Arrowsmith Lodge Rest Home

Bournes Row, Hoghton, Preston PR5 0DR
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6.9 6 Reviews
  • Arrowsmith Lodge Rest Home, Preston
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Care Provided by Arrowsmith Lodge Rest Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350

One price across the board for fees. No T/U, no admin fee and no upper limit.

The price(s) shown are provided by the care home. Contact Arrowsmith Lodge Rest Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Julie Snape (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2004
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (3)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • The home have no visiting at meal times. Meal times are protected.

Parking

  • Available

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Arrowsmith Lodge Rest Home Reviews (6)

6.9

Arrowsmith Lodge Rest Home has a Review Score of 6.9 (6.925) out of 10, based on 3 reviews in the last 2 years.
Over all time Arrowsmith Lodge Rest Home has 6 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Arrowsmith Lodge Rest Home
  • 6
Total of 6, showing 1-6
Review from D W (Daughter of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our family has been very pleased with the care my parent receives at Arrowsmith Lodge. Having visited the lodge at different times of the day and on different days of the week, I have never been concerned with the quality of care afforded to my parent.
My parent has challenging issues, but the staff
manage these complexities with consistent compassion and respect. They are highly attentive to my parent's individual needs, which gives our family great peace of mind.
The standards of cleanliness throughout the home are good. My parent is always well-presented, and their room is kept clean and tidy at all times. Although the rooms tend to be of a standard size, they can be individualised to each resident's preferences.
The communal areas are large, flooded with natural light, and available for all residents to enjoy. Additionally, the home features lovely garden spaces that provide a pleasant, relaxing environment for all.
Reply from Julie Snape, Manager at Arrowsmith Lodge Rest HomeThank you for taking time to leave a thoughtful review and for sharing your experience of Arrowsmith Lodge.
We are delighted to hear that you have been consistently pleased with the care your parent receives and that your visits at various times of the day and week have given you confidence in the standards maintained throughout the home. It is especially rewarding to know that our team supports your parent's individual needs with compassion, patience and respect. Providing person-centred care that promotes dignity, comfort and wellbeing is at the heart of everything we do.
We also appreciate your kind comments regarding the cleanliness of the home, the presentation of residents, and the welcoming environment created by our bright communal areas and gardens. Our staff work hard to ensure residents feel comfortable, safe and valued every day.
Your feedback means a great deal to us and will be shared with the entire team. Thank you for your trust and continued support.
Julie Snape
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Review from Alison D (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been living at this care home for 3 years now & is really settled in. The staff are amazing, every member of the team is friendly, caring & genuinely committed to the residents. Nothing is ever too much trouble & there's always plenty of interaction & support. There's a lovely conservatory
& nice gardens where Mum enjoys spending time in the summer. Visits are easy to arrange - you can book without any trouble, even at short notice & as a family we always feel welcome. The services they offer are great too - an on site hairdressing room & laundry service that keeps everything running smoothly. There are activities for residents who want to join in with gentle encouragement but no pressure. The food is really good with plenty of choice every day. Mum enjoys her meals & it's clear they put a lot thought into catering for different tastes & needs. Overall I can't praise the staff & the home enough knowing Mum is safe, cared for & genuinely happy means everything to us.
Reply from Skanda Rajaratnam, Owner at Arrowsmith Lodge Rest HomeThank you so much for taking the time to share your experience with us. We are delighted to hear that your mum has been happy and settled at Arrowsmith Lodge for the past three years. Knowing that residents feel safe, comfortable and truly at home is incredibly important to us.

Your kind comments about our team mean a great deal. We are proud of our staff and their dedication to providing compassionate, person-centred care every day. It is wonderful to hear that you have found them friendly, caring and supportive, and that both your mum and your family always feel welcome when visiting.

We are also pleased that your mum enjoys our gardens, conservatory, activities, meals and additional services. We always aim to provide a warm, homely environment where residents can enjoy life in the way that suits them best.

Thank you again for your trust, support and kind words. It is a privilege to care for your mum, we look forward to continuing to support her for many years to come.
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Review from D R (Daughter of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
When visiting my unresponsive mother and being told "we have to try" when Mum clearly has chosen not to eat or drink is unacceptable. When asked for Mum to be in her bed this was also declined. A considerate support worker who showed empathy personally asked and was given the same response. Mum being
independent who has in her life kept her privacy was made to sit with other residents every day rather than be in her room which she personally paid for. Receiving phone calls saying "we don't know what to do" speaks volumes. I was informed I should be escorting Mum in an ambulance to hospital, due to her dementia, this is not necessary as further investigated, Mum at the time was unresponsive.
Regimentally organised organisation, no updates, no response to emails or left phone messages. Residents wearing clothes that are not theirs even though each personal item is named.
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Review from Patsy G (Daughter of Resident) published on 10 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Things have definitely improved over the last six months - staff morale is higher and things get done quicker.
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Review from Sandra C (Daughter of Resident) published on 10 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been at Arrowsmith Lodge Rest Homes Ltd for 20 months. In all that time, he has received the best care possible. If there is a problem, it is sorted immediately. The staff are very caring and kind. They take the time to spend with residents chatting or helping with their needs.
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Review from Christine M (Daughter of Resident) published on 10 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As of when the new manager has taken over, everything in the home has improved tremendously.
The morale of the staff and everything, in general, has had a boost which I admire.
Everyone working there does their best which is all they can do.
The only thing I would suggest that could do with improvement
is the staffing levels.
Could do with more help especially at the weekend.
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Current Review Score: 6.9 (6.925)

Overview of Review Score

The Review Score of 6.9 (6.925) out of 10 for Arrowsmith Lodge Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.5 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.514 for Arrowsmith Lodge Rest Home is calculated as follows: ( (6 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 35 Ratings = 3.514
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.411 Points relating to the number of positive Reviews for Arrowsmith Lodge Rest Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 2 Positive Reviews ÷ 7 = 0.286
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Arrowsmith Lodge Rest Home

What types of Care is Arrowsmith Lodge Rest Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Arrowsmith Lodge Rest Home have?

There are 29 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Arrowsmith Lodge Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Arrowsmith Lodge Rest Home to the centre of Preston?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arrowsmith Lodge Rest Home to verify any information. View our terms and conditions. Arrowsmith Lodge Rest Home has an Basic Service - more info.