Bentley Manor Care Home

Ringing out of office hours is a nightmare as the phone not answered more often than it is answered.

I have found staff to be polite, and more than helpful. Any problem with my husband and they are more than pleased to see to the matter. He is well looked after.

Have used Bentley Manor since May 2019. The level of care has been excellent. Communication and concerns for our relative has been good.

I'm very happy with the care my dad gets here. The staff are great. They let me know anything he needs and if he has any issues.

My mother has been a resident here for ten years now. I have always found the staff to be caring and kind. The place, in general, is clean and with none of the unpleasant smells that can go with care homes. Although I have never eaten the food, it always looks edible and varied.

Very happy with the care mum has received over the past 2 years.

Bentley Manor is just so homely and welcoming. The staff are very caring and nothing is too much trouble for them. My cousin is a very private person, but the carers always try to get her to join in.

I have been highly impressed by Bentley Manor. The home has a welcoming and friendly feeling from the moment you arrive. This atmosphere is radiated even through the window visits, which the home strive to make possible during recent circumstances. The staff are driven and are fully supportive of the residents. The service which they provided for us was exemplary. The management team are incredibly supportive, approachable and friendly. The home appeared to be clean, tidy and safe. I would undoubtedly recommend Bentley Manor.

From the minute I walked through the door of Bentley Manor I was impressed. It was really clean and the staff was so friendly. The manager even cleared out a lounge so my husband could be comfortable in a larger room. The staff is brilliant with all the residents to which I witnessed first hand. I would recommend Bentley Manor to anyone. My husband was really happy there for 18 months until he passed away on June 11th, 2020.

I came to live in Bentley Manor Care Home from the hospital, unable to look after myself in September 2019. Not knowing what to expect, the kind, warm welcome on arrival was comforting. The day and night carers and nursing staff, along with every single person who is employed here are wonderful, most kind at all times. My sincere grateful thanks to everyone. I look forward to each day at Bentley Manor.

To all care and nursing staff at Bentley Manor Care Home, thank you for all your care and respect and dignity shown to me during my stay with you. Love, respect, and care.

Well done, all the staff!

I just wish she could have been placed here sooner.

My Nana moved into Bentley Manor recently and I have seen a massive change in her. We were very nervous about Mana going into a nursing home but right from the start when the managers came to visit Nana at the hospital they put us at ease. The care staff are amazing and have helped my Nana to be independent as possible. My Nana is talking more and her wellbeing has improved dramatically. The home is lovely and from the managers to the care staff, to the cleaners, they make me feel at ease and they always welcome me. What a fantastic team.

I would recommend this home to anyone and I want to thank the staff for all their hard work.

The staff are very good at communicating with me at home about any changes to Mum's care and reporting any concerns they have.

Home is very fit for purpose, bright, airy and welcoming.

So pleased with this home, staff are so friendly and caring. Nothing is ever too much for them. All residents are well looked after and cared for. All staff work extremely hard from the careers to home managers and admin.

My husband always seems settled. He always looks clean, tidy and his bedroom is lovely. He seems to love his food. The only concern I have, his glasses and slippers go missing. I have put his name on them but never been found. I understand things go missing as he does wander from room to room. Otherwise, I am very happy with the attention he gets.

He was treated with dignity.