Haslingden Hall

Lancaster Avenue, Haslingden, Rossendale BB4 4HP
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9.7 54 Reviews
  • Haslingden Hall, Rossendale
Haslingden Hall is a purpose-built care home specialising in care for older people and provides 24-hour residential care, as well as complex dementia care, incorporating an active dementia strategy.

The home has been designed with the comfort, privacy and independent lifestyle choices of residents in mind. Each of the en-suite bedrooms are equipped with the latest facilities and amenities, with internet access and modern furniture and décor.

There are several warm and friendly communal spaces within the home, where social activity is encouraged and activities and events are organised. There is access to a quiet room, enjoyed by residents and their families during visits.

The home benefits from attractive enclosed gardens, a secure environment to enjoy the outdoors, and a choice of two conservatories.

Keeping residents active is a key part of home life and the activity coordinator presents a varied programme of events and one-to-one activities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1291 – £1291
  • Self-Funded Residential Dementia Care: £1422 – £1422
  • RESPITE Self-Funded Residential Care: £1291 – £1291
  • RESPITE Self-Funded Residential Dementia Care: £1422 – £1422

Fees are determined on individual resident need based on pre-admission assessment

These prices are only a guideline, please contact Haslingden Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jo-Ann Liptrott (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Haslingden Hall Reviews (54)

9.7

Haslingden Hall has a Review Score of 9.7 (9.740) out of 10, based on 21 reviews in the last 2 years.
Over all time Haslingden Hall has 54 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Haslingden Hall
  • 27
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Total of 54, showing 21-40
Review from W R (Son of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is good to see Mum interacting with other people. She also looked really well.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind review. I will be sure to share your comments with the team.

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Review from T C (Daughter of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been so pleased that my mum is being looked after at Haslingden Hall.
Staff have tried so hard to make her happy and are lovely, caring people. She loves the silkie chickens, the bird feeder set up near her window because they know how much she likes to see them. I'm particularly grateful for
how they help with her chemotherapy care and are sensitive to her individual needs both physically and mentally. It's been a remarkable time as I have quality time with her secure in the knowledge that she's safe and happy which is an absolute blessing. A huge thank you to all the staff for what they do on a daily basis with love and integrity.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you so much for your lovely comments. I will share them with the team. It is really appreciated when someone takes the time to give positive feedback, my team work extremely hard.

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Review from Christine L (Daughter of Resident) published on 16 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been amazing, going above and beyond in order to care for Dad.
The medical help organised by Haslingden Hall has been superb.
A huge thank you to all the staff - you are all wonderful! As a family, we are so glad that Dad came to you all at Haslingden Hall. Thank you.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you so much for your kind review. It was a pleasure to look after your father and support you as a family. The staff will be really thrilled with your comments.

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Review from S A (Sister of Resident) published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention to both visitors and patients are extremely good. Very comfortable and clean. Could not fault them in any way, from just speaking to them to visiting them. My sister is not an easy patient to deal with, but she is happy, settled and has put a little weight back on after losing
a lot. I can only say thank you to them.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. I am really happy that you are pleased with the home and the care provided. I will share your comments with the team.

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Review from David W (Son of Resident) published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was admitted for 28 days of care. I was unsure what I would find. I am able to visit or phone whenever I want to visit nearly every day. I find the staff very caring; they treat the residents like human beings (excellent). The staff answered any questions you ask (very helpful). Lovely and clean,
well looked after. I would recommend this care home to anyone, even for a short period of a long period of time. The staff are brilliant 120%. I recommend all the staff at Haslingden Hall.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you David for your kind review.It was an pleasure to care for your father and support you even for the short time he was here.I will pass your compliments onto the team they will be delighted.

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Review from Lois G (Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found all the staff whatever their role very kind, helpful and considerate and always with a smile.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Hi and thank you for your kind review. Be sure to visit soon, the ladies and staff are missing you.

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Review from Andrew M (Son of Resident) published on 30 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently moved into Haslingden Hall. She had not accepted that she needs residential care and we were expecting her to be resistant. The staff and I planned and rehearsed her arrival down to the last detail to make it as gentle as possible. Their confidence and professionalism really helped
us feel that we were in safe hands. On the day, Mum’s arrival went seamlessly and she never appeared uncomfortable or distressed. She is now settling in, eating well and already starting to socialize with the other residents. We are told that she is smiling and even laughing at times. It's early days of course but we feel so far that we made an excellent decision to move Mum into Haslingden Hall. I realize that it is one of the more expensive homes in the area, but the expertise of the staff is worth paying for.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you so much for your kind review. It is a pleasure to hear that your experience at Haslingden hall is going so well. If you ever have any problems please do not hesitate to contact me directly. I will pass your compliments on to the staff.

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Review from Zena J (Mother of Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasantly surprised on arrival. Welcoming and impressed. Clean and airy building. bedrooms are spacious with own en-suite. Dining room, day room and activity room are all inviting with a garden view. All staff are welcoming and approachable. Homecooked food.
Reply from Rahi Joshi, Marketing Associate at Haslingden Hall

Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and we ensure to provide tailored care for our residents. Your feedback is very much appreciated. I will ensure your comments are shared with the team.

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Review from G W (Nephew of Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my aunt is happy and content.
Reply from Rahi Joshi, Marketing Associate at Haslingden Hall

Thank you for your kind words! Kind regards,

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Review from Dawn S (Daughter-in-law of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been in Haslingden Hall for four months. She has settled in very well. The staff are friendly and caring and it's a safe and secure environment. I would recommend Haslingden Hall to anyone who is looking for a home for their relative.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you so much for your lovely review. I will be sure to share your comments with the team.

