Pennystone Court

28 Handsworth Road, Blackpool FY1 2RQ
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Top 20 carehome certificate
10 65 Reviews
  • Pennystone Court, Blackpool
Located in a quiet neighbourhood of Blackpool, Pennystone Court provides residential, dementia and short-stay care for up to 36 residents in a vibrant and award-winning home. Just a short stroll from the seafront and within easy reach of shops, parks and local community groups, the home is known for its uplifting atmosphere and creative spirit.

Bedrooms are all en-suite and enjoy views of the landscaped gardens, including Joyce’s Garden and a sensory space with herbs, wildlife, and a summer house. Residents can explore raised beds, tend flowers, or simply enjoy the scent of mint and lavender as they pass. A caravan—funded by the local community—offers a space for games, music, reminiscence and laughter.

Mealtimes are full of flavour and personality, with resident-led menu reviews, tasting menus, and beloved staples like “fish and chip Friday” made with Fleetwood-caught cod. Pavlova day is a home favourite—no plates required.

Pennystone’s days are filled with activity and connection: from a vintage sweet shop and immersive sensory room to visits from chihuahuas, reptiles, therapy poodles and local nursery children. The team is known for its family feel, dedication and long-standing service.

At Pennystone Court, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia or short-stay care, the team at Pennystone Court are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £951 – £1047
  • Self-Funded Residential Dementia Care: £1141 – £1196
  • RESPITE Self-Funded Residential Care: £951 – £1047
  • RESPITE Self-Funded Residential Dementia Care: £1141 – £1196

These prices are only a guideline, please contact Pennystone Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Elizabeth Robins (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (36)

Pennystone Court Reviews (65)

Total of 65, showing 21-40
10

Pennystone Court has a Review Score of 10 (9.990) out of 10, based on 16 reviews in the last 2 years. Over all time Pennystone Court has 65 reviews.

Overall Experience

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Review from E D (Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy being here - if there is anything you require you only have to ask and if it is possible they will get it for you.

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Review from S W (Son of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother passed away this month. Thank you to all the staff at Pennystone Court for all the love and care that you gave her. We know that Mum felt safe and well looked after at Pennystone. The time we spent at Mum's bedside in her final days really showed us just how hard you all work and how good you
are with the residents. We observed just how skilful, patient and supportive you all are. It's not just the frontline carers but all the admin, kitchen, cleaners, laundry and maintenance people. The chaplain was also very comforting. It's no wonder you deservedly won an award for best dementia home in the UK. Thank you.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your excellent review of our home, I will pass on your thanks to the team.


Lisa Robins

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Review from B H (Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is very good, no complaints, you all do very well.

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Review from M S (Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with this home and what it provides. I already knew it was excellent so I chose to come here.

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Review from P H (Daughter of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received at Pennystone Court over the last 3 1/2 years has been excellent. The staff are amazing, kind and cheerful. No matter the situation they engage with all residents and all activities, providing stimulation and enjoyment daily. The home is comfortable, clean and well-maintained.
The food is really good. I feel comfortable in the knowledge that my mum is safe and extremely well looked after, and loved by all the staff.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your excellent review of our service, I will pass on this feedback to the team.

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Review from D S (Daughter of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a very hard decision for us as a family to place our wonderful mum into care. Pennystone Court has been wonderful. The care of the staff there has been amazing. They love our mum and she loves them, and she tells them all the time! It was the worst time to do it, for everyone, but they have kept
her safe and well. Thank you so much, you all know who you are and we as a family appreciate you all. Thank you.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for this review, I will feed back to the team,

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Review from D T (Daughter of Resident) published on 29 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention my mum received at Pennystone Court is second to none. The staff provide excellent care and undivided attention. The meals are varied and of good quality. My mum has been very happy during her time here and I feel her care needs have been met and the standard of care provided
is of high quality. Would highly recommend Pennystone Court!

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thanks for your feedback, I will pass on to the team

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Review from Liz H (Daughter of Resident) published on 9 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad became a resident at Pennystone Court after a spell in hospital. From the first day, he was made to feel welcome and we, as his family, were too. The manager and all of the carers are totally professional, efficient and so very caring. We feel happy that Dad is in the right place where his needs
are recognised and he is treated as part of the Pennystone family.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you for your excellent review, I will pass this feedback onto the team.

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Review from Catherine M (Granddaughter of Resident) published on 9 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care at Pennystone Court is unbeatable. The staff are incredibly compassionate and committed to giving the residents the best care possible, and regularly go above and beyond. I cannot express what a weight it has been off my mind to know that my grandmother is in their care, particularly
during recent lockdowns, when in-person visits haven't been possible. Every member of staff cares for the residents as though they are a member of their own family, and their compassion extends to residents' family members too - there is a wonderful sense of community. The team at Pennystone work hard to ensure the residents live happy, fulfilled and enriched lives, and the activities coordinator does a wonderful job of planning activities for them. The home itself is a welcoming and very comfortable environment, with fantastic resources and beautiful gardens, which we have appreciated all the more during outdoor visits while social distancing restrictions have been in place.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you for you excellent review of our home, I will pass on your feedback to the team.

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Review from Martin (Grandson of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been here in the most difficult time due to covid. She has settled in amazingly well due to the time, effort and care from all the staff. Between the family, we all speak to her on the phone every day and she is always full of praise for the girls. Thank you, everyone!

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you for your excellent feedback I will pass this on to the team.

