Darwin House, Sheffield, South Yorkshire
Darwin House, Sheffield, South Yorkshire
Darwin House, Sheffield, South Yorkshire

At Darwin House, staff realise and value the important things in life. An excellent team pride themselves on that extra attention and warm friendly atmosphere that everyone who lives and works here enjoys.

The ethos of the home is to make life easier and more comfortable for individuals whilst enjoying their independence.

Darwin House is a privately-owned luxurious residential home. A beautiful Victorian building with elegantly proportioned rooms, complimented by a purpose-built modern wing with large individual bedrooms all with en-suite bathrooms. All staff are caring, compassionate and supportive, working to build a strong rapport with residents.

Darwin House offers a comprehensive list of facilities available including chiropody, dentistry and all other health services. They also have a weekly hairdresser in a purpose-built hair salon.

Darwin House is a home designed for the future providing quality care and a safe environment where dignity and independence are always maintained.

Owner: Darwin House Ltd

Person in charge: Cheryl Payne (Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 18

Shared Rooms: 5

Rooms with ensuite WC: 23

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Darwin House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 15 Nov 2017

Contact us for further enquiries.

Reviews

9.7 Darwin House has a Review Score of 9.7 (9.655)

The Review Score of 9.7 (maximum of 10) for Darwin House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 40 Reviews over all time. This Average Rating is also the rating value for Darwin House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.655 for Darwin House is calculated as follows: ( (326 Excellents x 5) + (133 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 473 Ratings = 4.655

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Darwin House is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 22 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    30
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Darwin House?

  • Extremely LIKELY
    38
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Darwin House

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    8
  • Friend of Resident/Service User
    6
  • Resident / Service User
    4
  • Nephew of Resident/Service User
    3
  • more

Darwin House has been fantastic for my nan and allowed her to recover and regain her fitness after a fall. They have also supported her and us as a family through her transition from respite care to full resident of the home. The staff are wonderful and have made us all welcome. They have eased our worries and ensured my nan has company. Health and comfort. My only concern is my nan often states she is bored due to activities not always running when stated. But overall they are brilliant and it is a huge weight off to know my nan is safe and looked after.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

First impression - very friendly staff (top to bottom).

This was carried through during the whole two weeks of my wife's stay (whilst I was in hospital and recovery). The accommodation was highly satisfactory, comfortable and clean. Fresh smelling.

Very good food. Menus well thought through.

My wife states that under the circumstances, she would return!

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff are very friendly and helpful. Mother looked after well. Good food, clean and room a little tired but ok.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

I went to visit a friend's mum in Darwin House about four times in the last two months and I was extremely impressed but the services and the kindness of the staff. I went unannounced each time and always had a great welcome. My friend's mum is now really well settled, she went on an organised visit, has a beautiful and spacious room and was allowed to take her dog with her. The atmosphere in the house is very pleasant and the staff (male and female) is very welcoming and flexible. I was very impressed by it all.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Everyone was so helpful and I had the help requested at times. My husband would have wished to be able to smoke outside whenever requested.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Mum has recently been discharged from the hospital after a ten-week stay. She suffers from anxiety and could not cope when she returned home, her GP supported respite and contacted Darwin House as a matter of urgency, luckily they had a respite room available immediately. From the moment we arrived with Mum I felt at ease. The staff were so caring and made mums stay wonderful. We decided to keep her in there for a further week where she felt she was so much better. We recently visited again and had and had lunch there for Mum's 87th birthday, they made me feel so welcome. Really recommend Darwin House.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My mother has now been in Darwin House for 4 years and we are happy that it is the best possible place for her to be.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My cousin has been in Darwin House for 3 years and since January, I have tried to visit monthly.
Immediately you walk through the door, you are met by lovely staff with a friendly word and smile. There is a lovely freshness about the place and the rooms are clean and tidy and there are always flowers being displayed. It is small and intimate and the residents always seem so happy. I have visited the other care homes in the past but Darwin House is a wonderful example to follow. I hope if and when I have to be looked after in my old age, Darwin House or somewhere of a similar standard would be on my radar.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

