These prices are only a guideline, please contact Pennystone Court to find out the exact price for your requirements.
Pennystone Court has a Review Score of 10 (9.990) out of 10, based on 16 reviews in the last 2 years. Over all time Pennystone Court has 65 reviews.
Review from Alison S (Daughter of Resident) published on 17 July 2025
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
thank you so much for your feedback i will pass this on to the team.
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Review from Jonathan B (Son of Resident) published on 1 July 2025
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
thank you so much for your heartfelt review, our pleasure was to care for mum. i will share your review with the team thank you again.
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Review from P F (Sister of Resident) published on 21 May 2025
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
thank you so very much for your review, i will share you lovely review with our team. thank you again.
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Review from Rob R (Son of Resident) published on 30 April 2025
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Review from L S (Daughter of Resident) published on 7 March 2025
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thannk you so much for your kind review of our home, i will pass your feedback onto the team
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Review from Christine R (Daughter of Resident) published on 23 October 2024
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you for your review. I will pass on your feedback to the team.
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Review from Michael F (Husband of Resident) published on 15 October 2024
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you for your excellent review, I will pass on the feedback to the team.
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Review from L H (Daughter of Resident) published on 15 October 2024
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you so much for your excellent review, I will share this with the team.
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Review from J C (Daughter-in-law of Resident) published on 3 October 2024
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you for your feedback, we will pass this on to the team.
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Review from S L (Daughter of Resident) published on 3 October 2024
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you so much for your feedback, we will pass this onto the team.
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Review from Kevin M (Son of Resident) published on 11 June 2024
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you so much for your review, I will pass on the feedback to the team.
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Review from Raymond L (Resident) published on 7 June 2024
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you so much for your excellent review, I will pass this feedback on to the team.
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Review from R H (Husband of Resident) published on 6 June 2024
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you for your review, I will pass this onto the team.
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Review from J M (Son of Resident) published on 22 May 2024
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Many thanks for your review I will share it with the team.
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Review from Jane H (Niece of Resident) published on 29 February 2024
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you so much for your lovely review of our home; I will pass this outstanding feedback on to the team.
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Review from David C (Son of Resident) published on 5 September 2023
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Reply from Marcina Sowe, Home Manager at Pennystone Court
Thank you so much for taking the time to give us this excellent review, I will share this feedback with the team.
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Review from Hilary L (Daughter of Resident) published on 24 May 2023
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you for your excellent review. I will pass on your feedback to our teams.
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Review from M S (Son of Resident) published on 24 May 2023
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you so much for your excellent review, I will pass this onto our team.
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Review from Andrew B (Son of Resident) published on 3 May 2023
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you so much for taking the time to give us this excellent review, I will share this feedback with the team.
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Review from E T (Resident) published on 22 February 2023
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Reply from Elizabeth Robins, Home Manager at Pennystone Court
Thank you so much for your kind review. We really appreciate the time taken to share your experience.
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The Review Score of 10 (9.990) out of 10 for Pennystone Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.990 for Pennystone Court is calculated as follows: ( (190 Excellents x 5) + (2 Goods x 4) ) ÷ 192 Ratings = 4.99
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Pennystone Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Sep 2017
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Job Title: Home Manager
Joined: 2025
Lisa Robins is the Home Manager at MHA Pennystone Court and has been part of the MHA family for eight years. With over 25 years of experience in the care sector, Lisa brings a wealth of leadership knowledge to her role, underpinned by qualifications including a Level 5 ILM, RMA, NVQ Level 3, and a Diploma in Nursing Studies.
Before joining MHA, Lisa held senior roles as an Operations Manager for a group of care homes and as an Operations Lead in domiciliary home care. Her lifelong commitment to the sector has been shaped by a passion for excellence in dementia care.
Lisa is especially proud of Pennystone Court’s achievements in this area—the home was named Best Dementia Care Home in the UK (2022), and Lisa herself received the Best Registered Manager (UK) award in 2024. Under her leadership, the home continues to thrive as a vibrant, person-centred community.
She is also incredibly proud of the home’s fundraising efforts, which have raised over £18,000 to create specialist facilities, including an IT room, on-site caravan, sensory room, wellbeing space, and even a shop. Lisa leads with energy, compassion, and a belief that every resident should feel empowered, supported, and at home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pennystone Court to verify any information. View our terms and conditions. Pennystone Court has an Enhanced Service - more info.