Simonsfield Care Home

53 Boston Avenue, Runcorn WA7 5XE
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9.8 104 Reviews
  • Simonsfield Care Home, Runcorn
Simonsfield Care Home specialises in residential and dementia care. The beautiful home is situated near to shops and the town and is within easy reach of public transport.

Care workers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - care workers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home.

Care workers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long-stay residents and also those wanting a shorter-stay, perhaps for rehabilitation or convalescence or to build confidence after a fall.

Simonsfield Care Home is currently working towards being an accredited veteran-friendly care home.
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Care Provided by Simonsfield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1265 – £1265
  • Self-Funded Residential Dementia Care: £1398 – £1398
  • RESPITE Self-Funded Residential Care: £1265 – £1265
  • RESPITE Self-Funded Residential Dementia Care: £1398 – £1398

Our local council is HALTON but we also accept admissions from out of area from other councils by agreement

These prices are only a guideline, please contact Simonsfield Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Debbie Smith (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Protected meal times and would prefer that family and friends would please visit around these times
    breakfast 9.30am to 10.30am
    lunch 1pm to 2pm
    tea time 5pm to 6pm
    visitors are allowed at any other times to suit

Parking

  • Simonsfield have own car park on site

Simonsfield Care Home Reviews (104)

9.8

Simonsfield Care Home has a Review Score of 9.8 (9.829) out of 10, based on 20 reviews in the last 2 years.
Over all time Simonsfield Care Home has 104 reviews.

Overall Experience
  • 88
  • 13
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Date Published
  • 104
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Reviewer Connection to Simonsfield Care Home
  • 61
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  • 1
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Total of 104, showing 61-80
Review from Jean W (Daughter of Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems happy where she is. She hardly has any health problems.
She always looks nice and is happy having flowers in her room.
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Review from Danielle (Granddaughter of Resident) published on 21 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
You have recently been providing my Nan with care whilst she is at Simonsfield (Runcorn) for some respite care. I just wanted to take the time to thank you for the care that you have given her. During my visit on Saturday, she told me many of times that all the girls are lovely and very nice to her,
as she has been at another setting for respite and made it known how much she disliked it, it was so nice to see her smiling and talking positively. She was also very excited to tell me about playing Tennis and how she was good at it. It was almost like having my Nan back just for that short moment in time, something I will never forget, so again, thank you for that short but heartwarming moment!


So thank you, not only for looking after my Nan but for providing such incredible care for everyone in your setting, it didn’t go unnoticed to see genuine happy faces.


Once again. Thank you.

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Review from Linda B (Daughter of Resident) published on 17 October 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Extremely happy with the care home, staff really good. Some issues with clothes not being cleaned and sometimes difficult getting access to the home in the evenings.
Reply from Debbie Smith, Manager at Simonsfield Care Home
After 5pm there is a slight delay in opening the door, as the administrator has gone home and the staff are doing their duties, they do their utmost to get to the door as soon as they can,…read more
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Review from Margaret R (Sister of Resident) published on 7 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the home really good. The staff are brilliant and caring and do the very best they can but could do with more staff. They work so hard.
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Review from Denise M (Daughter of Resident) published on 29 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely home, my mum is well cared for. Staff and management are lovely people. Plenty of activities, food is good.
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Review from Elaine C (Daughter of Resident) published on 29 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love coming to visit mum.
All staff are friendly and polite.
Can ask questions and they explain everything.
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Review from J M (Granddaughter of Resident) published on 29 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in a few care homes in the past visiting my husband's elderly relatives and to put it bluntly they were awful!
I can not tell you how relieved I am that my beloved Gran is in your care home - it's lovely. It's homely. It always smells nice and is clean and the amazing staff are patient
and can not do enough for you. Thank you.
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Review from Marie W (Granddaughter of Resident) published on 6 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 96-year-old Granddad sadly passed away peacefully on Sat 4th August in this wonderful care home. The staff are truly amazing and looked after my granddad as if they were his family all the time he was there, he could be really stubborn and was very independent which at times made it difficult for
them but none the less the care never altered. I can't thank them enough for the service they provided for him. In the last week of his life the staff were there for whatever he needed and could not do enough for us as a family as we sat by his bedside, they even provided us with as much refreshments as we wanted and nothing was too much trouble. I would like to thank them all from the bottom of my heart for making his time there so much like living at home. Thank you once again to these truly amazing people from all of my Granddad's family
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Review from Ray E (Respite Resident) published on 13 February 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
Thank you Simonsfield Care Home Staff for caring for my wife over the 3 week respite care that you provided so well. My wife returned home considerably more mobile than she did on entering the home...wheelchair in and came out walking.
Friendly staff in a homely environment, patients and staff all
on friendly first name terms providing a good service. My appreciation.
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Review from Marian C (Daughter-in-law of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly, our relative only spent eight months in this excellent care home before becoming seriously ill and being hospitalised, where she died. However, from our brief experience of Simonsfield in Runcorn, we were so impressed by this exceptional home. The leadership is outstanding and the pride in this
care home is 'worn' by every member of staff. Kindness, efficiency and a lovely environment are what we will always remember.
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Review from Dawn C (Friend of Resident) published on 25 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely caring staff and employees but they do seem to work a lot of hours.
No worries or concerns for the health, safety and well being of my great aunt. Treated with dignity and respect as a person.
All the staff deserve an award for the dedication they give.


