Simonsfield Care Home

53 Boston Avenue, Runcorn WA7 5XE
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9.9 99 Reviews
  • Simonsfield Care Home, Runcorn
Simonsfield Care Home specialises in residential and dementia care. The beautiful home is situated near to shops and the town and is within easy reach of public transport.

Care workers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - care workers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Care workers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long-stay residents and also those wanting a shorter-stay, perhaps for rehabilitation or convalescence or to build confidence after a fall.

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Care Provided by Simonsfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Debbie Smith (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Simonsfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,398
    • Self-Funded Residential Dementia Care from £1,398
    • RESPITE Self-Funded Residential Care from £1,398
    • RESPITE Self-Funded Residential Dementia Care from £1,398

  • Our local council is HALTON but we also accept admissions from out of area from other councils
  • (these prices are only a guideline, please contact Simonsfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected meal times and would prefer that family and friends would please visit around these times
    breakfast 9.30am to 10.30am
    lunch 1pm to 2pm
    tea time 5pm to 6pm
    visitors are allowed at any other times to suit


  • Parking

  • Simonsfield have own car park on site


Simonsfield Care Home Reviews (99)

Total of 99, showing 1-20
9.9

Simonsfield Care Home has a Review Score of 9.9 (9.856) out of 10, based on 22 reviews in the last 2 years. Over all time Simonsfield Care Home has 99 reviews.

Overall Experience

  • 83
  • 13
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Review from S C (Daughter of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Simonsfield Care Home is a pleasure to visit and see Mum, staff are always happy to help, they are very caring and informative of residents' needs. I have not ever had an unpleasant visit.

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Review from P P (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was welcomed into the home and is very happy there. All the staff are friendly and available if we have any questions or concerns. We feel comfortable when we visit my mum and when we leave her we feel she is happy, safe and well cared for. My mum praises ever one who cares for her.

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Review from John P (Son-in-law of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Simonsfield since September 2024, initially as respite due to her needing 24 hour care. This was extended and is now permenant. She is in better health and her demeanour is really good since she arrived at Simonsfield. She is completely deaf and obviously has difficulty
communicating with other people but the staff are really good and like us use a whiteboard and marker to write down whatever we want to say. The meals are served in a dedicated dining room and she is encouraged to go in there for her meals which she tells us are very good. Any health issues are picked up on and she is in good health and is happy in her comfortable room.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for your feed back we appreciate you taking the time, your mother in law is settled and happy, she has good relationship with all the staff and is a pleasure to care for.


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Review from D B (Great Great-Niece of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My Great Great Auntie (GGA) has moved away from Simonsfield's setting a few months into 2024, and the move couldn't have proved more perfect. From 2020, until she left in 2024 my GGA was inside her room 24/7. She ate all 3 meals inside her room, placed into her chair, and left facing a wall with her
TV to the side of her. When asked if she ever attended the lounge, my family where informed that apparently my GGA had told the staff she didn't like it - my GGA has lost all forms of communication.. but had an overnight miracle to tell the staff her thoughts and feelings. Fast forward to now, in her new setting. She is much brighter, alert, and visibly happy. She still has no solid form of communication, but is saying words more frequently which match up to the conversation going on around her. Each day she is placed into a posture-supporting chair and into a communal space (lounge, dining room, corridor) and has constant interaction. The move couldn't have made a more positive change!

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thankyou for your feedback we appreciate all feedback to learn from it, the person was moved to nursing care as a Residential setting was not meeting the persons needs, as your GGA needs required more professional input, I am very pleased your GGA is thriving in a more appropriate setting for her care needs.


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Review from Karen B (Daughter of Resident) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all staff the manager for the support that they gave my dad in the last 18months going above and beyond and making sure he was comfortable.
Showing compassion dignity and respect a family we will always be grateful for taking care of him.
We will be forever grateful for what
you have done for us as a family.
He was so happy here and also he could be difficult but this was dad.
Keep up the good work and thank you

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for such positive and supportive feedback, your dad is missed by all as he was such a character, you all did him proud. Thank you and hope you all will stay in touch.


