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The facility is situated in a peaceful residential area, that places the elderly and vulnerable close to shops, amenities and convenient transport links to those comfortable with an independent lifestyle.
Croftwood adheres to modern care standards and is registered with the Care Quality Commission.
Care Provided by Croftwood
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Croftwood to confirm what's included and get a personalised quote:
Top Ensuite is £70 PW
The price(s) shown are provided by the care home. Contact Croftwood for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Cheryl Frankland (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
Croftwood Reviews (57)
Croftwood has a Review Score of 9.8 (9.822) out of 10, based on 27 reviews in the last 2 years.
Over all time Croftwood has 57 reviews.
Friendly staff. They take very good care of my father.
Friendly staff. They take very good care of my father.
Thank you, for your lovely comments much appreciated.
kind regardsCheryl Frankland
The staff are always friendly and helpful. Though sometimes messages get lost between teams. Staff have done a great job during Covid and deserve a lot of praise.
The staff are always friendly and helpful. Though sometimes messages get lost between teams. Staff have done a great job during Covid and deserve a lot of praise.
Thank you, Alan, for your lovely comments, the staff have been amazing throughout I will ensure your comments are passed to them and I will speak to them about messages to ensure they aren't lost between them.
kind regardsCheryl Frankland
The staff have always been friendly, caring and supportive even in my times of woe, I have been offered many a shoulder to cry on. Staff here are kind and helpful. My mum is happy here which I see on her face whenever I am here.
The staff have always been friendly, caring and supportive even in my times of woe, I have been offered many a shoulder to cry on. Staff here are kind and helpful. My mum is happy here which I see on her face whenever I am here.
Thank you Carol for your lovely comments, that's what we are here for, your welcome a shoulder anytime.
kind regardsCheryl Frankland
I have been made to feel very welcome.
I have been made to feel very welcome.
Thank you Ian for your lovely compliments, we are all glad to be of assistance to you and your more than welcome.
kind regards
The staff are all very helpful and caring. They all try very hard to make the home a home from home.
The staff are all very helpful and caring. They all try very hard to make the home a home from home.
Hi Susan,
Thank you so much for your compliment, it's very nice of you.
kind regards
Awesome.
Awesome.
Thank you so much, John.
It's much appreciated.
kind regards
Excellent care home.
Excellent care home.
Thank you Lisa for your compliment.
kind regards
I have always been made very welcome at the home. And I can see they look after my mum very well.
I have always been made very welcome at the home. And I can see they look after my mum very well.
Thank you, Carole, for your compliment, we are glad you feel welcomed into our family home here at Croftwood we try our best and will continue to do so.
Kind regards
All staff are caring friendly and do anything they can to ensure all residents are safe, happy and enjoy their later years of life.
All staff are caring friendly and do anything they can to ensure all residents are safe, happy and enjoy their later years of life.
Hi Rebecca,
Thank you so much for your lovely compliment, it's lovely to see you visiting nan again.Thanks for your support over the past year with your mum also, it's much appreciated by us all.
kind regards
Since my mum became a resident of this care home, I have found the staff to be extremely helpful and very friendly, any questions I have had they have always answered, I constantly ask mum about the level of care she is receiving and she always gives a positive feedback and says how excellent the...
Since my mum became a resident of this care home, I have found the staff to be extremely helpful and very friendly, any questions I have had they have always answered, I constantly ask mum about the level of care she is receiving and she always gives a positive feedback and says how excellent the staff are, I would recommend Croftwood to anybody.
Hi Stephen,
Thank you so much for the compliments. We are glad mum is settled in, she's such a lovely lady.She tells us daily how grateful she is full of the joys, lovely seeing her smile every morning and chatting away to her friends she has made. I will pass on your compliments to the staff, thank you again.
Kind regards
Everyone is very caring and go the extra mile to make it as nice for my mum as possible. Big thank you to everyone.
Everyone is very caring and go the extra mile to make it as nice for my mum as possible. Big thank you to everyone.
