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Bentley Manor Care Home

Sherborne Road, Crewe, Cheshire CW1 4LB
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Bentley Manor Care Home, Crewe
Bentley Manor Care Home, Crewe
Bentley Manor Care Home, Crewe

Welcome to Bentley Manor Care Home, located just north of Crewe town centre.

The home is ideally placed for the local community and those coming from Leighton Hospital and the surrounding areas.

This very popular purpose-built care home is spacious and modern and provides residential and nursing care and as well as care for those who suffer the impact of dementia on their lives and other mental health issues. The well...  

Care Provided by Bentley Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.

Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

Contact Bentley Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Andrada Matei (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (80)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Bentley Manor Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Bentley Manor Care Home has a small amount of car parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Bentley Manor Care Home Reviews (76)

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9.9

Bentley Manor Care Home has a Review Score of 9.9 (9.886) out of 10, based on 30 reviews in the last 2 years. Over all time Bentley Manor Care Home has 76 reviews.

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Review from S M (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card
Overall Experience

My mum as been at Bentley Manor for more than two years and my Dad for a few months before he passed away and both are treated very well my mum always looks very clean and cared for and always looks happy to see the staff

Reply from Andrea Fjodor, Regional Manager at Bentley Manor Care Home

Thank you so much for your lovely comments, we appreciate what you have said about Bentley Manor Care Home. Thank you again, Andrea

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Review from Christine L (Wife of Resident) published on 12 August 2025 Submitted via Postal Card
Overall Experience

My husband was transferred here directly from hospital, he had been residing in another care home. The care here at Bentley Manor is exemplary, it is well structured from home manager, administrator, registered staff, care assistants, activity coordinator and all ancillary staff. The fod is of high quality and as my husband was not eating in the residential care home he is now eating well and gaining weight.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Bentley Manor Care Home

Thank you for your comments about your recent experience at Bentley Manor Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Helen W (Daughter of Resident) published on 13 June 2025 Submitted via Website
Overall Experience
My elderly mum has been a resident for over 6 months. The staff go above and beyond to care for her. My mum settled straight away and has not mentioned about going home once, she is very happy. They make all visitors feel welcome and keep you updated on any concerns they may have about your relative.

All staff are committed to caring for all the residents.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Bentley Manor Care Home

Thank you Helen! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Bentley Manor Care Home was so positive. All of our team are committed to providing the best possible person-centred care experience for all of our...  

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Review from Ruth B (Daughter of Resident) published on 2 May 2025 Submitted via Website
Overall Experience

Bentley Manor is an excellent care home specialising in Dementia and Alzheimer's. The staff are warm, friendly and welcoming. My mother has been a resident for nearly 3 years and l am very impressed with the care she has received and is still receiving. Bentley Manor is run by an excellent manager and assistant manager who are both approachable, knowledgeable, professional and proactive. The Administrator has been excellent when l have needed her help. My mother is in the Willows Unit and the staff that care for her are compassionate, sensitive to her needs, work well as a team and work extremely hard. In fact, they are wonderful and the manager of Willows is exceptional! Communication is very good and all staff have received training in Dementia and Alzheimer's Disease. I visit several times a week at different times of the day and so have seen that this high standard of care is consistent. I know that my mother is safe and very well looked after.

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Review from V P (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card
Overall Experience

Bentley Manor for me is a brilliant place for my mum. Everyone is brilliant with her even when we come to visit. The staff make us so welcome. We even have a good rapport with the office staff, cleaners. So a big thank you to all. Forgot to say also entertainment staff.

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Review from John D (Husband of Resident) published on 9 April 2025 Submitted via Postal Card
Overall Experience

Every member of staff showed consideration, respect and provided all necessary requirements.

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Review from Mark W (Son of Resident) published on 17 January 2025 Submitted via Website
Overall Experience
I want to send a massive thank you to all the staff that have looked after my mum, who sadly passed away on 30th December 2024, aged 86. Mum had been a resident since October 2023. The staff at Bentley Manor Care Home have all been amazing right to the end of Mum's life. All the staff/carers at the home who are busy scooting around doing jobs but still have the time to talk to us about Mum and let us know how the situation was right up to her passing. We will miss visiting the home as we were always welcome and offered plenty of cups of tea.

If anybody asks in the future about Bentley Manor and the staff/carers, you have my 100% positive review to give them. Once again, a big thank you.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Bentley Manor Care Home

We're so very sorry to hear of the passing of your beloved mum, please accept our deepest condolences. Your mum was a much-loved member of Bentley Manor Care Home and the team loved caring for her. They really enjoyed seeing you and talking to you when you visited too! Thank you for your kind words about the team and the fantastic care that they give to residents. Kind regards, Clare.