The only downside is the cost of

the carehome, which may be the same across the county, I don't know, but I know a lot of elderly and vulnerable could never afford it.
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Review from Joanne R (Daughter-in-law of Resident) published on 18 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law had to come into full-time care nearly three years ago. From the first visit we made, we knew we had chosen the right place, it really is her home. Somewhere she is loved and cared for with gentle patience. All her needs have been identified and met with dignified care. It's a happy
place, we've been supported so well by the staff through the good and the bad times, that her illness has taken us all as a family.
We would give our heartfelt recommendation.
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Review from Gary R (Son of Resident) published on 18 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful caring environment, that we feel confident how well mum is looked after. We liked how we, as a family could decorate her room with her furniture, pictures, photos and everything that made it a home from home.
The staff are just brilliant with my mum and as a family, we have no worries with
my mum living at Simonsfield.
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Review from Debra F (Daughter of Resident) published on 20 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Upon entering Simonsfield, you're made to feel at home. So much so, that mum is at home here.
The management and staff are excellent, nothing is too much bother. If you have a query or concern your mind is immediately put to rest and the food is just 1st class.
The film/cinema room is fantastic
and for my mum who adores musicals, it's just the best thing since sliced bread!
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Review from Glynn B (Grandson of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Grandmother came to live at Simonsfield, April 2016, best thing we ever did as she loves it. Home very clean and staff friendly and will do anything for their residents. Always something going on whether singers or activities. Their summer fayre is always amazing for residents and visitors. Xmas is
special with entertainers and a pantomime on site.
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Review from Lynda B (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been here 18 months now and she has made it her home. She likes to both sit with all residents and also the privacy of her own room. It's a welcoming and friendly place. She has put weight on and is well cared for. I'm so glad that we chose this care home. It's taken the worry and stress
away.
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Review from D H (Son of Resident) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has dementia and is very well looked after. She has her own room and can be challenging, but the staff I have observed are very patient and kind, not just towards my Mum, but with all the residents.
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Review from Jean W (Relative of Resident) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff so friendly. Very helpful. Care home clean and bright, with a happy atmosphere.
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Review from Susan R (Daughter of Resident) published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the care my Dad receives. Carers are very nice and have patience with him. Staff work very hard and long hours and deserve better pay.
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Review from Patricia S (Daughter of Resident) published on 7 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend Simonsfield to everyone as the staff and manager are excellent, always happy to help, nothing too much trouble for them. A gorgeous place and always give my mum, who is a resident there, the care she needs. Couldn't ask for anything better. The care home is always clean, tidy and smelling
fresh.
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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Simonsfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.829 for Simonsfield Care Home is calculated as follows: ( (206 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 234 Ratings = 4.829
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Simonsfield Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Debbie

Debbie Smith

Job Title: Home Manager Joined: 2006

Debbie Smith is the Home Manager of Simonsfield Care Home and started her role on 18.5.15. She has been promoted from her original role of Deputy Manager which she has held since 2010 but has been with Hillcare Ltd since May 2006.

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