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Care Homes Owned by Arrowsmith Lodge Rest Homes Ltd in Lancashire

  • Care Homes Owned by Arrowsmith Lodge Rest Homes Ltd in Lancashire

Arrowsmith Lodge Rest Homes Ltd Locations in Lancashire (3)

 
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3 Care Homes owned by Arrowsmith Lodge Rest Homes Ltd in Lancashire
Westfield Rest Home

2 Westfield Road, Blackpool FY1 6NY 

  • Care Provided
  • Older Person Care
  • Mental Health
  • 17 Rooms
Catterall House Residential Care Home

Garstang by pass road, Catterall, Preston PR3 0QA 

8.2 4 reviews
  • Care Provided
  • Older Person Care
  • Learning Disability / Autism
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • 24 Rooms
Arrowsmith Lodge Rest Home

Bournes Row, Hoghton, Preston PR5 0DR 

2.0 4 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Eating Disorders
  • 35 Rooms

Arrowsmith Lodge Rest Homes Ltd Reviews in Lancashire (8)

Reviews Posted for members of Arrowsmith Lodge Rest Homes Ltd

Overall Experience

  • 4
  • 3
  • 0
  • 1
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Review of

Arrowsmith Lodge Rest Home

from D R (Daughter of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

When visiting my unresponsive mother and being told "we have to try" when Mum clearly has chosen not to eat or drink is unacceptable. When asked for Mum to be in her bed this was also declined. A considerate support worker who showed empathy personally asked and was given the same response. Mum being
independent who has in her life kept her privacy was made to sit with other residents every day rather than be in her room which she personally paid for. Receiving phone calls saying "we don't know what to do" speaks volumes. I was informed I should be escorting Mum in an ambulance to hospital, due to her dementia, this is not necessary as further investigated, Mum at the time was unresponsive.
Regimentally organised organisation, no updates, no response to emails or left phone messages. Residents wearing clothes that are not theirs even though each personal item is named.

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Review of

Catterall House Residential Care Home

from Catherine S (Daughter of Resident) published on 20 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Catterall House for 15 months until she passed away at 87. Her time at the home was a happy one. She was cared for in the most compassionate, respectful, and generous way - more than I could ever have hoped for. The staff at the home are all wonderful and I cannot thank them
enough. There was always something going on for the residents, skillfully organised by the activities organiser and I was always welcome as a visitor to Mum. I highly recommend Catterall House for anyone who is looking for a home for their loved one. The manager and her staff are highly skilled in caring for dementia sufferers - they just know how to handle anything with sound knowledge of the condition and the most caring and patient approach. A big thank you to you all.

Reply from Nadine Johnson, Registered Manager at Catterall House Residential Care Home

Wow... what can we say? Very much appreciated. We are overwhelmed by your comments.


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Review of

Catterall House Residential Care Home

from Nicky H (Granddaughter of Resident) published on 31 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother lived in Catterall House Residential Care Home for over fifteen months until her recent passing at 102 years old. She was extremely well cared for and was very happy there. The staff, including the manager and assistant manager, are all absolutely wonderful, kind and caring. she often
took part in activities like bingo and exercise to music. The home was always spotless and clean and my grandmother loved her meal times. She was always treated with dignity and respect. I can not recommend Catterall House highly enough.

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Review of

Catterall House Residential Care Home

from Stuart G (Son of Resident) published on 12 February 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been a resident at Catterall House for just over a year. I would have no hesitation in recommending Catterall House to anyone looking for somewhere that will provide long term care for a loved one. We have found the facilities, quality of food but above all the exceptional care provided
by committed and well-trained staff to be exceptional. Since my mother entered Catterall House her health and mental wellbeing have improved considerably and at all times she had been very happy there. This is a testament to the care provided by the staff.

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Review of

Catterall House Residential Care Home

from Leslie D (Mother of Resident) published on 15 August 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother wanted to go to Catterall House as she spent a few weeks respite and said the staff the food and the facilities were excellent. Now she is there permanently and is very happy there. I myself cannot fault the place the staff are so friendly and usually offer me a brew. A very friendly atmosphere..

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Review of

Arrowsmith Lodge Rest Home

from Patsy G (Daughter of Resident) published on 10 July 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Things have definitely improved over the last six months - staff morale is higher and things get done quicker.

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Review of

Arrowsmith Lodge Rest Home

from Sandra C (Daughter of Resident) published on 10 July 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at Arrowsmith Lodge Rest Homes Ltd for 20 months. In all that time, he has received the best care possible. If there is a problem, it is sorted immediately. The staff are very caring and kind. They take the time to spend with residents chatting or helping with their needs.

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Review of

Arrowsmith Lodge Rest Home

from Christine M (Daughter of Resident) published on 10 July 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As of when the new manager has taken over, everything in the home has improved tremendously.
The morale of the staff and everything, in general, has had a boost which I admire.
Everyone working there does their best which is all they can do.
The only thing I would suggest that could do with improvement
is the staffing levels.
Could do with more help especially at the weekend.

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Awards / Recognitions (0)

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Arrowsmith Lodge Rest Homes Ltd in Lancashire

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