I have found the care that my father receives to be first class. All the staff are caring and look after him extremely well. The whole place is spotlessly clean and well looked after.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pleased with the support my 107-year-old aunt has received. She is unable to participate in activities etc but the home is always very clean, warm and very welcoming.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My sister has been a resident at Darwin House a little less than a year. She has settled in very well and appreciates that living alone was not practical.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother has now been a resident at Darwin House for 5 years.
The staff are very kind, patient and considerate with my mother. Recent health problems have been conscientiously pursued and family informed regularly.
I really cannot find fault with the home. The only exception being that occasionally recommendations/suggestions made have not always filtrated down to the staff. This I guess will be difficult with staff working shifts.
Otherwise very pleased.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother has now been a resident at Darwin House for two and a half years. Throughout this time, her health condition has varied but at all times the staff have taken great care to meet her needs ensuring her welfare and well-being are of a high priority. There is always a warm, welcoming, friendly atmosphere with no restrictions on visiting times. There three monthly review meetings are very well organised - purposeful, any agreed actions are always carried out. None of these things would be possible without quality leadership, management and everyone is to be congratulated ion the tireless work that they do.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Building work was being undertaken during my mother's respite stay.
Management controlled the situation well, to minimise disruption. A clear, friendly ethos was set by the management and without any exception, this filtered down to all the staff.
It was clear that this was the resident's home and the friendly respectful atmosphere was outstanding.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff are very caring and friendly. They are always patient and kind with my mother and other residents.
The accommodation is good, the food is very good.
The staff communicate well with the family.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The standard of care, the staff and the quality of the home is exceptional. The staff are like a large family and nothing is too much trouble. When we took my old aunt she was very distressed and very soon they took her under their wing and now she just loves it.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has been at Darwin House for about 1 month. She has settled in fantastically thanks to the love and care of the wonderful staff. The food is excellent and the whole place could not be better. Darwin House is a very happy place to be and to visit.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found that Darwin House provides excellent care and that staff are supportive and welcoming.
Managers are readily available and team leaders are quick to meet any particular needs that are identified.
Overall I draw great comfort from the environment created and understanding shown.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home is caring and considerate meeting the needs of residents and visitors. There are plenty of activities which stimulate the residents as well as bearing in mind individual interests.

How likely would you be to recommend Darwin House? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are pleasant, knowledgeable and made me feel welcome. The home decoration is really nice, especially changing normal pictures to more wintery seasonal ones. The ladies and gentlemen who live here appear happy and well looked after.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Darwin House provides a safe and very comfortable home for my mother. She is treated with both respect and love. Her personal needs are carefully assessed and it is wonderful to see how the staff respond to them. The managers are keen to provide extra activities and to make the home as attractive as possible. The staff are unfailingly helpful and kind.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The accommodation exceeded expectations, a sitting room, bedroom and bathroom. All large rooms and well-furnished. A new TV and a telephone provided and a buzzer to call assistance. Vegetarian meals and sandwiches were fine but the only thing I missed was a fruit bowl in the dining room to help yourself and encourage your '5 a day'. The staff are excellent, kind and helpful. I liked the way the frail, elderly residents were fed and cared for sometimes with a hug and a kiss bringing smiles and happiness. My week in respite care was a new experience; I can definitely recommend.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Darwin House is a welcoming care home with friendly, caring and compassionate care staff backed by a professional and kind management team providing high standards of safety, care, and kindness to residents in a comfortable environment.

As well as looking after the needs of residents staff are always helpful and considerate to visitors.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very pleasant stay, friendly, cheerful happy staff. Always helpful and considerate.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Visiting my friend who is a resident at 'Darwin House' is always a pleasant experience. The staff are friendly, welcoming and very caring towards the residents. My friend is always treated well with kindness and dignity and her family are relieved and found such a good place for her to live. The staff work hard to provide stimulation and activities as well as occasional trips out. I would recommend 'Darwin House' to anyone needing care.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Rooms: Good

Value for Money: Good

I think my friend (ex neighbour) is well cared for. As a friend I am unable to assess value for money but am sure safety etc is of a really high standard. Staff are always polite. Very pleased today as we are able to be sat outside in the garden.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

My experience on visiting Darwin House has been so very rewarding to know how a care home has been run in all aspects of caring. Having been a course tutor for home carers/wardens/social care students, I cannot praise it enough. I took a new friend today and she was so impressed with how nice the staff were etc. This is my honest opinion. This is one of the most caring homes I have been in all over the city in the past. I am old now but my standards of care have not changed. Keep up the good work. Well done.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

. Clean, tidy and well organised.
. Very attentive staff for both residents and visitors.
. Excellent food, some of which is tailored to suit palates of individual residents.
. Very good provision of services.
. Good, airy, bright rooms.
. First class service at all levels.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.3 out of 5

