
Absolutely excellent, lovely staff and surroundingsDavid K(Son of Resident/Service User)

The staff look after my Mum as if she was familyLesley W(Daughter of Resident/Service User)

the care and compassion shown to us all was above and beyond what would be expectedGary H(Friend of Resident/Service User)

Absolutely excellent, lovely staff and surroundingsDavid K(Son of Resident/Service User)

The staff look after my Mum as if she was familyLesley W(Daughter of Resident/Service User)

the care and compassion shown to us all was above and beyond what would be expectedGary H(Friend of Resident/Service User)

Caldy Manor Care Home is a beautiful period building with landscaped gardens located in the exclusive residential area in the village of Caldy on the Wirral.
Its unique care options are designed to offer residents an excellent, person-centred experience at the home with highly trained professionals providing first-class, 24-hour residential care, alongside expert care for people with dementia in their memory lane community.
Residents have access to many on-site facilities including a...
Care Provided by Barchester Caldy Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Caldy Manor for full pricing details and T&Cs.
Contact Barchester Caldy Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Carmen Chandler (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 5
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (13)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Barchester Caldy Manor operate an open-door policy and welcome visitors and enquiries. Family, friends and prospective residents are encouraged to visit and experience the homes warm and welcoming environment.
Parking
- Car Parking available at the front of the building with level access.
Barchester Caldy Manor Reviews (73)
Barchester Caldy Manor has a Review Score of 9.6 (9.603) out of 10, based on 9 reviews in the last 2 years.
Over all time Barchester Caldy Manor has 73 reviews.
I feel reassured that my husband is being well looked after and that the staff are doing their best to keep him comfortable and settled. The activities staff are good at making sure all residents are included and encouraged to take part. Sometimes I feel that the care staff are a bit stretched, perhaps because of shortages. This means that there is sometimes a delay in responding to residents' buzzers.
Staffing, I assure you that we staff higher than overall needs required. However, we do appreciate that a wait feels like a long time when someone is...
Mum stayed at Caldy Manor for 3 weeks respite following a hip replacement. The staff were all friendly, professional and caring and offered plenty of support. The room had lovely views and was clean and tidy. The food was excellent and Mum really enjoyed the quality of the meals and the variety. I would highly recommend Caldy Manor!
Thank you so much for your review, it means and lot and I will pass this onto the team! I really hope your Mum is doing well, anytime she wants to drop in for a coffee it would be lovely to see her again! Wishing you all the best for 2026 x
Food could be of better quality but still satisfactory.
We really enjoyed the time you and your husband spent with us on respite! We hope you have settled in to your new home, and please come visiting anytime, it would be lovely to see you both again!
Thank you Barchester for providing a most wonderful life in my later years.
Thank you so much for your feedback; it is our privilege to care for you, and I'm so glad you feel at home every day and that you are getting that quality of life you deserve. We will make sure this feedback is passed to the whole team at Caldy Manor.
I was treated with great kindness and consideration by all staff without exception. The quality of the food was excellent as was the preparation and presentation of the food. The other residents made me welcome. It's a beautiful old house with lovely grounds. I was so fortunate to have 2 weeks respite care there following knee surgery - a great start to my recovery.
Thank you so much for your lovely feedback which I will feedback to the team, they will be delighted! We hope that you are doing well since you left us x Take care of yourself.
The level of care that has been offered to my Mum and Dad by the manager and her team is exceptional.
Yes, they get all of what you'd expect such as great meals, adherence to their medication plans, clean and homely facilities.
But what sets Caldy Manor above any other care home that I've had contact with is the genuine level of love and care that all of the staff offer to my parents. This truly is a home where my parents are cared about, and not just looked after.
And there are so many instances of the staff going the extra mile.
Most recently, my Dad was 90 and they helped my wife and I to set up a wonderful party for my Dad with his family. Nothing was too much effort for the Caldy Manor team and everything was organised as we'd agreed, with the staff on the day being diligent and interested in making sure that everything went perfectly.
We are very lucky that we found Caldy Manor as my parents' new home.
Thank you so much for your heartfelt message and for taking the time to share your experience with Caldy Manor.It means the world to our entire team to know that the care and compassion we offer has made such a positive difference to your parents and to your wider family. We're incredibly proud to...
Mum loves being in Caldy Manor. She absolutely loves her room and really values having access to the beautiful grounds. She has nothing but praise for the staff who treat her with so much respect and dignity. She loves her days out, but always looks forward to returning. Mum was very ill when she entered Caldy. The improvement in her mental and physical health since being a resident has been remarkable.
Thank you so much for your review and I will pass that lovely feedback onto our team, we really appreciate it! It will always be a pleasure looking after your Mum! Hannah
With huge thanks.
Thank you so much for your feedback! We truly appreciate it and we will make sure the team hear your wonderful comments. Honestly, it's a pleasure spending time with your mum. Thank you, Jamie.
She even goes out on trips with other residents, including a recent trip down the canals. I also remember seeing photos of her in Llandudno and Park Gate.
The team are great with her and her increasing needs. I wouldn't consider another home.
Thank you so much for taking the time to leave us a review, I am so pleased to hear about your experience at Caldy Manor and it will be my pleasure to share this with the team. Thank you.
During the last few days of Mum's life, the care staff did everything possible to give support to the family and allow my mother to die with dignity in her final home. The manager herself joined in with shifts of sitting at Mum's bedside and kept us updated when we could not be there. Staff members even turned up to the funeral to pay their respects. I can't say a big enough 'Thank You' to all!
