Simonsfield Care Home

53 Boston Avenue, Runcorn WA7 5XE

Simonsfield Care Home specialises in residential and dementia care. The beautiful home is situated near to shops and the town and is within easy reach of public transport.

Care workers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - care workers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Care workers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long-stay residents and also those wanting a shorter-stay, perhaps for rehabilitation or convalescence or to build confidence after a fall.

Group: Hill Care

Person in charge: Debbie Smith (Manager)

Local Authority / Social Services: Halton Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 63 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Epilepsy • Huntington's Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 63

Rooms with ensuite WC: 63

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Simonsfield Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Simonsfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 39 Reviews over all time. This Average Rating is also the rating value for Simonsfield Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.719 for Simonsfield Care Home is calculated as follows: ( (352 Excellents x 5) + (92 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 462 Ratings = 4.719

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Simonsfield Care Home is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 15 Reviews ÷ 12.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Simonsfield Care Home has a Review Score of 9.7 (9.719) from 39 Reviews


Average Ratings

  • Excellent
    31
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Simonsfield Care Home?

  • Extremely LIKELY
    37
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Simonsfield Care Home

  • Daughter of Resident/Service User
    21
  • Son of Resident/Service User
    5
  • Daughter-in-law of Resident/Service User
    3
  • Son-in-law of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • more

Thank you Simonsfield Care Home Staff for caring for my wife over the 3 week respite care that you provided so well. My wife returned home considerably more mobile than she did on entering the home...wheelchair in and came out walking.
Friendly staff in a homely environment, patients and staff all on friendly first name terms providing a good service. My appreciation.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

Sadly, our relative only spent eight months in this excellent care home before becoming seriously ill and being hospitalised, where she died. However, from our brief experience of Simonsfield in Runcorn, we were so impressed by this exceptional home. The leadership is outstanding and the pride in this care home is 'worn' by every member of staff. Kindness, efficiency and a lovely environment are what we will always remember.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mum has been in the home for over 12months and she is very comfortable and happy in her own little way, due to her illness she is unable to do much for herself. The carers are amazing, they are always checking on her, making sure she is drinking and eating, they help her with feeding is she requires it.
I don't need to worry about my mum because I know that when I'm not able to visit, that she is well looked after. I highly recommend Simonsfield Care home. A****

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother in law had to come into full-time care nearly three years ago. From the first visit we made, we knew we had chosen the right place, it really is her home. Somewhere she is loved and cared for with gentle patience. All her needs have been identified and met with dignified care. It's a happy place, we've been supported so well by the staff through the good and the bad times, that her illness has taken us all as a family.
We would give our heartfelt recommendation.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

Wonderful caring environment, that we feel confident how well mum is looked after. We liked how we, as a family could decorate her room with her furniture, pictures, photos and everything that made it a home from home.
The staff are just brilliant with my mum and as a family, we have no worries with my mum living at Simonsfield.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

Lovely caring staff and employees but they do seem to work a lot of hours.
No worries or concerns for the health, safety and well being of my great aunt. Treated with dignity and respect as a person.
All the staff deserve an award for the dedication they give.

The only downside is the cost of the carehome, which may be the same across the county, I don't know, but I know a lot of elderly and vulnerable could never afford it.

How likely would you be to recommend Simonsfield Care Home? Likely

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Average Rating:   4.7 out of 5

My mother is very settled and comfortable at Simonsfields and speaks highly of the staff. I am very appreciative they accompany her on a long trip to the hospital for continuing treatment. The only comment is the food is a bit repetitive and could be better, though the staff do offer alternatives.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Debbie May Kilduff, Admin at Simonsfield Care Home responded to this review on 20 Nov 2017:

We have recently implemented a four-week menu which, we hope, will now provide a much better choice of meals than the two-week system we previously had in place.

Upon entering Simonsfield, you're made to feel at home. So much so, that mum is at home here.
The management and staff are excellent, nothing is too much bother. If you have a query or concern your mind is immediately put to rest and the food is just 1st class.
The film/cinema room is fantastic and for my mum who adores musicals, it's just the best thing since sliced bread!