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Review from Steven C (Son of Resident) published on 25 December 2024 Submitted via Website
Overall Experience
I want to send a massive thank you to all the staff that have looked after my dad, who sadly passed away on 28th November 2024, aged 84. He has been a resident at the Meadows since March 2017 following a terrible stroke that left him unable to move or communicate. Many homes turned us away because of his extreme needs and requirements but Bentley Manor Care Home accepted him without hesitation.
I can't really find the words to express my gratitude to everyone who has cared for him over the last eight years. The staff at Bentley Manor have all been amazing right to the end. They have showed enormous kindness and given my dad as much comfort, dignity and quality of life as you could expect in his situation.
I am so glad we chose Bentley Manor and that my dad was accepted there. He spent the remaining years of his life in a place that gave him the love and care he so richly deserved.

Thank you so much.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Bentley Manor Care Home

We are all so sorry that your dad passed, please accept our deepest condolences. Our team were very fond of your dad and did everything they could to ensure that he was comfortable and cared for. It's great to know that you think so highly of the team at Bentley Manor and that you were so happy with your choice of care home. Everyone at Bentley Manor will miss him. Kind regards, Clare.

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Review from Linda W (Mother-in-law of Resident) published on 20 December 2024 Submitted via Website
Overall Experience
The home is always warm and welcoming, staff and resident appear to be very happy.
The home appears clean and tidy.
The residents have regular entertainment which they appear to appreciate.

The outside of the home / gardens always appears to be kept tidy.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Bentley Manor Care Home

Thank you for your lovely review of Bentley Manor Care Home! We have a great team at Bentley Manor who go above and beyond to provide a welcoming, clean and tidy environment for all our residents. Our team love what they do and are dedicated to providing the best care possible. The activities on offer at Bentley Manor are excellent and our residents and team love joining in! Kind regards, Clare.

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Review from L T (Daughter of Resident) published on 20 August 2024 Submitted via Postal Card
Overall Experience

My mum has been at Bentley Manor Care Home for twelve months. The carers are very nice, helpful and kind. The food when she first arrived was good but then went downhill when the chef left. There has been improvement though in the last few months. The rooms are kept very clean and the home itself. Some improvements could be made to the front. i.e. around the pond, some tubs of flowers maybe and in the large garden, it's very bare.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Bentley Manor Care Home

We have a wonderful team of carers at Bentley Manor Care Home and we are so pleased that they are very nice, helpful and kind to you. It's great to know that you find the home clean and that the food has improved and we hope that your Mum is enjoying it again now. We will ensure that you comments...  

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Review from Barry L (Son of Resident) published on 23 November 2023 Submitted via Postal Card
Overall Experience

The staff at Bentley Manor Care Home are compassionate and hardworking, providing the care and reassurance anyone would expect for a loved one receiving care. The staff are very friendly and easily approachable and are continually helpful and supportive.

Reply from Honor Keatley, Managing Director at Bentley Manor Care Home
What a wonderful review, thank you. This is so helpful for people looking for reassurance as to the experience both they and their loved ones would have at Bentley Manor.
With best wishes,

Honor.

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Review from K M (Daughter of Resident) published on 3 October 2023 Submitted via Website
Overall Experience

My mum is well taken care of at Bentley Manor Care Home she’s treated like the queen she is! The staff on the unit she lives on treat her like they would their own mum nothing is too much trouble, and she has a lovely room which is kept clean and tidy for her I wouldn’t want her anywhere else.

Reply from Honor Keatley, Managing Director at Bentley Manor Care Home
Thank you so much for your lovely review, it really made me smile.
I'm glad you feel your mum is treated like a queen.

With best wishes.

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Review from Victoria G (Granddaughter of Resident) published on 29 September 2023 Submitted via Website
Overall Experience

What a lovely home! The areas are so bright and themed. This is amazing stimulation especially for my Nana. I particularly love the post office area, what a fabulous idea! The staff are so kind and committed to their profession. The home manager is kind and empathetic and is always happy to talk which I found reassuring and I always left my Nana knowing she was in safe hands and knowing the staff treated her with love and kindness. Thank you all at Bentley so much.

Reply from Honor Keatley, Managing Director at Bentley Manor Care Home

What a lovely review, thank you so much for sharing your thoughts. It's good to read that you feel your Nana is in safe hands.

With best wishes,
Honor Keatley

Managing Director

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Review from Karen G (Daughter of Resident) published on 22 November 2022 Submitted via Website
Overall Experience

My father has been cared for at Bentley Manor for over 3 years. During this time I have been impressed with the care and dedication of the care and nursing staff. I know my dad is in good caring hands which is so important for our family's peace of mind.

Reply from Honor Keatley, Managing Director at Bentley Manor Care Home

Thank you so much for leaving a review. It's great to read how well you feel your father is being cared for.

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Review from Stephen W (Stepson of Resident) published on 7 October 2022 Submitted via Postal Card
Overall Experience
Two hundred words is not enough to tell you of our time spent at this amazing home and its amazing staff that includes everyone. The cooks, the cleaning staff, the care workers, the nurses, the clerical and the management during his two years at Bentley Manor and been bedridden. I knew he was ina good place and safe hands, so many happy smiling people working as one team, one family with one love and one goal to do the very best for him. When we had to stay in the home during his last days all the staff took it to another level. Unbelieveable.
The saying cleanliness is next to godliness is true at Bently Manor.

