






Welcome to Bentley Manor Care Home, located just north of Crewe town centre.
The home is ideally placed for the local community and those coming from Leighton Hospital and the surrounding areas.
This very popular purpose-built care home is spacious and modern and provides residential and nursing care and as well as care for those who suffer the impact of dementia on their lives and other mental health issues. The well...
Care Provided by Bentley Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact Bentley Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Andrada Matei (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (80)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Bentley Manor Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Bentley Manor Care Home has a small amount of car parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Bentley Manor Care Home Reviews (76)
Bentley Manor Care Home has a Review Score of 9.9 (9.886) out of 10, based on 30 reviews in the last 2 years.
Over all time Bentley Manor Care Home has 76 reviews.
My mum as been at Bentley Manor for more than two years and my Dad for a few months before he passed away and both are treated very well my mum always looks very clean and cared for and always looks happy to see the staff
Thank you so much for your lovely comments, we appreciate what you have said about Bentley Manor Care Home. Thank you again, Andrea
My husband was transferred here directly from hospital, he had been residing in another care home. The care here at Bentley Manor is exemplary, it is well structured from home manager, administrator, registered staff, care assistants, activity coordinator and all ancillary staff. The fod is of high quality and as my husband was not eating in the residential care home he is now eating well and gaining weight.
Thank you for your comments about your recent experience at Bentley Manor Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
All staff are committed to caring for all the residents.
Thank you Helen! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Bentley Manor Care Home was so positive. All of our team are committed to providing the best possible person-centred care experience for all of our...
Bentley Manor is an excellent care home specialising in Dementia and Alzheimer's. The staff are warm, friendly and welcoming. My mother has been a resident for nearly 3 years and l am very impressed with the care she has received and is still receiving. Bentley Manor is run by an excellent manager and assistant manager who are both approachable, knowledgeable, professional and proactive. The Administrator has been excellent when l have needed her help. My mother is in the Willows Unit and the staff that care for her are compassionate, sensitive to her needs, work well as a team and work extremely hard. In fact, they are wonderful and the manager of Willows is exceptional! Communication is very good and all staff have received training in Dementia and Alzheimer's Disease. I visit several times a week at different times of the day and so have seen that this high standard of care is consistent. I know that my mother is safe and very well looked after.
Bentley Manor for me is a brilliant place for my mum. Everyone is brilliant with her even when we come to visit. The staff make us so welcome. We even have a good rapport with the office staff, cleaners. So a big thank you to all. Forgot to say also entertainment staff.
Every member of staff showed consideration, respect and provided all necessary requirements.
If anybody asks in the future about Bentley Manor and the staff/carers, you have my 100% positive review to give them. Once again, a big thank you.
We're so very sorry to hear of the passing of your beloved mum, please accept our deepest condolences. Your mum was a much-loved member of Bentley Manor Care Home and the team loved caring for her. They really enjoyed seeing you and talking to you when you visited too! Thank you for your kind words about the team and the fantastic care that they give to residents. Kind regards, Clare.
I can't really find the words to express my gratitude to everyone who has cared for him over the last eight years. The staff at Bentley Manor have all been amazing right to the end. They have showed enormous kindness and given my dad as much comfort, dignity and quality of life as you could expect in his situation.
I am so glad we chose Bentley Manor and that my dad was accepted there. He spent the remaining years of his life in a place that gave him the love and care he so richly deserved.
Thank you so much.
We are all so sorry that your dad passed, please accept our deepest condolences. Our team were very fond of your dad and did everything they could to ensure that he was comfortable and cared for. It's great to know that you think so highly of the team at Bentley Manor and that you were so happy with your choice of care home. Everyone at Bentley Manor will miss him. Kind regards, Clare.
The home appears clean and tidy.
The residents have regular entertainment which they appear to appreciate.
The outside of the home / gardens always appears to be kept tidy.
Thank you for your lovely review of Bentley Manor Care Home! We have a great team at Bentley Manor who go above and beyond to provide a welcoming, clean and tidy environment for all our residents. Our team love what they do and are dedicated to providing the best care possible. The activities on offer at Bentley Manor are excellent and our residents and team love joining in! Kind regards, Clare.
My mum has been at Bentley Manor Care Home for twelve months. The carers are very nice, helpful and kind. The food when she first arrived was good but then went downhill when the chef left. There has been improvement though in the last few months. The rooms are kept very clean and the home itself. Some improvements could be made to the front. i.e. around the pond, some tubs of flowers maybe and in the large garden, it's very bare.
We have a wonderful team of carers at Bentley Manor Care Home and we are so pleased that they are very nice, helpful and kind to you. It's great to know that you find the home clean and that the food has improved and we hope that your Mum is enjoying it again now. We will ensure that you comments...
The staff at Bentley Manor Care Home are compassionate and hardworking, providing the care and reassurance anyone would expect for a loved one receiving care. The staff are very friendly and easily approachable and are continually helpful and supportive.
With best wishes,
Honor.
My mum is well taken care of at Bentley Manor Care Home she’s treated like the queen she is! The staff on the unit she lives on treat her like they would their own mum nothing is too much trouble, and she has a lovely room which is kept clean and tidy for her I wouldn’t want her anywhere else.
I'm glad you feel your mum is treated like a queen.
With best wishes.
What a lovely home! The areas are so bright and themed. This is amazing stimulation especially for my Nana. I particularly love the post office area, what a fabulous idea! The staff are so kind and committed to their profession. The home manager is kind and empathetic and is always happy to talk which I found reassuring and I always left my Nana knowing she was in safe hands and knowing the staff treated her with love and kindness. Thank you all at Bentley so much.
What a lovely review, thank you so much for sharing your thoughts. It's good to read that you feel your Nana is in safe hands.
With best wishes,Honor Keatley
Managing Director
My father has been cared for at Bentley Manor for over 3 years. During this time I have been impressed with the care and dedication of the care and nursing staff. I know my dad is in good caring hands which is so important for our family's peace of mind.
Thank you so much for leaving a review. It's great to read how well you feel your father is being cared for.
The saying cleanliness is next to godliness is true at Bently Manor.
The food is excellent, well done to the kitchen.
Hi! Thank you so much for your lovely praise for Bentley Manor Care Home. Your Stepdad was a pleasure to care for and we are so pleased that you felt he was in a good place and safe hands. Our staff always go above and beyond to work as a team to do the very best for all our residents and their...
To the whole workforce at Bentley Manor Care Home, I can't begin to write in words how truly thankful I feel during the care of my father for the last two years. It's a beautiful home, but the staff are the real champions. So helpful, empathetic, great manners, etc. I would without hesitation recommend your home to their loved ones. Again, so many, many thank yous.
Hi! Thank you so much for your kind words regarding Bentley Manor Care Home. Our champions at the home work tirelessly to make it the beautiful home it is. We were honoured to care for your father during the last two years, he was a joy to know. Thank you for your kind recommendation. Kind regards, Honor.
The staff go above and beyond delivering care and support to the residents. Always receive a very friendly, warm reception when visiting. A very safe environment.
What a lovely review. Thank you so much for sharing your thoughts.
Looked after mum first, dad in another home. He had a fall and they accommodated him. Both are now together and very happy. The team did the NHS clap when they were reunited.
Choosing a care home during covid was hard to ensure the right place was picked, but we certainly picked the right one.
All of the staff needs praise but a special mention to five ladies are needed as without them I wouldn’t have coped.
If any worries are had when looking to choose a home for family members, please put these aside as non are needed.
Thank you all for making my aunts days the greatest we could have wished for.
What a wonderful review, thank you so much for taking the time to submit it. It's lovely for the team to see what an impact they have not only on their residents but also on the wider families.
I cannot put into words how amazing this care home is. The care they provide for my mum is exceptional. I am informed of her care all the way through the journey and feel that the carers provide support for us as a family too! I can call to chat to mum whenever I would like, FaceTime is available and they upload pictures of what is going on to Facebook (blurring our faces if asked). My mum has settled so well and believes the carers to be her friends which shows how supportive and caring they are.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bentley Manor Care Home.
There are no upcoming events for Bentley Manor Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Bentley Manor Care Home.
Meet the Team (4)