Hannah
My father received excellent care at Barchester Caldy Manor Care Home. All the staff were kind, attentive and efficient. They should be very proud of the service they provide. The room was warm and comfortable. Lovely gardens and places to walk.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The Caldy Manor team, through this time, were absolutely exceptional with their care and support. They visited our relative when they had finished their shift, brought in perfumes, photos and creams to make them comfortable. They sat and talked to our relative for hours.
The manager was an absolute rock for my brother and I, sending us messages of support, checking in on us and how we were coping, offering to bring us food, sit with our relative to give us time to sleep/shower, we felt like her number one priority. She was there with us every step of the way. We couldn't have gotten through it without her. The hospital said our relative wouldn't walk again but the manager didn't accept this - she has supported with care, arranging physio and now our relative is standing again. They never gave up on our relative and the care is above and beyond - truly exceptional.
Thank you so much for your feedback, it is really lovely. Your mum is strong and resilient and the credit goes to her! I'll pass this on to the team, they will be deeply touched to read it, thank you.
We recently attended the care home for a family day. We had the best time, the atmosphere was so happy, the residents were all included and the staff made sure no one was left out! The company that brought the animals for us all to look at where amazing and were fabulous with the residents.
Thank you so much for your review Laura, and I'm so glad you had a lovely time with your friend here in the home. I hope you come to many more events in the future! All the best. Hannah
We have been very pleased with Caldy Manor since Mum moved in 30 months ago. Mum has become relaxed and far less anxious than previously. The staff and their care have been the primary reason for this. Not only are they attentive, but their time in the role makes for an ongoing, familiar environment. Add to that the diverse and frequent range of activities, and it is easy to see why Mum has improved. We are very happy that Mum moved to Caldy Manor.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
This is a beautiful old Manor House staffed with a full range of highly skilled and caring people. In summer the gardens are more accessible and are beautifully maintained.
The level of care - and clear love - that colleagues at Caldy Manor showed for my Father-in-Law was exceptional; he clearly had become part of their family and nothing he required was too much.
Thank you so much to everyone at Caldy Manor for making my Father-in-Law so comfortable and to feel so welcomed.
Thank you so much for taking the time to give such a lovely review. It is a pleasure looking after your father in law and getting to know all of you. I will feed this back to the team who will be so thankful. Thank you very much and we'll see you soon. Hannah Roberts GM
Staff are always available to help. They know the residents well and are aware of their individual needs. They go above and beyond to make both residents and visitors feel welcome. The grounds are peaceful and the rooms have a homely feel.
Thank you very much for your review and I will feed it back to the team. Thank you for taking the time to complete a review for us, it was really kind of you.
Caldy Manor is unlike many purpose-built care homes and doesn’t have a clinical feel. It is a lovely old Manor House set in a pretty garden with a terrace residents can sit out on. The welcome I received was warm and genuine. The staff were professional and caring and treated residents with kindness, dignity and respect. The home feels like a family.
Thank you very much for your review. It is always lovely to receive feedback. I will share this with the team. Thank you.
My mother moved into Caldy Manor four months ago. Considering her circumstances, 90 with dementia, Mum settled into the home so quickly. From day one, I have been very impressed with the quality of care; all interactions I have seen between staff and residents have been incredibly friendly and supportive – a very caring, professional and well-run home. The relatively smaller home, in terms of the number of residents, helps create a supportive family atmosphere. Considerable efforts are made to provide a range of events for the residents. The facilities, including lounge, bedroom, communal areas, dining room etc, are all maintained to a high standard, with a lovely area outside for drinks and/or walks in the garden. Moving an aged parent into a care home is never an easy decision, but I can honestly say moving Mum into Caldy Manor was the best decision we could have made, and we are extremely happy with the standard of care and attention. Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
It is eight months since my parents' arrival here. The staff supported them in their greatest wish to stay together till the end, when Mum passed away in February. The staff have always been kind, respectful and cheerful, trying hard to care for each person individually, whilst balancing this with the needs of other residents. They have an intuitive sense as to just how much care will be accepted without irritating or aggravating residents. They try to encourage residents to get involved in group activities and outings, and to live as full and happy a life as possible but respect Dad when he chooses to be in his room. Staff do everything they can to facilitate family and friends visiting, for meals in and trips out. My family and I have talked often over the last few months with the manager and other staff, and are always made to feel valued, even when staff are busy. The manager is a very caring, perceptive, readily available, and she leads a fantastic team of people. Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Your staff are without exception of the highest quality.
Thank you.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 17 Nov 2025
Residents and guests at Caldy Manor Care Home enjoyed an evening of mystery, laughter, and community spirit during the home’s latest Thursday Night Murder Club event. The evening was a...
- 19 Sep 2025
It was a truly magical day at Caldy Manor Care Home as residents and staff celebrated Roald Dahl Day in true Willy Wonka style complete with golden tickets, sweet treats,...
- 10 Sep 2025
On Tuesday (August 26), Caldy Manor Care Home in Caldy hosted a classic car show in the grounds of the home for staff, residents, relatives and local motoring enthusiasts. The...
There are no upcoming events for Barchester Caldy Manor.
Awards / Recognitions (23)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Caldy Manor.
Meet the Team (6)

