Barchester Sherwood Lodge Care Home

Sherwood Way, Fulwood, Preston PR2 9GA
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9.4 56 Reviews
  • Barchester Sherwood Lodge Care Home, Preston
Sherwood Lodge makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all services and activities are tailored towards residents' likes and dislikes while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
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Care Provided by Barchester Sherwood Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 49 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Sherwood Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tracy Catterell (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (1)

Barchester Sherwood Lodge Care Home Reviews (56)

9.4

Barchester Sherwood Lodge Care Home has a Review Score of 9.4 (9.416) out of 10, based on 9 reviews in the last 2 years.
Over all time Barchester Sherwood Lodge Care Home has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Sherwood Lodge Care Home
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Total of 56, showing 21-40
Review from Howard G (Son of Resident) published on 11 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very happy at Sherwood Lodge. She has been a resident for just over 2 years and all the staff constantly look after her with empathy, care and kindness.
During Covid, I was allowed to see her regularly which helped greatly with her dementia.
I am very pleased that I selected Sherwood
Lodge for my mother and I would recommend the home to anyone looking for somewhere to look after a loved one.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Christine F (Daughter of Resident) published on 11 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into the care home just before lockdown in 2020. I was so worried she would think we had just abandoned her. The care she got and continues to get has been wonderful, I cannot be more grateful to all the staff for all they do for my mum, in fact, I don't know what I would have done without
their care. When I visited her last week she said "I much prefer this life here than the other" She is and looks well cared for.
Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home and the feedback will be shared with the staff team.

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Review from J H (Niece of Resident) published on 11 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough for the wonderful care they give to my aunt. I am kept well informed about her needs both physical and emotional. I am always informed if she needs any extra medical support. The staff are all very approachable and so caring. I know I could not do what they do and
they smile!!
The home has been amazing in its response to Covid. As a relative, I have been kept abreast of all changing criteria and still visit when allowed.
I cannot recommend the Sherwood Lodge Team enough. They go above and beyond what might be expected and I am so grateful my parents made this choice for my aunt. They are wonderful!
Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home and for the lovely comments, I will share these with the staff team.

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Review from Ruth B (Daughter of Resident) published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Sherwood Lodge for 18-months. She is happy and healthy, and despite lockdowns, etc has remained in good spirits. Her Alzheimers has not seemed to get worse, and she is complimentary about the staff. I find the staff good-humoured, kind and thoughtful. I am very satisfied that this is
the best possible home I could have found for Mum.
Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home, we welcome all feedback. I will share this with the team.

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Review from Barry C (Son of Resident) published on 26 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been at Sherwood Lodge for over 4 years, and despite some major changes made to staffing, and general running of the home in recent years, which was hard for Mum to adapt to at the time, but we now find an extremely well run establishment, headed by the Manager, and all her dedicated team.
This dedication could not be made more apparent with the pressures experienced during the last 12 months with the Covid pandemic. Residents are respected and cared for to a high standard, and good communication is maintained should any issues occur. Barchester have been brilliant in keeping us updated on a regular basis, as to the current constant changing situations. Regular updates are also received from the home Manager. I have total confidence in the staff looking after Mum, and admire the way they go about the challenging tasks they face, in order to make Sherwood Lodge function to a high standard, and make it an attractive option to anyone looking at care for a loved one.
Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review the home and for the lovely feedback of which I will share with the team.

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Review from Susan M (Daughter of Resident) published on 25 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptionally caring and empathetic staff who go over and above to care for residents and to communicate with family. Would have no hesitation in recommending to other families looking for care for their loved ones.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from John S (Son of Resident) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Sherwood Lodge for 15 months. It is a modern facility with nice rooms and views. The staff are caring and friendly. Before going into Sherwood Lodge my mother was in sheltered accommodation. She would not have survived had she not gone into Sherwood Lodge to receive
round-the-clock care. I feel that my mother is now much safer than before.
Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home. We continue to welcome any feedback.

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Review from H C (Daughter-in-law of Resident) published on 9 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Sherwood Lodge Care Home team supported us to admit my father-in-law days before the first lockdown in March 2020. It was a difficult decision to make for us all, but made all the easier by the empathetic and friendly staff. It is really clear that our relative is well looked after and cared for
and the home takes a proactive approach to his medical needs. This really has been a comfort at a time when we have been unable to visit as often as we would have liked. The home is lovely, has a homely atmosphere, very clean and comfortable.
Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review Sherwood Lodge, as always we do welcome any feedback.

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Review from David H (Son of Resident) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for 12 months. Mum is 95 and has dementia. Throughout the pandemic, we have received regular updates on any virus cases and latterly testing regimes and vaccinations. FaceTime and window visits were available and now supplemented by a pod allowing safe indoor visits. Before lockdown
open visiting was allowed. Staff at all levels really care about the residents and are available for updates on loved one's conditions by phone and pre-lockdown in person. There is a wide range of food on offer and regular programmes of activities. There are a variety of communal areas including a dining room and garden Mum’s room is very bright, clean and safe.


