
Our family were so relieved to find this outstanding care home.Susan W(Daughter of Resident/Service User)

This is a very good care home, clean and very friendly. The staff are very good and caring.M C(Resident / Service User)

Very welcoming friendly and helpful.Graham G(Husband of Resident/Service User)

Our family were so relieved to find this outstanding care home.Susan W(Daughter of Resident/Service User)

This is a very good care home, clean and very friendly. The staff are very good and caring.M C(Resident / Service User)

Very welcoming friendly and helpful.Graham G(Husband of Resident/Service User)

Croft House Care Home provides residential and dementia care in a warm, friendly and supportive environment. The home is based in Keighley and offers comfortable accommodation for older people who require long-term, respite or short-term care.
The team at Croft House focus on getting to know each resident as an individual, including their personal routines, preferences, interests and care needs. Care is planned around each person, with dignity, kindness and respect...
Care Provided by Croft House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Extras include Hairdressing and chiropody. All trips and entertainment are covered by the weekly fee.
Local Authority clients are accepted but are asked to pay a top up to meet our fee levels.
The price(s) shown are provided by the care home. Contact Croft House Care Home for full pricing details and T&Cs.
Contact Croft House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Croft House Care Home Ltd
- Private Owned
Person in charge
- Helen Lord(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (5)
Croft House Care Home Reviews (72)
Croft House Care Home has a Review Score of 9.7 (9.656) out of 10, based on 13 reviews in the last 2 years.
Over all time Croft House Care Home has 72 reviews.
My mum has settled in really well at Croft House. All the staff are wonderful, very friendly, extremely helpful, go above and beyond and you are always made to feel more than welcome whatever time you visit.
Your kind words mean a great deal to the whole team. We will make sure they are shared with all our staff. It is a privilege to care for your mum, and we look forward to continuing to support her and your family.
Helen is a brilliant manager and I am so grateful to her and all the team for the comprehensive assessment they did in relation to mums ongoing care.
Mum quickly settled in - in fact after only a few days the staff became like family to mum. I won't mention any names in case I miss anyone out but can honestly say that every member of staff, regardless of role or grade has treated mum with respect, dignity and kindness from day one.
Mum has a nice room to herself and enjoys spending time in one of the lounges during the day.
Level of cleanliness everywhere is great.
The food is home cooked, nutritious and varied.
Mum always looks clean and well cared for.
There is a brilliant daily entertainment programme - we enjoyed a sing along last Friday and today mum has gone on a trip to Burnsall.
To all staff- thank you so much to each and every one of you for what you do; you are all amazing.
Thank you so much for taking the time to leave such a thoughtful and detailed review.
We are delighted that your mum settled so quickly and that she feels comfortable, respected and well cared for at Croft House. Your kind comments about Helen and the whole team mean a great deal to us and will...
Mum has enjoyed trips out to Bolton abbey and also a trip on a canal barge which she enjoyed immensely.
Thank you so much for your lovely review. We are delighted to hear that you feel reassured knowing your mum is well cared for and supported by our team.
It is wonderful that she has enjoyed the trips to Bolton Abbey and the canal barge. We will be sure to share your kind words with all the staff, who will really appreciate them.
My Mum has been a resident at Croft House for 4 months. The care my mum receives is absolutely fantastic. From the moment you walk in you feel a wonderful, homely atmosphere that is both warm and welcoming. Living with dementia is incredibly challenging, but Croft House provides an environment where mum feels respected and settled. Every member of staff at Croft House is professional, friendly and takes the time to really get to know mum. It gives our family such peace of mind knowing mum is in such capable and caring hands. We cannot thank the wonderful team enough for everything they do.
We are delighted to hear that your mum is settled and that your family feels reassured by the care she receives at Croft House. Supporting residents living with dementia with dignity, respect and kindness is extremely important...
As a family, finding the right place for my mother in law was really important to us, and we are so grateful for the care she receives at Croft House. She is settled and content, which brings us all peace of mind. Croft House has a really homely atmosphere and great facilities including excellent food that she thoroughly enjoys. The activities arranged are brilliant, and it is wonderful how they include both the residents and their families in these events. Every staff member is professional, warm and friendly. Knowing she is so well cared for means the world to our family and we cannot thank the team enough.
We are delighted to hear that your mother-in-law is settled, content and enjoying life at Croft House. It means a great deal to the whole team to know that families feel reassured and have peace of mind knowing their loved one is well cared...
Every occasion I have been to the home I have felt very welcomed by all the members of staff. Everyone is so caring and very helpful. You can visit whenever is best for you which means so much as I work quite a lot .
We are also pleased that flexible visiting makes a difference for you, especially with...
John seems happy at Croft House and all the staff seem very attentive to his needs. As a visitor you are always made to feel welcome and staff often fill you in about what they've been up to. They have lots of fun and activities for all the residents and staff are very kind to them all and go above and beyond!
It is wonderful to hear that John is happy at Croft House and that you feel welcomed when visiting. Keeping families informed and involved is very important to us, so we are pleased this has been your experience.
We are also glad to...
Very welcoming friendly and helpful.
Thank you for your kind review. We are really pleased to hear that you found Croft House welcoming, friendly and helpful. It means a lot to the team to receive feedback like this, and we are grateful for your support. We will continue doing our best to make everyone feel comfortable and well cared for.