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Review from Carol P (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear Mum was looked after in the Springwood Dementia Unit for nearly 4 years. I cannot speak highly enough of Simonsfield, every member of the lovely staff from the manager, catering, housekeeping, admin and carers was polite, friendly, professional, competent and caring, not just to Mum, but to
all of Mum's family and friends. I certainly saw Mum thrive whilst in the care of this wonderful care home, she was loved, supported and treated with respect and dignity and she was happy. Thank you all so much for the care, joy and laughter. Simonsfield is a truly exceptional care home.

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Review from Nicola R (Sister of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has had to move into a care home as she has dementia. She is well looked after by all the staff, she is clean, well fed and happy, what more could we as a family ask for.
Thank you so much.

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Review from A G (Son of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was difficult to find a residential home for Mum close to where we live, but we were very fortunate to get a place at Simonsfield. Mum settled in very well and was well looked after by the staff. I always found the staff to be helpful and caring and there were lots of activities for Mum to take part
in if she wanted to. It was a great help to the family to know she was being well looked after.

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Review from I F (Daughter-in-law of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Eighteen months experience of family member's residency in Simonsfield.
Very helpful friendly staff who show great patience in trying to resolve problems.
A caring homely environment.
Quick responses to queries and any identified problems. Thank you.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for taking the time to add a review, we appreciate it, it's lovely to get good feedback, thank you again. The staff work exceptionally hard and I am so pleased all their hard work is paid off with such good feedback.


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Review from Mark G (Son of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mother’s 18-19 month stay at Simonsfield was truly happy, enjoyable and positive. She was treated as an individual and after a few weeks her home of 60 years in Runcorn was not ‘home’ any more, rather her room at the ‘holiday home’ that was Simonsfield, where she received such top-quality care
and many visits from family and friends which meant so much.
Mum loved the social life at Simonsfield, being involved in baking and bingo, enjoying the singalongs, coffee mornings, Summer Fayres and Christmas parties. Social connectivity was crucial for Mum’s happiness and well-being, her pleasure at sitting in the big lounge room with other residents watching the large TV screen and chatting, laughing and sharing experiences was very apparent.
Mum felt a special bonding with the care staff on the Springwood corridor, who she always said were ‘so kind to me’ and ‘so good to an old woman’- so thank you Simonsfield, you really do set the standard for top-class residential and dementia care.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you so much Mark for your wonderful comments and please know that your mother was an absolute joy to care for and to be allowed to be part of her life for both the staff and other residents who became her friends. She will be missed very much and please don't be a stranger. We would love for you to come back and visit any time and join in our events or just to come and see us. When we lose someone, we always miss the families as much as the resident as everyone has become part of the Simonsfield family. Please don't forget us and you are welcome any time.


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Review from Fred T (Son of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd just like to say how fortunate we are to have Simonsfields to care for our mum. From the minute you enter you can see the love, care and dignity that all the staff give to the residents. What a wonderful place this is with such a variety of activities throughout the month be it bingo, crafts, dominos
or knitting. Also, have singers or choirs coming in to entertain the residents too which my mum loves. The meals service is first class and can be changed to suit the persons needs. Special mention to the cleaning staff who work to keep the home spotless. Everyone together makes my mum's stay and our visits so pleasing. Thank you all.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for taking the time to review our care home, your Mum and yourselves are a pleasure, thank you also for all you do for your mum it is very much appreciated.


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Review from A C (Daughter of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful friendly place. All staff are exceptional, nothing is too much trouble for them. You can tell they all love their job and residents. So kind and friendly, lots of places for family to sit and talk to their relatives. Clean and bright. Such a warm atmosphere. Residents can make their
own choices with meals, making them feel listened to and their views taken into consideration. Family are always made to feel welcome. Thank you for such a kind and compassionate home.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you very much for such lovely feedback, we appreciate it very much.


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Review from Graham R (Son of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and so caring. Always caring about the people in their care, always making you welcome. My dad loves the staff that work here.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for taking the time to review your Dads home, thankyou for the lovely feedback we appreciate it very much.


