






Croftwood is situated in Runcorn, where it looks after up to 41 elderly residents, with some room to extend its services to dementia sufferers and those with physical mobility issues.
The facility is situated in a peaceful residential area, that places the elderly and vulnerable close to shops, amenities and convenient transport links to those comfortable with an independent lifestyle.
Croftwood adheres to modern care standards and is registered with the Care Quality Commission.
Care Provided by Croftwood
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Top Ensuite is £70 PW
The price(s) shown are provided by the care home. Contact Croftwood for full pricing details and T&Cs.
Contact Croftwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Cheryl Frankland (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
Croftwood Reviews (54)
Croftwood has a Review Score of 9.8 (9.800) out of 10, based on 24 reviews in the last 2 years.
Over all time Croftwood has 54 reviews.
I have been made to feel very welcome.
Thank you Ian for your lovely compliments, we are all glad to be of assistance to you and your more than welcome.
kind regards
The staff are all very helpful and caring. They all try very hard to make the home a home from home.
Hi Susan,
Thank you so much for your compliment, it's very nice of you.
kind regards
Awesome.
Thank you so much, John.
It's much appreciated.
kind regards
Excellent care home.
Thank you Lisa for your compliment.
kind regards
I have always been made very welcome at the home. And I can see they look after my mum very well.
Thank you, Carole, for your compliment, we are glad you feel welcomed into our family home here at Croftwood we try our best and will continue to do so.
Kind regards
All staff are caring friendly and do anything they can to ensure all residents are safe, happy and enjoy their later years of life.
Hi Rebecca,
Thank you so much for your lovely compliment, it's lovely to see you visiting nan again.Thanks for your support over the past year with your mum also, it's much appreciated by us all.
kind regards
Since my mum became a resident of this care home, I have found the staff to be extremely helpful and very friendly, any questions I have had they have always answered, I constantly ask mum about the level of care she is receiving and she always gives a positive feedback and says how excellent the staff are, I would recommend Croftwood to anybody.
Hi Stephen,
Thank you so much for the compliments. We are glad mum is settled in, she's such a lovely lady.She tells us daily how grateful she is full of the joys, lovely seeing her smile every morning and chatting away to her friends she has made. I will pass on your compliments to the staff, thank you again.
Kind regards
Everyone is very caring and go the extra mile to make it as nice for my mum as possible. Big thank you to everyone.
Thank you Jennifer for the compliments, it's lovely to see you all again during garden visits. Thank you for all the support and help you have both offered during this time.
Kind regards.
The staff are amazing here, they have made my mum feel so welcome and safe. The coordinators are wonderful for keeping us up to date on visits and how Mum is doing. It has been a very difficult time whilst Mum has been in here and the staff have helped to make the situation easier.
Thank you, Joanne, it's a pleasure to look after mum and we are all glad to help during this difficult time. Thank you for the lovely comments with the staff I will ensure they are all informed it's much appreciated.
kind regards
Mum has received excellent care whilst at Croftwood. Staff are exceptionally kind and caring and have worked hard throughout the pandemic to keep residents safe. Mum's appearance is always clean and well-groomed when the family have visited. As a family, we trust the staff and care home.
Thank you to all your family for the continuing support and for doing a flower bed for us at Croftwood and providing us with flowers for the garden.
It was very much appreciated thanks again.
kind regards
I have found the staff extremely welcoming and helpful to me and to my friend, your resident. I have watched garden improvements being introduced. Everyone has worked very hard and visitors have enjoyed it in the fine weather.
It is starting to look lovely, we are starting to get there, still a bit to do but I'm made up with the progress with all the support and help received.
kind regards
Excellent home for my dad to receive care in. The staff are all excellent, very helpful and welcoming at all times. Been amazing during Covid too.
Thank you Suzanne for your lovely comment it's very much appreciated.
Kind regards
I'm no expert on care homes, I've only visited one other before Croftwood. The only thing lacking in the Croftwood building is ensuite bathrooms. The staff are great, very caring, and nothing is ever a problem for them. If I ever needed to move into a care home; then I'd be very happy in Croftwood.
I really appreciate you've taken the timeout to write a view about us all.
Thank you again.
Kind regards.
I was a resident for about 2 to 3 years and I can honestly say that they were the happiest years of my life. The care that I was given was at the highest possible level that they could provide. Whether on days or nights the standard of care was exceptional, nothing was to much trouble. We were all washed and dressed, then we were all taken to the lounge to watch TV or just there and have a jolly good natter. All this was with a cup of tea or coffee or a soft drink whatever we asked to drink we were given while we waited for are breakfast, lunch, or tea. The 2 lady chefs that work there and the level of food provided was befitting a 5 star mitchellen chef, the food was exceptional and always pipping hot. The home is kept together by an exceptional manager, the manager keeps everything running smoothly, the manager is extremely beautiful and she has a heart of gold, she treats all the residents as if they were members of her own family. I can honestly say that I miss everyone so much.
Croftwood hope's your keeping safe and well in your home.
Such lovely comments.
Take Care,
Regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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