These prices are only a guideline, please contact Pennystone Court to find out the exact price for your requirements.
Pennystone Court has a Review Score of 10 (9.990) out of 10, based on 16 reviews in the last 2 years. Over all time Pennystone Court has 65 reviews.
Review from M K (Partner of Resident) published on 7 December 2017
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He is happy and settled at Pennystone.
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Review from Peter M (Son of Resident) published on 26 October 2017
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Review from Paul M (Son of Resident) published on 31 May 2017
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Review from Lorraine S (Daughter of Resident) published on 17 May 2017
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Review from Steve OKeeffe (Son of Resident) published on 5 April 2017
Submitted via Website •
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The Review Score of 10 (9.990) out of 10 for Pennystone Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.990 for Pennystone Court is calculated as follows: ( (190 Excellents x 5) + (2 Goods x 4) ) ÷ 192 Ratings = 4.99
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Pennystone Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Sep 2017
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Job Title: Home Manager
Joined: 2025
Lisa Robins is the Home Manager at MHA Pennystone Court and has been part of the MHA family for eight years. With over 25 years of experience in the care sector, Lisa brings a wealth of leadership knowledge to her role, underpinned by qualifications including a Level 5 ILM, RMA, NVQ Level 3, and a Diploma in Nursing Studies.
Before joining MHA, Lisa held senior roles as an Operations Manager for a group of care homes and as an Operations Lead in domiciliary home care. Her lifelong commitment to the sector has been shaped by a passion for excellence in dementia care.
Lisa is especially proud of Pennystone Court’s achievements in this area—the home was named Best Dementia Care Home in the UK (2022), and Lisa herself received the Best Registered Manager (UK) award in 2024. Under her leadership, the home continues to thrive as a vibrant, person-centred community.
She is also incredibly proud of the home’s fundraising efforts, which have raised over £18,000 to create specialist facilities, including an IT room, on-site caravan, sensory room, wellbeing space, and even a shop. Lisa leads with energy, compassion, and a belief that every resident should feel empowered, supported, and at home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pennystone Court to verify any information. View our terms and conditions. Pennystone Court has an Enhanced Service - more info.