Croftwood

All Staff amazing nothing too much trouble caring show compassion , dignity well done always clean and tidy if looking for a care home I would be happy to recommend Croftwood Runcorn thank you all keep up the good work

I enjoyed my stay at Croftwood. The staff were very caring. The food was fabulous. My room was cleaned every day and the bed was very comfortable. What more could I ask for.

Croftwood is a somewhat dated building in need of a refurbishment, that said everything else about it is excellent. Food is good, care is exceptional and the staff are brilliant. Would I recommend this place - Yes.

The staff always make us feel welcome. Nothing seems too much trouble. They take excellent care of our family member. Always plenty of activities to keep our loved ones occupied.

Every time I visit, I am greeted with a smile. The staff are pleasant and helpful. Very caring. My mother enjoys being here and joins in the activities that are provided.

When Dad died, we knew Mum would need a level of care. Social services were a great help, and we eventually determined that 24-hour care was required. Croftwood was chosen as the most appropriate for Mum's needs. She has been here for a year now and has settled nicely. The family visit regularly and we have found the level of care to be excellent. We have a very good relationship with the staff and are contacted whenever Mum has a fall or needs anything.

I have always shied away from placing my wife in a care home for a respite period and faced the issue with great trepidation. On my initial visit to Croftwood these thoughts were completely removed and I was delighted and relieved that my fears had been totally banished everything about the care home its facilities its excellent staff and the feeling of satisfaction and the removal of my fear.

Extremely happy with the care provided at the home. I am kept informed if there are any issues/incidents as soon as possible. Staff are always friendly and approachable if I have any concerns or queries. The only thing that needs looking at is the building looks a bit tired and could do with being decorated.

Thank you, ladies.

We have found that the staff have gone above and beyond for my dad. They have been kind and helpful with us also. They have kept us informed of changes. We have found the home to be warm and welcoming and we are extremely grateful to them all.

My mother first went to Croftwood in January 2023 on a respite basis. When it became obvious that she would need a permanent placement I was more than satisfied that Croftwood would be suitable. The staff are excellent, very caring, professional and friendly. No hesitation in discussing my mother's health and care plan. Despite her advanced dementia, my mother has never expressed any problems with her care to me.

The people that do the entertainment go beyond their way to do things for the residents. I would recommend this home to anyone.

The care given to my mum in the last seven months has been outstanding. All staff are extremely helpful, caring and understanding and I could not praise them enough. It is all the staff that make this such a wonderful care home. I would highly recommend Croftwood.

My Grandmother has been in here for six months so far and has had excellent care. The carers treat the residents like family which is exactly what makes you feel comfortable leaving your loved one with them.

Lovely, warm, friendly care home. Mum is well cared for and our mind is put at ease. Staff are kind and helpful at all times. All the residents seem happy and well looked after. I would recommend Mum's care home.

Staff are very friendly and helpful. Nothing is too much trouble for them when helping others. Always pleasant and work very hard. Lovely girls.

Always pleasant staff, always helpful.

My mum has been here for four years, she is well looked after and I know she is safe, staff are brilliant, I feel the organisers always go the extra mile and are amazing with Mum, all the staff work hard and their manner is exceptional.

Carers work very hard to keep residents happy and comfortable. Always greeted with a smile when I collect mum or visit her. It's like a home from home.

Staff are very helpful and make you feel welcome.