Marsh House

Ulnes Walton Lane, Ulnes Walton, Leyland PR26 8LT
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9.7 81 Reviews
  • Marsh House, Leyland
The charming Marsh House, a converted farmhouse, offers its residents great views, beautifully decorated rooms and spacious facilities to socialise in.

The care provided by the highly-qualified and compassionate staff is personalised to ensure each resident is treated as an individual. Meals provided follow the same ethos and the home's chef regularly speaks to residents to fulfil their needs and preferences.

Marsh House accommodates up to 33 residents. They offer residential care plus support to those who are finding that their memory is becoming more of an issue in their daily lives. Most rooms feature French doors that open onto the grounds and residents have lots of space around the home, including a conservatory, to socialise and relax.

Please view the Dovehaven Facebook page for further insight into life at the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Top ups may be payable in addition dependent on room choice in the home.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sandra Carr (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (5)

Parking

  • Large private visitors car park to the front of the home

Marsh House Reviews (81)

9.7

Marsh House has a Review Score of 9.7 (9.745) out of 10, based on 23 reviews in the last 2 years.
Over all time Marsh House has 81 reviews.

Overall Experience
  • 68
  • 10
  • 2
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Date Published
  • 81
  • 4
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  • 23
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Reviewer Connection to Marsh House
  • 28
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  • 9
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  • 4
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  • 3
  • 2
  • 2
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  • 1
  • 1
  • 1
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Total of 81, showing 61-80
Review from M C (Friend of Resident) published on 4 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This idyllic residential home has been residence to a close family member for the last 3 years. May I address just how grateful I am to have found this home after a long and hard continuous search for the ideal and suitable home at the time. The staff are outstanding in their care and compassion for
all the Residents living in Marsh House. They truly care and treat the residents like their own family. Especially during these very challenging times we have noticed no difference in the care that my friend receives. The Manager is very attentive and always goes the extra mile no matter what the query may involve and finds the best solution. The activities coordinator is always busy entertaining the Residents with various activities to everyone's needs. Not to mention the high standard and flexibility of food options. The home is always clean and presentable. I would highly recommend this home at any opportunity that arises.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for taking the time to write such a wonderful review, myself and the team at Marsh House really appreciate your kind words.

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Review from S B (Daughter of Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been at Marsh House for over 3 years. When she first arrived we were really pleased with how she settled in, the staff were really welcoming to all the family. Mum has been encouraged to join in with the home's activities and we have and we have all enjoyed attending these events with her,
such as weekly bingo and trips to the illuminations and Christmas dinners. We also loved being treated to the afternoon tea in the garden. The staff are patient and understanding and have been brilliant in attending to Mum's needs. During the current COVID crisis, the management put plains in place quickly to keep residents safe.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, we really appreciate your positive feedback.

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Review from Deborah C (Daughter of Resident) published on 29 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We, as a family, are so grateful to all the staff at Marsh House who do a sterling job looking after the residents. The excellent, friendly manager and her staff are always welcoming and helpful with any concerns we may have. My father settled in well and is very content. I applaud their professionalism
(every Thursday) at the moment, due to the current crisis. Their dedication and hard work has ensured everyone is safe and well. I would highly recommend this care home.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.

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Review from G G (Resident) published on 29 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good food. Very good staff. Very good manager. My bedroom looks out onto the countryside, is modern. The cleanliness is outstanding. I have friends while living here. I feel safe and I am as happy as I could be.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.

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Review from W L (Resident) published on 29 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the attention I get.
The chefs provide good meals.
I am very happy with everything.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.

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Review from Marjorie G (Resident) published on 29 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good and homely - outstanding.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.

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Review from J T (Resident) published on 29 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable, well looked after and fed.
Caring and good staff.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.

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Review from Denise S (Daughter of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now been in Marsh House for seven months and I'm delighted with how happy she is there. Throughout the Covid-19 lockdown, she has spoken to me on the phone every day and is always positive and bright. She has more going on in her life than I do in mine! Not only are the staff doing all
they can to keep her safe but also to keep her spirits up. They are all prepared to do what they need to do to ensure the care of the residents is not compromised, either through staff absence or lack of professional visitors, often taking on roles which they do not normally do. Thank you to the manager and team.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, we are doing our best to keep our residents busy and happy during this difficult period. Hopefully, it won't last much longer and we can open our doors and welcome you back to visit.

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Review from Trevor W (Son of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having a parent in a care home during the COVID-19 pandemic is simply a nightmare.
Every day there are news stories about vulnerable and elderly people falling victim to this terrible disease in care homes across the UK and abroad. You feel so helpless that you can’t visit your parent at a time
that you want to be close to them and to protect them.
The manager and staff at Marsh House have been professional and caring throughout this ordeal. They know that responsibility for safeguarding your parent rests with them and they are taking it very seriously from what I can see and from what I hear. The family are indebted to these wonderful people for looking after our mum/grandma.
We speak to Mum each day and staff help her keep her mobile charged and with credit. They facilitate a video call each week and they help Mum to see me at a very safe distance from the garden. They know how important it is for Mum and for us to keep in touch.
Heartfelt thanks from all our family.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, it makes us so happy that you feel this way. We are doing our very best to ensure that all or residents are happy.

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Review from E M (Wife of Resident) published on 14 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and manager are always friendly and helpful. They all work very hard, and I hope they are appreciated and recognized individually by the group, especially during the Covid-19 epidemic.
Suggestions: A raised bed, vegetable plot for residents to tend. An activity person, encouraging residents
with keep-fit activities. Introduce quizzes, bingo sessions and a large print news sheet for residents to read.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your response, we are working tirelessly to keep our residents and staff in high spirits, with activities every day to keep them smiling. Covid-19 will not stop us from giving our residents the best life we can offer.