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Review from Stephen B (Son of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum went into a care home in July in 2023 my mum and our family were devastated. At the time we had no choice of where she went but it did not take long to realise that the home she had been placed in did not meet her needs. After some research, we decided to take a look at Simonsfeild.
I was
taken aback by what I saw. The place was very clean and all the staff and residents we came in to contact with all seemed really happy and relaxed. The bedroom we were shown was large, light, warm and the atmosphere was really pleasant. A few months on and Mum is at Simonsfeild. The staff are a credit to their profession and treat residents with dignity and respect and work with the family for the best outcomes for Mum. My mum enjoys the food which she can have in her room or in the restaurant and has come on so much since her move to Simonsfeild and is looking better than she has for a long time. I can not express my gratitude enough to the manager and staff for the fantastic job they do.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you very much for your lovely review, the staff work exceptionally hard and I am so pleased all their hard work is paid off with such good feedback, your mother is a pleasure to care for.


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Review from M J (Son of Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum unfortunately had to go into residential care, but fortunately, there was a place for her at Simonsfield. The excellent, caring staff cannot be praised enough; they are caring and thoughtful and treat residents with total respect. They keep the family up to date with anything they need to know
and always welcome you with a smile. From the very first meeting with the excellent manager and the equally excellent lady in the office, nothing was too much trouble. Unfortunately, Mum recently passed away, and again, the staff could not have been more helpful. Cannot recommend highly enough.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for such a lovely review; it was a pleasure to care for such a lovely lady, and she will be missed greatly - keep in touch.


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Review from Les L (Son of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially worried about my Mother's suitability for care home residency. I now know I worried needlessly. Simonsfield staff have been fantastic. Great place, great staff, combined with the aspects of safety and security I doubt my mother could have fitted in better. Many Thank.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for taking the time to review your Mums home, we really appreciate your positive feedback.


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Review from Stephen G (Son of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Simonsfield care home is maintained to a very high standard, it is a pleasure to visit the home, staff are friendly and helpful and provide good support for the residents to settle in quickly. It's a team effort and everybody pulls together to make this care home a nice place to be for the residents.
The
staff have a genuine interest in helping and caring for the residents and it shows, everyone pulls together to create a happy environment for all.
Well done to every member of the team at Simonsfield.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for taking the time to review us and thank you for the wonderful feedback, we appreciate it very much.


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Review from Kate B (Daughter of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my sister are very happy with the care and support of all the staff at Simonsfield. They go above and beyond to make sure my mum has everything she needs to make her life comfortable and happy. Also, they support me and my sister and contact us to keep us updated with anything we need. I would
like to thank them from the bottom of my heart for everything they do, it takes a lot of stress and worry off our heads. Also, I would like to thank the manager, housekeeper and receptionist.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for taking the time to review us and thank you for the wonderful feedback, much appreciated.


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Review from Linda P (Daughter of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I have visited Dad, and it varies in the time, sometimes morning, sometimes afternoon, I am always welcomed by staff. Dad always presents clean and that's hard to do as he is completely blind. The atmosphere in the home is lovely, happy and friendly. Staff always appear to be encouraging residents
to join in activities. Dad's room and the general appearance is always very clean and smelling nice. You do have to wait at the door for entering and leaving, totally understood. There is always plenty of staff who are willing and present as very competent. Overall, I am delighted I have the peace of mind my blind father is so well cared for, as are we. Thank you.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for your wonderful review and taking the time to review us, we appreciate it very much.


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Review from Joanne M (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with our mum's care at Simonsfield. Choosing a home is a difficult decision and we're very pleased we chose this one. The staff are amazing, they're always approachable, helpful and it's clear to see they truly care about their residents. Simonsfield is spotlessly clean and a lovely
environment. The rooms are cosy and spacious, with the communal rooms all having a really homely feel. I would highly recommend this home to any family struggling to decide who to trust with the care of their family member. Keep up the outstanding work you're doing Simonsfield!

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for your lovely review we appreciate it very much.


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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Simonsfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Simonsfield Care Home is calculated as follows: ( (232 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 257 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Simonsfield Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Debbie

Debbie Smith

Job Title: Home Manager

Joined: 2006

Debbie Smith is the Home Manager of Simonsfield Care Home and started her role on 18.5.15. She has been promoted from her original role of Deputy Manager which she has held since 2010 but has been with Hillcare Ltd since May 2006.


Frequently Asked Questions about Simonsfield Care Home

What types of Care is Simonsfield Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Simonsfield Care Home provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Simonsfield Care Home have?

There are 63 Single Rooms.

What are the Facilities & Services at Simonsfield Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Simonsfield Care Home to the centre of Runcorn?

0.9 mile(s) as the crow flies, distance by road may be significantly further.