from £800 / weekSize 17 rooms
from £1,350 / weekSize 35 rooms
Reviews posted for members of Arrowsmith Lodge Rest Homes Ltd.
I have found this home excellent. The staff are extremely good. Always same staff even on different shifts they all know residents name's. They were really good with my husband especially at the beginning, he was very difficult. They were so patient and kind.
I have found this home excellent. The staff are extremely good. Always same staff even on different shifts they all know residents name's. They were really good with my husband especially at the beginning, he was very difficult. They were so patient and kind.
Thank you so much for taking the time to leave such a lovely review. It means a great deal to our whole team to know that you have been happy with the care and support your husband has received. We understand how difficult the transition into a care home can be, particularly when someone is...
Thank you so much for taking the time to leave such a lovely review. It means a great deal to our whole team to know that you have been happy with the care and support your husband has received. We understand how difficult the transition into a care home can be, particularly when someone is struggling to settle, and we are very pleased that our staff were able to support him with patience, kindness and understanding. We pride ourselves on knowing our residents well and providing consistent, person-centred care. Your kind words will be shared with the whole team and will be very much appreciated. Thank you for placing your trust in us to care for your husband.
My mum has been in Arrowsmith since November 2023 as her Alzheimer's meant she needed 24/7 care. During a very upsetting time, the staff showed empathy towards us and she settled well and has always been very happy. Sheila, as well as other carers, are wonderful and my mum has never been better...
My mum has been in Arrowsmith since November 2023 as her Alzheimer's meant she needed 24/7 care. During a very upsetting time, the staff showed empathy towards us and she settled well and has always been very happy. Sheila, as well as other carers, are wonderful and my mum has never been better looked after (they cater for her Coeliac Disease very well). Whilst her behaviour is now becoming more challenging, they still seem to love her character. I cannot fault them. It is so hard losing her to dementia, but the weight is lighter due to their care. Thank you, Arrowsmith.
Thank you so much for your heartfelt review and for placing your trust in us to care for your mum. We understand how difficult the journey with Alzheimer's can be for families, and we are truly grateful for your kind words. It means a great deal to know that our team, especially Sheila, has helped...
Thank you so much for your heartfelt review and for placing your trust in us to care for your mum. We understand how difficult the journey with Alzheimer's can be for families, and we are truly grateful for your kind words. It means a great deal to know that our team, especially Sheila, has helped your mum feel safe, happy and well cared for. We are committed to providing person-centred care, including ensuring her Coeliac Disease is managed safely and effectively. Although her needs are changing, we continue to see the wonderful person she is and will always support her with dignity, compassion and respect. Thank you again for your lovely feedback and for allowing us to be part of your mum's journey.
We the family visits every...
We have complete peace of mind with the level of care and constant monitoring.
Thank you, Howard, for taking the time to share your kind feedback. We are honoured that we were able to care for both your parents during such an important time in their lives. It means so much to know that our team provided care, support and reassurance that gave your family peace of mind. Your...
Thank you, Howard, for taking the time to share your kind feedback. We are honoured that we were able to care for both your parents during such an important time in their lives. It means so much to know that our team provided care, support and reassurance that gave your family peace of mind. Your recognition of the updates, compassion and dedication shown by our staff is greatly appreciated and will be shared with the whole team. Thank you for placing your trust in us and for your heartfelt recommendation. We remain committed to providing a safe, caring and dignified home for your dad and all of our residents.
Feel very happy that mother is in a safe place. Eating well and looking much better. Staff very friendly, always accommodating when both my wife and I visit. Always made welcome. Even with mums illness she seems happier.
Feel very happy that mother is in a safe place. Eating well and looking much better. Staff very friendly, always accommodating when both my wife and I visit. Always made welcome. Even with mums illness she seems happier.
Thank you so much for your kind review. We are delighted to hear that your mother is feeling safe, eating well and looking much better since joining us. It means a great deal to know that she seems happier despite her illness, as her wellbeing is always our priority. We also appreciate your lovely...
