Jasmine Court Residential

Botany Brow, Chorley PR6 0JW
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9.6 54 Reviews
  • Jasmine Court Residential, Chorley
Jasmine Court is a modern, purpose-built home specialising in care for older people.

The home provides 24-hour residential care and specialist dementia care and is located within good transport links to Preston, Bolton and Manchester.

Rooms are fresh and bright, with modern fittings and furnishings. The 65 rooms each have the latest facilities and amenities. Residents are encouraged to personalise their own space to ensure their utmost comfort and sense of home.

Residents and their friends and family have the choice of spending time in a number of different communal areas within the home, from the reminiscence room, to the main lounge.

An additional service available to residents includes an on-site hairdressing salon, and a proactive activity coordinator builds on the interests and hobbies of residents with a weekly plan of events. This includes regular exchanges with local schools and groups.
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Care Provided by Jasmine Court Residential

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: £1150 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1450

Fees are determined on individual resident need based on pre-admission assessment

These prices are only a guideline, please contact Jasmine Court Residential to find out the exact price for your requirements.

Contact Jasmine Court Residential to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Jasmine Court Residential to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Janette Fairclough (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site Parking.

Jasmine Court Residential Reviews (54)

9.6

Jasmine Court Residential has a Review Score of 9.6 (9.625) out of 10, based on 12 reviews in the last 2 years.
Over all time Jasmine Court Residential has 54 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Jasmine Court Residential
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Total of 54, showing 41-54
Review from E N (Daughter of Resident) published on 6 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff at Jasmine Court extremely amenable and lovely with our family resident (Mum) they have really tried hard to meet resident/family needs during the pandemic. They have done everything possible to make special occasions (Special). The house is always clean, tidy and very well kept
to a high standard. Mum loves the food there and always plenty of activities to keep them amused and alert.
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Review from Hilary W (Daughter of Resident) published on 6 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has lived at Jasmine Court for seven and a half years, and the care has always been the best. The home is modern, clean and homely. The staff are all caring and friendly and have done a terrific job keeping everybody safe during the Covid pandemic. She is happy and repeatedly tells the family that
she "couldn't be anywhere better". What better recommendation!
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Review from Stuart N (Son of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is extremely happy in this home. The food is good and the staff are attentive and caring.
The cleaning is of a high standard and her needs eg bathing etc are well looked after. Overall, I am very satisfied that she is in a safe and comfortable place.
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Review from Linda J (Daughter of Resident) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home are brilliant - they give 100% to ensure that those they care for are comfy and happy. Even when health fails, the team react appropriately and treat people with dignity and respect at all times. I cannot praise them enough.
Reply from Emma Bingham, Home Manager at Jasmine Court Residential

Thanks so much for your positive feedback. I will share this with the staff team. Thanks again.

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Review from Yvonne P (Friend of Resident) published on 9 August 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
The carers we met were friendly and caring, the management, on the other hand, was lacking in compassion and understanding and in some cases were rude. My friend was only in there 2 half-days and 3 full days when his dementia took a turn for the worse and he did a few out of character things, which
can be normal in dementia patients, he was treated worse than a criminal and his family was made to feel it was their fault. He is now in another care home who have been very understanding and have worked with him to get him over his problem.
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Review from Martin L (Friend of Resident) published on 1 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting my friend who lives at Chorley Lodge for the past two years and have seen the home go through many changes, however, since the new management team arrived a few months ago, there have been lots of changes for the better. The atmosphere in the home is good, the staff team and management
cannot do enough for you. I find the home welcoming, staff and management very helpful. My friend is very well cared for and is very happy in the home and never complains which says a lot about the home in which she lives.
Reply from Emma Bingham, Home Manager at Jasmine Court Residential

Thank you for taking your time to leave us an excellent review, your feedback is much appreciated. I will most certainly pass your feedback onto the staff team.

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Review from Lynn O (Daughter of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum was a resident for over three years and died there peacefully in her sleep, as she wished being cared for with dedication by the staff. She was in bed for her final few weeks and was kept clean and moved regularly. Staff continually tried to encourage her to drink. Considering the home is a care
home and not a nursing home, the care shown her was exceptional. My brother and I lived several hours away and it was so reassuring to us to know that Mum was being so well cared for. The staff were upset when she died, and as one said 'she was part of our family'. Mum had been very well until the last few months and was always complimentary about the food, something she enjoyed. We would not hesitate in recommending the home and for relative to be reassured about the care their loved ones would get.
Reply from Emma Bingham, Home Manager at Jasmine Court Residential

Many thanks for taking the time to leave a review your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents. It is also very gratifying to hear that you find the care we offer our residents is to an excellent standard.

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Review from M W (Wife of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My husband is here for 2 weeks respite while our bathroom is being gutted. He has been here for 6 days so far. Been very happy with the care he has received. The staff are very caring, friendly and up to date on my husband's care needs and medication. His room is a decent size with his own ensuite wet
room.
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Review from Ruth H (Wife of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Chorley Lodge staff are very helpful and friendly. My husband has been very well looked after treated with dignity and respect they talk to him as a person and give him choices of what he wants ie. What he likes to eat and going on outings. The carers make sure he is well cared for.
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Review from Michael M (Son of Resident) published on 5 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the closing months & days of my mother’s illness (dementia) the staff & support were beyond compare. The dedication of all was phenomenal, & the genuine and heartfelt compassion shown both to my mother and her family was truly exceptional. There are no words I can say here that would truly do justice
to the support we received or the gentle and dignified approach bestowed upon my mother in her final hours of need. When the time came to say our final goodbye it was clearly evident that this wasn’t just another resident, it was a person who was loved and valued. Many of the staff on duty came to say their own goodbyes, and although the final chapter of my mother's life drew to its close it did so with compassion and dignity. I cannot thank the staff enough for the truly remarkable work they do, this was far beyond a professional approach to work, it was a reaching out from human beings who truly cared and wanted to ease the pain. My heartfelt gratitude goes to all of them!
Reply from Christie Dean, Home Manager at Jasmine Court Residential