Hello, my name is Andrada, and I have been part of Bentley Manor Care Home since 2016, when I started working as a nurse on the Meadow unit.
Being part of a great team has allowed me to grow and develop, and in 2018, I became the Unit Manager. I have received fantastic support from the company and managers for my personal and professional development and have been enrolled on various training programmes to advance my leadership skills. In 2020, I became Clinical Lead for all the units, trying to improve and work together with the team to be outstanding. In 2021, I became the Deputy Manager for the home. In 2025, I became the Home Manager here at Bentley Manor Care Home.
At Bentley Manor Care Home, you will find a supportive team, caring staff and a high level of care delivered to our residents.

Hi, my name is Amanda, and I am the Deputy Manager here at Bentley Manor Care Home

My name is Michele Harrison and I am the Home Administrator at Bentley Manor Care Home.
There are many aspects to my role, from Recruitment and Payroll to Resident Accounts, Funding and Contracts.

Hi, my name is Helen. I am the Activities Coordinator at Bentley Manor Care Home.
My journey with the Harbour family has only just started. I have been a care assistant for many years; I joined as a Care Assistant but when an opportunity for an Activities Coordinator became available, I grabbed it with both hands!
I really love to provide person-centred activities to our residents. I enjoy seeing them smile!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bentley Manor Care Home to verify any information. View our terms and conditions. Bentley Manor Care Home has an Enhanced Service -more info.