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Grandmother came to live at Simonsfield, April 2016, best thing we ever did as she loves it. Home very clean and staff friendly and will do anything for their residents. Always something going on whether singers or activities. Their summer fayre is always amazing for residents and visitors. Xmas is special with entertainers and a pantomime on site.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mum has been here 18 months now and she has made it her home. She likes to both sit with all residents and also the privacy of her own room. It's a welcoming and friendly place. She has put weight on and is well cared for. I'm so glad that we chose this care home. It's taken the worry and stress away.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4 out of 5

Staff so friendly. Very helpful. Care home clean and bright, with a happy atmosphere.

How likely would you be to recommend Simonsfield Care Home? Likely

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Average Rating:   4 out of 5

Mum has dementia and is very well looked after. She has her own room and can be challenging, but the staff I have observed are very patient and kind, not just towards my Mum, but with all the residents.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4 out of 5

My mum is very happy in Simonsfield. Always clean and puts her arms out to staff and laughs when they come into a room. They are friendly and caring when we go to visit her, we couldn't ask for any more. So glad we chose this nursing home.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

I would recommend Simonsfield to everyone as the staff and manager are excellent, always happy to help, nothing too much trouble for them. A gorgeous place and always give my mum, who is a resident there, the care she needs. Couldn't ask for anything better. The care home is always clean, tidy and smelling fresh.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very happy with the care my Dad receives. Carers are very nice and have patience with him. Staff work very hard and long hours and deserve better pay.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

My sister was a resident at HH for six years. She was treated and cared for with love, sensitivity and true kindness. All the staff were professional and compassionate and treated my sister with great dignity at all times. When I visited my sister she was always happy and comfortable. She always looked lovely and it was obvious that she was extremely well looked after and great care was taken with her appearance. The staff are a credit to this care home. Excellent.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Sadly Dad was only at Simonsfield for less than three months before he died but we could not have wished for a more caring, homely experience for both Dad and the family. Dad's dementia had progressed to the point that the family were no longer able to provide him with the level of care that he needed and we were devastated to have to move him out of his home of almost sixty years. We need not have worried, the genuinely loving care that both Dad and the family received meant that he gained an extended family at Simonsfield.
The team of Carers are truly exceptional and their devotion to their vocation allowed us to be with Dad for his last few days as they really do look after the whole family, not just the resident. The home is spotlessly clean and it is obvious, on entering, that they understand and look after the needs of residents with dementia. We would strongly recommend Simonsfield to anyone looking for a home from home for their relative and support for the family.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mum has been a resident at Simonsfield since early December 2016. I have found the staff to be friendly, welcoming and professional. The environment is very clean and welcoming. Like most relatives in this situation, I was very apprehensive when mum was no longer able to live alone and we realised she needed more care than we were able to provide. I have been reassured by the care, kindness and humour that the staff display when interacting with mum and other residents.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

I am extremely happy with the care that dad receives. He is always cared for washed, clean and tidy. He is checked regularly even through the night. I am always kept well informed about dad's progress and health. The staff are always willing to help and take great care with all of the residents.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Very considerate and caring staff. Excellent facilities, rich and diverse. Catering for all residents interest and needs.
Patient care is second to none. Food for residents is appetising and nutritious.
A very safe environment for residents.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

This care home is a lovely environment for my mum, she loves being there and enjoys the attention from the carers. They look after my mum very well. My mum gets a lot of visits in the week so we have got to know a lot of the staff and they know us. We did hampers for them for Christmas to show how much we appreciate what they do. They do work hard, I just feel that they could do with more staff especially when they are dealing with dementia patients. It is a lovely care home, clean, vibrant, modern and lovely little touches inside e.g. hanging baskets, flowers on the dining tables and pictures on walls. We are lucky with this care home as it is local for us too which is a big plus as it is not too far to see mum.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother spent over 4 years in Simonsfield. She was always treated with the utmost kindness, respect and humanity. Every effort was always made to make her feel cared for and happy. Nothing was seen as being too much effort or trouble to help her. There is an atmosphere throughout the home of teamwork putting the care and happiness of the residents at the centre of everything. My mother saw the staff as being part of her family and trusted them completely.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

The home itself is fantastic. The only thing, the carers do not have any consideration for the residents, as they bang the doors. This home is very clean.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

The management and staff have been extremely helpful throughout what has been a very difficult time for our family. Nothing has been too much trouble. My mother in law had been made very welcome and the staff have gone out of their way to make her feel at home. She has good relationships with several members of staff and she is settling in very well. My wife and I would have no hesitation in recommending Simonsfield to anyone.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Simonsfield Care Home is a home from home. No one wants a family member to go into a home. But my mother is in the best place. The staff are wonderful, they encourage their guests to join in with all the activities, which gives them a new lease of life. I would like to thank the manager and her staff for taking good care of my mother

