Pennystone Court

It is a lovely care home with an I.T. room which is very useful for keeping in contact. There is also a relaxation room for the people living there to use. The staff are always caring and willing to help.

Mum has been in Pennystone Court for just over a year now. My sister and I can’t praise the staff highly enough as everyone, no matter what their position, goes the extra mile in looking after her and making sure she is happy. Pennystone Court has become a real home for mum and its staff her family, and they feel like our family, too, as they care for how we feel and do their utmost to alleviate any worries we might have. The home itself is cosy with a wonderfully happy atmosphere. The staff have all worked so hard throughout the pandemic, always coming up with new ideas to keep the residents entertained. We shall be eternally grateful to them all for caring for our mum as much as we do and for giving us peace of mind, knowing that she couldn’t be in a better place.

Following an illness and a stay in hospital last year, it was decided that mum wasn’t able to look after herself at home because of her Parkinson’s Disease. Pennystone Court was the obvious choice for us because they had looked after Dad previously. Mum was very unsettled for the first couple of weeks but with the care and the love of all the staff, she soon settled in and became very happy. I cannot thank the staff enough. Knowing mum was safe and well looked after, meant a lot to us. Their dedication and hard work is outstanding, especially during these difficult times, when family and friends are unable to visit. Pennystone Court has a warm friendly atmosphere which makes it feel really homely, unlike some other care homes. Unfortunately, mum now needs nursing care, so the difficult decision was made to move her into a nursing home. Thank you Pennystone for everything you’ve done for mum, keep up the excellent work.

The staff at Pennystone Court are doing an amazing job in these unprecedented times. My friend is being looked after amazingly well, nothing seems too much trouble for them. The home are still doing activities daily and have a chaplain available on site which is very important to my friend's spiritual needs. The management are very knowledgeable, caring and understanding and I would recommend this home to anybody needing residential or dementia care.

I cannot thank all the team at Pennystone Court enough for the excellent care they are providing for my father who has Alzheimer's disease. It took some time for my father to settle but he was treated with care, compassion and patience and is now calm and settled. He loves helping out in the lovely gardens and thoroughly enjoys the music sessions.

Under these most demanding times, the staff at Pennystone Court have remained calm, dedicated and caring to all their residents. They have managed self-distancing visits in the garden when allowed and communicated with families and friends of residents at all times. I felt and knew during my first visit to this care home that it was the right place for my Mum and believe I had looked at many previously in my area. If I could I would give my Mum a loving hug followed by a truly heartfelt hug to the wonderful staff at Pennystone Court.

When entering Pennystone Court, it feels very clean and welcoming. We have always found the staff very caring and thoughtful, and we are kept informed of our mother's care and well being. There are many activities to take part in or to watch. The food is excellent, all homemade by the wonderful chefs. Our mum could not be anywhere better than Pennystone Court.

We are extremely pleased with the attention and care our Mum is given at Pennystone Court. Thank you so much.

My sister has been a resident for 10-years. Until the coronavirus outbreak, I visited her at least twice a week. Her dementia is now very advanced. The care she has received has been outstanding at all stages. Every member of staff has treated her with the utmost respect and love, and constantly pop in to check on her. Activities - her condition is now so poor she is unable to partake in group activities, as she used to.

However, I do feel that the recent price increase was extreme.

We are lucky to have mum. She will be 100 in a few weeks. She has been here for 10 years. She is happy and without Pennystone Court, she would not still be with us.

Mum's needs are very well catered for. Al staff are lovely with her and care bout her needs. There are varied environments for her to spend time in, lounge, dining room, bedroom, gardens. She can choose to have her meals in her own room instead of the dining room whe she desires.

My father moved to Pennystone five weeks ago, without exception they have been friendly and helpful to dad and our family. Dad has settled in more quickly than we could have hoped for. He is very happy with the accommodation and the helpful staff. Our family now has the confidence and peace of mind that dad is in good hands.

I visit my mother 2 or 3 times a week and all the staff, the manager, carers and cleaners are always very welcoming and helpful. The standard of cleanliness throughout is excellent and the overall atmosphere of the home is a happy one. I know that my mother is being well looked after and safe, in fact, she often tells me how lucky she is.

We visit my mother-in-law 2/3 times a week and the standard of care we witness is always of the very highest of standards. Nothing is too much bother for any of the staff.

Pennystone Court continues to give an excellent level of care to my mother in law, from the moment she arrived in December 2017. All her needs are met and any periods of anxiety she may have are alleviated quickly with care and compassion.

Wonderful home. Magnificent accommodation and staff.

What makes this home special and worthy of this overall excellent review is due to the way that all the staff treat residents with dignity and care for their needs. This starts with the managers who set the high standard expected from the staff. The staff are always available to talk to if I have any concerns. The food is good and varied and the activities arranged to provide stimulation and social interaction.

Pennystone Court is home from home. The patients are so well cared for and nothing is too much trouble. Visitors are always welcomed with a smile (and a cup of tea). I would recommend Pennystone Court to anyone. It is the best.

The family have been impressed with the overall care which mum has received since she came to Pennystone Court. The management and staff are always helpful.