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Bedrooms are all en-suite and enjoy views of the landscaped gardens, including Joyce’s Garden and a...
Care Provided by Pennystone Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Pennystone Court for full pricing details and T&Cs.
Contact Pennystone Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Elizabeth Robins (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (36)
Pennystone Court Reviews (72)
Pennystone Court has a Review Score of 9.9 (9.941) out of 10, based on 18 reviews in the last 2 years.
Over all time Pennystone Court has 72 reviews.
My cousin has settled into Pennystone Court very quickly and feels at home. This is largely due to the excellent staff and facilities. She enjoys the food and activities. Her room is comfortable and clean. I have no worries about leaving her in their care. Whenever I visit I am greeted with a smile by the staff.
Thank you for your review I am so pleased you are happy with our service. I will pass on your comments to our team.
Our friend was struggling at home and it needed a colleague to get her to accept help. Since she has gone to Pennystone Court there has been a miraculous improvement to her condition. Good food, help with tablets daily, comfortable surroundings and excellent care home revitalised her life and she has become the person we remember from over 1 year ago.
Thank you so much for your review. I will pass your comments to the team.
Very impressed with staff and service. My relative is very happy.
Thank you for your review, I will pass your feedback on to the team.
The home is bright and clean with spacious en-suite bedrooms. There are several areas for residents and visitors to sit and lovely gardens created for people with dementia.
The specialist chefs make fresh appetizing meals throughout the day and cakes for afternoon tea.
The activities are varied and engaging and visits from local school children and entertainers make each day interesting.
My father is responding very well in his new home due to the friendly and supportive staff and the loving family atmosphere.
Having experience of several homes in the area, my family would not hesitate to recommend Pennystone Court.
Thank you very much for your feedback on Pennystone Court, I will pass your feedback to the team.
I visit other homes to visit people and have never come across care like this. Even all the washing is done in separate machines so nothing ever goes missing. 10 out of 10.
I am very happy here at Pennystone Court. I am near my friends and family who come and see me frequently and take me out. They are made very welcome here by the staff when they come and visit. I enjoy very much the activities and entertainment and admire the enthusiasm of the young people who work so hard to make my day brighter.
I cannot rate Pennystone Court highly enough. Quite simply it is an outstanding home, run by outstanding carers and a superb leadership team. At a time when my mother's ongoing care is of utmost importance, I have trust in Pennystone Court and they have not let me and my family down. I rate them as excellent across the board and every time I visit my decision is reinforced: wonderful, caring people, providing a personal service which has my mum's care at heart. I would recommend without hesitation.
As the home is purpose built, it is absolutely perfect to accommodate my fiance's needs. The seniors/staff and management are very caring and considerate and all my finance's needs are taken care of.
He is happy and settled at Pennystone.
From the first step into Pennystone Court, it was obvious that we had found the right home for mum. Welcoming, homely, well cared for residents. Nothing has happened to make us change our minds. Mum has Alzheimer's and thought she could return home, now she considers Pennystone as home. She loves the staff, enjoys all her meals, joins in with activities (something she wouldn't do at home!). Great place for her to enjoy the rest of her life. Peace of mind for us, her family.
I know that she enjoys the meals and has clearly put some weight back on.
Overall I am sure that she has benefited from being in the very caring environment that Pennystone Court provides.
Mum has been a resident for 4 years, is very happy and well looked after. The staff are great.
My mum was in Pennystone Court for 2 years. She had Alzheimer's and Parkinson's disease. and my sister and I agonised a lot before we made the big decision to get mum more care. We tried one other before Pennystone, but she then moved here. It was the best decision we could have made. Mum had her own private flat, with en-suite and plenty of room for a couple of big comfy chair for visitors. Anyone could visit 24/7 and they were always made welcome. The staff were tremendous and checked on mum very regularly, and you could tell from the notes that they cared. Pennystone has a great blend of activities for residents to join in with (singing, quizzes, visiting, Bingo etc), whilst not forcing everyone to join in. Mum was very happy there and made some great friends along the way, both staff and residents, and you could see how much they cared. Her great-grandchildren were welcomed by all, and the place has a lovely happy vibe about it. The care she got towards the end of her life was superb.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 September 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
There are no upcoming events for Pennystone Court.
Awards / Recognitions (17)
- 30 Jan 2026Recipient: Pennystone Court
- 30 Jan 2026Recipient: MHA
- 31 Jan 2025Recipient: Pennystone Court
Accreditations
There are no accreditations posted yet for Pennystone Court.
Meet the Team (1)

Lisa Robins is the Home Manager at MHA Pennystone Court and has been part of the MHA family for eight years. With over 25 years of experience in the care sector, Lisa brings a wealth of leadership knowledge to her role, underpinned by qualifications including a Level 5 ILM, RMA, NVQ Level 3, and a Diploma in Nursing Studies.
Before joining MHA, Lisa held senior roles as an Operations Manager for a group of care homes and as an Operations Lead in domiciliary home care. Her lifelong commitment to the sector has been shaped by a passion for excellence in dementia care.
Lisa is especially proud of Pennystone Court’s achievements in this area—the home was named Best Dementia Care Home in the UK (2022), and Lisa herself received the Best Registered Manager (UK) award in 2024. Under her leadership, the home continues to thrive as a vibrant, person-centred community.
She is also incredibly proud of the home’s fundraising efforts, which have raised over £18,000 to create specialist facilities, including an IT room, on-site caravan, sensory room, wellbeing space, and even a shop. Lisa leads with energy, compassion, and a belief that every resident should feel empowered, supported, and at home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pennystone Court to verify any information. View our terms and conditions. Pennystone Court has an Enhanced Service -more info.
