perfectly.

We are very lucky that we found Caldy Manor as my parents' new home.

Reply from Sam Roe, CRM at Barchester Caldy Manor

Thank you so much for your heartfelt message and for taking the time to share your experience with Caldy Manor.It means the world to our entire team to know that the care and compassion we offer has made such a positive difference to your parents and to your wider family. We're incredibly proud to...  

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Review from R P (Son of Resident) published on 9 April 2025 Submitted via Website
Overall Experience

Mum loves being in Caldy Manor. She absolutely loves her room and really values having access to the beautiful grounds. She has nothing but praise for the staff who treat her with so much respect and dignity. She loves her days out, but always looks forward to returning. Mum was very ill when she entered Caldy. The improvement in her mental and physical health since being a resident has been remarkable.

Reply from Hannah Roberts, General Manager at Barchester Caldy Manor

Thank you so much for your review and I will pass that lovely feedback onto our team, we really appreciate it! It will always be a pleasure looking after your Mum! Hannah

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Review from Jamie P (Son of Resident) published on 25 October 2024 Submitted via Website
Overall Experience
I travel back and forth from New York to see my mother and every time, I am amazed by the care she is given. The management and staff at Barchester Caldy Manor genuinely care for Mum. They go out of their way to ensure her long-term comfort and care. I can't recommend Caldy Manor highly enough. My mum is safe, comfortable and truly loved by all of the staff caring for her.

With huge thanks.

Reply from Hannah Roberts, General Manager at Barchester Caldy Manor

Thank you so much for your feedback! We truly appreciate it and we will make sure the team hear your wonderful comments. Honestly, it's a pleasure spending time with your mum. Thank you, Jamie.

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Review from S R (Grandson of Resident) published on 21 August 2024 Submitted via Website
Overall Experience
When visiting Barchester Caldy Manor, I find the home and the staff welcoming. My grandma, who has been a resident for a few years now, has found herself somewhere she can live happily knowing she will be well cared for.
She even goes out on trips with other residents, including a recent trip down the canals. I also remember seeing photos of her in Llandudno and Park Gate.

The team are great with her and her increasing needs. I wouldn't consider another home.

Reply from Hannah Roberts, General Manager at Barchester Caldy Manor

Thank you so much for taking the time to leave us a review, I am so pleased to hear about your experience at Caldy Manor and it will be my pleasure to share this with the team. Thank you.

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Review from H L (Daughter of Resident) published on 21 November 2023 Submitted via Website
Overall Experience
I am so glad that my mother spent her last four years at Caldy Manor Care Home, this really is a special place - not only are the house and grounds wonderful to live in but the love and care from every member of staff was exceptional. The manager leads a fantastic team by example, showing real love and respect for all of the residents. Every effort was made to make my mother feel at home and a valued member of the family and, despite her growing dementia, she regularly joined in with many activities and outings that added tremendously to her quality of life.

During the last few days of Mum's life, the care staff did everything possible to give support to the family and allow my mother to die with dignity in her final home. The manager herself joined in with shifts of sitting at Mum's bedside and kept us updated when we could not be there. Staff members even turned up to the funeral to pay their respects. I can't say a big enough 'Thank You' to all!

Reply from Hannah Roberts, Acting General Manager at Barchester Caldy Manor
Thank you so much for the feedback left, it truly was a pleasure looking after your mum and getting to know her, anytime you are around please drop in to see us. I'll pass the feedback onto the team, and we wish you and your lovely family well and hope you have a lovely Christmas.

Hannah

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Review from K S (Daughter of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

My father received excellent care at Barchester Caldy Manor Care Home. All the staff were kind, attentive and efficient. They should be very proud of the service they provide. The room was warm and comfortable. Lovely gardens and places to walk.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Caldy Manor

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from C M (Daughter of Resident) published on 10 June 2023 Submitted via Website
Overall Experience
My relative has been at Caldy Manor Care Home for a few years and always had super love and care. This year she was in hospital.
The Caldy Manor team, through this time, were absolutely exceptional with their care and support. They visited our relative when they had finished their shift, brought in perfumes, photos and creams to make them comfortable. They sat and talked to our relative for hours.

