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The facility is situated in a peaceful residential area, that places the elderly and vulnerable close to shops, amenities and convenient transport links to those comfortable with an independent lifestyle.
Croftwood adheres to modern care standards and is registered with the Care Quality Commission.
Care Provided by Croftwood
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Top Ensuite is £70 PW
The price(s) shown are provided by the care home. Contact Croftwood for full pricing details and T&Cs.
Contact Croftwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Cheryl Frankland (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
Croftwood Reviews (54)
Croftwood has a Review Score of 9.8 (9.800) out of 10, based on 24 reviews in the last 2 years.
Over all time Croftwood has 54 reviews.
I like the fact I can turn up at any time.
Carers are very approachable and are happy to discuss any concerns I may have.
Hi Vanessa,
Thank you for your lovely comment and for all your support, He is adored by all.
kind regardsCheryl
I can honestly say, staff have gone above and beyond to help dad settle.
He is now in his home.
Visiting dad at Croftwood feels like visiting dad in his own home.
Always a relaxed, friendly atmosphere at the home.
Best decision as a family we made.
Nothing is too much trouble for the lovely staff and as a family we know dad is safe.
As a family we feel the staff are now our extended family.
A massive thank you to everyone at Croftwood.
Thank you so much for this lovely review, that is so nice we really appreciate your comments.
I will share with the team, it's nice to be part of your extended family.
kind regardsCheryl Frankland
From the first moment we arrived we have been made very welcome & to know my mum is in the best care really makes this process much easier.
Thank you for your support so far you all do such an amazing job.
Thank you for your lovely review, We are glad Mum has settled in at Croftwood and its nice to see how far she has come. I'm glad you feel We have been supportive and you feel peace of mind and your very welcome.
We are always here to support you both.
kind regards
Cheryl
My mum is well looked after, content & settled. The care workers at Croftwood are kind, helpful & dedicated. I know I can approach them at any time to discuss any problems mum has. The events organiser is amazing, she will go out of her way to help to organise birthday parties for mum & she's great at arranging events & trips. I feel that mum is respected & treated with dignity by the brilliant care staff at Croftwood.
I will share with all the staff at Croftwood.
kindest regards
Cheryl
My mother-in-law is well looked after by staff who are caring and attentive.
Thank you so much for the lovely review, i will share with the team.
kind regards
Cheryl
My nan has lived here for over 6 years and has always been really well cared for. Staff treat her and other residents with love and care and respect. She enjoys her meals here. Her room is always immaculately tidy and clean. She is safe here doors are always locked securely, mats are used to alert staff of movement & falls.
I will share with all the staff, you review is really nice we appreciate it and for your continuing support.
kind regards
Cheryl
My mum has been in Croftwood for over 6 years now and we have been extremely happy with the care she receives. The staff are very attentive and nothing is too much trouble. They are like mums extended family and treat her like their own. The home is very clean and the food is always very good quality and a good variety. They keep us regularly updated on mums health and welfare and get in touch as soon as there is a problem.
Hi Anne,
What a lovely review, Thank you so much. we love her dearly.
kind regardsCheryl
Mum had a big birthday this month, the staff all made her feel very special, myself and the family who came to visit were all made welcome and could see how well looked after mum was.
Thank you for your lovely review, I'm really glad she had a really nice day.
kind regards
Cheryl
Always well treated by staff. No concerns re my sister.
Hi Ruth,
Thank for the review, I'm glad, always nice to see you on visiting the home.
kind regardsCheryl
mum only been here since wednesday but seems to be settling in well. All the staff i have met have been very friendly and helpful from Cheryl the manager and her deputy Sharon and admin Carol to the carers and all other members who i have briefly met but got no name yet and i would imagine those i am yet to meet
Hi Jackie,
Thank you for the lovely review and your welcome, Mum is lovely and settle in well and has made some friends.always here to help when needed.
kind regardsCheryl
Always a pleasure to visit mum at Croftwood. The whole team are amazing and nothing is too much trouble for them. Best decision I made almost two years ago now when I had to make a very sad decision but it was definitely the right place for my mum.
