Marsh House

Ulnes Walton Lane, Ulnes Walton, Leyland PR26 8LT
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9.7 81 Reviews
  • Marsh House, Leyland
The charming Marsh House, a converted farmhouse, offers its residents great views, beautifully decorated rooms and spacious facilities to socialise in.

The care provided by the highly-qualified and compassionate staff is personalised to ensure each resident is treated as an individual. Meals provided follow the same ethos and the home's chef regularly speaks to residents to fulfil their needs and preferences.

Marsh House accommodates up to 33 residents. They offer residential care plus support to those who are finding that their memory is becoming more of an issue in their daily lives. Most rooms feature French doors that open onto the grounds and residents have lots of space around the home, including a conservatory, to socialise and relax.

Please view the Dovehaven Facebook page for further insight into life at the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Top ups may be payable in addition dependent on room choice in the home.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sandra Carr (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (5)

Parking

  • Large private visitors car park to the front of the home

Marsh House Reviews (81)

9.7

Marsh House has a Review Score of 9.7 (9.745) out of 10, based on 23 reviews in the last 2 years.
Over all time Marsh House has 81 reviews.

Overall Experience
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Date Published
  • 81
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Reviewer Connection to Marsh House
  • 28
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Total of 81, showing 1-20
Review from Jayne H (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't really ask for a better service, all the staff are considerate and courteous and have a genuine interest in person centered care for their residents. My 90 year old mother has started to come out of her shell and this is due to the patience and commitment of the staff. It is surprisingly well
managed and staff seem really happy even though they are always busy, they always have time for an update. Knowing that my mother is being looked after so well reflects on my life too and I feel as if the marsh house team are vicariously looking after me too. It's like having extended family. I would recommend MH no hesitation.
Reply from Abi Warley, Digital Marketing Assistant at Marsh House

Thank you for your kind words. Hearing that your mother has started to come out of her shell due to our staff being patient and committed is amazing to hear. Knowing our staff are considerate, courteous and have a genuine interest for their residents makes us so proud. Marsh House being well managed with our staff looking happy and always giving updates even though they are always busy is amazing. Thank you for taking the time to leave this review.

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Review from A D (Son of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased at how well you look after my mother. She is unwell. Despite this she remains cheerful and reasonably happy in her later years. Thank you.
Reply from Abi Warley, Digital Marketing Assistant at Marsh House

Thank you for your kind words. It's amazing to hear that you are very pleased with the care your mother is receiving at Marsh House. It's lovely that even though she is unwell, your mother is remaining cheerful and happy. Thank you for taking the time to leave this review.

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Review from W S (Son of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although early days, we are happy with Marsh House. The setting is very pleasant with a lovely garden and nice rooms. My mother moved to Marsh house aged 98 having being independent but supported living at home. It has been and I guess still is a challenge for her to get used to living in a home. The
staff have been excellent, patient and understanding. Communication has been very good and care has been given to provision of an individual package of care.
As I said, this is early days but up to now we feel mum is in the best place, being local to my brother and with the infrastructure and staff at Marsh house
Reply from Daisy Edmondson, Marketing Executive at Marsh House

Thank you for your kind words. We're so pleased to hear your mother is settling in well and that you're happy with the care and support from the team at Marsh House.

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Review from Mick W (Ex Family Member) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely place. All staff are very friendly and helpful. My ex wife loves the place, and is happy and settled there. Food is good. Care is excellent. Nothing is too much trouble for the staff and management.
Thoroughly recommend it.x
Reply from Abi Warley, Digital Marketing Assistant at Marsh House

Thank you for your lovely feedback. We are thrilled to hear that your ex wife is loving Marsh House and is happy and settled. Our team at Marsh House are always friendly and ensuring the care our residents receive is excellent.

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Review from P S (Son of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family was delighted with the love, care and attention that was given to my mother on her 100th Birthday.
The party that the carers hosted for my mother was truly amazing and it was wonderful to see my mother so happy on her big day. Clearly the carers at Marsh House go above and beyond to make
the residents feel special and cared for.
Reply from Daisy Edmondson, Marketing Executive at Marsh House

Thank you for your lovely feedback. It's wonderful to hear how much the special celebration meant to your mother and family. Our team is dedicated to going the extra to create memorable moments for residents, and we're so pleased it bought joy on her special day.

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Review from Lyndsey D (Daughter-in-law of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff call to let us know how my mum-in-law is or if she isn't well. The staff are amazing, very caring, responsive to residents. Our old girl has never eaten so well, she loves being there. I don't think there is anything the home could do better. I know Mum is safe and cared for, she is clean, her
room is clean and her bathroom.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

What a wonderful 5* review, with some wonderful comments. Thank you very much.

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Review from A S (Daughter of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
They have just held a Gala Day to raise funds for the entertainment they have at the home. All of the staff are great they came in on their day off, and all took part, so good with the residents. Cannot praise them enough.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you very much for your review and ratings, they are appreciated by the manager and her team at the home. Kind regards.

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Review from R T (Friend of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Best care home, with lovely staff and management and very safe environment and good appetite residents, get all their needs and are looked after. Very clean and homely environment, Marsh House is really a home to all residents.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you very much for your review and kind comments, we do appreciate it. Kind regards.

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Review from Joan F (Friend of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Love this place, well run, clean, lots of activities and the residents are so looked after, they look happy and content.
I will come here when my time comes.
Hats off to everyone who helps with the running of Marsh House.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you very much for your kind words and positive feedback about Marsh House, it's very much appreciated. Kind regards.

