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Bedrooms are all en-suite and enjoy views of the landscaped gardens, including Joyce’s Garden and a...
Care Provided by Pennystone Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Pennystone Court for full pricing details and T&Cs.
Contact Pennystone Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Elizabeth Robins (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (36)
Pennystone Court Reviews (72)
Pennystone Court has a Review Score of 9.9 (9.941) out of 10, based on 18 reviews in the last 2 years.
Over all time Pennystone Court has 72 reviews.
Following an illness and a stay in hospital last year, it was decided that mum wasn’t able to look after herself at home because of her Parkinson’s Disease. Pennystone Court was the obvious choice for us because they had looked after Dad previously. Mum was very unsettled for the first couple of weeks but with the care and the love of all the staff, she soon settled in and became very happy. I cannot thank the staff enough. Knowing mum was safe and well looked after, meant a lot to us. Their dedication and hard work is outstanding, especially during these difficult times, when family and friends are unable to visit. Pennystone Court has a warm friendly atmosphere which makes it feel really homely, unlike some other care homes. Unfortunately, mum now needs nursing care, so the difficult decision was made to move her into a nursing home. Thank you Pennystone for everything you’ve done for mum, keep up the excellent work.
Caring for mum was our pleasure. Thank you for your excellent review.
The staff at Pennystone Court are doing an amazing job in these unprecedented times. My friend is being looked after amazingly well, nothing seems too much trouble for them. The home are still doing activities daily and have a chaplain available on site which is very important to my friend's spiritual needs. The management are very knowledgeable, caring and understanding and I would recommend this home to anybody needing residential or dementia care.
Thank you for your response I'll pass feedback on to the team.
I cannot thank all the team at Pennystone Court enough for the excellent care they are providing for my father who has Alzheimer's disease. It took some time for my father to settle but he was treated with care, compassion and patience and is now calm and settled. He loves helping out in the lovely gardens and thoroughly enjoys the music sessions.
Thank you so much for your review, I will pass on your excellent feedback to the team.
Under these most demanding times, the staff at Pennystone Court have remained calm, dedicated and caring to all their residents. They have managed self-distancing visits in the garden when allowed and communicated with families and friends of residents at all times. I felt and knew during my first visit to this care home that it was the right place for my Mum and believe I had looked at many previously in my area. If I could I would give my Mum a loving hug followed by a truly heartfelt hug to the wonderful staff at Pennystone Court.
Thank you so much for your review of our home. I will pass on all thanks to my team.
When entering Pennystone Court, it feels very clean and welcoming. We have always found the staff very caring and thoughtful, and we are kept informed of our mother's care and well being. There are many activities to take part in or to watch. The food is excellent, all homemade by the wonderful chefs. Our mum could not be anywhere better than Pennystone Court.
We are extremely pleased with the attention and care our Mum is given at Pennystone Court. Thank you so much.
My sister has been a resident for 10-years. Until the coronavirus outbreak, I visited her at least twice a week. Her dementia is now very advanced. The care she has received has been outstanding at all stages. Every member of staff has treated her with the utmost respect and love, and constantly pop in to check on her. Activities - her condition is now so poor she is unable to partake in group activities, as she used to.
However, I do feel that the recent price increase was extreme.
We are lucky to have mum. She will be 100 in a few weeks. She has been here for 10 years. She is happy and without Pennystone Court, she would not still be with us.
Thank you so much for your excellent review of Pennystone Court; I will pass this feedback to my team.
Mum's needs are very well catered for. Al staff are lovely with her and care bout her needs. There are varied environments for her to spend time in, lounge, dining room, bedroom, gardens. She can choose to have her meals in her own room instead of the dining room whe she desires.
Many thanks for your excellent feedback on our home; I will pass this onto the team.
My father moved to Pennystone five weeks ago, without exception they have been friendly and helpful to dad and our family. Dad has settled in more quickly than we could have hoped for. He is very happy with the accommodation and the helpful staff. Our family now has the confidence and peace of mind that dad is in good hands.
Thank you for your excellent review; I will pass your feedback onto the team.
