Pennystone Court

28 Handsworth Road, Blackpool FY1 2RQ
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Top 20 carehome certificate
10 65 Reviews
  • Pennystone Court, Blackpool
Located in a quiet neighbourhood of Blackpool, Pennystone Court provides residential, dementia and short-stay care for up to 36 residents in a vibrant and award-winning home. Just a short stroll from the seafront and within easy reach of shops, parks and local community groups, the home is known for its uplifting atmosphere and creative spirit.

Bedrooms are all en-suite and enjoy views of the landscaped gardens, including Joyce’s Garden and a sensory space with herbs, wildlife, and a summer house. Residents can explore raised beds, tend flowers, or simply enjoy the scent of mint and lavender as they pass. A caravan—funded by the local community—offers a space for games, music, reminiscence and laughter.

Mealtimes are full of flavour and personality, with resident-led menu reviews, tasting menus, and beloved staples like “fish and chip Friday” made with Fleetwood-caught cod. Pavlova day is a home favourite—no plates required.

Pennystone’s days are filled with activity and connection: from a vintage sweet shop and immersive sensory room to visits from chihuahuas, reptiles, therapy poodles and local nursery children. The team is known for its family feel, dedication and long-standing service.

At Pennystone Court, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia or short-stay care, the team at Pennystone Court are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £951 – £1047
  • Self-Funded Residential Dementia Care: £1141 – £1196
  • RESPITE Self-Funded Residential Care: £951 – £1047
  • RESPITE Self-Funded Residential Dementia Care: £1141 – £1196

These prices are only a guideline, please contact Pennystone Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Elizabeth Robins (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (36)

Pennystone Court Reviews (65)

Total of 65, showing 41-60
10

Pennystone Court has a Review Score of 10 (9.990) out of 10, based on 16 reviews in the last 2 years. Over all time Pennystone Court has 65 reviews.

Overall Experience

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Review from J H (Daughter of Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When entering Pennystone Court, it feels very clean and welcoming. We have always found the staff very caring and thoughtful, and we are kept informed of our mother's care and well being. There are many activities to take part in or to watch. The food is excellent, all homemade by the wonderful chefs.
Our mum could not be anywhere better than Pennystone Court.

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Review from L B (Son of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are lucky to have mum. She will be 100 in a few weeks. She has been here for 10 years. She is happy and without Pennystone Court, she would not still be with us.

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you so much for your excellent review of Pennystone Court; I will pass this feedback to my team.

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Review from S C (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's needs are very well catered for. Al staff are lovely with her and care bout her needs. There are varied environments for her to spend time in, lounge, dining room, bedroom, gardens. She can choose to have her meals in her own room instead of the dining room whe she desires.

Reply from Lisa Robins, Home Manager at Pennystone Court

Many thanks for your excellent feedback on our home; I will pass this onto the team.

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Review from Susan S (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Pennystone five weeks ago, without exception they have been friendly and helpful to dad and our family. Dad has settled in more quickly than we could have hoped for. He is very happy with the accommodation and the helpful staff. Our family now has the confidence and peace of mind
that dad is in good hands.

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you for your excellent review; I will pass your feedback onto the team.

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Review from J G (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother 2 or 3 times a week and all the staff, the manager, carers and cleaners are always very welcoming and helpful. The standard of cleanliness throughout is excellent and the overall atmosphere of the home is a happy one. I know that my mother is being well looked after and safe, in fact,
she often tells me how lucky she is.

Reply from Lisa Robins, Home Manager at Pennystone Court

Many thanks for the excellent review on our home, I will pass on the feedback to the team.

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Review from Damian G (Son-in-law of Resident) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit my mother-in-law 2/3 times a week and the standard of care we witness is always of the very highest of standards. Nothing is too much bother for any of the staff.

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you for your review of Pennystone Court; I will be happy to pass on this excellent feedback to the team.

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Review from Joan A (Daughter-in-law of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pennystone Court continues to give an excellent level of care to my mother in law, from the moment she arrived in December 2017. All her needs are met and any periods of anxiety she may have are alleviated quickly with care and compassion.

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you so much for the feedback. I will pass this on to the team.

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Review from Edward R (Husband of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful home. Magnificent accommodation and staff.

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you so much for your excellent review. I will pass your feedback to the team.

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Review from I T (Son of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What makes this home special and worthy of this overall excellent review is due to the way that all the staff treat residents with dignity and care for their needs. This starts with the managers who set the high standard expected from the staff. The staff are always available to talk to if I have any
concerns. The food is good and varied and the activities arranged to provide stimulation and social interaction.

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you very much for your review of our home and I appreciate your valued feedback which I will share with my team.

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Review from M D (Cousin of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pennystone Court is home from home. The patients are so well cared for and nothing is too much trouble. Visitors are always welcomed with a smile (and a cup of tea). I would recommend Pennystone Court to anyone. It is the best.

Reply from Lisa Robins, Home Manager at Pennystone Court

Many thanks for the excellent feedback on our service; I will pass on the comments to the team.

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Review from Nancy G (Daughter of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family have been impressed with the overall care which mum has received since she came to Pennystone Court. The management and staff are always helpful.

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Review from Stewart T (Resident) published on 14 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for over 12 months and really likes it. She is safe, secure and cared for by the best staff. Family and friends who visit are always impressed by its cleanliness. The food is great too. Staff who are smiling all the time are the best.

