Bollingbroke House

Common Road, Brierley, Barnsley S72 9EA
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9.8 29 Reviews
  • Bollingbroke House, Barnsley
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1100
  • Self-Funded Residential Dementia Care: £1100 – £1100
  • RESPITE Self-Funded Residential Care: £1100 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1100

Please note, our self funding rate does not include additional expenses such as Hairdressing, Chiropody, Clothing and Toiletries.

These prices are only a guideline, please contact Bollingbroke House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lynsey Walker (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)
Are you the Owner/Manager of Bollingbroke House? View your Advertising Options

Bollingbroke House Reviews (29)

9.8

Bollingbroke House has a Review Score of 9.8 (9.829) out of 10, based on 21 reviews in the last 2 years.
Over all time Bollingbroke House has 29 reviews.

Overall Experience
  • 22
  • 7
  • 0
  • 0
  • 0
Date Published
  • 29
  • 2
  • 6
  • 21
  • 8
Reviewer Connection to Bollingbroke House
  • 12
  • 5
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 29, showing 1-20
Review from Elaine P (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just spent two weeks at Bollingbroke House for respite support and was very anxious before her stay. Within a few hours of leaving her she had settled in; when speaking to her the following day she only had positive things to say.
When speaking to team members there I found them to be helpful,
knowledgeable and nothing was too much trouble. The house is very homely, clean, nicely decorated and not too big. All the people living there seemed happy and well cared for. Mum really enjoyed the activities and food and said to me the support workers were kind and caring.
Before this visit mum was extremely worried about her future and moving in to care. The positive visit has helped reduce some of those fears.
Mums comment when asked:
Excellent stay...attentive and caring staff. Most of the staff were friendly and good fun. An overall good experience.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

thankyou for your lovely review . We are so happy to know your Mum enjoyed her stay with us, and you were reassured when speaking to your her. It was a pleasure to have your Mum in our care, and our door will always be open should she want to stay again. Thankyou

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Review from Sylvia H (Wife of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had a few visits while I had a holiday. He was made permanent May 2024. He seemed to settle straight away. The staff are brilliant, I am kept informed with everything that is happening regarding him. I like how the residents are treated with the utmost respect from all staff.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thankyou Sylvia for your lovely reassuring review. We are extremely happy to know you are happy to have you loved one in our care, it is our privilege to have him. Thankyou

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Review from Michael John T (Son of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, caring staff, clean rooms throughout, and activities organized which are great fun. Staff get stuck in to clean and tidy up. Nothing is too much trouble for the staff to do. Every service user is well dressed in their own clothes. Meals are good. Mum loves it there. We are made more than welcome
when we visit Mum.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Michael thankyou for your lovely review. it is very reassuring to the team when we know our residents and family are happy. we value your ongoing support. we will always strive to do our very best.

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Review from K W (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is in this care home. All the residents are well looked after. Always dressed smart and well looked after. The staff are absolutely brilliant. Always made to feel welcome and spoken to very respectfully. All the staff I have met are absolutely amazing.
Thank you for looking after my mum.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you for your lovely review, we really do value and appreciate your feedback. It is lovely to know that you are happy with the level of care your mum receives and it is very reassuring to know you and your mum feel respected. Thank you.

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Review from B G (Daughter of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the home is wonderful. The staff are all brilliant. My mum is happy and well cared for.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you for your lovely review, we really appreciate your support. We are happy to know that you are happy with the care we provide for your mum.

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Review from Dianne S (Daughter of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Knowing that Mum is safe and well cared for is so important to us as a family. The staff have all got to know Mum so well and know how to adapt and attend to her changing needs. We are so thankful to all the staff at Bollingbroke House for the way they look after Mum as a part of their extended family.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you for your lovely review. Thank you for your continued support, we really do appreciate it.

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Review from Susan R (Wife of Resident) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot fault this care home at all. It is spotless and clean, nothing is too much trouble for the staff. Any problems, e.g. medical staff are straight on it with doctors or ambulance which gives you peace of mind.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you for your kind and reassuring review. We are happy to know that you have gotten peace of mind knowing your loved one is cared for and safe. Again, thank you.

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Review from C G (Daughter of Resident) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in for respite stay, she fully enjoyed her stay and keeps asking to come back. All staff were lovely and treated my mum with dignity and respect. My mum is on a level 4/5 diest and all her dietary needs were lovely and presentable. I would not hesitate to bring my mum back to Bollingbroke
House.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you for your kind review. We are so happy to know that you were happy with the care and support your mum received and as always, we look forward to her staying again.

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Review from L M (Granddaughter of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Care Home is well run, management is involved with day-to-day activities in the care home. All care staff are friendly and caring towards residents. The home is clean and well maintained, decorated beautifully for special occasions. The food looks like good quality home-cooked meals.
Well done
to all the staff, some excellent carers who deliver fantastic care.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you for your lovely review. We value and appreciate your feedback and support. It is so reassuring to us to know you are happy with our service. We pride ourselves in ensuring our service users are loved and cared for to a high level. Again thank you.

