Jasmine Court Residential

Chorley Lodge staff are very helpful and friendly. My husband has been very well looked after treated with dignity and respect they talk to him as a person and give him choices of what he wants ie. What he likes to eat and going on outings. The carers make sure he is well cared for.

In the closing months & days of my mother’s illness (dementia) the staff & support were beyond compare. The dedication of all was phenomenal, & the genuine and heartfelt compassion shown both to my mother and her family was truly exceptional. There are no words I can say here that would truly do justice to the support we received or the gentle and dignified approach bestowed upon my mother in her final hours of need. When the time came to say our final goodbye it was clearly evident that this wasn’t just another resident, it was a person who was loved and valued. Many of the staff on duty came to say their own goodbyes, and although the final chapter of my mother's life drew to its close it did so with compassion and dignity. I cannot thank the staff enough for the truly remarkable work they do, this was far beyond a professional approach to work, it was a reaching out from human beings who truly cared and wanted to ease the pain. My heartfelt gratitude goes to all of them!

All of the staff at Chorley Lodge went out of their way to make sure that dad had a good Christmas. They ordered a wheelchair taxi to and from my house and made sure dad was as comfortable as possible. They deserve a great big thank you for the way they care for their residents, all the time not just @ Christmas. Thank you.

Mum's Keyworker then arrived to escort her to lunch. I left Mum smiling and I felt so moved and appreciative of the excellent care and kindness I had just witnessed. No wonder Mum is very happy in Chorley Lodge.

My mother has been a resident for over 3 years now. I feel confident that her needs are taken care of. Having visited a number of care homes before selecting Chorley Lodge, my brother and I are convinced we made the right choice. The staff are on the whole wonderful and very caring. I visit two or three times a week and quite often witness acts of love to residents from all levels of carers. Quite often, they are unaware of my presence. The management are very approachable. There is a very friendly atmosphere within the home between staff, carers, residents and visitors. The food is of a high standard and the rooms are always clean. Laundry is outstanding.

My wife had quite severe Alzheimer's Disease. After caring for her at home for five years her condition deteriorated to the stage that 24 hour care was needed. On admission my wife and family were immediately put at ease and were introduced to her main carer and others who were all friendly and helpful. Until she died in December my wife was very well looked after. Nothing was too much trouble for the staff and they were all skilled and knowledgeable. If carers had any problems they passed their worries up the chain of command so that all the staff up to the senior manager were left informed and able to offer help.