
To quote Mum this morning 'if I can't live at home I'm in the best place I can be' says it all.Jenny M(Daughter of Resident/Service User)

Care for my mum is excellentFrances D(Daughter of Resident/Service User)

We are confident that the home is doing all they can to enrich the lives of their residents,Joy H(Daughter of Resident/Service User)

To quote Mum this morning 'if I can't live at home I'm in the best place I can be' says it all.Jenny M(Daughter of Resident/Service User)

Care for my mum is excellentFrances D(Daughter of Resident/Service User)

We are confident that the home is doing all they can to enrich the lives of their residents,Joy H(Daughter of Resident/Service User)

The charming Marsh House, a converted farmhouse, offers its residents great views, beautifully decorated rooms and spacious facilities to socialise in.
The care provided by the highly-qualified and compassionate staff is personalised to ensure each resident is treated as an individual. Meals provided follow the same ethos and the home's chef regularly speaks to residents to fulfil their needs and preferences.
Marsh House accommodates up to 33 residents. They offer residential care...
Care Provided by Marsh House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 33 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that fees are starting from prices. The team at Marsh House will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.
The price(s) shown are provided by the care home. Contact Marsh House for full pricing details and T&Cs.
Contact Marsh House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Dovehaven
- Private Owned
Person in charge
- Stefanie Grant(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (5)
Parking
- Large private visitors car park to the front of the home
Marsh House Reviews (83)
Marsh House has a Review Score of 9.6 (9.649) out of 10, based on 10 reviews in the last 2 years.
Over all time Marsh House has 83 reviews.
My mother-in-law loves living at Marsh House. The staff are great with the residents. There is a wide range of activities for the residents, which the staff do with them. There's never a dull moment at Marsh House. Highly recommended.
'There's never a dull moment at Marsh House - that's great news! Many thanks for your review.
It was difficult for us at the beginning.
We really wanted Mum to stay in her own home.
Unfortunately, this wasn't possible with her health issues.
It took us some time to get used to how the care home runs, and made our fair share of complaints.
To which staff and management listened and changed Mum's care if appropriate.
The manager and second in command are extremely approachable.
The rest of the team work really hard looking after the residents.
Marsh House activities have most definitely improved in recent months since a change in the activities coordinator.
A massive thank you to all the staff at Marsh House for looking after Mum.
Many thanks for such an honest review, sharing your experience of moving a parent into care home will be such useful insight for those people also looking for a care for a loved one. Kind regards
My wife has been here nearly a week. We are very satisfied with the care she is receiving. The staff are very helpful and nothing is too much trouble for them. We are extemely happy she is here.
Thank you very much for your review, your comments will be very much appreciated by a team who work so hard to ensure that residents are safe well and happy. Kind regards
My mum loves it at Marsh House and we can all see they are doing a great job looking after all the residents. There are always fun activities and they encourage participation. Friendly, down-to-earth staff too. Thank you.
Thank you for your review and wonderful recognition of the team and all they do. It is appreciated. Kind regards.
Mum arrived in August 2023, following a lengthy stay in a step-down facility. Mum had deteriorated during this time in terms of her capacity, mobility, reduced independence, mood and general wellbeing. I knew as soon as I stepped through the doors of Marsh House that this was 'the one'. The staff at all levels are incredible: passionate, professional, caring, hardworking and skilled, even the maintenance guys know and engage with the residents, it's truly a delight to see the staff team operate together. Mum has bounced back and continues to blossom in all aspects of her health/well-being. I couldn't be more grateful to the staff who have encouraged her independence and movement. The team consistently go the extra mile, even supporting me with the transition, to make this the incredible home it is. We now spend our visits giggling with Mum and her stories of fun activities and staff interactions. All care homes are not the same. 5 stars Marsh House! I hope I can come here one day.
Thank you very much for your wonderful review of Marsh House. We are certain that your account of your own and your mother's experience at the home will do much to inform others of the standards of care available at Marsh House. Kind regards
After being discharged from the hospital into a nursing home for assessment, I felt that wasn't where my wife would continue to improve. I was informed of this home, and after a walk around viewing, I felt that this was more suitable, so transferred here. Within days, my wife's general state of mind improved, and soon after, her health improved to where she began to blossom and enjoy life again; this is down to the attentive staff who all care about their work, ensuring the resident's well-being, care support is the priority,y yet a sense of fun is always present in all they do. In the short time she has been there, this feels right.
Thank you for your review - how touched we are that you have taken the time and trouble to tell your good news story and recognise the care and attention of the team at Marsh House. Kind regards.
Despite her state of advanced dementia, Mum seems genuinely happy at Marsh House. She enjoys a good rapport with all the staff and in turn, the staff, from the manager downwards clearly love and respect her.
Thank you very much for your review and kind comments, they are very much appreciated. Kind regards.
I have been disappointed over recent months with the standard of my husband's dress ie not wearing his own clothes or stained with food, also when I bring in items for a treat for him they are not always given. I would also prefer to see him showered on a regular basis.
The team at Marsh House have now been reminded that clothing protectors may be best worn at mealtimes, rather than the use of a...
Since my Dad moved to Marsh House he has been very well looked after, cared for in so many ways. I feel the staff go above and beyond to help and care for their residents and treat them as their own. I feel the home needs upgrading in areas, decorating etc. The Garden needs sheltered areas from the sun (permanently).