Would recommend Sherwood Lodge to you

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Sally W (Daughter of Resident) published on 26 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I arranged to see Mum the day before her 90th birthday (her birthday being a Saturday). We were quickly greeted and escorted to the garden where mum was sat under an elegant gazebo. She had her hair done beautifully and was dressed smartly. In front of her was a cold drink, which unusually
she drank during our visit. Throughout our visit, a member of staff was with us and the other visitor's gazebo which actually helped keep the conversation going.
Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home

We are happy you and your sister enjoyed your visit and that the weather held off for you all. Thank you for taking the time to review our home and we will look forward to seeing you soon.

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Review from Sue W (Daughter of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been living at Sherwood Lodge for just a few weeks now. It is amazing how well she has settled given that she had always been determined to stay in her own home, and that she wasn’t able to have visitors for the first weeks.
The staff are so involved and are attentive to residents. Mum has
been made to feel welcome and really does feel like it is her home - she said straight away there was not one staff member she didn’t think she would get on with, so yes Sherwood Lodge, you do choose your staff carefully!
We are confident she is in good hands and will continue to be happy and safe at Sherwood Lodge. I would recommend it to anyone. Thank you to the manager and all your staff.
Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home and we do as always welcome feedback. We are happy she has settled well.

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Review from Rick P (Son of Resident) published on 15 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Sherwood Lodge for the past five years. I live in the USA and therefore need to be extremely comfortable that my mother is well taken care of as I can only visit her typically once a year. I can honestly say that the team at Sherwood Lodge have exceeded my expectations. They have
been incredibly helpful and have taken excellent care of my mothers' needs. They also facilitate communication between us, printing off emails and pictures I send so that my mother can read them (she's not able to go online). Their response and communication during the recent COVID crisis is excellent. I wholeheartedly and unreservedly recommend Sherwood Lodge.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home and your feedback regarding the team and the communication support given in keeping in touch with your mother. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Liz T (Niece of Resident) published on 11 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was a resident at Sherwood Lodge for a few years. The manageress and staff demonstrated a caring and supportive approach to suit the needs of individual residents. I was always promptly updated if she was unwell and easily able to contact the manager or deputy or other staff for updates as I
live a considerable distance from the home.
The premises are set in well-maintained gardens and the building is really well maintained and clean. The home had a recent refurbishment and now has a lovely area for visitors to spend time with their relatives. It was more like visiting someone in their own home or taking them out to a hotel or cafe. The current manageress has a real commitment to her job and her team work together really well. Their professionalism and patience is excellent. During the recent challenging times, the dedication of all the staff has been outstanding and made a difficult and sad time easier. My aunt was definitely treated as a person, not just a resident.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Phil R (Son of Resident) published on 10 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I live over two hundred miles from Sherwood Lodge. My mother is a resident there. During this particularly difficult time, with no visits permitted except for emergencies, the home has gone out of its way to ensure good, meaningful contact can be maintained throughout. This has been very important for
both my own and my mother's wellbeing. My mother appears very content in this home.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home

Thank you for your review and positive feedback during this challenging period for all. We look forward to welcoming you back into the home as soon as we can. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from D W (Friend of Resident) published on 21 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In our time of need and prior to the care home staff have been outstanding not only with ourselves but on the passing of our dear friend. To not be able to be at the bedside was heartbreaking, but we felt assured that the staff became us, day and night, and we thank you from the bottom of our hearts.
Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you so much for the taking time to review Sherwood Lodge.

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Review from Ruth W (Daughter of Resident) published on 27 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to say how wonderful the Staff are at Sherwood Lodge. My Mother moved in just before Christmas and the whole experience of viewing and then moving in was made so easy. Since then I have been impressed by the caring professionalism and unfailing cheerfulness of all staff to both residents
and family. My mother looks better than she has for years, is eating and drinking well and obviously happy. Thank you to you all.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home

Thank you for your review, we are pleased that your Mother has settled well and that as a family the transition has been positive, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from David Q (Son of Resident) published on 4 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently spent five months at Sherwood Lodge after two stays in hospital last year, after which we decided she could not look after herself at her own home at that time. She has now moved back to her own home very recently.
Sherwood Lodge is warm, well maintained and decorated, has a nice
garden for residents, the food is good and plentiful, and has a nice lounge where visitors can meet residents if they don't wish to sit in a bedroom.
The staff are, without exception, helpful and friendly, from the cleaners, through the junior carers, the seniors, the entertainment chap, to the management team. It feels like there is a good team spirit, and that the residents are at the centre of everyone's focus. The levels of patience we've seen from the staff with some difficult residents is exemplary.
My mum was made to feel welcome from day one, and really had second thoughts about coming out and going home. I can thoroughly recommend Sherwood Lodge.
Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review Sherwood Lodge and such lovely comments. We are so proud we were able to build her strength and confidence up to enable her to go home, and we wish her all the best and hope to see her attend our coffee mornings.

