Silverwood (Rotherham) has a Review Score of 9.7 (9.703) out of 10, based on 27 reviews in the last 2 years. Over all time Silverwood (Rotherham) has 114 reviews.
Review from Karen S (Daughter of Resident) published on 25 March 2019
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Overall Experience
5.0 out of 5
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Review from Theresa H (Daughter of Resident) published on 13 March 2019
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Overall Experience
5.0 out of 5
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Review from J K (Resident) published on 7 March 2019
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Overall Experience
5.0 out of 5
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Review from Dena F (Daughter of Resident) published on 7 March 2019
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Overall Experience
5.0 out of 5
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Review from K S (Daughter of Resident) published on 1 March 2019
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Overall Experience
4.0 out of 5
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Review from Kerry W (Relative of Resident) published on 22 February 2019
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Overall Experience
5.0 out of 5
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Review from G F (Daughter of Resident) published on 19 December 2018
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Overall Experience
5.0 out of 5
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Review from Darren J (Son of Resident) published on 19 December 2018
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Overall Experience
5.0 out of 5
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Review from Denise W (Daughter of Resident) published on 19 December 2018
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Overall Experience
4.0 out of 5
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Review from Beverley S (Daughter of Resident) published on 19 December 2018
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Overall Experience
5.0 out of 5
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Review from G D (Son of Resident) published on 19 December 2018
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Overall Experience
4.0 out of 5
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Review from Jill H (Daughter of Resident) published on 20 November 2018
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Overall Experience
5.0 out of 5
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Review from Brian C (Partner of Resident) published on 28 September 2018
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Overall Experience
5.0 out of 5
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Review from B S (Niece of Resident) published on 6 September 2018
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Overall Experience
5.0 out of 5
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Review from M J (Respite Resident) published on 17 August 2018
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Overall Experience
5.0 out of 5
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Review from Ann C (Resident) published on 8 August 2018
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Overall Experience
4.0 out of 5
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Review from Janet M (Daughter of Resident) published on 11 July 2018
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5.0 out of 5
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Review from Hazel F (Wife of Resident) published on 6 June 2018
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Overall Experience
5.0 out of 5
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Review from Janet B (Daughter of Resident) published on 11 May 2018
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Overall Experience
4.0 out of 5
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Review from Darren P (Son of Resident) published on 11 May 2018
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Overall Experience
5.0 out of 5
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The Review Score of 9.7 (9.703) out of 10 for Silverwood (Rotherham) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.703 for Silverwood (Rotherham) is calculated as follows: ( (228 Excellents x 5) + (89 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 320 Ratings = 4.703
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Silverwood (Rotherham) is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Mar 2024
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Job Title: Home Manager
Introducing Carrie Davies
Home Manager at Silverwood, Rotherham
What does ‘kindness’ mean to you?
“For me, it’s embracing the personality and individuality of each and every resident.”
Carrie is highly experienced and motivated Home Manager who is dedicated to delivering the highest possible standard of care and quality of life. She has a proven track record of providing excellent care and support, from starting at Silverwood as a Carer and developing her skills to become Home Manager.
Carrie shares HC-One’s vision in aiming to provide the kindest care for each and every resident, that’s why she joined the company in 2011. She is passionate about eliminating the stigma surrounding care homes and encourages the Residents of Silverwood to live life to the fullest.
She uses her knowledge of the local area to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Silverwood.
When asked what she enjoys most about her role, Carrie remarked:
“The variety, knowing that no two days are the same for me or my colleagues.”
Outside of work, Carrie loves listening to music, she believes that love and music make the world go round.
If you would like to find out more information about Silverwood, Carrie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
T 01709 532 022
W hc-one.co.uk
E silverwoodrotherham.manager@hc-one.co.uk
