Haslingden Hall & Lodge

Lancaster Avenue, Haslingden, Rossendale BB4 4HP

Haslingden Hall & Lodge, Rossendale, Lancashire
Haslingden Hall & Lodge, Rossendale, Lancashire
Haslingden Hall & Lodge, Rossendale, Lancashire

Haslingden Hall & Lodge is a purpose-built care home specialising in care for older people and provides 24-hour residential care, as well as complex dementia care, incorporating an active dementia strategy.

The home has been designed with the comfort, privacy and independent lifestyle choices of residents in mind. Each of the en-suite bedrooms are equipped with the latest facilities and amenities, with internet access, flat screen televisions and modern furniture and d├ęcor.

There are several warm and friendly communal spaces within the home, where social activity is encouraged and activities and events are organised. There is access to a quiet room, enjoyed by residents and their families during visits.

The home benefits from attractive enclosed gardens, a secure environment to enjoy the outdoors, and a choice of two conservatories.

Keeping residents active is a key part of home life and the activity coordinator presents a varied programme of events and one-to-one activities.

Group: Orchard Care Homes

Person in charge: Emma Bingham (Registered Home Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 76 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 76

Rooms with ensuite WC: 76

Facilities & Services: Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Take the A681 towards Todmorden.
At the roundabout, take the 3rd exit onto Manchester Rd/A680/A681.
At the roundabout, take the 3rd exit.
Slight left onto Broadway.
Turn right onto Lancaster Ave.
The home will be on the right.

Visiting:

Visitors welcome anytime.

Parking:

Free on-site parking.

Latest CQC* Report on Haslingden Hall & Lodge: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Haslingden Hall & Lodge has a Review Score of 8.3 (8.322)

The Review Score of 8.3 (maximum of 10) for Haslingden Hall & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Haslingden Hall & Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.625 for Haslingden Hall & Lodge is calculated as follows: ( (31 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.697 Points relating to the number of positive Reviews for Haslingden Hall & Lodge is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 15.2 positive Reviews (76 registered beds ÷ 5). 3 Reviews ÷ 15.2 Target = 0.197

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Haslingden Hall & Lodge?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Haslingden Hall & Lodge

  • Daughter of Resident/Service User
    2
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1

Since Mum moved into the care home she has settled down well with the support from all the staff and manager. The night staff are good too but one, in particular, has tattoos. My mum wanted to have one and kept asking this man carer (evening staff) so he brought in a transfer and put it on her arm. She was thrilled to bits, also the activities coordinator (woman) is very engaging and involves residents round the table, flower arranging, tie dyeing, games or going and sitting and talking to residents. Also bringing the chickens in so residents can stroke and hold them. I am very happy with the care and support for Mum and myself.

How likely would you be to recommend Haslingden Hall & Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Emma Bingham, Care Home Manager at Haslingden Hall & Lodge responded to this review on 20 Dec 2016:

Thank you very much for your review.
I am so pleased you are happy with the care your mother has received in the home.
Great to hear that she enjoyed her tattoo!
We do think it is important to engage the residents in activities and get them involved.
The chickens have been a great success, I am so pleased that she has enjoyed seeing them.
Thank you again for your positive feedback.
Kind regards

The management and staff have been kind, compassionate, professional and helpful to both my mother and visiting family/friends. Nothing was too much trouble. The building is clean and the food excellent. My mum got great pleasure from watching the rabbits and chickens in the garden and loved chatting with the staff.

How likely would you be to recommend Haslingden Hall & Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Emma Bingham, Care home manager at Haslingden Hall & Lodge responded to this review on 18 Nov 2016:

Thank you very much for your review of Haslingden.

It is lovely to hear how well our staff are doing. They do take great pride in their work and try to make sure all the residents and their families feel welcome and at home.

We are glad that your mother enjoyed the animals too. They are a great boon to the home!

Thank you again.

Since the new registered manager arrived at this care home much improvement has been made. My mum has been there for 4 years 2 months and receives excellent care and attention with her personal care, meals, medication and diagnosed physical ailments and Alzheimer's. My dad was with her for 2 years until his death in Feb 2015. Since then mum has had a bit more attention and help to aid her in coming to terms with this traumatic event. I am confident when I visit that mum will be happy, warm, and feel dignified by the care she receives. The activities are improving but it would be better if there were two coordinators. The laundry has improved over time. In general I am happy. Also communication has improved and changes to the care plan are implemented immediately.

How likely would you be to recommend Haslingden Hall & Lodge? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Emma Bingham, Home Manager at Haslingden Hall & Lodge responded to this review on 17 May 2016:

Thank you for taking the time to leave this review, we really do appreciate the feedback we receive. We strive to provide the highest possible level of care to our residents and we are pleased to hear you feel your family is supported by the team. Our dedicated Activity Coordinator works hard to deliver a varied programme of activities; however, we welcome new ideas and suggestions and we will take on board your feedback.

I am very happy with the care home. I am always made very welcome when I visit the home. The care provided is excellent as are the staff. Nothing seems too much trouble for the staff. The home is very clean and cheerful with a lovely atmosphere.

How likely would you be to recommend Haslingden Hall & Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Emma Bingham, Home Manager at Haslingden Hall & Lodge responded to this review on 15 Feb 2016:

Thank you for taking the time to leave this review, we really do appreciate the feedback. We are always happy to have visitors at Haslingden and we are pleased to hear you enjoy spending time at the home.

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