Simonsfield Care Home

53 Boston Avenue, Runcorn WA7 5XE
Review Us
9.8 108 Reviews
  • Simonsfield Care Home, Runcorn
Simonsfield Care Home specialises in residential and dementia care. The beautiful home is situated near to shops and the town and is within easy reach of public transport.

Care workers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - care workers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home.

Care workers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long-stay residents and also those wanting a shorter-stay, perhaps for rehabilitation or convalescence or to build confidence after a fall.

Simonsfield Care Home is currently working towards being an accredited veteran-friendly care home.
Show Simonsfield Care Home on the Map

Care Provided by Simonsfield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1265 – £1265
  • Self-Funded Residential Dementia Care: £1398 – £1398
  • RESPITE Self-Funded Residential Care: £1265 – £1265
  • RESPITE Self-Funded Residential Dementia Care: £1398 – £1398

Our local council is HALTON but we also accept admissions from out of area from other councils by agreement

These prices are only a guideline, please contact Simonsfield Care Home to find out the exact price for your requirements.

Contact Simonsfield Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Simonsfield Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Debbie Smith (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Protected meal times and would prefer that family and friends would please visit around these times
    breakfast 9.30am to 10.30am
    lunch 1pm to 2pm
    tea time 5pm to 6pm
    visitors are allowed at any other times to suit

Parking

  • Simonsfield have own car park on site

Simonsfield Care Home Reviews (108)

9.8

Simonsfield Care Home has a Review Score of 9.8 (9.824) out of 10, based on 21 reviews in the last 2 years.
Over all time Simonsfield Care Home has 108 reviews.

