Jasmine Court Residential

Botany Brow, Chorley PR6 0JW
Review Us
9.7 54 Reviews
  • Jasmine Court Residential, Chorley
Jasmine Court is a modern, purpose-built home specialising in care for older people.

The home provides 24-hour residential care and specialist dementia care and is located within good transport links to Preston, Bolton and Manchester.

Rooms are fresh and bright, with modern fittings and furnishings. The 65 rooms each have the latest facilities and amenities. Residents are encouraged to personalise their own space to ensure their utmost comfort and sense of home.

Residents and their friends and family have the choice of spending time in a number of different communal areas within the home, from the reminiscence room, to the main lounge.

An additional service available to residents includes an on-site hairdressing salon, and a proactive activity coordinator builds on the interests and hobbies of residents with a weekly plan of events. This includes regular exchanges with local schools and groups.

Show Jasmine Court Residential on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1242
  • Self-Funded Residential Dementia Care: from £1242
  • RESPITE Self-Funded Residential Care: from £1242
  • RESPITE Self-Funded Residential Dementia Care: from £1242

Fees are determined on individual resident need based on pre-admission assessment

These prices are only a guideline, please contact Jasmine Court Residential to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Janette Fairclough (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (61)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site Parking.

Jasmine Court Residential Reviews (54)

Total of 54, showing 21-40
9.7

Jasmine Court Residential has a Review Score of 9.7 (9.697) out of 10, based on 13 reviews in the last 2 years. Over all time Jasmine Court Residential has 54 reviews.

Overall Experience

  • 42
  • 10
  • 1
  • 1
  • 0

Date Published

54
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Review from P W (Daughter-in-law of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say, except a very, very big thank you to the manager and staff for the most welcoming and professional service given to us on the day my father-in-law moved into Jasmine Court. We asked at the last minute if we could have something to eat with him, and this was no problem. The chef was brilliant
- asked if we had allergies etc, and the food was hot and fresh - well done. After 30 years of being in sheltered housing, 12 of these years alone, I found that only one day of being in care far outweighed the 12 years with regard to the time and effort given by the staff at Jasmine Court. Thank you so very much.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

Thank you so much for your heartfelt review! We are grateful for your kind words and for taking the time to share your experience with us. I am sure the team at Jasmine Court would be happy to receive such kind words.
Kind regards.

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Review from Stacey N (Granddaughter of Resident) published on 22 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma always seems very happy and relaxed when I visit her here and seems well looked after. Staff are friendly and approachable.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

It is a pleasure to care for your grandma and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.
Kind regards.

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Review from Thomas B (Wife of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is quite happy in Jasmine Court Residential until I take her out for the day then she says "I don't want to go back there". Very clingy when I drop her off and I have to be devious to escape.

Reply from Rahi Joshi, Headoffice at Jasmine Court Residential

Dear Thomas,
We understand having your loved one away from you can be an unsettling feeling for both. Our team at Jasmine Court maintains a high-quality care standard for all our residents and supports them to settle in and be comfortable with us, we hope your wife will feel more comfortable at Jasmine too with her tailored care plan and indulging in daily activities.
Kind regards,
Rahi.

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Review from C W (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came in September 2022 after a very quick look around. The home just felt right. Room are stunning. Care has been good. Staff are lovely. Food very good. Clean and tidy rooms. Mum was as happy as she could be. Would highly recommend the home.

Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential

Thank you. It was a privilege to care for your mum and to get to know your family. I will pass on your comments to all the team.

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Review from J Y (Wife of Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has advanced dementia. I viewed five care homes and Jasmine Court Residential stood out. The patience, kindness and care shown by the staff during a difficult settling-in period have been exemplary.

Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential

Thank you for your very kind review, your positive feedback is greatly appreciated.
We will share your kind words with the staff team.

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Review from Uli Y (Power of Attorney of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend, who has no living family left in this country, has been at Jasmine Court for over seven years, during which time we have seen the care home develop into a truly caring community under excellent management. Despite several hospitalisations during the pandemic and also more recently, he recovered
well each time, receiving the care he needed. It is comforting to know that he is living in a healthy, safe environment, with kind staff who provide plenty of good food and are doing their best to be a family to him and fellow residents.

Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential

It is heartwarming to regard us as family which we strive to achieve with all our residents and extended family. Thank you for your very kind words.

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Review from David G (Son of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased overall based on the six months or so that my mum has lived at Jasmine Court. She seems happy and I know she is safe. The staff have always been helpful when I have needed to speak to them and I know they arrange many activities.

Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential

Thank you for your kind comments I will pass on to the team.

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Review from William I (Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first day, I have been treated with care and respect by all staff and carers.
Very good meals, well served.
My room and bathroom are always tidy. Outdoor activities are well organised.
It is impossible to nominate any single carer; they all deserve a gold star.

Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential

Thank you for your very kind words. I will pass this on to the team.
It was a pleasure and a privilege to welcome you to Jasmine Court.

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Review from Linda P (Friend of Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend often at Jasmine Court. It is a pleasant place to visit. I was very impressed by the care, kindness and great amount of patience given to him by all the staff and management, despite his very challenging behaviour. He has recently moved to a nursing home because of his additional
care needs.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

Dear Linda,
Thank you for sharing your experience with us. We are pleased to know you were happy with the care provided to your friend. I will pass on your kind words to the home team.