Thank you Jennifer for the compliments, it's lovely to see you all again during garden visits. Thank you for all the support and help you have both offered during this time.
Kind regards.
The staff are amazing here, they have made my mum feel so welcome and safe. The coordinators are wonderful for keeping us up to date on visits and how Mum is doing. It has been a very difficult time whilst Mum has been in here and the staff have helped to make the situation easier.
The staff are amazing here, they have made my mum feel so welcome and safe. The coordinators are wonderful for keeping us up to date on visits and how Mum is doing. It has been a very difficult time whilst Mum has been in here and the staff have helped to make the situation easier.
Thank you, Joanne, it's a pleasure to look after mum and we are all glad to help during this difficult time. Thank you for the lovely comments with the staff I will ensure they are all informed it's much appreciated.
kind regards
Mum has received excellent care whilst at Croftwood. Staff are exceptionally kind and caring and have worked hard throughout the pandemic to keep residents safe. Mum's appearance is always clean and well-groomed when the family have visited. As a family, we trust the staff and care home.
Mum has received excellent care whilst at Croftwood. Staff are exceptionally kind and caring and have worked hard throughout the pandemic to keep residents safe. Mum's appearance is always clean and well-groomed when the family have visited. As a family, we trust the staff and care home.
Thank you to all your family for the continuing support and for doing a flower bed for us at Croftwood and providing us with flowers for the garden.
It was very much appreciated thanks again.
kind regards
I have found the staff extremely welcoming and helpful to me and to my friend, your resident. I have watched garden improvements being introduced. Everyone has worked very hard and visitors have enjoyed it in the fine weather.
I have found the staff extremely welcoming and helpful to me and to my friend, your resident. I have watched garden improvements being introduced. Everyone has worked very hard and visitors have enjoyed it in the fine weather.
It is starting to look lovely, we are starting to get there, still a bit to do but I'm made up with the progress with all the support and help received.
kind regards
Excellent home for my dad to receive care in. The staff are all excellent, very helpful and welcoming at all times. Been amazing during Covid too.
Excellent home for my dad to receive care in. The staff are all excellent, very helpful and welcoming at all times. Been amazing during Covid too.
Thank you Suzanne for your lovely comment it's very much appreciated.
Kind regards
I'm no expert on care homes, I've only visited one other before Croftwood. The only thing lacking in the Croftwood building is ensuite bathrooms. The staff are great, very caring, and nothing is ever a problem for them. If I ever needed to move into a care home; then I'd be very happy in Croftwood.
I'm no expert on care homes, I've only visited one other before Croftwood. The only thing lacking in the Croftwood building is ensuite bathrooms. The staff are great, very caring, and nothing is ever a problem for them. If I ever needed to move into a care home; then I'd be very happy in Croftwood.
I really appreciate you've taken the timeout to write a view about us all.
Thank you again.
Kind regards.
I was a resident for about 2 to 3 years and I can honestly say that they were the happiest years of my life. The care that I was given was at the highest possible level that they could provide. Whether on days or nights the standard of care was exceptional, nothing was to much trouble. We were all...
I was a resident for about 2 to 3 years and I can honestly say that they were the happiest years of my life. The care that I was given was at the highest possible level that they could provide. Whether on days or nights the standard of care was exceptional, nothing was to much trouble. We were all washed and dressed, then we were all taken to the lounge to watch TV or just there and have a jolly good natter. All this was with a cup of tea or coffee or a soft drink whatever we asked to drink we were given while we waited for are breakfast, lunch, or tea. The 2 lady chefs that work there and the level of food provided was befitting a 5 star mitchellen chef, the food was exceptional and always pipping hot. The home is kept together by an exceptional manager, the manager keeps everything running smoothly, the manager is extremely beautiful and she has a heart of gold, she treats all the residents as if they were members of her own family. I can honestly say that I miss everyone so much.
Croftwood hope's your keeping safe and well in your home.
Such lovely comments.
Take Care,
Regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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