The manager was an absolute rock for my brother and I, sending us messages of support, checking in on us and how we were coping, offering to bring us food, sit with our relative to give us time to sleep/shower, we felt like her number one priority. She was there with us every step of the way. We couldn't have gotten through it without her. The hospital said our relative wouldn't walk again but the manager didn't accept this - she has supported with care, arranging physio and now our relative is standing again. They never gave up on our relative and the care is above and beyond - truly exceptional.

Reply from Hannah Roberts, Acting General Manager at Barchester Caldy Manor

Thank you so much for your feedback, it is really lovely. Your mum is strong and resilient and the credit goes to her! I'll pass this on to the team, they will be deeply touched to read it, thank you.

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Review from Laura T (Friend of Resident) published on 18 April 2023 Submitted via Website
Overall Experience

We recently attended the care home for a family day. We had the best time, the atmosphere was so happy, the residents were all included and the staff made sure no one was left out! The company that brought the animals for us all to look at where amazing and were fabulous with the residents.

Reply from Hannah Roberts, General Manager at Barchester Caldy Manor

Thank you so much for your review Laura, and I'm so glad you had a lovely time with your friend here in the home. I hope you come to many more events in the future! All the best. Hannah

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Review from Alan W (Son of Resident) published on 17 August 2022 Submitted via Postal Card
Overall Experience

We have been very pleased with Caldy Manor since Mum moved in 30 months ago. Mum has become relaxed and far less anxious than previously. The staff and their care have been the primary reason for this. Not only are they attentive, but their time in the role makes for an ongoing, familiar environment. Add to that the diverse and frequent range of activities, and it is easy to see why Mum has improved. We are very happy that Mum moved to Caldy Manor.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Caldy Manor

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Su B (Daughter-in-law of Resident) published on 8 August 2022 Submitted via Website
Overall Experience
My Father-in-Law has lived at Caldy Manor for seven years so we have got to know the colleagues there and the premises quite well with family visiting every couple of days. I have visited a number of care homes and Caldy Manor stands apart as having a beautiful environment, quality surroundings, food choices and levels of cleanliness.
This is a beautiful old Manor House staffed with a full range of highly skilled and caring people. In summer the gardens are more accessible and are beautifully maintained.
The level of care - and clear love - that colleagues at Caldy Manor showed for my Father-in-Law was exceptional; he clearly had become part of their family and nothing he required was too much.

Thank you so much to everyone at Caldy Manor for making my Father-in-Law so comfortable and to feel so welcomed.

Reply from Hannah Roberts, General Manager at Barchester Caldy Manor

Thank you so much for taking the time to give such a lovely review. It is a pleasure looking after your father in law and getting to know all of you. I will feed this back to the team who will be so thankful. Thank you very much and we'll see you soon. Hannah Roberts GM

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Review from C R (Private Carer of Resident) published on 5 August 2022 Submitted via Website
Overall Experience

Staff are always available to help. They know the residents well and are aware of their individual needs. They go above and beyond to make both residents and visitors feel welcome. The grounds are peaceful and the rooms have a homely feel.

Reply from Hannah Roberts, General Manager at Barchester Caldy Manor

Thank you very much for your review and I will feed it back to the team. Thank you for taking the time to complete a review for us, it was really kind of you.

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Review from T B (Friend of Resident) published on 23 June 2022 Submitted via Website
Overall Experience

Caldy Manor is unlike many purpose-built care homes and doesn’t have a clinical feel. It is a lovely old Manor House set in a pretty garden with a terrace residents can sit out on. The welcome I received was warm and genuine. The staff were professional and caring and treated residents with kindness, dignity and respect. The home feels like a family.

Reply from Hannah Roberts, General Manager at Barchester Caldy Manor

Thank you very much for your review. It is always lovely to receive feedback. I will share this with the team. Thank you.

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Review from Iain M (Son of Resident) published on 22 June 2022 Submitted via Website
Overall Experience

My mother moved into Caldy Manor four months ago. Considering her circumstances, 90 with dementia, Mum settled into the home so quickly. From day one, I have been very impressed with the quality of care; all interactions I have seen between staff and residents have been incredibly friendly and supportive – a very caring, professional and well-run home. The relatively smaller home, in terms of the number of residents, helps create a supportive family atmosphere. Considerable efforts are made to provide a range of events for the residents. The facilities, including lounge, bedroom, communal areas, dining room etc, are all maintained to a high standard, with a lovely area outside for drinks and/or walks in the garden. Moving an aged parent into a care home is never an easy decision, but I can honestly say moving Mum into Caldy Manor was the best decision we could have made, and we are extremely happy with the standard of care and attention. Thank you.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Caldy Manor