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Review from Tony T (Son of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is a resident of Marsh House and is very happy with the care he receives. He is fully cognisant but struggles with his mobility. The staff are wonderful and care for him as if he was a member of the family. The carers have some banter with my father as they know he can take a joke - and he
can dish out some teasing as well!
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

What a lovely review for Marsh House, it's great to know that there is fun to be had at the home! Kind regards.

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Review from K W (Niece of Resident) published on 9 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Marsh House is a gem of a place. The care and attention to detail is second to none. We are all treated like a member of a large happy family. Regular daily updates on a social media page keeps us up to date on what our loved ones have been getting up to. 100% care and effort from all members of staff
what a joy.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thanks very much for your wonderful feedback. The team at Marsh House will be pleased to know their care and attention is 'second to none'. Kind regards

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Review from David S (Son of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family member was made welcome from day one, as were all the immediate family and visitors.
Visiting is never a problem, no matter what time of day we arrive.
Residents are encouraged to participate in regular activities. Food and drinks of a good standard, and if needed, outside of normal times.
Nothing is too much trouble.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you for your kind comments and for taking the trouble to review our home. Kind regards.

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Review from Frances D (Daughter of Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care for my mum is excellent. Mum has dementia and can quickly become confused. This is never an issue, and every member of the team shows genuine care and love. She is always happy!
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you for writing a review of the 'excellent' care at Marsh House; your kind comments are very much appreciated. Kind regards.

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Review from N R (Grandson of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan lives at Marsh House and I was very impressed with the staff. I was greeted by the handyman who knew everything about my nan including when she had a nap and when she went for walks. The chef was then helping the handyman move some heavy furniture. This stood out as I could clearly see the strong
and collaborative team at Marsh House. The staff clearly look after the residents at Marsh House and go above and beyond. I was very impressed by the birthday celebrations and cake that the team put together for my nan.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you for your wonderful review of Marsh House and comments about the team, who work so hard to ensure that everyone is happy, safe and well. Kind regards.

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Review from Lucy B (Granddaughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care for my nana. She is happy here as are the other residents whenever we visit. The staff go above and beyond to make sure she is well cared for physically and mentally.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you for your review of Marsh House and your remarks about the team, we will be sure to pass them on. Kind regards.

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Review from M W (Friend of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely place. Friendly staff who can't do enough to help.
Always smiling. Always happy.
And the management isn't too bad either. But on a serious note, they are so helpful and keep me up to date with everything.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thanks for your great review, very much appreciated. Kind regards.

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Review from J E (Son-in-law of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in the care home for 10 months, and I/we have been very happy with her care. She is very well fed and looked after, especially as her mobility is very poor, one of the factors towards her becoming a resident. She needs two staff members to wash and move her around the home,
but this is well managed, although she gets impatient when the staff are busy with other residents. There is also an excellent laundry service.
Her room is a very good size and light, which is really helpful for her poor vision.
She has very limited vision but they include her in as many activities as possible, and if they are musical or singing she really joins in.
The staff have been responsive when we have requested medical intervention, although getting through on the phone is not always easy.
Overall, the staff are dedicated and work very hard. They know their residents well and treat them with respect in a very busy and demanding environment.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you very much for your review and appreciate all of the details you have given. So glad to hear that there are so many great things to report. Apologies, if you have found it tricky to get through on the phone sometimes, we'll be sure to pass your feedback to the team. Your ratings are also very much appreciated. Kind regards.

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Review from Gill R (Daughter of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents became residents of Marsh House in January of 2024. We couldn't have wished for a more homely and caring environment. The staff go above and beyond to ensure the residents are comfortable and well cared for. The activities are varied and stimulating. The staff seemed to have got to
know my parents very quickly and learnt their likes/dislikes. As soon as I walked into the home for a look around and met the staff, I immediately knew it was the place I wanted my parents to be. and we haven't been disappointed.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

What a wonderful review. Thank you very much for your kind comments and high ratings; we do appreciate them. Kind regards.

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Review from K P (Daughter-in-law of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law loves living at Marsh House. The staff are great with the residents. There is a wide range of activities for the residents, which the staff do with them. There's never a dull moment at Marsh House. Highly recommended.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

'There's never a dull moment at Marsh House - that's great news! Many thanks for your review.

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Review from David W (Son-in-law of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum's been at Marsh House for approximately 18 months.
It was difficult for us at the beginning.
We really wanted Mum to stay in her own home.
Unfortunately, this wasn't possible with her health issues.
It took us some time to get used to how the care home runs, and made our fair share of complaints.
To
which staff and management listened and changed Mum's care if appropriate.
The manager and second in command are extremely approachable.
The rest of the team work really hard looking after the residents.
Marsh House activities have most definitely improved in recent months since a change in the activities coordinator.
A massive thank you to all the staff at Marsh House for looking after Mum.
Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Many thanks for such an honest review, sharing your experience of moving a parent into care home will be such useful insight for those people also looking for a care for a loved one. Kind regards

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Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Marsh House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.745 for Marsh House is calculated as follows: ( (207 Excellents x 5) + (59 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 271 Ratings = 4.745
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Marsh House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Sandra

Sandra Carr

Job Title: Home Manager Joined: 2025

Sandra is the Home Manager of Marsh House where we offer residential care in a wonderfully rural setting. She leads her team to offer the very best of residential care.

Frequently Asked Questions about Marsh House

What types of Care is Marsh House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Marsh House have?

There are 23 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Marsh House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marsh House to the centre of Leyland?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marsh House to verify any information. View our terms and conditions. Marsh House has an Enhanced Service - more info.