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Review from Paul J (Son of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day we came to Bollingbroke House the management and staff team have been brilliant with my mum and all the family that visit the care home. We know that she is well cared for and safe.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you for your lovely review. We value your continued support, and we are reassured to know you are happy.

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Review from Vanessa H (Daughter of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my mum first arrived at Bollingbroke House she was end of life and bedridden. Over time she received good care and became stronger. Even though she has dementia she's improved physically. I put this down to good care by the staff and the good food that is served daily. I understand she's not always
the most cooperative of service users but the patience and dedication of the care staff is amazing. I have peace of mind that my mum is settled here and happy in her own way. Thanks to all.
Reply from Julie Phillips, Administrator at Bollingbroke House

Thank you so much for your lovely review, it is so nice and reassuring to know that you are happy. We will always try to do our best for the service users in our care.

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Review from Alison S (Daughter of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been for respite in 2 previous care homes, but this is third time lucky. Bollingbroke House is far superior, being clean, friendly and having a warm atmosphere. I know I can be at peace knowing my father is well looked after 24/7.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you for your kind and reassuring review. It is so nice to know we are trusted to take care of your loved one, and that you are happy and reassured. Thank you for all your continued support.

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Review from Andrew S (Son of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum came to Bollingbroke her health and happiness have improved beyond belief, the staff are fantastic, interacting with residents and relatives, always smiling under sometimes challenging situations. They also arrange various outings and activities which my mum loves. I would not hesitate
to recommend this home to anyone.
Reply from Julie Phillips, Administrator at Bollingbroke House

The management and staff team highly value your feedback, we pride ourselves in having our resident's best interests at heart. We all really appreciate your continued support and your lovely feedback.

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Review from A M (Sister of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best care home I have ever visited, my brother is so settled in Bollingbroke, the staff are amazing with him, and also with family, they cannot do enough for you, there is always something happening (e.g.) singers, coffee mornings, the Christmas and Halloween parties were fantastic, all staff deserve
so much.
Reply from Julie Phillips, Administrator at Bollingbroke House

The management and staff team highly value your feedback, we pride ourselves in having our resident's best interests at heart. We all really appreciate your continued support and your lovely feedback.

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  • Treated with Dignity
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Review from G R (Wife of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say what excellent staff at this care home. Great work done by management that run the care home. Everything is very clean and tidy, it has all been redecorated, which looks very nice. The Christmas decorations were excellent. It is nice to know my husband is in good hands with the care
he needs. Thanks to everybody.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you so much for your lovely feedback, your continued support really does mean a lot to us all. It is reassuring to know that you are happy and content with the care the service provides.

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Review from Diana B (Friend of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Bollingbroke House is excellent - the staff are very attentive and helpful. They do everything they can to enrich the lives of the residents and include them in activities. Nothing is too much trouble. The home is always clean and the residents praise the food.
Reply from Julie Phillips, Administrator at Bollingbroke House

Good Afternoon, thank you for your lovely feedback, we really appreciate any feedback we receive.

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Review from A G (Sister of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My review of Bollingbroke House in the last month, it has been difficult for us, as a family, seeing my sister in bed a lot of days but we find some of the staff really lovely and pleasant and really aim to please. I think there should be a little more activities for residents. The cleaners are always
busy, rooms are lovely and clean. Think there could be a little more entertainment for residents.
Reply from Julie Phillips, Administrator at Bollingbroke House

Thank you for your feedback on our service. We always welcome any feedback to improve our service in any way possible. Any area of concern, you can pop in to see management who will be happy to assist.

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Review from Jane D (Daughter-in-law of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No smells.
Excellent staff - so friendly and care so much.
Home-from-home.
Really enjoy visiting.
Best care home I have been to.
Would highly recommend.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you for your lovely review, Jane; your support means so much to us all.

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Review from Mary M (Sister of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of visiting my sister at Bollingbroke House, I am truly happy with the way she is looked after. She can be difficult at times, but they all know her personality.
Today, I attended the Christmas and entertainment party, and they all went far beyond my expectations and made the day very
special. Myself and the rest of the family are happy with the way she is looked after. The home is clean and welcoming, and the food they serve is absolutely amazing. I couldn't wish for a better place for my sister to be. She is happy there, and if she is happy, we are all happy. A remarkable place. Deserves a ten out of ten.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you for your lovely feedback, Mary; we value your support. We are happy to know that you are happy to have your loved one in our care. Thank you for leaving your review.

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Review from Sharon M (Daughter of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really enjoyed the staff entertainment. Lovely to see so many happy people. It's been a bundle of joy, and I would like to wish you all a Merry Christmas.
Reply from Lynsey Walker, Home Manager at Bollingbroke House

Thank you so much for your lovely feedback. We really do appreciate your support.

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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Bollingbroke House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.829 for Bollingbroke House is calculated as follows: ( (216 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 252 Ratings = 4.829
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bollingbroke House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bollingbroke House

What types of Care is Bollingbroke House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bollingbroke House have?

There are 26 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Bollingbroke House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bollingbroke House to the centre of Barnsley?

5.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bollingbroke House to verify any information. View our terms and conditions. Bollingbroke House has an Basic Service - more info.