Thornhill House

Church Street, Darfield, Barnsley S73 9LG
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9.9 200 Reviews
  • Thornhill House, Barnsley
Thornhill House practises care provision that makes a long-term difference to the health, lifestyles and well-being of clients, who may have a wide range of complications.

Staff take pride in a sensitive approach, including for loved ones and at times of transition when there is understandable anxiety involved.

All care is personalised and the provider strives to be affordable within impacting on the high standards care workers are trained to achieve.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £880 – £950
  • Self-Funded Residential Dementia Care: £930 – £950

These prices are only a guideline, please contact Thornhill House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Christian Mason (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (40)
Total of 200, showing 21-40
9.9

Thornhill House has a Review Score of 9.9 (9.905) out of 10, based on 53 reviews in the last 2 years. Over all time Thornhill House has 200 reviews.

Overall Experience

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  • 11
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care, mum is very happy there. Very friendly staff who care about their job, and the people they look after, gives us peace of mind she is well looked after.
Thanks for the help you gave.

Reply from christian mason, Registered Manager at Thornhill House

Thank you so much for lovely feedback, will pass this on to staff.

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Overall Experience  Overall Experience 2.0 out of 5

I cannot even put into words how disgusted I am with this place! Some staff cared others not so much at all. The management is very unprofessional, mum had to be moved to a more suitable placement and when I got there to assist with this, the manager had already placed her outside with my aunty and
a staff member at a table having a cup of tea in her nightwear. I was absolutely disgusted with this, all her things were already packed before I even agreed to move mum. You really need to open your eyes to the meaning of care, compassion and dignity!

Reply from Christian Mason, Registered Manager at Thornhill House

Thankyou for your review. Unfortunately the comments are not factual and we had to act in the safety of residents and staff. The manager was actually overseas, on return he helped find a placement at our sister home where the lady settled well. The lady was taken outside with her sister for a cigarette. I appreciate your feedback and happy to discuss in detail.

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Overall Experience  Overall Experience 5.0 out of 5

My Mum was in Thornhill House for 3 years before sadly passing away in July. Mum received excellent care and attention during her time there, nothing was too much trouble for anyone and she was safe and well. The activities for the residents and the entertainment especially when a singer was there Mum
loved, everyone joined in even the staff and management.
The food was lovely and enjoyable. Mum enjoyed having her hair done every Tuesday. So thank you to the manager and all your staff for making Mum's last 3 years happy and enjoyable. Also thank you for the caring service you did when it was Mum's funeral it was very much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

The care my nan received at Thornhill House was fantastic. the manager and his staff are truly amazing and inspiring people. After my Grandad passed my Nan rapidly went downhill and was very frail and didn't engage much. The change in her once she had moved into Thornhill was unbelievable and I know
she got her spark back. The activities the residents have and opportunities to engage is amazing and every care home should be like this.
Sadly my Nan passed away in July and again the support from staff was fantastic. Christian did a lovely service at Thornhill which was so personal.
A massive thank you for everything!

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Overall Experience  Overall Experience 5.0 out of 5

My mum was in here for 2 years before passing away in May of this year. The staff at Thornhill are the most lovely, caring, enthusiastic people and they are undoubtedly what makes this home what it is. I cannot thank them enough for looking after Mum and making her last 2 years as good as they were.
The activities here were amazing, regular entertainment which Mum loved and loads of participation from the staff.

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Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident of Thornhill House in Darfield and I honestly cannot thank them enough for the care and support they provide my dad. My dad is very settled and a lot calmer thanks to all the staff there. I wanted a care home for him where they actually involved residents with activities and other
things rather than him just spending his days sat in the chair and Thornhill 100% deliver on that. Every week there is something happening in the home whether it be coffee mornings or entertainment. Amazing home. Keep up the good work.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely excellent care from the staff at Thornhill nothing is too much trouble at all. Always something happening and entertainment for the residents. Literally couldn't ask for a better place for my father in law to be, the best care home there is.

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with Thornhill House for my mother in law, there is so many activities that take place, and entertainment put on, food lovely for them, staff amazing, managers amazing, one big happy family there, you don't feel like it's staff and residents, you feel like they are family to the staff
and managers, a massive thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The staff and management cannot do enough for the residents to keep them stimulated, happy and safe. If I should need to go into a care home for any of the services Thornhill House cater for I hope I would be able to go there. I cannot speak or praise them highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

My loved one has been here since last year. All the staff and management are absolutely brilliant, go out of their way to make sure our family member is well looked after, safe and happy. It's such a friendly warm place and always makes everyone feel at ease.

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Overall Experience  Overall Experience 5.0 out of 5

Nothing short of excellent.
My mum has been at Thornhill now for 8 months it's been a very challenging time health-wise but the care she's been given has been outstanding from all the staff in Thornhill.
Can't thank them enough.
Would definitely recommend it to anyone thinking of looking for a care
home.

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Overall Experience  Overall Experience 5.0 out of 5

When I visit my friend he is always happy and well cared for by carers who do their absolute best. They care for people as individuals, no matter how challenging that might be.
My friend says Thornhill is his home and he never wants to live anywhere else.