Reply from Lisa Robins, Home Manager at Pennystone Court

Many thanks for your review; I will pass on the excellent feedback to our team.

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Review from Pauline D (Daughter-in-law of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my in-laws are residents in Pennystone. I have not seen them so happy for a very long time. On my frequent visits, they always mention how settled they are, how good the food is and how well looked after they feel.


The monthly magazine keeps residents and family up to date with all the activities,

of which there are many, and events during the previous weeks and also the coming month.


Staff are friendly, courteous and show an all-round awareness of my in-laws' individual needs. They are polite and professional and always welcoming. The manager is always available to discuss anything with regard to my in-laws and shows a genuine interest in their well being.


A huge weight has been taken from the family’s shoulders and we are so happy we chose Pennystone for the care of our nearest and dearest. Visiting them is now an enjoyable and social occasion and joining them at events and activities is an absolute pleasure!

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you for your positive feedback on Pennystone Court, I will pass this on to the team.

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Review from Janet M (Cousin of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has settled into Pennystone Court very quickly and feels at home. This is largely due to the excellent staff and facilities. She enjoys the food and activities. Her room is comfortable and clean. I have no worries about leaving her in their care. Whenever I visit I am greeted with a smile
by the staff.

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you for your review I am so pleased you are happy with our service. I will pass on your comments to our team.

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Review from Kenneth D (Friend of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend was struggling at home and it needed a colleague to get her to accept help. Since she has gone to Pennystone Court there has been a miraculous improvement to her condition. Good food, help with tablets daily, comfortable surroundings and excellent care home revitalised her life and she has
become the person we remember from over 1 year ago.

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you so much for your review. I will pass your comments to the team.

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Review from Jean G (Cousin of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with staff and service. My relative is very happy.

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you for your review, I will pass your feedback on to the team.

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Review from John H (Son of Resident) published on 22 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at Pennystone Court have worked hard to ensure an easy transition from a care home that could not meet my father’s needs. A detailed care plan has been documented and delivered and any issues he has presented have been resolved with great skill and care.
The home is bright
and clean with spacious en-suite bedrooms. There are several areas for residents and visitors to sit and lovely gardens created for people with dementia.
The specialist chefs make fresh appetizing meals throughout the day and cakes for afternoon tea.
The activities are varied and engaging and visits from local school children and entertainers make each day interesting.
My father is responding very well in his new home due to the friendly and supportive staff and the loving family atmosphere.
Having experience of several homes in the area, my family would not hesitate to recommend Pennystone Court.

Reply from Lisa Robins, Home Manager at Pennystone Court

Thank you very much for your feedback on Pennystone Court, I will pass your feedback to the team.

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Review from Maureen H (Daughter of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am absolutely thrilled with the care my mum has received from Pennystone. From day one until now, the staff have been amazing. They cannot do enough for you. The catering staff give the personal touch by always asking what she would like, even making smoothies!
I visit other homes to visit people
and have never come across care like this. Even all the washing is done in separate machines so nothing ever goes missing. 10 out of 10.

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Review from Audrey M (Resident) assisted by family/friend published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here at Pennystone Court. I am near my friends and family who come and see me frequently and take me out. They are made very welcome here by the staff when they come and visit. I enjoy very much the activities and entertainment and admire the enthusiasm of the young people who work so
hard to make my day brighter.

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Review from Steve B (Son of Resident) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate Pennystone Court highly enough. Quite simply it is an outstanding home, run by outstanding carers and a superb leadership team. At a time when my mother's ongoing care is of utmost importance, I have trust in Pennystone Court and they have not let me and my family down. I rate them as
excellent across the board and every time I visit my decision is reinforced: wonderful, caring people, providing a personal service which has my mum's care at heart. I would recommend without hesitation.

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Current Review Score: 10.0 (9.990)

Overview of Review Score

The Review Score of 10 (9.990) out of 10 for Pennystone Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.990 for Pennystone Court is calculated as follows: ( (190 Excellents x 5) + (2 Goods x 4) ) ÷ 192 Ratings = 4.99

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pennystone Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Sep 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (15)

Meet the Team (1)

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Elizabeth (Lisa) Robins

Job Title: Home Manager

Joined: 2025

Lisa Robins is the Home Manager at MHA Pennystone Court and has been part of the MHA family for eight years. With over 25 years of experience in the care sector, Lisa brings a wealth of leadership knowledge to her role, underpinned by qualifications including a Level 5 ILM, RMA, NVQ Level 3, and a Diploma in Nursing Studies.


Before joining MHA, Lisa held senior roles as an Operations Manager for a group of care homes and as an Operations Lead in domiciliary home care. Her lifelong commitment to the sector has been shaped by a passion for excellence in dementia care.


Lisa is especially proud of Pennystone Court’s achievements in this area—the home was named Best Dementia Care Home in the UK (2022), and Lisa herself received the Best Registered Manager (UK) award in 2024. Under her leadership, the home continues to thrive as a vibrant, person-centred community.


She is also incredibly proud of the home’s fundraising efforts, which have raised over £18,000 to create specialist facilities, including an IT room, on-site caravan, sensory room, wellbeing space, and even a shop. Lisa leads with energy, compassion, and a belief that every resident should feel empowered, supported, and at home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pennystone Court to verify any information. View our terms and conditions. Pennystone Court has an Enhanced Service - more info.