Thank you very much for writing a review about Marsh house, we appreciate your feedback. Kind regards.
First came in November 2022. The home was chosen as close to family. I was made welcome from day one. Carers, seniors, manager and cleaning staff are all so friendly and look after all your needs. Visiting family and friends are welcome any time of the day, also pets/dogs are very welcome. You soon make friends within the home which is lovely and helps the days go by. Gardens are kept well and it's lovely to sit outside now summer is here.
Thank you very much for your review of Marsh house, it is appreciated. Kind regards.
I find all the staff to be patient and amazing with my Mum, living here has given my Mum a new lease of life. For us as a family, it is a home away from home. I now consider all the staff as an extension of our family. The love and the care my Mum gets is priceless. I can't say enough how happy we are because our Mum is treated with love, respect and looked after to the highest standard. I am so pleased that this is my Mum's home, feel blessed as a family.
Thank you very much for your heartfelt review, it is very much appreciated. The team at Marsh House work so hard to ensure that residents are happy, safe and well and it is so good to know that family members are able to give such wonderful feedback. Kind regards.
Compared with previous care homes I have no problems with Marsh House. Indeed I cannot fault any section of the home. The staff in particular are caring beyond belief. The management are always prepared to listen to any reasonable request. The gardens are in tip-top condition within the vagaries of the weather. No one should have any worries about visiting or living in this excellent establishment.
Thank you very much for your ratings and kind comments, they are very much appreciated. Kind regards.
I think the staff are very professional and friendly.
Thank you very much for taking the time to review Marsh House, your ratings and comments are appreciated. Kind regards
Our first experience of Marsh House Care Home was amazing, bright, clean and friendly. On moving Mum in, it just got better. The staff are great, happy to help and always friendly. The care Mume gets is great and I ultimately trust Marsh House and the team to look after Mum with care and dignity.
Thank you for your fantastic review of Marsh House, it will be very much appreciated by the manager and her team. Kind regards.
We are very pleased and relieved that Mum has settled into residential care at Marsh House. Marsh House is a nice, compact and safe care home with friendly and caring staff. Managers are very helpful, caring and responsive and there is great teamwork from all of the staff. Housekeepers are excellent, going the extra mile and are very caring. Agency staff are caring and are enabling staffing levels are maintained, more permanent staff would provide greater continuity for care plan delivery. Real appetite for activities and enthusiasm, but more resources required on activities and therapeutic input. A nice building, but in need of decoration and refurbishment in certain areas. A good loving service, thank you for looking after Mum.
Thank you for your rating and comments, we will be sure to bring your remarks to the attention of the home manager. Kind regards.
It is a safe and caring home.
Thank you very much for your review, it is very much appreciated. Kind regards
My mum went into Marsh House early December 2021. The care she received was second to none. I could not have wished for a nicer or more caring home. All the staff were amazing and I can't praise them enough.
Thank you very much for your wonderful 5* review, your ratings and comments are very much appreciated by the home manager and her team. Kind regards.
We as a family cannot thank the staff enough. Mum's physical and mental health have deteriorated over the last few months, staff have responded to Mum's needs and have dealt with Mum and the family in a professional and caring manner. Staff are always polite, friendly and welcoming and listen and respond to any issues raised. Communication from management is excellent.
Thank you very much for the review, it is appreciated. The staff work so hard to ensure that everyone is safe, well and happy, they will be pleased to know that you rate them so highly. Kind regards
When Mum was first admitted to Marsh House I was unsure of her going in a care home due to the many awful things in a care homes. However, myself and the whole family have been very impressed with all of the staff, who have been fantastic with Mum, very caring towards her. Also, Mum says the food is very good. I would not hesitate to recommend March House. Thanks everyone!
Thank you for your review and your recommendation, it is so good to know that you have all been impressed with the home and the team, they will appreciate it. Kind regards.
My father currently resides here, and the majority of the time, he is happy. However, there have been some issues with staff, and in particular, a lot of agency staff having been brought in, which on some occasions, have been untrained in the job and also quite rude. There have also been some issues in getting certain medical supplies into the home on time as well, which has been frustrating. However, the main permanent staff are all really nice and helpful. The food supplied is also very good, and the home itself is both clean and comfortable.
Thank you for your review of Marsh House. We are experiencing the effects of the national staff shortage and have to use agency care support, the situation being made worse by staff testing positive for COVID having to remain away from the home. It is in these instances, agency carers work with...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Marsh House.
There are no upcoming events for Marsh House.
Accreditations
There are no accreditations posted yet for Marsh House.
Meet the Team (1)

Stefanie Grimes leads our kind and caring team at Marsh House. Our team notices the little things, from staying longer for a chat to making sure a favourite chair is in the sun.
"What makes Marsh House special is our peaceful countryside setting and the genuine family atmosphere we've created. Our residents aren't just cared for - they're truly at home here, surrounded by beautiful gardens and people who know exactly what makes them happy and comfortable."
Stefanie leads a well-trained team that possesses the necessary skills and essential personal qualities to provide the very best of care, ensuring excellent standards in all areas.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marsh House to verify any information. View our terms and conditions. Marsh House has an Enhanced Service -more info.