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Review from Karen L (Friend of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend's mum lives at Pennystone Court and has done for about 3 years. Each time I have visited I have been mightily impressed not just with the actual home but the staff are the most caring, patient and lovely people. The residents all seem really happy and nothing appears to be too much trouble.
It is clean and very well maintained with beautiful gardens and a lovely homely atmosphere. If ever I find myself in the same position I would love to live in a home just like this.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your excellent review of our home, I will pass this feedback on to the team.

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Review from John (Friend of Resident) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a lovely care home with an I.T. room which is very useful for keeping in contact. There is also a relaxation room for the people living there to use. The staff are always caring and willing to help.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you for your feedback, I will pass them on to the team.

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Review from Christine B (Daughter of Resident) published on 12 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Pennystone Court for just over a year now. My sister and I can’t praise the staff highly enough as everyone, no matter what their position, goes the extra mile in looking after her and making sure she is happy. Pennystone Court has become a real home for mum and its staff her family,
and they feel like our family, too, as they care for how we feel and do their utmost to alleviate any worries we might have. The home itself is cosy with a wonderfully happy atmosphere. The staff have all worked so hard throughout the pandemic, always coming up with new ideas to keep the residents entertained. We shall be eternally grateful to them all for caring for our mum as much as we do and for giving us peace of mind, knowing that she couldn’t be in a better place.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your excellent review, I will pass on this feedback to the team.

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Review from June T (Daughter-in-law of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following an illness and a stay in hospital last year, it was decided that mum wasn’t able to look after herself at home because of her Parkinson’s Disease. Pennystone Court was the obvious choice for us because they had looked after Dad previously. Mum was very unsettled for the first couple of weeks
but with the care and the love of all the staff, she soon settled in and became very happy. I cannot thank the staff enough. Knowing mum was safe and well looked after, meant a lot to us. Their dedication and hard work is outstanding, especially during these difficult times, when family and friends are unable to visit. Pennystone Court has a warm friendly atmosphere which makes it feel really homely, unlike some other care homes. Unfortunately, mum now needs nursing care, so the difficult decision was made to move her into a nursing home. Thank you Pennystone for everything you’ve done for mum, keep up the excellent work.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Caring for mum was our pleasure. Thank you for your excellent review.

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Review from Pat D (Friend of Resident) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Pennystone Court are doing an amazing job in these unprecedented times. My friend is being looked after amazingly well, nothing seems too much trouble for them. The home are still doing activities daily and have a chaplain available on site which is very important to my friend's spiritual
needs. The management are very knowledgeable, caring and understanding and I would recommend this home to anybody needing residential or dementia care.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you for your response I'll pass feedback on to the team.

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Review from Janet B (Daughter of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all the team at Pennystone Court enough for the excellent care they are providing for my father who has Alzheimer's disease. It took some time for my father to settle but he was treated with care, compassion and patience and is now calm and settled. He loves helping out in the lovely
gardens and thoroughly enjoys the music sessions.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your review, I will pass on your excellent feedback to the team.

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Review from Carol M (Daughter of Resident) published on 21 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Under these most demanding times, the staff at Pennystone Court have remained calm, dedicated and caring to all their residents. They have managed self-distancing visits in the garden when allowed and communicated with families and friends of residents at all times. I felt and knew during my first visit
to this care home that it was the right place for my Mum and believe I had looked at many previously in my area. If I could I would give my Mum a loving hug followed by a truly heartfelt hug to the wonderful staff at Pennystone Court.

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you so much for your review of our home. I will pass on all thanks to my team.

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Review from J G (Daughter of Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd like to applaud the amazing Pennystone staff for all their hard work and dedication during the most stressful and dangerous time of most of our lives Mum is very happy and well looked after; that's all a daughter could wish for.
However, I do feel that the recent price increase was extreme.

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Review from A S (Sister of Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident for 10-years. Until the coronavirus outbreak, I visited her at least twice a week. Her dementia is now very advanced. The care she has received has been outstanding at all stages. Every member of staff has treated her with the utmost respect and love, and constantly pop
in to check on her. Activities - her condition is now so poor she is unable to partake in group activities, as she used to.

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Review from E A (Daughter of Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased with the attention and care our Mum is given at Pennystone Court. Thank you so much.

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Current Review Score: 10.0 (9.990)

Overview of Review Score

The Review Score of 10 (9.990) out of 10 for Pennystone Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.990 for Pennystone Court is calculated as follows: ( (190 Excellents x 5) + (2 Goods x 4) ) ÷ 192 Ratings = 4.99

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pennystone Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Sep 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (15)

Meet the Team (1)

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Elizabeth (Lisa) Robins

Job Title: Home Manager

Joined: 2025

Lisa Robins is the Home Manager at MHA Pennystone Court and has been part of the MHA family for eight years. With over 25 years of experience in the care sector, Lisa brings a wealth of leadership knowledge to her role, underpinned by qualifications including a Level 5 ILM, RMA, NVQ Level 3, and a Diploma in Nursing Studies.


Before joining MHA, Lisa held senior roles as an Operations Manager for a group of care homes and as an Operations Lead in domiciliary home care. Her lifelong commitment to the sector has been shaped by a passion for excellence in dementia care.


Lisa is especially proud of Pennystone Court’s achievements in this area—the home was named Best Dementia Care Home in the UK (2022), and Lisa herself received the Best Registered Manager (UK) award in 2024. Under her leadership, the home continues to thrive as a vibrant, person-centred community.


She is also incredibly proud of the home’s fundraising efforts, which have raised over £18,000 to create specialist facilities, including an IT room, on-site caravan, sensory room, wellbeing space, and even a shop. Lisa leads with energy, compassion, and a belief that every resident should feel empowered, supported, and at home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pennystone Court to verify any information. View our terms and conditions. Pennystone Court has an Enhanced Service - more info.