Arrowsmith Lodge Rest Home

Bournes Row, Hoghton, Preston PR5 0DR
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2.0 4 Reviews
  • Arrowsmith Lodge Rest Home, Preston
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1050
  • RESPITE Self-Funded Residential Care: from £1050
  • RESPITE Self-Funded Residential Dementia Care: from £1050

One price across the board for fees. No T/U, no admin fee and no upper limit.

These prices are only a guideline, please contact Arrowsmith Lodge Rest Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Susan Houghton (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2004
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (3)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Parking

  • Available

Are you the Owner/Manager of Arrowsmith Lodge Rest Home? View your Advertising Options

Arrowsmith Lodge Rest Home Reviews (4)

2.0

Arrowsmith Lodge Rest Home has a Review Score of 2.0 (2.000) out of 10, based on 1 reviews in the last 2 years. Over all time Arrowsmith Lodge Rest Home has 4 reviews.

Overall Experience

  • 0
  • 3
  • 0
  • 1
  • 0

Date Published

4
1
1
1
3

Review from D R (Daughter of Resident) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

When visiting my unresponsive mother and being told "we have to try" when Mum clearly has chosen not to eat or drink is unacceptable. When asked for Mum to be in her bed this was also declined. A considerate support worker who showed empathy personally asked and was given the same response. Mum being
independent who has in her life kept her privacy was made to sit with other residents every day rather than be in her room which she personally paid for. Receiving phone calls saying "we don't know what to do" speaks volumes. I was informed I should be escorting Mum in an ambulance to hospital, due to her dementia, this is not necessary as further investigated, Mum at the time was unresponsive.
Regimentally organised organisation, no updates, no response to emails or left phone messages. Residents wearing clothes that are not theirs even though each personal item is named.

Facilities

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Cleanliness

Treated with Dignity

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Value for Money

Review from Patsy G (Daughter of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Things have definitely improved over the last six months - staff morale is higher and things get done quicker.

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Treated with Dignity

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Review from Sandra C (Daughter of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at Arrowsmith Lodge Rest Homes Ltd for 20 months. In all that time, he has received the best care possible. If there is a problem, it is sorted immediately. The staff are very caring and kind. They take the time to spend with residents chatting or helping with their needs.

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Review from Christine M (Daughter of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As of when the new manager has taken over, everything in the home has improved tremendously.
The morale of the staff and everything, in general, has had a boost which I admire.
Everyone working there does their best which is all they can do.
The only thing I would suggest that could do with improvement
is the staffing levels.
Could do with more help especially at the weekend.

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Treated with Dignity

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Current Review Score: 2.0 (2.000)

Overview of Review Score

The Review Score of 2.0 (2.000) out of 10 for Arrowsmith Lodge Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 2.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 2.000 for Arrowsmith Lodge Rest Home is calculated as follows: ( (4 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 11 Ratings = 2

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 0 Points relating to the number of positive Reviews for Arrowsmith Lodge Rest Home is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 0 Positive Reviews ÷ 7 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Arrowsmith Lodge Rest Home

What types of Care is Arrowsmith Lodge Rest Home registered for?

Older Person Care, Dementia, Eating Disorders, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Arrowsmith Lodge Rest Home have?

There are 29 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Arrowsmith Lodge Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Arrowsmith Lodge Rest Home to the centre of Preston?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arrowsmith Lodge Rest Home to verify any information. View our terms and conditions. Arrowsmith Lodge Rest Home has an Basic Service - more info.