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Review from Marie D (Daughter of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very friendly, very clean.
Reply from Rahi Joshi, Marketing Associate at Haslingden Hall

Thank you for sharing your thoughts!
Kind regards,
Rahi.

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Review from Sophia s (Respite Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am really happy with the care and attention my mum has received. First and foremost she has been happy with the staff who seem to have taken to her batty personality. Mum smiles and dances and told me that all the staff have looked after her, especially the staff member who made mum laugh. She told
me he was "funny" thank you to all of you .
Reply from Rahi Joshi, Marketing Associate at Haslingden Hall

Thank you for sharing your thoughts with us. We are happy to know that your mum is comfortable and satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.
Kind regards.

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Review from S W (Mother of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had been in the home for four years and as a family we can't thank the staff at Haslingden Hall enough. The care they give was incredible unfortunately her life came to an end in April 2022 and again the staff was amazing with her and us. I would recommend Haslingden Hall to anyone.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. Your mother was a special person and a wonderful character and was loved and liked by staff and residents alike, she is greatly missed. I will share your review with the staff as I know they will appreciate your kind words.

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Review from Bethany F (Granddaughter of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Haslingden Hall took amazing care of my wonderful, late Grandad for 3 years. He was so special to us and they helped us as a family make sure he was loved, safe and cared for. The staff were great and genuinely showed love and care within their role. Especially in those times where the pandemic hit
hard.
Thank you for all you did for him.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you so much for your lovely review. He was very much loved by all the staff and residents at Haslingden hall and is very sadly missed. I will be sure to share your review with all the staff team. It is greatly appreciated.

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Review from Phil H (Son of Resident) published on 15 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Haslingden Hall for my mother when at the age of 97 she was struggling to manage at home. We were impressed by the home and the en-suite facilities for all rooms. Haslingden Hall came across as one of the best care homes in the area and it has not disappointed. Mum has been a resident for 3.5
years now celebrating her 100th birthday last year. The care and dedication of the staff, even through the difficult Covid epidemic, has been outstanding. Nothing is too much trouble and the care provided as been excellent. We are kept fully informed if my Mum is unwell or has needed medical attention. We are always made welcome and most importantly Mum is happy.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thnak you so much for your lovely review. Your continued support for the home is really appreciated. I will be sure to share your review with the staff.

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Review from J F (Daughter of Resident) published on 31 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I chose Haslingden Hall for my mother following her stroke as it appeared to be one of the best care homes in the area and it did not disappoint. Mum has been there for 4 years now and the care and dedication of the staff, even through the difficult Covid epidemic, has been outstanding. Nothing is too
much trouble and they give care to the residents as if they are their family. The home is modern, clean and tidy and whilst the recent renovations have been held up due to Covid, they are now nearing completion providing a small cafe area where residents can meet friends and family. The food is good, fresh and nutritious and there are plenty of activities to keep residents stimulated. The garden and conservatory areas also provide additional safe and relaxing environments for residents to enjoy.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind review. I will be share to share your review with the staff. If you need anything do not hesitate to contact me.

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Review from Susan C (Daughter of Resident) published on 31 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care my mum receives at Haslingden Hall. Staff keep me up to date with regular phone calls and emails. Mum seems very happy there and has made a special friend. Staff always very caring towards Mum.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind review. I am sure the staff will be very happy to hear your good feedback in what has been an exceptionally challenging two years. If I can assist you with anything please don't hesitate to contact me.

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Review from J J (Sister of Resident) published on 31 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff work hard and really care about residents and go above and beyond to help and make my brother happy.
He has particular needs linked to his disability , which they have got to know well and I generally feel his needs are well met.
The methods of communication used have really improved over
the last 12 months and management keep families better informed.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your very kind review. I will be sure to share your review with the staff. If you need anything please do not hesitate to contact me.

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Review from Janet B (Wife of Resident) published on 26 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Due to circumstances it was necessary for my husband to go into Haslingden Hall even though his Alzheimer's was relatively manageable had I been well. It was an extremely difficult time, emotionally and mentally. There were initially misunderstandings on our part but management actually came to visit
me and overcame any problems. I felt again management and staff have been approachable, supportive and understanding given our difficulties.
Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you so much for your lovely review. I and the staff was more than happy to help and will continue to do so in the future. My door is always open.

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Review from Andrew S (Resident) published on 5 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Satisfactory on the whole but the age group was not the same as mine. Apart from that the care provided was very good and the food was good. I was treated with dignity. The rooms have all got a shower room in too.
Reply from Jo-Ann Liptrott, Registered Home Manager at Haslingden Hall

Thank you Andrew for your lovely feedback. You were an absolute pleasure to care for and will be missed by many.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Haslingden Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.740 for Haslingden Hall is calculated as follows: ( (185 Excellents x 5) + (51 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 242 Ratings = 4.74
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Haslingden Hall is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jo-Ann

Jo-Ann Liptrott

Job Title: Home Manager

My name is Jo-Ann and I have worked in health and social care for 20 years.


I am a dedicated and talented professional, with suitable qualifications, skills, and experience to act as the Registered Manager for a large residential care home. I have far-reaching knowledge of care standards, health and safety, MCA, and safeguarding legislation. I can effectively lead, train, supervise and motivate a team as well as carry out outplacement assessments and risk assessments for individual service users’ needs and ensure these needs are met by the staff team.


I have extensive experience in working with vulnerable adults and people with special needs, including mental and physical disabilities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haslingden Hall to verify any information. View our terms and conditions. Haslingden Hall has an Enhanced Service - more info.