Hi Justin,
Thank you so much for your lovely review, it's a pleasure to care for her. We all love her dearly.kind regards
Cheryl
My mother has been in Croftwood care home for nearly 3 years. I can not fault the care home or the staff, they have lots going on, a good range of food and my mum feels very at home there. Nothing is to much trouble and they do go above and beyond. I would recommend this home to anyone looking for a safe caring setting.
I will share with team, Mum is lovely and we adore her.
kind regardsCheryl
She is clean, well cared for, respected and treated with love and compassion. I think it's also fair to say that everyone resident is treated this way, this is all I have ever witnessed for not just my Grandma but the other people I see on my visits.
I wouldn't hesitate to recommend the team at Croftwood. We visited numerous facilities prior to choosing Croftwood and nothing could beat it. The instant warmth we felt from everyone was unmatched. Keep doing great things as you truly do make a difference.
Thank you so much for this wonderful review, its a pleasure, we adore all the residents and Family's.
thank for choosing Croftwood for Grandma, I will share your lovely review with the Team.
kind regardsCheryl
The thing with Croftwood that stands apart from most is it feels like a home, some care homes are clinical no comfort or character it almost seems like a business.. Croftwood couldn't be further from that, and the reason we chose it for my grandma. She is treated with care and empathy and like part of their own family which is something we appreciate the most. The time and dedication the people working at Croftwood provide is truly admirable never far from a smiley face or a caring hand to help those that need it. After viewing many care homes to find a suitable 1 for my grandma Croftwood came out on top for many reasons and I'm so glad my grandma gets to be cared for in such an empathetic caring and safe environment. Thank you Croftwood
Wow, thank you so much for this lovely review.
We are glad you choose Croftwood for your Grandma, We all adore her.
I will share with the team, many thanks.
kind regards
Cheryl
Nan seems happy there after having initial reservations. The staff are always polite and helpful when I visit.
I know two former employees of Croftwood who speak very highly of the place and their former colleagues.
Thank you kindly for you're lovely review. We are glad Nan is settled and happy.
kind regardsCheryl
All Staff amazing nothing too much trouble caring show compassion , dignity well done always clean and tidy if looking for a care home I would be happy to recommend Croftwood Runcorn thank you all keep up the good work
Thank you kindly for your review and lovely comments, I will share with the team.
kind regards
Cheryl
Although we viewed several hoems Croftwood was our first choice, so as a fmaily we were happy for him to move here. Dad settled in very quickly and we were able to personalise his room to help him feel at home. Dad was recently unwell and attended hospital, the communication from Croftwood to us was exemplary. They encourage Dad to join in activities, his hygiene is well looked after and he is eating well. The staff make us feel welcome too, we don't worry about Dad as he is safe. Dad likes all staff. I would not hesitate to put any family in Croftwood to live.
Thank you so much for your lovely review, I am pleased to hear this and to see Dad settled in so well and enjoying living at Croftwood.
kind regardsCheryl Frankland
I enjoyed my stay at Croftwood. The staff were very caring. The food was fabulous. My room was cleaned every day and the bed was very comfortable. What more could I ask for.
Thank you for your lovely review, We are glad you enjoyed your stay at Croftwood and pleased to hear your comments.
It was a pleasure having you stay with us.
All the best.
kind regards
Cheryl Frankland
Croftwood is a somewhat dated building in need of a refurbishment, that said everything else about it is excellent. Food is good, care is exceptional and the staff are brilliant. Would I recommend this place - Yes.
Hi David,Thank you very much for the lovely review and kind words.kind regardsCheryl Frankland
The staff always make us feel welcome. Nothing seems too much trouble. They take excellent care of our family member. Always plenty of activities to keep our loved ones occupied.
Thank you for your lovely review and comment. I'm pleased to hear we have a lovely staff group and you feel welcome.kind regards
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Croftwood.
There are no upcoming events for Croftwood.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Croftwood.
Accreditations
There are no accreditations posted yet for Croftwood.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Croftwood
What types of Care is Croftwood registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Croftwood have?
There are 47 Single Rooms.
What are the Facilities & Services at Croftwood?
Own Furniture if required, Pet Friendly (or by arrangement), Lift, Gardens, Television point in own room are some of the Facilities & Services.
How far is Croftwood to the centre of Runcorn?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croftwood to verify any information. View our terms and conditions. Croftwood has an Enhanced Service -more info.