The carers were brilliant with him and us and some soon became friends who we are still in contact with now.
We were very happy with the care provided, nothing was too much trouble and they knew just how to look after my dad to make his time there the happiest it could be. We always joked that he communicated more with them than us!
We were very impressed with the activities they offered and we enjoyed some great family events. The team work extremely hard.
It's not easy losing a loved one to dementia but we found great comfort in knowing how well looked after my dad was.
Thank you
We were privileged to care for you dad and will always remember his lovely smile. It means a great deal to hear that he settled well at Croft House and that both he and your family felt supported during his time...
The Alzhemiers has taken the brother I knew. He cant speak to tell us what he wants bit teh staff take time to find out as best they can what to do for him. There are trips out in the minibus that he enjoys and entertainment - singing etc. Nice homely place.
My brother has been a resident at Croft House Care Home for almost two years now and is very happy and settled there. It is such a relief to know he is so well looked after by all the kind and efficient staff. It is a very clean and well run care home with an excellent choice of meals to suit all. Also there are daily activities and trips out on the minibus also to be enjoyed.
Thank you so much for your kind words. Knowing that your brother has been happy and settled with us for nearly two years is the best feedback we could ask for. I'll make sure your comments are shared with the team, as they really do appreciate hearing them. Thank you for recognising the care, activities and day-to-day effort that goes into making Croft House feel like home.
My mother was brought into this home for an assessment bed period and by the time she was leaving she had began to feel like it was her home.
Our first encounter of the home was with the Manager and she was very helpful, informative and prompt to assess my mother in hospital and get her out and into the comfort of the home. My mother's room had a homely comfortable feeling and safety measures were in place.
Throughout her time at the home she was treated with care and compassion and made to feel like she was cared for.
The care staff were prompt and attentive to my mother medication routine and extremely supportive during difficult times.
The whole team were accessible to us as a family with any queries, concerns or preparations throughout my mother's stay.
The manager was thorough with her care assessment of my mother in preparation for CHC assessment meetings, and we felt the support of the care home behind us.
Thank you x
I'm very impressed with every aspect of Croft House. All the staff I've dealt with have been very caring, friendly and efficient. Resident safety, happiness and health are clearly the top priorities at Croft House and I'm very grateful to them. It's very reassuring to know that my mum is in safe hands. Thank you.
Mum has now been at Croft House for over a year. The staff are fabulous and although very busy always take time to chat to mum and look after her needs. They are kind and caring and I cannot thank them enough. All communal areas are clean and well-maintained to a high standard. Mum is very happy and settled quickly. We are always made to feel welcome on visiting and know that Mum is being well looked after. Thank you.
Thank you from the Croft team. It's our pleasure to care for your mum.
Mum has been a resident at Croft Care Home for just over a year now. We have peace of mind knowing that she is safe and well looked after. All the staff are lovely and are so kind and caring towards Mum. There are plenty of activities going on and the home even has a minibus for trips out. We are so glad we chose Croft House for Mum and she tells us she is very happy living there.
Thank you for your feedback. It's indeed our joy to take care of your mum. She has a wonderful smile.
I cannot thank Croft House enough.
It is like one big family.
Thank you. Your mum is truly a treasure to us and belongs to the Croft House family.
Communication is very good and I am informed of everything happening with my wife.
I am very happy with this Care Home.
Thank you, we are grateful for your appreciation. It keeps us motivated to learn and do even better.
One of the best around.
Thank you. It's reviews like yours that remind us of the good work at Croft and push us to excel better and better.
Dad has been at Croft House for 3 years and has received excellent care and support. So much so that my uncle has moved in as well. The staff go over and above in providing care. The home provides a minibus to take residents out on short trips which Dad really enjoys.
The meals were also a highlight of our father's time at Croft House, he enjoyed these a great deal and appreciated the choice and variety. The kindness and level of care were exceptional and extended to the family too. We will always be grateful for the time he spent at Croft House and the many happy memories you created for us all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 23 June 2026Single rooms and single ensuite rooms currently available, including ground floor and upstairs options. Suitable for residential or dementia care. Prompt assessments available, with same-day admission possible where appropriate.
News (0) & Events (0)
There are no news items for Croft House Care Home.
There are no upcoming events for Croft House Care Home.
Awards / Recognitions (4)
- 28 Feb 2023Recipient: Croft House Care Home
- 30 Jun 2022Recipient: Croft House Care Home
- 01 Feb 2015Recipient: Croft House Care Home
Meet the Team (2)

Dr Kaj Raveendran is an A&E medical doctor with a deep passion for care from an early age. Before this, he had experience volunteering in various other care homes.
As a new owner of an outstandingly rated (CQC) home, he is committed to enhancing the service further.

Helen joined the team in 2025 as a Care Manager. She brings bring a wealth of varied experience and expertise to the role.
Under her leadership, she is committed to providing outstanding care.
Frequently Asked Questions about Croft House Care Home
What types of Care is Croft House Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Croft House Care Home have?
There are 29 Single Rooms.
What are the Facilities & Services at Croft House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Croft House Care Home to the centre of Keighley?
3.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft House Care Home to verify any information. View our terms and conditions. Croft House Care Home has an Enhanced Service -more info.