The food is excellent, well done to the kitchen.

Reply from Honor Keatley, Managing Director at Bentley Manor Care Home

Hi! Thank you so much for your lovely praise for Bentley Manor Care Home. Your Stepdad was a pleasure to care for and we are so pleased that you felt he was in a good place and safe hands. Our staff always go above and beyond to work as a team to do the very best for all our residents and their...  

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Review from Julie W (Daughter of Resident) published on 7 October 2022 Submitted via Postal Card
Overall Experience

To the whole workforce at Bentley Manor Care Home, I can't begin to write in words how truly thankful I feel during the care of my father for the last two years. It's a beautiful home, but the staff are the real champions. So helpful, empathetic, great manners, etc. I would without hesitation recommend your home to their loved ones. Again, so many, many thank yous.

Reply from Honor Keatley, Managing Director at Bentley Manor Care Home

Hi! Thank you so much for your kind words regarding Bentley Manor Care Home. Our champions at the home work tirelessly to make it the beautiful home it is. We were honoured to care for your father during the last two years, he was a joy to know. Thank you for your kind recommendation. Kind regards, Honor.

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Review from Nicola B (Granddaughter of Resident) published on 30 August 2022 Submitted via Postal Card
Overall Experience

The staff go above and beyond delivering care and support to the residents. Always receive a very friendly, warm reception when visiting. A very safe environment.

Reply from Honor Keatley, Managing Director at Bentley Manor Care Home

What a lovely review. Thank you so much for sharing your thoughts.

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Review from C S (Daughter of Resident) published on 11 March 2022 Submitted via Postal Card
Overall Experience

Looked after mum first, dad in another home. He had a fall and they accommodated him. Both are now together and very happy. The team did the NHS clap when they were reunited.

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Review from Cath O (Niece of Resident) published on 15 December 2021 Submitted via Website
Overall Experience
My aunty was a resident there for 8 months up until December 2021 and I have nothing but praise. The staff are amazing and the care they provide was over and above what we expected. They not only looked after my aunty but put up with my endless calls to see how she was and looked after us when we visited.
Choosing a care home during covid was hard to ensure the right place was picked, but we certainly picked the right one.
All of the staff needs praise but a special mention to five ladies are needed as without them I wouldn’t have coped.
If any worries are had when looking to choose a home for family members, please put these aside as non are needed.

Thank you all for making my aunts days the greatest we could have wished for.

Reply from Honor Keatley, Managing Director at Bentley Manor Care Home

What a wonderful review, thank you so much for taking the time to submit it. It's lovely for the team to see what an impact they have not only on their residents but also on the wider families.

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Review from Chloe M (Daughter of Resident) published on 24 August 2021 Submitted via Website
Overall Experience

I cannot put into words how amazing this care home is. The care they provide for my mum is exceptional. I am informed of her care all the way through the journey and feel that the carers provide support for us as a family too! I can call to chat to mum whenever I would like, FaceTime is available and they upload pictures of what is going on to Facebook (blurring our faces if asked). My mum has settled so well and believes the carers to be her friends which shows how supportive and caring they are.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 February 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Bentley Manor Care Home.

Meet the Team (4)

Andrada Matei
Andrada MateiJob Title:Home ManagerJoined: 2016

Hello, my name is Andrada, and I have been part of Bentley Manor Care Home since 2016, when I started working as a nurse on the Meadow unit.

Being part of a great team has allowed me to grow and develop, and in 2018, I became the Unit Manager. I have received fantastic support from the company and managers for my personal and professional development and have been enrolled on various training programmes to advance my leadership skills. In 2020, I became Clinical Lead for all the units, trying to improve and work together with the team to be outstanding. In 2021, I became the Deputy Manager for the home. In 2025, I became the Home Manager here at Bentley Manor Care Home.

At Bentley Manor Care Home, you will find a supportive team, caring staff and a high level of care delivered to our residents.

Amanda Butler
Amanda ButlerJob Title:Deputy Manager

Hi, my name is Amanda, and I am the Deputy Manager here at Bentley Manor Care Home

Michelle Harrison
Michelle HarrisonJob Title:Administrator

My name is Michele Harrison and I am the Home Administrator at Bentley Manor Care Home.

There are many aspects to my role, from Recruitment and Payroll to Resident Accounts, Funding and Contracts.

Helen Cliffe
Helen CliffeJob Title:Activities CoordinatorJoined: 2022

Hi, my name is Helen. I am the Activities Coordinator at Bentley Manor Care Home.

My journey with the Harbour family has only just started. I have been a care assistant for many years; I joined as a Care Assistant but when an opportunity for an Activities Coordinator became available, I grabbed it with both hands!

I really love to provide person-centred activities to our residents. I enjoy seeing them smile!

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