






Welcome to Bentley Manor Care Home, located just north of Crewe town centre.
The home is ideally placed for the local community and those coming from Leighton Hospital and the surrounding areas.
This very popular purpose-built care home is spacious and modern and provides residential and nursing care and as well as care for those who suffer the impact of dementia on their lives and other mental health issues. The well...
Care Provided by Bentley Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact Bentley Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Andrada Matei (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (80)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Bentley Manor Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Bentley Manor Care Home has a small amount of car parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Bentley Manor Care Home Reviews (76)
Bentley Manor Care Home has a Review Score of 9.9 (9.886) out of 10, based on 30 reviews in the last 2 years.
Over all time Bentley Manor Care Home has 76 reviews.
First Class!
Thank you! Kind regards.
My mother has been very happy and has improved greatly since her arrival at Bentley Manor just over 12 months ago.
Thanks for taking the trouble to review our home. Kind regards.
My brother seems happy the staff are wonderful, very caring and helpful. The home is very clean and nicely decorated. The food looks delicious.
Thanks so much for your great review. Great to know that you are pleased with so many aspects of the home. Kind regards.
My husband is in the care of Bentley Manor. He is so well looked after by the care workers and nursing staff which gives me peace of mind when I leave him. The cleanliness of my husband and home is second to none. Everyone is so pleasant.
Many thanks for your review. Your positive comments will do much to reassure others that Bentley Manor Care Home will certainly be worth considering as a 'forever home' for their loved one. Kind regards
During his respite, he was given excellent care and attention and I feel very lucky that he is now able to stay on a permanent basis.
The staff are very friendly and really do care for the patient's welfare and dignity.
I could not ask for more and it is a great relief to me to have found such a place.
Thank you for sharing your thoughts and experiences. Your positive review will do much to give 'peace of mind' to those families who are searching for a 'forever' home for their loved ones. The team at Bentley Manor will be very pleased to hear your feedback. Thank you for reviewing the home. Kind regards.
My aunt seems very happy and settled in the home. She always looks clean and tidy. Considering that she is doubly incontinent there is never any smell. She is nearly always in the main lounge and takes an interest in what is going on around her. She is now 98 and has to have her food softened and her drinks thickened.
When told we would have to sell her house to keep her there, she was upset about the cost but realises she couldn't possibly go home and be on her own. She enjoys the company and general hustle and bustle going on around her.
Thank you very much for your review. I am glad that you speak about the day to day reality of living in a care home. Many of our residents enjoy having the company of others which they would not get if they were at home on their own and this along with the close personal care people require and...
The care home promotes mobility for the patients so they stay in good health and mind.
Meals are also very good with a range of foods so this keeps the patient's strength up.
All of the staff are very friendly and also hard working. You can tell that they care for the patients.
I would definitely recommend Bentley Care Home to others.
Thank you very much for taking the time and trouble to review Bentley Manor Care Home. Your positive comments will do much to reassure those searching for care for a loved one, to consider this a a 'forever home'. Kind regards.
This is an excellent home in every respect. The staff are helpful, informative and manage to retain a sense of humour in difficult circumstances. The rooms and living conditions are also excellent. All round a good place to live in the last period of your life.
Thank you very much for your positive review. Your opinions and scores will do much to reassure loved ones that Bentley Manor would be a place to consider should they be looking for a forever home for a loved one. Thank you for taking the time and trouble to share your experience.
Kind Regards.
My dad suffered a major stroke in mid-December 2016. This has left him semi-paralysed and brain damaged and unable to communicate. He was in hospital for 3 months, and we had terrible trouble trying to find him a nice home. Several homes turned him down due to his condition; however, Bentley Manor accepted him straight away. On my initial visit, I was unimpressed. The lounge seemed cramped and the dining room sparse, and there didn’t seem to be any activities going on. The grounds were also rather overgrown.
We accepted a place as we were desperate to get him out of the hospital. He has now moved in, and I have to say I am so glad he was accepted there. The management has been very accommodating and understanding and the staff are all excellent. I am confident he is receiving the greatest of care, and they have given him the dignity and respect he deserves. I have visited several times now and he seems very happy and settled.