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Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank management and every single member of their wonderful staff. My Father was in the care of this wonderful home for just under 3 weeks to rehabilitate his back walking. Management and all staff could not do enough to make my Dad's stay an enjoyable one. They all went above and
beyond. The care and compassion of everyone who works there were outstanding and I would highly recommend this care home to anyone. The entertainment that they have for residents is fantastic. My Dad has said if he ever has to go into a care home he would want to go to Thornhill. I have also told my daughter if I have to end up going to a care home in time I want to go here. 5* service from everyone. Once again thank you to all management and staff you are like one big loving family.

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Overall Experience  Overall Experience 5.0 out of 5

I have to thank all staff who work at Darfield, Thornhill House for the excellent care and support they give to all their residents. They have looked after my Mum since December 2017 and taken the best care of her during this time, supporting her through the loss of her husband in 2020 and through the
difficult condition that dementia holds. My Mum turned 90 last September and the staff arranged a delightful afternoon tea at the home for my Mum so that our family members could be together with Mum without her getting anxious about going anywhere. She sat with us for over an hour which must be a record for Mum. All residents are thought about here. No one is excluded from receiving gifts at Christmas or Easter. Staff ensure everyone is catered for. It is a truly family-orientated environment and my Mum is settled and happy there. I can’t thank the manager and all the staff enough for what they do.

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Overall Experience  Overall Experience 5.0 out of 5

My grandad was a resident at Thornhill Care Home. He sadly passed a few weeks ago.
But his time spent at Thornhill was made special and loving and he felt comfortable and safe here. The staff go above and beyond to cater for your needs and nothing is ever too much to ask for. I honestly cannot say
a bad word about Thornhill even though Grandad could be a challenge at times and awkward! All the staff knew how to take him and his stubbornness.
There's always plenty of entertainment on for the residents and from what I've seen they all love it and it's lovely to see them all enjoying themselves too. Overall Thornhill is a lovely place for your loved ones to stay and the care they receive is outstanding.
Thank you all again for taking care of my grandad and making him feel welcomed and part of a family.

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Overall Experience  Overall Experience 5.0 out of 5

I visit Thornhill House every month to lead a church service. The residents and relevant staff are always ready and waiting and eager to participate in the discussions and singing of old hymns. They love to engage in conversation and tell me all they have been doing as we await start time and we discuss
the various activities, entertainment and beauty treatments they have had.
I go to many care homes but love my visits to Thornhill where there is always a warm welcome, well cared for, happy residents and cheerful staff.

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Overall Experience  Overall Experience 5.0 out of 5

Best care home with a fantastic manager and all his staff who always go above and beyond to care for all the residents with dignity, it's not a care home it is home from home with lovely food and entertainment that is first class. My mother-in-law loved the Manager and his staff she was a resident before
she sadly passed away.

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Overall Experience  Overall Experience 5.0 out of 5

My nan was living at Thornhill House right until she passed away 21st March 2023.
The care she received whilst living here was outstanding, we are so grateful for everyone that cared for her and made her feel like she was a human being and not just a number.
I will always remember my nan telling
me 'they are all lovely here, they talk to me like a person and not down to me', it was a big comfort to us knowing she was happy and well cared for.
When Nan passed away, the care they showed towards my nan and us, as a family, we will never forget, nothing was too much trouble and they carried on caring and talking to my nan like she was still here with us, they really did treat her with the dignity she deserved.
We, as a family, will always be forever grateful to them all.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Thornhill House are really friendly, kind and caring. They genuinely care about all the residents and always make me feel very welcome when I visit my auntie.
My auntie is really well looked after and loves living there. There are always lots of activities, outings and entertainment
for her to enjoy. The food is lovely and home-cooked. When she has been ill they have always called the doctor out to see her straight away. Nothing is too much trouble. We can't thank the manager and all the staff enough!

Reply from Michael Smith, Operations Director at Thornhill House

What a lovely review to read this morning, thank you so much for taking the time to share your experience with us, I will feedback to the team in the upcoming staff meeting.
If we can ever do anything to make things even better, please speak to a member of the management team.
Thanks again.

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Overall Experience  Overall Experience 5.0 out of 5

My auntie moved to Thornhill House in January 2023. She is doing really well, lots of activities, bingo, drawing, exercise, a singer on at least once a week to engage the residents and get them singing along. Do not hesitate to call the doctor if Auntie is unwell.
All staff are brilliant, headed up
by the manager who interacts with residents brilliantly.
Peace of mind knowing she is well looked after.

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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Thornhill House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 53 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Thornhill House is calculated as follows: ( (606 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 629 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Thornhill House is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 52 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jun 2019

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (23)

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Meet the Team (3)

Michael

Michael Dudley-Smith

Job Title: Operations director

Joined: 2015

To support each home and ensure compliance is maintained and the residents get quality care.

Margaret

Margaret Shaw

Job Title: Deputy Manager

Joined: 2012

My role is to endeavour that all residents have a life worth celebrating and that the home is run smoothly and efficiently

Christian

Christian Mason

Job Title: Manager

Joined: 2014

I have my level 5 in management and a wealth of experience in the care home setting. I aim to ensure my residents are provided with a stimulating environment and quality care.

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