Beechy Knoll

Mum was a resident at Beechy Knoll for 6 months. She sadly passed away on 2nd October.
Mum received excellent care whilst at Beechy Knoll. The staff and management there are amazing. Patient, kind, genuine, caring for the residents and family who visit. I live in France so could not visit Mum as often as I liked, but when I rang, the staff would always take time to reassure me and ensure I had a full update on Mum's health. They knew her!!

When entering the premises you immediately get the feeling of stepping into someones home. It has a welcoming, homely feel to it. What it lacks in modern decor it makes up for 10 fold in a welcoming, positive environment. The staff do an amazing job and are so patient. There are creative activities, treatments for residents, shows and lots of social activities to keep residents active and occupied. The food is also good and residents are monitored at all times.

I would not hesitate to recommend Beechy Knoll as a care home for your loved one.

I would like to say a big thank you to staff and management in particular. They are approachable and understanding to our needs as well as my moms. You are always made to feel at home and they work so hard in all areas, residents needs, health and safety, entertainment to mention a few. Thank you.

My mum stayed at Beechy Knoll for 1 weeks respite and loved it, So much that when the time came to go into a care home she wanted this one. The staff are brilliant and the food is good, I know as I've stayed for tea. There is also always something going on for them to do.

My mum and sister went into care together. The care they are receiving at Beechy Knoll is first class. Nothing is too much trouble for the lovely, friendly staff. I am confident that my mum and sister are receiving the best of care.

Beechy Knoll has a really good atmosphere.
The staff and management, who are visible and very approachable put themselves out to help you and explain things.
You don't feel you are visiting an institution but a big, happy family home.
Any issues are dealt with immediately and feedback is excellent.
Residents and family meetings are held regularly.
Mum says she "likes it here" - something that reassures me no end.
All thanks to the new management.

Visited a lady whom has been our family friend from "the war days", whom we call our aunty. Visited every day for five years. We picked Beechy Knoll Care Home as this is next door to our home. We never looked back to this day (8th July 2017) when my aunty sadly died.
The magnificent new manager made brilliant necessary changes. Wonderful, caring, dedicated staff. Very clean, excellent meals, nice approach to building etc.

Rather dismal when first visited. There is a new manager and it's different altogether happier environment, happier staff, cleaner - in fact, it's spotless. A pleasant, bright place to be. My sister is very happy and contented there. Her appearance is much improved due to the better care.

Up till October 2016, I was so very concerned about management and staff issues. A new manager was appointed, we have had meetings and spoke at regular times. I feel as though I have been listened to and now feel more than confident that all past issues have been resolved and look forward to the future, sharing and being totally honest. I now trust the manager 100%.

Mum has been in Beechy Knoll for approximately 18months. Mum was not happy, we also were not impressed with the care or service provided. However, in the past few weeks, everything has improved. There is still a long way to go but thank you to the Manager. Our mum is happier now than she has ever been living in the home.

Staff always friendly and helpful. The home is clean and tidy with activities and singers here on a regular basis and visiting any time (within reason).

I always find the staff helpful and friendly. The lady who does the activities is brilliant with the residents and does lots of different activities with them. Cleanliness of the home is very good also. I would definitely recommended this care home.