Pennystone Court

28 Handsworth Road, Blackpool FY1 2RQ

Pennystone Court is a purpose-built Blackpool care home, boasting comfortably furnished interiors and bedrooms, as well as its own sensory garden.

Person-centred care packages are carried out by skilled professionals, with en-suite bedrooms and landscaped gardens adding to the qualities of effective care.

Residents are supported in practising vital life skills, while also having access to GPs and visiting therapists.

Group: MHA (Methodist Homes)

Local Authority / Social Services: Blackpool Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Single Rooms: 36

Rooms with ensuite WC: 36

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Pennystone Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.9 (maximum of 10) for Pennystone Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Pennystone Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.894 for Pennystone Court is calculated as follows: ( (118 Excellents x 5) + (14 Goods x 4) ) ÷ 132 Ratings = 4.894

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Pennystone Court is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 10 Reviews ÷ 7.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Pennystone Court has a Review Score of 9.9 (9.894) from 11 Reviews


Average Ratings

  • Excellent
    11
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Pennystone Court?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Pennystone Court

  • Son of Resident/Service User
    6
  • Daughter of Resident/Service User
    3
  • Partner of Resident/Service User
    1
  • Resident / Service User
    1

I am very happy here at Pennystone Court. I am near my friends and family who come and see me frequently and take me out. They are made very welcome here by the staff when they come and visit. I enjoy very much the activities and entertainment and admire the enthusiasm of the young people who work so hard to make my day brighter.

How likely would you be to recommend Pennystone Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

I am absolutely thrilled with the care my mum has received from Pennystone. From day one until now, the staff have been amazing. They cannot do enough for you. The catering staff give the personal touch by always asking what she would like, even making smoothies!
I visit other homes to visit people and have never come across care like this. Even all the washing is done in separate machines so nothing ever goes missing. 10 out of 10.

How likely would you be to recommend Pennystone Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

I cannot rate Pennystone Court highly enough. Quite simply it is an outstanding home, run by outstanding carers and a superb leadership team. At a time when my mother's ongoing care is of utmost importance, I have trust in Pennystone Court and they have not let me and my family down. I rate them as excellent across the board and every time I visit my decision is reinforced: wonderful, caring people, providing a personal service which has my mum's care at heart. I would recommend without hesitation.

How likely would you be to recommend Pennystone Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Mum is very happy here. She like the staff and I doubt she would still be alive had she not come here.

How likely would you be to recommend Pennystone Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Pennystone Court is a very welcoming place and the staff are friendly and helpful.

The residents are able to have their own privacy in their en-suite rooms but have meals together in a very pleasant dining room.

I feel that my mother is being very well looked after and she seems happier than she has been for some time. She particularly enjoys the music therapy once a week.

How likely would you be to recommend Pennystone Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

As the home is purpose built, it is absolutely perfect to accommodate my fiance's needs. The seniors/staff and management are very caring and considerate and all my finance's needs are taken care of.

He is happy and settled at Pennystone.

How likely would you be to recommend Pennystone Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

From the first step into Pennystone Court, it was obvious that we had found the right home for mum. Welcoming, homely, well cared for residents. Nothing has happened to make us change our minds. Mum has Alzheimer's and thought she could return home, now she considers Pennystone as home. She loves the staff, enjoys all her meals, joins in with activities (something she wouldn't do at home!). Great place for her to enjoy the rest of her life. Peace of mind for us, her family.

How likely would you be to recommend Pennystone Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Staff are friendly and good with the people of Pennystone Court. The most important thing is it is clean.

How likely would you be to recommend Pennystone Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Mum suffers from Alzheimer's and only moved into Pennystone Court just over 2 weeks ago. In that short amount of time, she has become much brighter and we can no have a conversation with her. She will even have a smile and a laugh now.
I know that she enjoys the meals and has clearly put some weight back on.
Overall I am sure that she has benefited from being in the very caring environment that Pennystone Court provides.

How likely would you be to recommend Pennystone Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Mum has been a resident for 4 years, is very happy and well looked after. The staff are great.

How likely would you be to recommend Pennystone Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

My mum was in Pennystone Court for 2 years. She had Alzheimer's and Parkinson's disease. and my sister and I agonised a lot before we made the big decision to get mum more care. We tried one other before Pennystone, but she then moved here. It was the best decision we could have made. Mum had her own private flat, with en-suite and plenty of room for a couple of big comfy chair for visitors. Anyone could visit 24/7 and they were always made welcome. The staff were tremendous and checked on mum very regularly, and you could tell from the notes that they cared. Pennystone has a great blend of activities for residents to join in with (singing, quizzes, visiting, Bingo etc), whilst not forcing everyone to join in. Mum was very happy there and made some great friends along the way, both staff and residents, and you could see how much they cared. Her great-grandchildren were welcomed by all, and the place has a lovely happy vibe about it. The care she got towards the end of her life was superb.

How likely would you be to recommend Pennystone Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Submit a Review for Pennystone Court

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Pennystone Court