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S W (Daughter of Resident) published on 3 May 2022 Submitted via Website
Overall Experience

It is eight months since my parents' arrival here. The staff supported them in their greatest wish to stay together till the end, when Mum passed away in February. The staff have always been kind, respectful and cheerful, trying hard to care for each person individually, whilst balancing this with the needs of other residents. They have an intuitive sense as to just how much care will be accepted without irritating or aggravating residents. They try to encourage residents to get involved in group activities and outings, and to live as full and happy a life as possible but respect Dad when he chooses to be in his room. Staff do everything they can to facilitate family and friends visiting, for meals in and trips out. My family and I have talked often over the last few months with the manager and other staff, and are always made to feel valued, even when staff are busy. The manager is a very caring, perceptive, readily available, and she leads a fantastic team of people. Thank you.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Caldy Manor

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from J M (Resident / Service User) published on 15 March 2022 Submitted via Postal Card
Overall Experience
The service and attention I have received since my arrival has been of the highest quality. The care staff and managers are of the highest standard. I could not have expected better.
Your staff are without exception of the highest quality.

Thank you.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Caldy Manor

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 17 Nov 2025

    Residents and guests at Caldy Manor Care Home enjoyed an evening of mystery, laughter, and community spirit during the home’s latest Thursday Night Murder Club event. The evening was a...

  • 19 Sep 2025

    It was a truly magical day at Caldy Manor Care Home as residents and staff celebrated Roald Dahl Day in true Willy Wonka style complete with golden tickets, sweet treats,...

  • 10 Sep 2025

    On Tuesday (August 26), Caldy Manor Care Home in Caldy hosted a classic car show in the grounds of the home for staff, residents, relatives and local motoring enthusiasts. The...

Upcoming Events

There are no upcoming events for Barchester Caldy Manor.

Awards / Recognitions (23)

Accreditations

There are no accreditations posted yet for Barchester Caldy Manor.

Meet the Team (6)

Hannah Roberts
Hannah RobertsJob Title:General ManagerJoined: 2010

I have worked at Caldy Manor as a Senior Carer and as a Deputy Manager. I have 10 years of experience of working in Dementia, Residential and mental health care.

I enjoy my current role as acting general manager as I have more responsibility in my current role and can make changes to improve the quality of life for my residents. I enjoy making a ;positive difference to peoples lives including being able to effect positive changes for my colleagues in their roles at caldy Manor.

David Charo
David CharoJob Title:ChefJoined: 2009

I have worked as a Chef at Caldy Manor for 11 years. I enjoy cooking traditional, healthy meals for my residents. Food is a key part of keeping residents healthy and happy at Caldy Manor. Afternoon tea is a favourite and an opportunity to bake home-made cakes and biscuits

Stephanie Boyd
Stephanie BoydJob Title:Activities CoordinatorJoined: 2019

I have worked in health and social care for the last 3 years, mostly in care homes as a healthcare assistant. I enjoy event planning, crafts and would consider myself creative. I am thoroughly enjoying my role as an activities coordinator at Caldy Manor.

Outside of work I have 2 young children, so a lot of my time is taken up with after school clubs. When time does allow it, I spend time with my family and friends.

Hanna Clegg
Hanna CleggJob Title:Head of HousekeepingJoined: 2018

I enjoy working with the housekeeping team. I take great pride in my role and also like talking to residents and making sure their rooms are clean and tidy. I want to help residents remain as independent as possible.

Carmen Nield
Carmen NieldJob Title:Deputy ManagerJoined: 2017

Carmen has been with Caldy Manor since 2018. Starting as a housekeeper and has progressed to deputy manager through hard work, determination, but above all, dedication to Caldy and our residents.

Hanna, Mysa & Fiona
Hanna, Mysa & Fiona Job Title:Housekeeping

Our amazing housekeeping team - Hanna, Mysa and Fiona, whose dedication keeps everything running smoothly day to day at the home.

Frequently Asked Questions about Barchester Caldy Manor

What types of Care is Barchester Caldy Manor registered for?

Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Caldy Manor have?

There are 30 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Barchester Caldy Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Caldy Manor to the centre of Wirral?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Caldy Manor to verify any information. View our terms and conditions. Barchester Caldy Manor has an Enhanced Service -more info.