Thank you very much for taking the time and trouble to review Bentley Manor. I can appreciate how first impressions count so much, the time during which you visited was not a good one for the presentation of the home as we were completing what was a major move of services and room - there were...
I have been involved with other care homes and I find Bentley Manor exceptional. Young and older staff both very caring. Very impressed.
The staff at the home are friendly, caring, supportive. Nothing is too much trouble for them. I'm very pleased with the care and support my mother receives.
Thank you for your review and giving valuable feedback. Kind Regards
I arrived on November 17th at Bentley Manor Care Home after very long traumatic bouts of 'experiences'. It was as if magic dust had been sprinkled, I was safe, happy and relaxed, these were all new experiences to myself and one senior carer I heard remark "why are you so surprised that everything is good?" I've not known it before I have already and would always recommend Bentley Manor Care Home. There is compassion, care, laughter, everything to make us feel happy and safe. We never lose our dignity, the staff nurses, carers, domestics are wonderful with dietary. My only concern is that 5-star specialised general nursing is not available. Thank you all very much, to me it is a happy home.
Thank you very much for such a great review of Bentley Manor. The care team and all other teams in the home really try to ensure that our residents are well cared for and that care is 'second to none'. They are always happy to receive feedback, whether it be a compliment or suggestions from our...
My grandmother went to live at Bentley last year, I visited the home at Christmas and couldn't have been made to feel more welcome by the manager or staff. Grandma is really well looked after and seems happy at the home. I've never been in a care home before and was really surprised by how nice it was and how caring the staff seemed. Nothing seemed like too much trouble, and everyone works so hard.
My mother moved into the MHU at Rosedale Manor Care Home in December 2015. She finds the carers pleasant and helpful. The physical spaces, in her unit, her room, the corridors, dining room and conservatory she finds light and airy. There are activities available in the home but the main she prefers to go out. She has a friend in the home and the friendship is encouraged by the staff I, together with my mother's son and grandchildren have always found the care staff friendly, more than willing to chat about how mother is getting on and to keep us well informed. We are pleased.
Thank you very much for sending your review of the home. Your feedback is a valuable part of the improvements the Home Manager and his team are working so hard to make in the home. The home has very recently changed provider and Harbour Healthcare are investing heavily in the home to ensure that...
I have found mum's specialist unit very good. The staff are all very caring they give one hundred percent care to my mother are all very patient with her condition. She is always clean and tidy her room and personal belongings are looked after very well. Any information regarding my mother they are always on the ball letting the family know of any problems, of any doctors appointments or visit from the mental health team are due. If they find anything wrong on my mum's person they are straight on the phone to let me know or the family. Very well run, admin staff also very informative.
Thank you so much for your review, your positive feedback will give our team a real boost. Please be reassured that should there ever be an issue with any matter, no matter how small, please speak up so that we might assist. Kind Regards
The care is second to none nothing is any trouble if there is something needs doing. They deal with it in a timely manner, staff are welcoming and friendly and will make time for visitors and residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bentley Manor Care Home.
There are no upcoming events for Bentley Manor Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Bentley Manor Care Home.
Meet the Team (4)

Hello, my name is Andrada, and I have been part of Bentley Manor Care Home since 2016, when I started working as a nurse on the Meadow unit.
Being part of a great team has allowed me to grow and develop, and in 2018, I became the Unit Manager. I have received fantastic support from the company and managers for my personal and professional development and have been enrolled on various training programmes to advance my leadership skills. In 2020, I became Clinical Lead for all the units, trying to improve and work together with the team to be outstanding. In 2021, I became the Deputy Manager for the home. In 2025, I became the Home Manager here at Bentley Manor Care Home.
At Bentley Manor Care Home, you will find a supportive team, caring staff and a high level of care delivered to our residents.

Hi, my name is Amanda, and I am the Deputy Manager here at Bentley Manor Care Home

My name is Michele Harrison and I am the Home Administrator at Bentley Manor Care Home.
There are many aspects to my role, from Recruitment and Payroll to Resident Accounts, Funding and Contracts.

Hi, my name is Helen. I am the Activities Coordinator at Bentley Manor Care Home.
My journey with the Harbour family has only just started. I have been a care assistant for many years; I joined as a Care Assistant but when an opportunity for an Activities Coordinator became available, I grabbed it with both hands!
I really love to provide person-centred activities to our residents. I enjoy seeing them smile!
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