I have worked at Caldy Manor as a Senior Carer and as a Deputy Manager. I have 10 years of experience of working in Dementia, Residential and mental health care.
I enjoy my current role as acting general manager as I have more responsibility in my current role and can make changes to improve the quality of life for my residents. I enjoy making a ;positive difference to peoples lives including being able to effect positive changes for my colleagues in their roles at caldy Manor.

I have worked as a Chef at Caldy Manor for 11 years. I enjoy cooking traditional, healthy meals for my residents. Food is a key part of keeping residents healthy and happy at Caldy Manor. Afternoon tea is a favourite and an opportunity to bake home-made cakes and biscuits

I have worked in health and social care for the last 3 years, mostly in care homes as a healthcare assistant. I enjoy event planning, crafts and would consider myself creative. I am thoroughly enjoying my role as an activities coordinator at Caldy Manor.
Outside of work I have 2 young children, so a lot of my time is taken up with after school clubs. When time does allow it, I spend time with my family and friends.

I enjoy working with the housekeeping team. I take great pride in my role and also like talking to residents and making sure their rooms are clean and tidy. I want to help residents remain as independent as possible.

Carmen has been with Caldy Manor since 2018. Starting as a housekeeper and has progressed to deputy manager through hard work, determination, but above all, dedication to Caldy and our residents.

Our amazing housekeeping team - Hanna, Mysa and Fiona, whose dedication keeps everything running smoothly day to day at the home.
Frequently Asked Questions about Barchester Caldy Manor
What types of Care is Barchester Caldy Manor registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Caldy Manor have?
There are 30 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Barchester Caldy Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Caldy Manor to the centre of Wirral?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Caldy Manor to verify any information. View our terms and conditions. Barchester Caldy Manor has an Enhanced Service -more info.