Marsh House

I am able to visit my family in other parts of the country safe in the knowledge that my mother’s world is happily turning.

I have been a resident for 2 years and have found Marsh House to be excellent. Good chefs provide quality cooked food. A good games organiser sees that residents are kept entertained. Good central heating keeps the building comfortably warm. Well kept, mature gardens to sit out in.

Thank you to all the staff at Marsh House for they are amazing for the care they have given my mother. The manager and her staff are the most amazing caring people, and can’t thank them enough for the care they have given my mum, you get 5 from me and my family, thank you.

Following a protracted bout of illness Mum, aged 95, finally acknowledged that she could no longer continue independently in her own home. Difficult as that decision was we anticipated finding a suitable Care Home to be more challenging. That was until we heard about Marsh House in Ulnes Walton Lane. From the very first telephone enquiry, the staff made us feel comfortable and as soon as we stepped inside the front door to look around there was a welcome sense of being "at home". While the transition itself was not without slight hiccups and the current Coronavirus pandemic restrictions mean that contact with the Home is limited, the staff continue to inspire and fill us with confidence that Mum is in the best hands possible at this time.

The staff are very kind and the food is very good. I love living here.

I enjoy the activities. The food is very good. Thank you to all the staff.

Would like to say a huge thank you to all the staff at Marsh House they really are amazing. Residents are always treated with care, understanding and respect. My mum is very happy there and always says we couldn't have found a better place for her. During covid19 and lockdown they have gone out of their way to ensure Mum was looked after and all the residents, they always have a smile and good word. We have had video calls so Mum could see us and vice versa which obviously made it so much better for us all. Thank you so much to all of you it's an amazing home and you do a wonderful job.

We found Marsh House to be a warm, compassionate place, the care was excellent and the staff went above and beyond to make sure we could see (via face time) our loved ones, and they were always happy to keep us informed as to her welfare when we phoned as due to COVID 19 we were unable to visit, but the staff kept the residents fully entertained by arranging fun-filled days. We will have no hesitation in recommending Marsh House Residential Home it is 5 Star.

The carers at Marsh House always go above and beyond what is expected in order to provide the highest possible level of care to my mother. All aspects of her care are handled in a consistently professional manner, and this has a marked effect on my mother after previous experiences at other establishments.

This idyllic residential home has been residence to a close family member for the last 3 years. May I address just how grateful I am to have found this home after a long and hard continuous search for the ideal and suitable home at the time. The staff are outstanding in their care and compassion for all the Residents living in Marsh House. They truly care and treat the residents like their own family. Especially during these very challenging times we have noticed no difference in the care that my friend receives. The Manager is very attentive and always goes the extra mile no matter what the query may involve and finds the best solution. The activities coordinator is always busy entertaining the Residents with various activities to everyone's needs. Not to mention the high standard and flexibility of food options. The home is always clean and presentable. I would highly recommend this home at any opportunity that arises.

Our mum has been at Marsh House for over 3 years. When she first arrived we were really pleased with how she settled in, the staff were really welcoming to all the family. Mum has been encouraged to join in with the home's activities and we have and we have all enjoyed attending these events with her, such as weekly bingo and trips to the illuminations and Christmas dinners. We also loved being treated to the afternoon tea in the garden. The staff are patient and understanding and have been brilliant in attending to Mum's needs. During the current COVID crisis, the management put plains in place quickly to keep residents safe.

We, as a family, are so grateful to all the staff at Marsh House who do a sterling job looking after the residents. The excellent, friendly manager and her staff are always welcoming and helpful with any concerns we may have. My father settled in well and is very content. I applaud their professionalism (every Thursday) at the moment, due to the current crisis. Their dedication and hard work has ensured everyone is safe and well. I would highly recommend this care home.

Good food. Very good staff. Very good manager. My bedroom looks out onto the countryside, is modern. The cleanliness is outstanding. I have friends while living here. I feel safe and I am as happy as I could be.

I am very happy with everything.

Good and homely - outstanding.

Caring and good staff.

My mother has now been in Marsh House for seven months and I'm delighted with how happy she is there. Throughout the Covid-19 lockdown, she has spoken to me on the phone every day and is always positive and bright. She has more going on in her life than I do in mine! Not only are the staff doing all they can to keep her safe but also to keep her spirits up. They are all prepared to do what they need to do to ensure the care of the residents is not compromised, either through staff absence or lack of professional visitors, often taking on roles which they do not normally do. Thank you to the manager and team.

Heartfelt thanks from all our family.

Suggestions: A raised bed, vegetable plot for residents to tend. An activity person, encouraging residents with keep-fit activities. Introduce quizzes, bingo sessions and a large print news sheet for residents to read.

Marsh House is very good. Excellent staff. Excellent maintenance man and a good Manager.