Overall Experience
  • 92
  • 13
  • 2
  • 0
  • 1
Date Published
  • 108
  • 7
  • 14
  • 21
  • 87
Reviewer Connection to Simonsfield Care Home
  • 61
  • 18
  • 6
  • 5
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 108, showing 21-40
Review from Fred T (Son of Resident) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'd just like to say how fortunate we are to have Simonsfields to care for our mum. From the minute you enter you can see the love, care and dignity that all the staff give to the residents. What a wonderful place this is with such a variety of activities throughout the month be it bingo, crafts, dominos
or knitting. Also, have singers or choirs coming in to entertain the residents too which my mum loves. The meals service is first class and can be changed to suit the persons needs. Special mention to the cleaning staff who work to keep the home spotless. Everyone together makes my mum's stay and our visits so pleasing. Thank you all.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you for taking the time to review our care home, your Mum and yourselves are a pleasure, thank you also for all you do for your mum it is very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A C (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful friendly place. All staff are exceptional, nothing is too much trouble for them. You can tell they all love their job and residents. So kind and friendly, lots of places for family to sit and talk to their relatives. Clean and bright. Such a warm atmosphere. Residents can make their
own choices with meals, making them feel listened to and their views taken into consideration. Family are always made to feel welcome. Thank you for such a kind and compassionate home.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you very much for such lovely feedback, we appreciate it very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham R (Son of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and so caring. Always caring about the people in their care, always making you welcome. My dad loves the staff that work here.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you for taking the time to review your Dads home, thankyou for the lovely feedback we appreciate it very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen B (Son of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mum went into a care home in July in 2023 my mum and our family were devastated. At the time we had no choice of where she went but it did not take long to realise that the home she had been placed in did not meet her needs. After some research, we decided to take a look at Simonsfeild.
I was
taken aback by what I saw. The place was very clean and all the staff and residents we came in to contact with all seemed really happy and relaxed. The bedroom we were shown was large, light, warm and the atmosphere was really pleasant. A few months on and Mum is at Simonsfeild. The staff are a credit to their profession and treat residents with dignity and respect and work with the family for the best outcomes for Mum. My mum enjoys the food which she can have in her room or in the restaurant and has come on so much since her move to Simonsfeild and is looking better than she has for a long time. I can not express my gratitude enough to the manager and staff for the fantastic job they do.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you very much for your lovely review, the staff work exceptionally hard and I am so pleased all their hard work is paid off with such good feedback, your mother is a pleasure to care for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M J (Son of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum unfortunately had to go into residential care, but fortunately, there was a place for her at Simonsfield. The excellent, caring staff cannot be praised enough; they are caring and thoughtful and treat residents with total respect. They keep the family up to date with anything they need to know
and always welcome you with a smile. From the very first meeting with the excellent manager and the equally excellent lady in the office, nothing was too much trouble. Unfortunately, Mum recently passed away, and again, the staff could not have been more helpful. Cannot recommend highly enough.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you for such a lovely review; it was a pleasure to care for such a lovely lady, and she will be missed greatly - keep in touch.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Les L (Son of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Initially worried about my Mother's suitability for care home residency. I now know I worried needlessly. Simonsfield staff have been fantastic. Great place, great staff, combined with the aspects of safety and security I doubt my mother could have fitted in better. Many Thank.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you for taking the time to review your Mums home, we really appreciate your positive feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen G (Son of Resident) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Simonsfield care home is maintained to a very high standard, it is a pleasure to visit the home, staff are friendly and helpful and provide good support for the residents to settle in quickly. It's a team effort and everybody pulls together to make this care home a nice place to be for the residents.
The
staff have a genuine interest in helping and caring for the residents and it shows, everyone pulls together to create a happy environment for all.
Well done to every member of the team at Simonsfield.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you for taking the time to review us and thank you for the wonderful feedback, we appreciate it very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kate B (Daughter of Resident) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Me and my sister are very happy with the care and support of all the staff at Simonsfield. They go above and beyond to make sure my mum has everything she needs to make her life comfortable and happy. Also, they support me and my sister and contact us to keep us updated with anything we need. I would
like to thank them from the bottom of my heart for everything they do, it takes a lot of stress and worry off our heads. Also, I would like to thank the manager, housekeeper and receptionist.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you for taking the time to review us and thank you for the wonderful feedback, much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda P (Daughter of Resident) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I have visited Dad, and it varies in the time, sometimes morning, sometimes afternoon, I am always welcomed by staff. Dad always presents clean and that's hard to do as he is completely blind. The atmosphere in the home is lovely, happy and friendly. Staff always appear to be encouraging residents
to join in activities. Dad's room and the general appearance is always very clean and smelling nice. You do have to wait at the door for entering and leaving, totally understood. There is always plenty of staff who are willing and present as very competent. Overall, I am delighted I have the peace of mind my blind father is so well cared for, as are we. Thank you.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you for your wonderful review and taking the time to review us, we appreciate it very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joanne M (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with our mum's care at Simonsfield. Choosing a home is a difficult decision and we're very pleased we chose this one. The staff are amazing, they're always approachable, helpful and it's clear to see they truly care about their residents. Simonsfield is spotlessly clean and a lovely
environment. The rooms are cosy and spacious, with the communal rooms all having a really homely feel. I would highly recommend this home to any family struggling to decide who to trust with the care of their family member. Keep up the outstanding work you're doing Simonsfield!
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you for your lovely review we appreciate it very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie W (Daughter-in-law of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the past few weeks, the standard of care has been amazing. The staff have shown my care and compassion and have gone above and beyond what was expected.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you very much for such a lovely review; the staff really appreciate feedback for the hard work they do each day. It is a privilege to care for your relative.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L N (Daughter of Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find the staff at Simonsfield friendly, caring and approachable about any issues I may have regarding the health and well-being of my father. All the residents seem to be happy, and they get along with the staff. They have events for different reasons, which include the residents and relatives
- if they wish to join in. These events are always enjoyed by all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne W (Daughter of Resident) published on 17 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
In December 2022, my mum of 90, with a variety of care needs, could no longer live independently in her own home. Following several falls, we reluctantly sought assessment for a respite placement at Simonsfield Care Home. We genuinely cannot thank the manager of Simonsfield and her entire team there
enough! From day one, we have been impressed with the standard of management, cleanliness, friendliness, care and compassion from the entire team. Meals are of a very high standard, catering for individual needs and preferences, activities are varied and organised regularly, and socialising is encouraged. It really is a home-from-home, not clinical at all, special touches throughout the building such as street names, photos on room doors, there's even a hairdresser in there! Very comfortable indeed. I honestly believe, my mum is now in the best place, and we are currently seeking a permanent place. Well done, Simonsfield, be very proud of what you are achieving together.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you so much for your thoughts about our home, and please be assured that we consider it a privilege to be chosen to care for your mother, who is an absolute joy. The whole team thanks you for your sincerely kind review and recommendation, and our appreciation for your comments cannot be expressed enough. It is really lovely and very uplifting to be thought of so much that you have taken the time and trouble to complete a review for Simonsfield.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine F (Granddaughter of Resident) published on 26 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad is enjoying excellent care at Simonsfield. The staff are kind and caring. They have all made him and all of the family very welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Beryl W (Daughter of Resident) published on 24 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are all very assured that Dad is being well cared for.
Staff are all lovely and very accommodating.
We have no worries at all that Simonsifeld is a safe, welcoming and extremely professionally run care home.
A really big thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S T (Son of Resident) published on 13 October 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Been to the care home on six occasions now and have only been able to gain access once to see my mum. On the very first occasion, I came at 1.30, and as this was the lunch time I understood. Each time since I have arrived outside of the lunch hours and have either been turned away or nobody has answered
the door. Can the notice on the front door be changed so that the times that visiting is allowed is clearly displayed and also have staff around to answer the door!
Reply from Debbie Smith, Manager at Simonsfield Care HomeWe are sorry to hear about your experience. We are more than happy to discuss this experience with you, we would appreciate a more personal approach and discuss within the care home, If you have any concerns, please discuss them with the Home Manager. Our aim is to provide the best possible care to those we support and their families it is something we take very seriously.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue M (Daughter of Resident) published on 7 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we would highly recommend Simonsfoeld Care Home to any relative with dementia. Whilst caring for our mum, the staff go beyond expectations from the manager downwards and truly are hardworking sincere caring nurses with a "home from home" thesaurus from start to finish. We cannot recommend
Simonsfield highly enough as a safe and caring place for a loved one to stay as their understanding of dementia is exceptional with our mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R M (Son-in-law of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident of Simonsfield for over two years. She was quite poorly when she arrived there, but with the care and kindness of the staff, she has improved greatly. She is well looked after and happier than she was before going there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gail M (Daughter of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a nice care home where the staff are always very attentive to Mum's needs. The home is always clean and tidy and has facilities like fans to keep the environment satisfactory. The staff are always helpful and friendly and have genuine kindness and compassion for all residents. Everyone from
the manager through to the handyperson has the interests of the residents as their number one priority. I have no hesitation in recommending Simonsfields to anyone looking for a place for their relative/loved one to stay.
Reply from Debbie Smith, Manager at Simonsfield Care HomeThank you for the lovely feedback; we do appreciate it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Daughter of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very clean, lovely, caring staff. Very secure and safe.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Simonsfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.824 for Simonsfield Care Home is calculated as follows: ( (213 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 244 Ratings = 4.824
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Simonsfield Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (1)

Debbie

Debbie Smith

Job Title: Home Manager Joined: 2006

Debbie Smith is the Home Manager of Simonsfield Care Home and started her role on 18.5.15. She has been promoted from her original role of Deputy Manager which she has held since 2010 but has been with Hillcare Ltd since May 2006.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Simonsfield Care Home to verify any information. View our terms and conditions. Simonsfield Care Home has an Enhanced Service - more info.