Ingersley Court is a skilled care home based in Bollington and enjoys a peaceful location and excellent reputation in the local community. Residents enjoy fabulous views from the home's 32 spacious rooms, and there is a varied and stimulating activities programme always on offer. This is carefully designed to reflect the interests of people living in the home.
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Ingersley Court has a Review Score of 9.7 (9.748) out of 10, based on 21 reviews in the last 2 years.
Over all time Ingersley Court has 62 reviews.
2 - Room not always clean - sometimes sticky tables and carpet not cleaned - this once again, only happens when...
3 - Mother-in-law loves trips out and activities - more would be appreciated.
Thank you for taking the time to give this feedback, which is always appreciated and helps us improve.
There has been a small amount of staff turnover this year, which is an inevitable part of running any operation, and we do our best to keep the impact of this to a minimum for residents. We...
Thank you for taking the time to give this feedback, which is always appreciated and helps us improve.
There has been a small amount of staff turnover this year, which is an inevitable part of running any operation, and we do our best to keep the impact of this to a minimum for residents. We have increased our overall staff numbers in the same period, and we are working closely with new starters to provide comprehensive training.
We are sorry to hear that your recent experience has not been as consistent as usual. We certainly aim to live up to the high standards of support, cleanliness and activities provision that our customers rightly expect, and we trust this will soon be your experience at Ingersley again.
Mum has been here for 6 months during which time her health and well-being has improved immensely. We are very pleased with her all round care and attention. Mum is very happy here.
Mum has been here for 6 months during which time her health and well-being has improved immensely. We are very pleased with her all round care and attention. Mum is very happy here.
We are so pleased to hear that your family is pleased with the support provided at Ingersley Court and that your mum is thriving. Thank you so much for taking the time to provide us with this feedback. It is greatly appreciated and means a lot to the staff team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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