Kind regards,
Rahi

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Review from Stephen C (Son of Resident) published on 28 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in the care home for about 6 months. She was well looked after, and the staff were excellent with her. Nothing seemed too much trouble, and they made her last days comfortable. Everything was dealt with easily and with sympathy. I would recommend Jasmine Court to anyone.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

Thank you for sharing your thoughts with us. We are delighted to know your mother was comfortable with us. Your feedback is very much appreciated. I will ensure your comments are shared with the team.
Kind regards.

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Review from M H (Friend of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly and helpful.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

Thank you for your kind feedback.
Kind regards.

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Review from Gail G (Daughter of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad spent twelve weeks in Jasmine Court before he passed away peacefully. We could not have any higher praise for the care Dad received in his last couple of weeks. The support given to his family was appreciated, and the peaceful and loving environment created in his room the last few days could not
have been replicated elsewhere. This gave us time to spend with Daf in comfort, and our memories of this time, although difficult, will be cherished.

Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential

Thank you for your very kind words. I am so pleased we were able to provide comfort and support to all your family and your Dad during this very difficult time. I will make sure all the staff receive a copy of this review.

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Review from Yvonne P (Daughter-in-law of Resident) published on 2 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Jasmin Court is a lovely carehome, very bright and inviting. The management team and other staff are super friendly and very caring. My father-in-law is settling in very very well, and it is so reassuring he is getting good care and lovely food and is well on the way to making some new friends.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

Thank you for sharing your thoughts with us. We are happy to know that your father-in-law is comfortable and satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.


Kind regards,
Rahi

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Review from Steven P (Son of Resident) published on 1 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was admitted from a previous 'emergency assessment bed' and shown to require full 24-hour residential care. I visited prior to induction and was very pleased with the whole experience, the layout of the rooms and the atmosphere. Nothing was too much trouble, and questions/queries were dealt with
quickly. The management team/staff show a huge passion for what they do in what can be a very 'challenging environment'. Dad was positively depressed in his assessment home and now smiles and feels extremely content and relaxed in Jasmine Court.
Constantly fussed over by the staff - he says he is in a hotel! I would, without a doubt, highly recommend Jasmine Court. The building is light and airy, tidy and welcoming. Activities are varied and all backed up by scratch-made home-cooked food. Altogether, a very pleasant experience and not just for the residents either!

Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential

Thank you so much for your very kind words; it is heartwarming for all the team to receive such positive feedback. It is a privilege to welcome all the family to our home. We are so pleased your Dad has settled in at Jasmine Court.

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Review from Joan T (Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well looked after. There if you need help, but not in your face.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

Dear Joan, Thank you for sharing your experience with us.
Kind Regards.

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Review from David T (Resident) published on 26 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

Thank you for the response; we are delighted to know that you are satisfied with the care provided.

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Review from Christopher N (Son of Resident) published on 4 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Jasmine Court for over four years until her death in May 2022, aged almost 102. Most importantly, she, herself used to say, "I couldn't;t be in a better place; they really look after me". This meant that we, her immediate family, didn't have to worry about her welfare. She
enjoyed the organised activities and participated fully when she could. During her final days, although we couldn't be with her, we were confident that she was well cared for and treated with dignity. What she did like most about Jasmine Cour? She used to say, "the homecooked food is really good here".

Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential

Thank you so much for your very kind words about all our staff and the home in general. Jasmine Court staff strive to give the highest standards of care, we take comfort in knowing that our dedication is recognised. From the whole team, I can convey that it was our privilege to care for your wonderful mum. She was such a lovely lady.

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Review from Kathryn L (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was adamant she would never go into care, and although having carers at home, she would only let me bathe her etc. They did an assessment, and from that date to now that Mum is a resident, the staff have been great. Mum has settled remarkably well. The staff genuinely care, and it shows. Mum has
late-stage Alzheimer's. I am relieved that she now has 24/7 care.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

Dear Kathryn, thank you for sharing your experience with us. We are delighted to know your mum is settled and happy with her tailored care plan; we ensure to maintain our care standards always. Your kind words will be passed on to the team.
Best Regards.

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Review from Frank R (Son of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent residential home. Management, staff and catering are first class, always a difficult choice putting a relative into care but after viewing many residential care home Jasmine Court was our first choice. Mum is treated with care and dignity at all times. The home and her room are always kept
clean and tidy. She has improved her speech and put on weight whilst at Jasmine Court and she regularly has her hair, nail and feet done as an extra special treat. Thank you all at Jasmine Court.

Reply from Emma Bingham, Home Manager at Jasmine Court Residential

Thanks for your lovely review, I will make sure this is passed onto the staff team.

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Review from Angela C (Daughter of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has been amazing with our mum and with us. Always helpful in any way they can to help us look after Mum, especially in this very hard time that we have all experienced.

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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Jasmine Court Residential is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.712 for Jasmine Court Residential is calculated as follows: ( (110 Excellents x 5) + (42 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 153 Ratings = 4.712

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.985 Points relating to the number of positive Reviews for Jasmine Court Residential is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 13 Positive Reviews ÷ 13.2 = 0.985

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Jeanette

Jeanette Fairclough

Job Title: Home Manager

My name is Jeanette and I have over 25 years of experience within the health care industry and over a decade of managing care homes.


I hold my Diploma level 5 in Leadership and Management amongst an array of extensive training qualifications. I am committed to ensuring that every individual receives the highest level of personalized care, whilst optimizing choice, independence, and rights. I have a passion for high-quality care and improving the lives of others.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jasmine Court Residential to verify any information. View our terms and conditions. Jasmine Court Residential has an Enhanced Service - more info.