Review from Diane D (Daughter of Resident) published on 2 October 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum is in Padgate House and it's everything you would want from an NHS care facility. The care is outstanding, except for a bad start my mum had with an agency member of staff, which I believe has been reported and sorted out now. Everything; food, care, nursing and cleanliness is exceptional. Nine
out of ten staff are absolutely lovely. It's a wonderful facility. They pick up the errors made by the hospital in the area, which is quite disgraceful. Old people go into the hospital in the area, they are left in bed, most of the people I have spoken to say their relative walked in hospital, but once they have been in the hospital, they are left in bed and lose all ability to walk. It's a disgrace, then Padgate House have to try and undo the damage caused by the hospital. Padgate House try to do everything to make your relative's stay as pleasant and productive as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Laurence S (Resident) published on 16 March 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
Excellent - individual rooms - well-equipped.
Staff polite/explain activity fully -
24/7 attendance -(immediate)-
Food excellent -
All staff superb and caring -
Took meals in common areas - Talking to other patients essential -
Supervision of showering excellent/always safety paramount -
All
requests promptly actioned-
I was allowed to exercise continually once staff ensured I was competent.
TV in room and large sets in lounges.
Staff coped with people's mobility problems with safety always ensured -
Lucky to have been there - Staff were the outstanding feature.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
17 Mar 2020
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Report
What types of Care is Padgate House registered for?
Younger Adults is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Padgate House have?
There are 34 Single Rooms and 1 Couple/Companion Room.
How far is Padgate House to the centre of Warrington?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Padgate House to verify any information. View our terms and conditions. Padgate House has an Basic Service - more info.