






Welcome to Bentley Manor Care Home, located just north of Crewe town centre.
The home is ideally placed for the local community and those coming from Leighton Hospital and the surrounding areas.
This very popular purpose-built care home is spacious and modern and provides residential and nursing care and as well as care for those who suffer the impact of dementia on their lives and other mental health issues. The well...
Care Provided by Bentley Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact Bentley Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Andrada Matei (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (80)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Bentley Manor Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Bentley Manor Care Home has a small amount of car parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Bentley Manor Care Home Reviews (76)
Bentley Manor Care Home has a Review Score of 9.9 (9.886) out of 10, based on 30 reviews in the last 2 years.
Over all time Bentley Manor Care Home has 76 reviews.
The staff from manager to domestic are all wonderful, caring and dedicated to patients and relatives
The home has a comprehensive monthly menu and drinks are provided regularly
The maintance team check regularly for safety and security and advised me that they do this regulary
I would recommend Bentley Manor to any potential client
Several visits in July 2026 to visit a friend who has recently become a resident. Friend has a lovely room and en suite. There is a modern tv and plenty of storage for clothing etc. Friend is taking time to settle in but getting there with help from the very devoted members of staff. It is obvious that he is well cared for even though he is quite poorly. The food looks lovely and the variety on offer is good. Every member of staff we have spoken to is very helpful and they all look happy in their work. Thank you to everyone for taking such good care of our friend.
We as a family were all made so welcome on our visit to look around Bentley Manor. The care home manager and deputy were both very supportive and understanding of our situation and worked quickly to assess our mother in law and to find the right room within the home. When we moved our relative into the home, again we were met with very friendly staff including the manager and deputy who presented her with a welcome pack. What a lovely touch. On subsequent visits we are made to feel at home and our mum in law has settled really well. Top marks Bentley Manor.
Thank you for sharing your experience. We are delighted to hear that you and your family felt welcomed and supported during your visits. Your feedback highlights our commitment to person centered care and we will share your kind words with our team.
The family feels that our brother is very lucky to be cared for at Bentley Manor. With advanced dementia he has been kept safe in a kind & loving environment. All the employees have shown consideration & support to our brother & the whole family. I cannot thank them enough.
Thank you for sharing your experience. We are pleased to hear that your brother feels safe and supported in our care. We will continue to prioritise quality service and support for all families.
The staff at Bentley manor have been great during the past year. My mother has been made to feel welcome and respected. The carers work extremely hard to meet her needs and try to ensure that she is comfortable at all times.
Thank you for sharing your experience. We are pleased to hear that our staff have made your mother feel welcome and respected. We will continue to prioritise quality service and support to ensure comfort & excellent care for all.
My brother has been in Bentley Manor for over a year now and I cannot praise the staff highly enough for their consistent kindness, patience and understanding. The rooms are clean and light; the meals are well-cooked and plentiful! The activity coordinators provide a guide range of interesting & creative activities within a friendly relaxed atmosphere. All the staff greet us with a smile and make us feel very welcome at all times. The care here for our brother is superb.
Thank you for sharing your experience. We are delighted to hear about the kindness and support from our staff, as well as the quality of the environment and activities. Your feedback will be shared with the team.
Since my dad went into the care home, he has been much more settled in himself. The staff are all very friendly and really care about the residents. The activities are varied from week to week, and it's lovely to see the residents' minds being stimulated. My dad especially enjoys the balloon/ball games, the gym sessions, and the singing and dancing. Keep up the great work!
Thank you for sharing your experience. We're delighted to hear that your dad is more settled and enjoys the varied activities, especially the balloon games and gym sessions. We appreciate your kind words about our friendly staff and will continue to prioritise quality service and support for all residents.
We are very happy with everything.
Thank you for sharing your wonderful experience. We are delighted to hear that our caring staff and quality service have made your visits enjoyable. Your feedback will be shared with the team as we strive to maintain our person centered approach and support for everyone.
Andrada and Amanda went to the hospital to assess my brother and on the same day contacted me to say that they could accept him. They were so kind and kept me up to date with his whole discharge and transfer into Bentley manor. He was quite poorly when he left the hospital and within 24 hours my brother was washed,shaved,hair cut,fed and the transformation was incredible.
He has a lovely room looking onto the garden, the food is very good and the staff are so kind and caring and understand how to meet his needs.
I am a current nurse and the standard of care that my brother receives from all of the staff is really very good and of a high standard.
It is so nice to go and spend time with my brother in such welcoming environment.
Thankyou
Thank you for sharing your experience. We are pleased to hear about the quality of care your brother received and the support provided by our team. Your feedback is invaluable and will be shared to ensure we continue to deliver reliable person centered approach.
As a family we are very happy with the Management & staff. Their commitment & objectives are reflected throughout the operation of the Care Home
Thank you for sharing your experience. We are delighted to hear that your brother is happy and content at Bentley Manor. Our commitment to quality service and a supportive environment is reflected in your feedback, and we will share this with our team.
Always hard working and very friendly staff,take very good care of my brother the care home is very clean.The food is very good and there's always finding activities to do.Always make everyone feel very welcome.
Thank you for sharing your experience. We are pleased to hear that our hardworking and friendly staff provide quality care and create a welcoming environment. Your feedback will be shared with the team .
Her wishes are always respected.
She has health issues and any problems are always dealt with very quickly.
She always looks comfortable.
The staff are always cheerful and helpful.
Security is very strong.
Thank you for sharing your experience. We are pleased to hear that your friend is well looked after and that our staff provide cheerful and helpful service. We strive for quality and reliability in our care and will share your positive feedback with the team.
My mother is very well cared for. She is always very clean. The staff are very helpful and treat my mother with kindness and dignity. It's been my mothers home for many years and she has been cared for excellently and staff all welcome me and make me part of her home.
In a short time, our family have also built strong relationships with all the staff, so we know who is sitting with dad on a daily basis (as he needs 1:1 care).
The activity co-ordinators are outstanding & run group activities on a daily basis in the mornings and afternoons. They also spend one-to-one time with everyone in the home, which is a real stimulation to everyone.
Recently, dad has been on a boat trip run by the activity specialists and we attended the opening of the Bentley Cafe, which was superb.
I wholehearted would recommend Bentley Manor.
I want to say how amazingly supportive and caring the lovely team at Bentley Manor have been to my father and I. I feel he is in great hands and all his needs are being met. They all do their upmost to deliver the best care and I am truly grateful.
I have found the staff to be pleasant/helpful and good fun. They are always good with Tony my brother and he can be difficult sometimes & although he is bedbound the activities carer calls in every morning to say hello and have a chat. Tony seems to enjoy the food. He now considers Bentley Manor to be his home and always refers to it as home. He has had a number of visits to Hospital and even when he returns if it late they find him something to eat although his go to snack is cereal.
The care team have gone above and beyond as my dear uncle receives outstanding end of life care though this saddens me I'm heartwarmed to see how kind, compassionate, and thoughtful in how the team go out of their way to care for my relative.
Thank you so much and I am sure I am not the only one to have noticed the team make a substantial difference to our loved ones lives here.
The cleaners do a very good job of housekeeping.
The activities team are wonderful, thinking up activities for all the residents, positing sending photo's on the social media page for relatives to see, even though Mum is not taking part she is included in the room.
HiThank you for taking the time to include all staff at Bentley Manor, everyone within the team is included in making the home wonderful for all our residents including the ones who just can't quite make it out of their, rooms, we make the home special for them too.
We have had two birthday parties in the dining room which were fabulous, relatives travelled from around the country and everyone who has visited has commented on the lovely environment and expert staff at Bentley Manor.
A heart felt thank you to everyone who looks after my mum.
Hi Thank you so much for your lovely words of kindness, I will sure pass on these wonderful thoughtful words to our amazing staff at Bentley Manor, and your right its one big family.
I feel the staff are really good at listening, and acting on concerns that i raise regarding my fathers wants and needs.
Thank you Mark for your kind words, I will let the staff know how appreciative you are of their hard work at Bentley Manor.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bentley Manor Care Home.
There are no upcoming events for Bentley Manor Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Bentley Manor Care Home.
Meet the Team (4)