I visit my mother 2 or 3 times a week and all the staff, the manager, carers and cleaners are always very welcoming and helpful. The standard of cleanliness throughout is excellent and the overall atmosphere of the home is a happy one. I know that my mother is being well looked after and safe, in fact, she often tells me how lucky she is.
Many thanks for the excellent review on our home, I will pass on the feedback to the team.
We visit my mother-in-law 2/3 times a week and the standard of care we witness is always of the very highest of standards. Nothing is too much bother for any of the staff.
Thank you for your review of Pennystone Court; I will be happy to pass on this excellent feedback to the team.
Pennystone Court continues to give an excellent level of care to my mother in law, from the moment she arrived in December 2017. All her needs are met and any periods of anxiety she may have are alleviated quickly with care and compassion.
Thank you so much for the feedback. I will pass this on to the team.
Wonderful home. Magnificent accommodation and staff.
Thank you so much for your excellent review. I will pass your feedback to the team.
What makes this home special and worthy of this overall excellent review is due to the way that all the staff treat residents with dignity and care for their needs. This starts with the managers who set the high standard expected from the staff. The staff are always available to talk to if I have any concerns. The food is good and varied and the activities arranged to provide stimulation and social interaction.
Thank you very much for your review of our home and I appreciate your valued feedback which I will share with my team.
Pennystone Court is home from home. The patients are so well cared for and nothing is too much trouble. Visitors are always welcomed with a smile (and a cup of tea). I would recommend Pennystone Court to anyone. It is the best.
Many thanks for the excellent feedback on our service; I will pass on the comments to the team.
The family have been impressed with the overall care which mum has received since she came to Pennystone Court. The management and staff are always helpful.
My mother has been here for over 12 months and really likes it. She is safe, secure and cared for by the best staff. Family and friends who visit are always impressed by its cleanliness. The food is great too. Staff who are smiling all the time are the best.
Many thanks for your review; I will pass on the excellent feedback to our team.
Both of my in-laws are residents in Pennystone. I have not seen them so happy for a very long time. On my frequent visits, they always mention how settled they are, how good the food is and how well looked after they feel.
The monthly magazine keeps residents and family up to date with all the activities, of which there are many, and events during the previous weeks and also the coming month.
Staff are friendly, courteous and show an all-round awareness of my in-laws' individual needs. They are polite and professional and always welcoming. The manager is always available to discuss anything with regard to my in-laws and shows a genuine interest in their well being.
A huge weight has been taken from the family’s shoulders and we are so happy we chose Pennystone for the care of our nearest and dearest. Visiting them is now an enjoyable and social occasion and joining them at events and activities is an absolute pleasure!
Thank you for your positive feedback on Pennystone Court, I will pass this on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 September 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
There are no upcoming events for Pennystone Court.
Awards / Recognitions (17)
- 30 Jan 2026Recipient: Pennystone Court
- 30 Jan 2026Recipient: MHA
- 31 Jan 2025Recipient: Pennystone Court
Accreditations
There are no accreditations posted yet for Pennystone Court.
Meet the Team (1)

Lisa Robins is the Home Manager at MHA Pennystone Court and has been part of the MHA family for eight years. With over 25 years of experience in the care sector, Lisa brings a wealth of leadership knowledge to her role, underpinned by qualifications including a Level 5 ILM, RMA, NVQ Level 3, and a Diploma in Nursing Studies.
Before joining MHA, Lisa held senior roles as an Operations Manager for a group of care homes and as an Operations Lead in domiciliary home care. Her lifelong commitment to the sector has been shaped by a passion for excellence in dementia care.
Lisa is especially proud of Pennystone Court’s achievements in this area—the home was named Best Dementia Care Home in the UK (2022), and Lisa herself received the Best Registered Manager (UK) award in 2024. Under her leadership, the home continues to thrive as a vibrant, person-centred community.
She is also incredibly proud of the home’s fundraising efforts, which have raised over £18,000 to create specialist facilities, including an IT room, on-site caravan, sensory room, wellbeing space, and even a shop. Lisa leads with energy, compassion, and a belief that every resident should feel empowered, supported, and at home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pennystone Court to verify any information. View our terms and conditions. Pennystone Court has an Enhanced Service -more info.