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mum has been at Simonsfield for nearly a year now. I am satisfied that she is getting well looked after, and she is happy. The care home is very clean and the staff are so lovely, they will do anything to help. It's a lovely home and I am just glad that my mum is in the care of this home

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

It broke our hearts to have to put mum into care, she is 90 and has dementia. As soon as we saw Simonsfield I met the staff and saw how kind they were to all the residents our minds were put at ease. She is safe, warm, kept clean and treated with dignity. The staff all try and involve everyone, residents and visitors with events they hold. They work very hard are very happy and we are so glad to have them as part of our extended family now.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother moved into Simonsfield in August 2015. The improvement in her health and general wellbeing has been immense. The care she has received has been second to none and the activities provided are varied and enjoyable. The staff are brilliant and their care and attention is always spot on, without doubt I would recommend Simonsfield highly to anyone.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

The carers work very hard and have a lot of time with the residents. They are always willing to help them on good or bad days.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Having brought my dad up from after his dementia diagnosis he was confused and upset. I couldn't of wished for more caring and loving staff. They have helped dad to settle in quickly, showing the utmost care and respect. The staff are just so dedicated and lovely I can't praise them highly enough. I'm so thankful that I chose Simonsfield for my dad. The staff are always available to talk and reassure, as well as to listen to any worries and concerns. Fantastic home!

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Since my father has come into residence, several improvements have been made, which has improved his stay. We are satisfied with all aspects of care here.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mum has been a resident for 4 years, since having a stroke. The staff are kind and caring and treat my mum with respect.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

The care of the staff has been excellent from day one. Care home facilities are very good and it is conveniently located. My parents seem very comfortable and it is nice to know they are being well looked after.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mum came into Simonsfield last August and since she came in her health has been much more stable. I can't praise the home and staff enough. Nothing is too much trouble and my mum couldn't be better looked after. There is a lovely friendly atmosphere and you feel very at home when visiting. There is plenty of entertainment for the residents, the food looks lovely and everywhere is kept clean and fresh. It has taken the stress out of my life and I couldn't be more appreciative.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

Brilliant, always helpful and I'm always informed on anything regarding my mum's health and needs. They are all angels who work very hard with such dedication. Thank you all for taking care of my mum, as she is so special to me.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

On visiting Simonsfield it was spotless, very friendly staff, nothing was too much trouble. Upstairs and downstairs even the residents seemed very happy and content. So happy for both my parents to stay in this beautiful care home.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

On first appearance I noticed how clean the place seemed. After meeting the staff I felt reassured that my mother and father-in-law were in good hands. They did everything possible to help them settle in. My mother-in-law had a few health issues which were dealt with very effectively, which gave my wife a lot of confidence in the care home.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

After helping my mum choose a care home for my nan and grandad we viewed a few homes amongst them all, this is the care home we picked. Because on entering Simonsfield it was spotless, lovely and clean and all the staff are really approachable and friendly.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

All the staff at Simonsfield have been wonderful caring and given my father in law respect, dignity and patience and kindness which has made his two sons and their families at ease, after the trauma of my father in law having his leg amputated in December 2014. We were told that he needs 24/7 care. As we all worked this was a worry. My husband and myself traveled and visited many care homes. We left them feeling emotional and unsettled. As soon as the Senior showed us the room and surrounding family rooms we were delighted. The Manager assessed our Father in law and he moved in within the week.

The family room is great. You meet other service users and their families all gather around chatting. One evening we shared biscuits sweets cakes and had a good natter. There are tea coffee and biscuits available all the time for families. Lovely homely atmosphere with excellent staff. Thank you so much xxxxx

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

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Rooms

Value for Money

Average Rating:   4.9 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2016

Top 20 Mid-size Care Home Groups 2016

Recipient: Hill Care

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Debbie

Debbie Smith

Job Title: Home Manager

Joined: 2006

Description:

Debbie Smith is the new Home Manager of Simonsfield Care Home and started her new role on 18.5.15. She has been promoted from her original role of Deputy Manager which she has held since 2010 but has been with Hillcare Ltd since May 2006.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Simonsfield Care Home