Chorley Lodge Residential Care Home

My mum has been a resident since April 2016. Myself and my brother live over 150 miles away but despite this the home keeps us informed of how Mum is and care for her very well, despite her being quite difficult sometimes. They are always patient and take time with her. Nothing is too much trouble for them. I would definitely recommend Chorley Lodge as a well managed, caring home.

All of the staff at Chorley Lodge went out of their way to make sure that dad had a good Christmas. They ordered a wheelchair taxi to and from my house and made sure dad was as comfortable as possible. They deserve a great big thank you for the way they care for their residents, all the time not just @ Christmas. Thank you.

In the closing months & days of my mother’s illness (dementia) the staff & support were beyond compare. The dedication of all was phenomenal, & the genuine and heartfelt compassion shown both to my mother and her family was truly exceptional. There are no words I can say here that would truly do justice to the support we received or the gentle and dignified approach bestowed upon my mother in her final hours of need. When the time came to say our final goodbye it was clearly evident that this wasn’t just another resident, it was a person who was loved and valued. Many of the staff on duty came to say their own goodbyes, and although the final chapter of my mother's life drew to its close it did so with compassion and dignity. I cannot thank the staff enough for the truly remarkable work they do, this was far beyond a professional approach to work, it was a reaching out from human beings who truly cared and wanted to ease the pain. My heartfelt gratitude goes to all of them!

I visited my Mum yesterday morning. When I arrived she had just fallen out of bed. Four members of Staff were with her. The Deputy Manager supervised the safe return to bed for Mum and asked a carer to check that Mum was not hurt. Mum's Keyworker left to write an accident report. Mum was fine.
A carer then brought Mum a drink and asked her what she would like to do. Mum said she would like to get up. What followed is the main reason for me writing this review.The carer then proceeded to give Mum a bed wash. She carried this out with such care, kindness and respect for Mum's dignity. She chatted to Mum and me in such a friendly way. She then helped Mum get dressed and assisted Mum in the safe transfer from the bed to her electric chair. Nothing was too much trouble for her.
Mum's Keyworker then arrived to escort her to lunch. I left Mum smiling and I felt so moved and appreciative of the excellent care and kindness I had just witnessed. No wonder Mum is very happy in Chorley Lodge.

My mother has been a resident for over 3 years now. I feel confident that her needs are taken care of. Having visited a number of care homes before selecting Chorley Lodge, my brother and I are convinced we made the right choice. The staff are on the whole wonderful and very caring. I visit two or three times a week and quite often witness acts of love to residents from all levels of carers. Quite often, they are unaware of my presence. The management are very approachable. There is a very friendly atmosphere within the home between staff, carers, residents and visitors. The food is of a high standard and the rooms are always clean. Laundry is outstanding.

My wife had quite severe Alzheimer's Disease. After caring for her at home for five years her condition deteriorated to the stage that 24 hour care was needed. On admission my wife and family were immediately put at ease and were introduced to her main carer and others who were all friendly and helpful. Until she died in December my wife was very well looked after. Nothing was too much trouble for the staff and they were all skilled and knowledgeable. If carers had any problems they passed their worries up the chain of command so that all the staff up to the senior manager were left informed and able to offer help.