Dearne Valley Care Centre

I can't recommend this place and all the staff on the dementia team highly enough.

In my experience Dearne Valley Care Centre have been excellent in caring for my mum. The staff are friendly and very engaging with the residents and the families. There is a good range of activities and Mum always looks clean and presentable. Staff are very approachable and I am very pleased with the service given.

Mum has been here for 5 years now. Very well looked after. Makes me and our family happy that Mum is looked after and safe. We do appreciate the care and kindness Mum receives. Thank you x

From my experience it is a very well run care centre.The staff are excellent, the food is very good from what I ate at the Xmas Party. All in all my sister in law is very well looked after.

Staff are always very helpful, and will always answer any questions almost immediately. If you have any concerns the managers door is always open. You are always kept fully informed should your relative require any medical treatment. Everybody seems happy in the home, and there are always activities going on.

My sister has now been in the care of Dearne Valley for over 3 years. While the care she receives is still good, I do not think its as good as it was when she first went in. Due to the fact that we live more than an hour's drive away and (own own illness) we are not able to visit as often as we would like. In all the times we have visited, only twice have we seen any sign of 'activities'. While I appreciate my sister would loath to join in, perhaps others might.

The staff and management go above and beyond in every way. They are a credit to the industry.

Of the times I have visited my nanna I can see that she is treated with the utmost care and respect. Nothing is too much trouble. Her room is specious, comfortable and clean. The food is always plentiful with great choice and looks and smells delicious.

My father passed away in December. I was so impressed with the high quality care he received prior to his passing. The staffs support and understanding was crucial during this time. My mother is settling well and I am so relieved she is safe and very well looked after now.

Placed my mother her for respite, she had one-week respite care. She was very well cared for, with clean spacious rooms and environment. Excellent care. Food was very good. Would not hesitate to recommend it.

Very impressed with the care Aunty Linda is receiving and the care home itself. The staff are very friendly.

Mam has been at this care home since the beginning of the year. During that time mam has been treated with the utmost care and respect. All the carers care for mam as we would care for mam. Nothing is too much trouble. The home is clean and comfortable with all facilities possible to ensure interaction with all the guests. Well done to all.

My dad initially went to Dearne Valley for respite but then became a permanent resident. He had a good relationship with staff and any concerns we had were dealt with straight away. His room was very comfortable and kept clean. Throughout his stay, he became more frail and needed more care which was always there for him. The care and support my dad received in the last few days of his life was excellent and the comfort we got from them showed a great example of the commitment that the staff have. We would definitely recommend Dearne Valley to other families.

Very happy with this home. The person I see seems very happy and looks a lot more healthy and they like being in the home. A very good care home and staff very nice, helpful and friendly.

Well, where do I start? Unexplained bruising appears all over my mum's arm that is very evident from the photos that it is a hand mark. The 2-day delay in being told about this bruise and then the staff couldn't tell me how this happened. There was also a delay in reporting the bruise to the safeguarding team at the Council. The manager could not "substantiate" where the bruise came from, but lessons will be "learnt" from this. All I can say after this incident was that mum never went into her bedroom again as this scared her and you could see the fear on her face. Thankfully I got her out of there before it got any worse. Simply not good enough at all! If you are considering this home for a loved one I would seriously stay clear. This place doesn't deserve to be called a care home at all. There were no activities at all going off, my mum and other residents were just left sat in between dinner and food times to music or the TV playing out on a loop. Disgusting level of care!

My mum is 92 and has advanced dementia. A birthday card was given by the staff and truly made the day a bit more special for mum. She was treated with respect and dignity at all times. I was informed of any problems that arose (skin tears) from her behaviour. There are large pictures on the wall of old-time film stars which give comfort and help to jog mum's memories. The staff were excellent. Hygiene and personal care was excellent. They even managed to shave mum's whiskers and cut her hair. Not an easy task given her uncooperative condition. Mum was in for 18 nights of respite and emerged if anything, better than when she went in.

The staff are very caring and show respect towards mum caring for her dignity. They inform us of all actions and promptly act for mum's needs. They are cheerful and helpful and always willing to help,

The care provided to my mother was very good all the staff were kind and compassionate and provided individualized care in, at times, very challenging situations. The care at end of life was excellent and the staff were kind and supportive to my mother and all the family. We would recommend the care home to other families.

My uncle was here for 2 years and he really enjoyed this phase of his life, in no part thanks to the staff who were so lovely to him. The home was clean and well maintained and he was really well looked after. Thank you.

The staff are professional, helpful and friendly. Very clean and secure. My dad was well looked after during his stay.