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff are very approachable and supportive to residents and family members. I receive regular feedback on Mum's wellbeing, for example, each time the doctor has seen her. Standards are high across all aspects of residential care. Darwin House is a very welcoming environment and a pleasant place to live. It doesn't feel like a care home Activities are offered to stimulate residents and all staff are very caring and understanding of resident's needs. Food is excellent and varied. Residents are treated with dignity. Quite simply there is not a better place for Mum to live in her later life.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

living in Blackpool I'm unable to visit my uncle more than four times a year, yet on each occasion I have been impressed with the care given to him. He is always clean and has a good rapport with the staff who laugh and joke with him. On every visit I've been offered refreshment (very welcome after a long journey) and I've noticed how clean the rooms are, no lingering smells anywhere. Sometimes I phone the home and if possible, I speak with my uncle, as the staff are happy to help him come to the phone. This June I was delighted to see their rapid response when an emergency buzzer sounded and I know my uncle is in safe hands.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I consider that I am well looked after the helpers do a very good job. They are very caring both men and women.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As my husband and I were going on holiday for the whole of February we decided, with my mother, that she would spend this time at Darwin House. From our initial enquiry and onwards the staff were so helpful. The transition for mum to Darwin House was smooth and they made her feel so very welcome. She was very happy during her stay and we were able to enjoy our holiday in the knowledge that she was being cared for well. A great team and many thanks to them all.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I stayed at Darwin House for 5 weeks while my daughter was on holiday. I found the attention received and kindness of all staff to be exceptional. The food was excellent, all rooms were well maintained and decorated and were both clean and warm. I would happily go back to stay at Darwin Hose again, the next time my daughter is on holiday.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mum had just over 4 weeks respite after being ill in hospital. The staff were fabulous, very respectful and caring. Nothing was a bother to them. The food was lovely (I stayed for 3 meals with her) and there was plenty offered, all freshly cooked and suitable for pensioners tastes. Her room was satisfactory clean and comfortable. Her laundry was kept up to date, my only concern was that a few items of underwear went astray. I would have no hesitation to recommend this home.

How likely would you be to recommend Darwin House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Darwin House is a very pleasant home which is kept spotlessly clean. The large well maintained rooms have a pleasant appearance and residents have the use of a free telephone. The staff are excellent offering constant care within nothing being too much trouble. I would have no hesitation in recommending this home to anyone.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My aunt seems very relaxed and happy at Darwin House. The staff are very caring and well informed regarding my aunts medical conditions. She has had a few emergency trips to hospital recently and spent a few nights in hospital. On her discharge Darwin House staff have welcomed her back with a broad smile and settled her back in providing the care and attention I know she will always get. An excellent care home.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An excellent home with friendly and helpful staff creating a very good atmosphere. Illness caused the stay of my mother in law to be relatively short but the decision to move from another home to Darwin House was well justified.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Darwin house has very caring staff. They are friendly and open, laughter can often be heard as they work together. The home is extremely clean and the rooms are cleaned on a weekly basis. The food is good, tailored to the choices and dietary needs of the residents. The manager is superb, she is friendly and efficient. All queries/complaints are dealt with immediately. There is an honest and open approach to everything. The accounting system is second to none. It is worked out extremely fairly, an expensive business in which they never overcharge or take their full cancellation fee as there is always someone waiting for a room.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been at Darwin House since march of this year. It is remarkable, and wonderful, how quickly it became 'home' for her, not a 'care home' but 'home'. It is small enough to be intimate, but large enough for there to be other residents with close enough interests for her to have made warm friendships. The staff are generally cheerful and invariably caring. There is a good variety of activities, including trips out. and there are rarely any nasty smells and never ever any circles of residents starting blankly at television screen, everyone is occupied and cared for.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Darwin House is a wonderful welcoming care home with extremely high standards of cleanliness and home-like comfort. The staff are warm, friendly and provide sensitive and attentive care around the clock. Every resident is shown respect and treated with dignity. The home has a lovely ambience and friends and family of the residents are welcome any time of the day. My mother is extremely happy here and has made new friends both staff and residents. She particularly enjoys the music activities provided and trips out in the car with her carer and Skegness. The meals are lovely - food is prepared freshly and served attractively, I can't praise the home highly enough.

How likely would you be to recommend Darwin House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

February 2015

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Care Home Idol 2016

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