Thank you so much for your kind review. We are delighted to hear that your mother is feeling safe, eating well and looking much better since joining us. It means a great deal to know that she seems happier despite her illness, as her wellbeing is always our priority. We also appreciate your lovely comments about our team. Creating a welcoming environment for residents and their families is very important to us, and we are pleased that both you and your wife always feel welcome when visiting. Your feedback will be shared with the team, who will be encouraged by your kind words. Thank you for placing your trust in us to care for your mother.
My parent has challenging issues, but the...
The communal areas are large, flooded with natural light, and available for all residents to enjoy. Additionally, the home features lovely garden spaces that provide a pleasant, relaxing environment for all.
We are delighted to hear that you have been consistently pleased with the care your parent receives and that your visits at various times of the day and week have given you confidence in the...
Thank you for taking time to leave a thoughtful review and for sharing your experience of Arrowsmith Lodge.Julie Snape
My mum has been living at this care home for 3 years now & is really settled in. The staff are amazing, every member of the team is friendly, caring & genuinely committed to the residents. Nothing is ever too much trouble & there's always plenty of interaction & support. There's a lovely...
My mum has been living at this care home for 3 years now & is really settled in. The staff are amazing, every member of the team is friendly, caring & genuinely committed to the residents. Nothing is ever too much trouble & there's always plenty of interaction & support. There's a lovely conservatory & nice gardens where Mum enjoys spending time in the summer. Visits are easy to arrange - you can book without any trouble, even at short notice & as a family we always feel welcome. The services they offer are great too - an on site hairdressing room & laundry service that keeps everything running smoothly. There are activities for residents who want to join in with gentle encouragement but no pressure. The food is really good with plenty of choice every day. Mum enjoys her meals & it's clear they put a lot thought into catering for different tastes & needs. Overall I can't praise the staff & the home enough knowing Mum is safe, cared for & genuinely happy means everything to us.
Thank you so much for taking the time to share your experience with us. We are delighted to hear that your mum has been happy and settled at Arrowsmith Lodge for the past three years. Knowing that residents feel safe, comfortable and truly at home is incredibly important to us.
Your kind...
Thank you so much for taking the time to share your experience with us. We are delighted to hear that your mum has been happy and settled at Arrowsmith Lodge for the past three years. Knowing that residents feel safe, comfortable and truly at home is incredibly important to us.
Your kind comments about our team mean a great deal. We are proud of our staff and their dedication to providing compassionate, person-centred care every day. It is wonderful to hear that you have found them friendly, caring and supportive, and that both your mum and your family always feel welcome when visiting.
We are also pleased that your mum enjoys our gardens, conservatory, activities, meals and additional services. We always aim to provide a warm, homely environment where residents can enjoy life in the way that suits them best.
Thank you again for your trust, support and kind words. It is a privilege to care for your mum, we look forward to continuing to support her for many years to come.
When visiting my unresponsive mother and being told "we have to try" when Mum clearly has chosen not to eat or drink is unacceptable. When asked for Mum to be in her bed this was also declined. A considerate support worker who showed empathy personally asked and was given the same response. Mum...
Regimentally organised organisation, no updates, no response to emails or left phone messages. Residents wearing clothes that are not theirs even though each personal item is named.
Things have definitely improved over the last six months - staff morale is higher and things get done quicker.
Things have definitely improved over the last six months - staff morale is higher and things get done quicker.
My father has been at Arrowsmith Lodge Rest Homes Ltd for 20 months. In all that time, he has received the best care possible. If there is a problem, it is sorted immediately. The staff are very caring and kind. They take the time to spend with residents chatting or helping with their needs.
My father has been at Arrowsmith Lodge Rest Homes Ltd for 20 months. In all that time, he has received the best care possible. If there is a problem, it is sorted immediately. The staff are very caring and kind. They take the time to spend with residents chatting or helping with their needs.
The only thing I would suggest that could do with...
Could do with more help especially at the weekend.
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Average costs per week for care homes owned by Arrowsmith Lodge Rest Homes Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Arrowsmith Lodge Rest Homes Ltd, based on 2 out of 2 settings.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Arrowsmith Lodge Rest Homes Ltd own 2 Care Homes.
Arrowsmith Lodge Rest Home & Westfield Rest Home have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arrowsmith Lodge Rest Homes Ltd to verify any information. View our terms and conditions. Arrowsmith Lodge Rest Homes Ltd has a Basic Service -what a Basic Service includes.