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Review from Frances F (Daughter of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Review honest discussion of my Mum's care. All questions I asked were answered in detail. Gave me a good overview of her care. Any issues I speak directly to carers and this was acknowledged. The carers have a good understanding of my Mum's needs.
Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time completing this review and lovely comments.

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Review from P H (Friend of Resident) published on 28 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Barchester Sherwood Lodge Care Home has seen great changes in the past 12 months, all to the better. Visible management is available. Staff are responsive and caring. Catering very good. Activities involving residents very good. Cleanliness is very good. On occasions needs more parking spaces.
Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review Sherwood Lodge.

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Review from P W (Daughter of Resident) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like a happy family. Caring, loving. My Mum was happy there.
Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review Sherwood Lodge.

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Current Review Score: 9.4 (9.416)

Overview of Review Score

The Review Score of 9.4 (9.416) out of 10 for Barchester Sherwood Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.598 for Barchester Sherwood Lodge Care Home is calculated as follows: ( (73 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 107 Ratings = 4.598
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.818 Points relating to the number of positive Reviews for Barchester Sherwood Lodge Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 9 Positive Reviews ÷ 9.8 = 0.918
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (8)

Tracy

Tracy Lyons

Job Title: General Manager Joined: 2018

Hi, my name is Tracy, and I am the General Manager here at Sherwood Lodge.


I have worked in care since 2000. I started working nights as a Carer, then I had a ten year break to raise my family. I then went back to work in a home that provided EMI care, before moving on to complete my NVQ Level 2 in Health & Social Care to become a Senior Carer. I started at Sherwood Lodge in October 2018 with the role as Head of Care. I was later promoted to Deputy Manager, and then recently I was appointed as the General Manager for Sherwood Lodge, I am enjoying every aspect of my new role.

Karen

Karen Lawrenson

Job Title: Deputy Manager Joined: 2018

My name is Karen, I am a mother to five children and I have worked at Sherwood Lodge since 2018 starting off as a Care Assistant, progressing to the role of Senior Care Assistant and now Deputy Home Manager which I am really enjoying.


I am dedicated to my job and I take pride in the fact that we make a difference in the lives of our residents. I work closely with all my colleagues and management to ensure that Sherwood Lodge is the best it can be in providing quality care to all our residents.

Lee

Lee Riley

Job Title: Head of Maintenance Joined: 2017

I am the Head of Maintenance here at Sherwood Lodge and also at Sherwood Court. One of the best things about working in a care environment is that you are helping residents and families and trying to make their lives a little bit easier. Knowing that you make a difference to people's day provides a real sense of achievement.

Bridget

Bridget Lawrenson

Job Title: Head Of Housekeeping Joined: 2010

I have been working at Sherwood Lodge since 2010, starting off as a care assistant, and I am now the head housekeeper. Previous to my work here, I worked in the community as a support worker and, before that, that I worked in the hotel sector. I enjoy my role here at Sherwood Lodge, and I have a strong and reliable team working beside me. Sherwood Lodge is a happy and relaxed place to be and work.

Dawn

Dawn Close

Job Title: Admin Assistant Joined: 2008

I have worked at Sherwood Lodge since 2008 as the Admin Assistant. I have always worked in administration and office roles since leaving school.


I enjoy my work here at Sherwood Lodge, as everyday offers something different, and I have gained a very close bond with the residents, and enjoy our daily chats.

Claire

Claire Fisher

Job Title: Senior Carer Joined: 2022

My name is Claire and I'm a Senior Carer here at Sherwood Lodge. I started in 2022 as a Carer and was promoted to Senior Carer in May 2023. I am a Falls Champion and Dementia Champion and am very proud of my role and being a part of the team.


I love spending time with our residents and caring for them everyday, especially going out on day trips. I helped organise our Wish Tree, where residents write down their wishes, hang it on the tree and we try and make them all come true, ranging from garden centre trips to days out reliving their favourite memories. Watching and being part of our residents' wishes come true is something I'm very grateful for.

Nnamdi

Nnamdi Ossai

Job Title: Senior Carer Joined: 2022

I started at Sherwood Lodge in November 2022 as a Care Assistant. I previously worked as an Account Manager and decided I needed a change - making the decision to move over to start working in care is the best decision I have made. I was promoted to Senior Carer in April 2023, and am proud to care for our residents to help them enjoy each day.

Pam

Pam Wareing

Job Title: Hostess Joined: 2021

I originally started at Sherwood Lodge as a member of the Housekeeping team in August 2021, before transferring to the role of Hostess.


I really enjoy my role, as I get to spend quality time with the residents and their families each and every day. My role includes serving breakfast and lunch, to offering refreshments throughout the day and making sure everyone always has a cup of tea and a biscuit to hand. I'm the first port of call for making sure everybody always feels at home.

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