Many thanks for taking the time to leave a review for Chorley Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you found the care and support your mother received was excellent and that she was treated with great compassion and dignity in her final days. We very much enjoyed getting to know your mother whilst she was with us and we would like to once again offer our sincere condolences to you all.
Kind regards Christie Dean, Home Manager.

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Review from Helen S (Daughter of Resident) published on 5 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff at Chorley Lodge went out of their way to make sure that dad had a good Christmas. They ordered a wheelchair taxi to and from my house and made sure dad was as comfortable as possible. They deserve a great big thank you for the way they care for their residents, all the time not just
@ Christmas. Thank you.
Reply from Christie Dean, Home Manager at Jasmine Court Residential

Many thanks for taking the time to leave a review for Chorley Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that your dad had a good and enjoyable Christmas with us. It is also very gratifying to hear that you find the care we offer our residents is to an excellent standard.
Kind regards Christie Dean, Home Manager.

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Review from Gwen B (Daughter of Resident) published on 22 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my Mum yesterday morning. When I arrived she had just fallen out of bed. Four members of Staff were with her. The Deputy Manager supervised the safe return to bed for Mum and asked a carer to check that Mum was not hurt. Mum's Keyworker left to write an accident report. Mum was fine.
A carer
then brought Mum a drink and asked her what she would like to do. Mum said she would like to get up. What followed is the main reason for me writing this review.The carer then proceeded to give Mum a bed wash. She carried this out with such care, kindness and respect for Mum's dignity. She chatted to Mum and me in such a friendly way. She then helped Mum get dressed and assisted Mum in the safe transfer from the bed to her electric chair. Nothing was too much trouble for her.
Mum's Keyworker then arrived to escort her to lunch. I left Mum smiling and I felt so moved and appreciative of the excellent care and kindness I had just witnessed. No wonder Mum is very happy in Chorley Lodge.
Reply from Christie Dean, Home Manager at Jasmine Court Residential

Many thanks for taking the time to leave a positive review for our home, we are always pleased to receive feedback and I will certainly share it with the team. We strive to provide the best care possible and have each resident’s person-centred care at the heart of what we do. We will certainly continue to work with you to ensure that we can provide the best comfort and care for your mum.
Kind regards,
Christie Dean, Home Manager

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Review from Craig S (Son of Resident) published on 16 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for over 3 years now. I feel confident that her needs are taken care of. Having visited a number of care homes before selecting Chorley Lodge, my brother and I are convinced we made the right choice. The staff are on the whole wonderful and very caring. I visit two
or three times a week and quite often witness acts of love to residents from all levels of carers. Quite often, they are unaware of my presence. The management are very approachable. There is a very friendly atmosphere within the home between staff, carers, residents and visitors. The food is of a high standard and the rooms are always clean. Laundry is outstanding.
Reply from Dave Ashbolt, Home Manager at Jasmine Court Residential

Thank you for taking the time to leave this review, we really do value all the feedback we receive. Our team of staff create a welcoming environment, aiming to encourage interaction between the residents and develop friendships within the home. We are pleased to hear that your mother is comfortable at Chorley Lodge and that your family are pleased with the care we provide.

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Review from J W (Husband of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife had quite severe Alzheimer's Disease. After caring for her at home for five years her condition deteriorated to the stage that 24 hour care was needed. On admission my wife and family were immediately put at ease and were introduced to her main carer and others who were all friendly and helpful.
Until she died in December my wife was very well looked after. Nothing was too much trouble for the staff and they were all skilled and knowledgeable. If carers had any problems they passed their worries up the chain of command so that all the staff up to the senior manager were left informed and able to offer help.
Reply from Dave Ashbolt, Home Manager at Jasmine Court Residential

Thank you for taking the time to leave this review, we really do appreciate the feedback. We are glad that we have been able to support your family and our thoughts are with you all. We are pleased you felt welcomed into Chorley Lodge and that you find the atmosphere of the home to be warm and pleasant. Sincerest condolences from all the team, Dave.

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Current Review Score: 9.6 (9.625)

Overview of Review Score

The Review Score of 9.6 (9.625) out of 10 for Jasmine Court Residential is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.716 for Jasmine Court Residential is calculated as follows: ( (102 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 141 Ratings = 4.716
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.909 Points relating to the number of positive Reviews for Jasmine Court Residential is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 12 Positive Reviews ÷ 13.2 = 0.909
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jeanette

Jeanette Fairclough

Job Title: Home Manager

My name is Jeanette and I have over 25 years of experience within the health care industry and over a decade of managing care homes.


I hold my Diploma level 5 in Leadership and Management amongst an array of extensive training qualifications. I am committed to ensuring that every individual receives the highest level of personalized care, whilst optimizing choice, independence, and rights. I have a passion for high-quality care and improving the lives of others.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jasmine Court Residential to verify any information. View our terms and conditions. Jasmine Court Residential has an Enhanced Service - more info.