Hello, my name is Andrada, and I have been part of Bentley Manor Care Home since 2016, when I started working as a nurse on the Meadow unit.
Being part of a great team has allowed me to grow and develop, and in 2018, I became the Unit Manager. I have received fantastic support from the company and managers for my personal and professional development and have been enrolled on various training programmes to advance my leadership skills. In 2020, I became Clinical Lead for all the units, trying to improve and work together with the team to be outstanding. In 2021, I became the Deputy Manager for the home. In 2025, I became the Home Manager here at Bentley Manor Care Home.
At Bentley Manor Care Home, you will find a supportive team, caring staff and a high level of care delivered to our residents.

Hi, my name is Amanda, and I am the Deputy Manager here at Bentley Manor Care Home

My name is Michele Harrison and I am the Home Administrator at Bentley Manor Care Home.
There are many aspects to my role, from Recruitment and Payroll to Resident Accounts, Funding and Contracts.

Hi, my name is Helen. I am the Activities Coordinator at Bentley Manor Care Home.
My journey with the Harbour family has only just started. I have been a care assistant for many years; I joined as a Care Assistant but when an opportunity for an Activities Coordinator became available, I grabbed it with both hands!
I really love to provide person-centred activities to our residents. I enjoy seeing them smile!
Frequently Asked Questions about Bentley Manor Care Home
What types of Care is Bentley Manor Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bentley Manor Care Home have?
There are 80 Single Rooms.
What are the Facilities & Services at Bentley Manor Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bentley Manor Care Home to the centre of Crewe?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bentley Manor Care Home to verify any information. View our terms and conditions. Bentley Manor Care Home has an Enhanced Service -more info.