Bentley Manor Care Home

Sherborne Road, Crewe CW1 4LB
Review Us
9.9 61 Reviews
  • Bentley Manor Care Home, Crewe
Welcome to Bentley Manor Care Home, located just north of Crewe town centre.

The home is ideally placed for the local community and those coming from Leighton Hospital and the surrounding areas.

This very popular purpose-built care home is spacious and modern and provides residential and nursing care and as well as care for those who suffer the impact of dementia on their lives and other mental health issues. The well trained, experienced and dedicated team are able to ensure such high levels of care because of the individual, tailor made care plans which are written in order to ensure that every detail of an individual’s care is recorded. Such ‘person centeredness’ is how the home achieves its high standards of quality of care. The value of such an approach cannot be understated.

Home cooked menus are on offer to residents and their visitors. Meals are cooked by the home's own chefs, with resident favourite meals reflected in menu choices. Start the day with a cooked breakfast if you wish or be tempted with traditional meals and desserts! Good food is very important and the chefs at Bentley Manor Care Home enjoy tempting residents to eat and drink well.

Most bedrooms are en-suite and have been recently redecorated with residents choosing the choice of colours and wallpapers. Lounges and dining rooms have also been decorated with residents' choices in mind, residents spend a lot of time together and they team want them to have homely and comfortable places to spend their time.

Group activities, music and entertainment, as well as individual time with residents, is planned by the dedicated activity coordinator ensuring that resident days are varied and interesting. Gathering information from residents and families regarding favourite music, hobbies and interests ensure that the activity programme for each resident can be ‘tailor made’.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1250
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Bentley Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Debbie Russell (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions will have a pre-admission assessment
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Bentley Manor Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Bentley Manor Care Home has a small amount of car parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

9.9

Bentley Manor Care Home has a Review Score of 9.9 (9.915) out of 10, based on 16 reviews in the last 2 years.
Over all time Bentley Manor Care Home has 61 reviews.

Overall Experience
  • 52
  • 8
  • 1
  • 0
  • 0
Date Published
  • 61
  • 7
  • 11
  • 16
  • 45
Reviewer Connection to Bentley Manor Care Home
  • 20
  • 11
  • 7
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Tony P (Son-in-law of Resident) published on 31 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care is second to none nothing is any trouble if there is something needs doing. They deal with it in a timely manner, staff are welcoming and friendly and will make time for visitors and residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Bentley Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Bentley Manor Care Home is calculated as follows: ( (174 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 188 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bentley Manor Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (5)

Loading...

Meet the Team (3)

Andrada

Andrada Matei

Job Title: Home Manager Joined: 2016

Hello, my name is Andrada, and I have been part of Bentley Manor Care Home since 2016, when I started working as a nurse on the Meadow unit.


Being part of a great team has allowed me to grow and develop, and in 2018, I became the Unit Manager. I have received fantastic support from the company and managers for my personal and professional development and have been enrolled on various training programmes to advance my leadership skills. In 2020, I became Clinical Lead for all the units, trying to improve and work together with the team to be outstanding. In 2021, I became the Deputy Manager for the home. In 2025, I became the Home Manager here at Bentley Manor Care Home.


At Bentley Manor Care Home, you will find a supportive team, caring staff and a high level of care delivered to our residents.

Michelle

Michelle Harrison

Job Title: Administrator

My name is Michele Harrison and I am the Home Administrator at Bentley Manor Care Home.


There are many aspects to my role, from Recruitment and Payroll to Resident Accounts, Funding and Contracts.

Helen

Helen Cliffe

Job Title: Activities Coordinator Joined: 2022

Hi, my name is Helen. I am the Activities Coordinator at Bentley Manor Care Home.


My journey with the Harbour family has only just started. I have been a care assistant for many years; I joined as a Care Assistant but when an opportunity for an Activities Coordinator became available, I grabbed it with both hands!


I really love to provide person-centred activities to our residents. I enjoy seeing them smile!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bentley Manor Care Home to verify any information. View our terms and conditions. Bentley Manor Care Home has an Enhanced Service - more info.