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Review from A S (Respite Resident) published on 12 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Marsh House is very good. Excellent staff. Excellent maintenance man and a good Manager.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, we really appreciate your review.

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Review from F F (Resident) published on 12 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Marsh House is my home from when it opened, had a chance of moving but did not wish as staff is all excellent. I have a lovely flat. I have made some good friends and a good for life.
Reply from Lynette Watkinson, Home Manager at Marsh House

This makes us so happy, we love having you in our home.

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Review from Linda C (Daughter of Resident) published on 21 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is fabulous. The rooms are great, the restaurant has fabulous choices and the staff are very caring. They have lovely gardens and have excellent facilities, and they have entertainment coordinators to keep the residents happy and healthy.
Reply from Lynette Watkinson, Home Manager at Marsh House

What a glowing review. Thank you for your kind words, we really appreciate your comments.

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Review from Patricia P (Daughter of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of this home for several years and I cannot speak too highly of the care she has received. The staff display kindness and consideration at all times. The past month has been very demanding for all concerned and the dedication shown by the staff is outstanding. Marsh House
was one of the first in the area to ask for total isolation and while this is difficult for both residents and family, it was a necessary precaution to keep everyone safe. They have even managed to give us the opportunity to videocall, which was much appreciated. My heartfelt thanks go to all the staff.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your lovely review, we really appreciate your kind words.

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Review from Valerie B (Sister of Resident) published on 2 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is very comfortable at Marsh House. The home itself is clean, bright and welcoming. The staff are very friendly and efficient. My sister's room is nicely decorated, clean and warm and she says the food is varied and always to a good standard with plenty of choices. Having viewed several other
care homes in the area with my sister, we found Marsh House to be head and shoulders above the others in every respect.
Reply from Lynette Watkinson, Home Manager at Marsh House

We really appreciate your positive feedback. Thank you for your kind words. As a home, we endeavour to create a homely, caring environment for all our residents and those who visit.

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Review from C G (Brother of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I visit my sister I always find the home clean. I find the manager very pleasant and able to attend to all my inquiries. She appears happy to converse with staff and residents and still have time to talk to visitors. The staff I find very friendly and helpful. I have visited quite a few residential
nursing homes from time to tome but I would say that this is the most pleasant and friendly.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your glowing review, we really appreciate your feedback.

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Review from Joan F (Sister of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and the rest of the family are delighted in the care that my sister is receiving at Marsh House. She is extremely happy here and accepts Marsh House now to be her home. The staff are always very welcoming and helpful.
Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you Joan. We really appreciate your kind words and feedback.

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Review from Dave G (Son of Resident) published on 13 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had two falls in the previous four months prior to going into Marsh House. We decided that, for her own safety, a care home was the best option for a period of respite in order to recover from her injuries. It soon became apparent that she was so unsteady on her feet that Marsh House would have
to be permanent to avoid further injury. We looked at several alternatives and were impressed with Marsh House for its cleanliness and staff attitude to the general safety and welfare of the residents. Her room is en-suite with patio doors opening on to a lawn. The dining room is clean, tidy and modern, looking out on to a well-maintained garden and a patio with furniture for sunny summer days. The food is varied and well presented by the resident chefs, with the menu changing daily. We always find the management and staff very approachable and were extremely supportive and understanding when mum was settling in. We would not hesitate to recommend Marsh House to anyone. It is run as “a happy ship”.
Reply from Lynette Watkinson, Home Manager at Marsh House

What a glowing review of our home. Thank you so much for your kind words, All The Team at Marsh House.

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Review from Bethany H (Granddaughter of Resident) published on 18 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home, the staff and manager are so caring, my grandma loves it here, plenty of things going on, day trips, great food with menus. Lovely rooms set in a country location, snacks and drinks available all day. It’s all about the needs of the residents and Marsh House puts the residents needs
first.
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Review from Martin W (Son of Resident) published on 11 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Making the decision that your parent needs to go into care is very difficult and finding one that is suitable is even harder so we are glad to have found Marsh House. It is a bright clean environment in a lovely rural setting with a staff who obviously care about their residents. We always find the
management and staff very approachable and they were extremely supportive in the early days when Mum was settling in. We particularly like the fact that we can visit any time of day without prior notice. Mum is very comfortable in her room, well looked after and well-fed. The food is varied and well presented at mealtimes with plenty of choices. Mum enjoys her food and the social aspect of the dining room. Although Mum prefers not to always join in, there are activities available and trips out are popular too. We would not hesitate to recommend Marsh House to anyone looking for somewhere, either for respite or long term care.
Reply from Anna Quilliam, Regional Manager Dovehaven care homes at Marsh House

Thank you for your lovely review. I am pleased your mum is comfortable with us at Marsh House and will share your kind words with the staff team. Kindest Regards.

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Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Marsh House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.745 for Marsh House is calculated as follows: ( (207 Excellents x 5) + (59 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 271 Ratings = 4.745
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Marsh House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Sandra

Sandra Carr

Job Title: Home Manager Joined: 2025

Sandra is the Home Manager of Marsh House where we offer residential care in a wonderfully rural setting. She leads her team to offer the very best of residential care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marsh House to verify any information. View our terms and conditions. Marsh House has an Enhanced Service - more info.