
Our family were so relieved to find this outstanding care home.Susan W(Daughter of Resident/Service User)

This is a very good care home, clean and very friendly. The staff are very good and caring.M C(Resident / Service User)

Very welcoming friendly and helpful.Graham G(Husband of Resident/Service User)

Our family were so relieved to find this outstanding care home.Susan W(Daughter of Resident/Service User)

This is a very good care home, clean and very friendly. The staff are very good and caring.M C(Resident / Service User)

Very welcoming friendly and helpful.Graham G(Husband of Resident/Service User)

Croft House Care Home provides residential and dementia care in a warm, friendly and supportive environment. The home is based in Keighley and offers comfortable accommodation for older people who require long-term, respite or short-term care.
The team at Croft House focus on getting to know each resident as an individual, including their personal routines, preferences, interests and care needs. Care is planned around each person, with dignity, kindness and respect...
Care Provided by Croft House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Extras include Hairdressing and chiropody. All trips and entertainment are covered by the weekly fee.
Local Authority clients are accepted but are asked to pay a top up to meet our fee levels.
The price(s) shown are provided by the care home. Contact Croft House Care Home for full pricing details and T&Cs.
Contact Croft House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Croft House Care Home Ltd
- Private Owned
Person in charge
- Helen Lord(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (5)
Croft House Care Home Reviews (72)
Croft House Care Home has a Review Score of 9.7 (9.656) out of 10, based on 13 reviews in the last 2 years.
Over all time Croft House Care Home has 72 reviews.
My dad has been at Croft House Care Home since August and both he, myself and my sister cannot fault the care he has received. The staff cannot do enough to help and this is a great comfort to my sister and I.
Croft House Care Home is the best care home around! I have had experiences with other care homes but none of them come close to the standard of care provided by Croft House to my mum. The management team are very hands-on and treat Mum and other residents like family. Croft House really is a home from home. Mum is very happy and I can't remember the last time my mum smiled so much. All staff are amazing with residents, even the maintenance team have great relationships with Mum and other residents. Highly recommend Croft House!
We are so delighted with Mum's care at Croft House Care Home - having had a terrible experience at the previous care home! Always warm and friendly with good food and entertainment to keep everyone stimulated. A very happy place and I have peace of mind knowing she is loved and cared for. All the staff are exemplary.
She has been cared for diligently with empathy and, although with a natural progression in her dementia, she is constantly encouraged to be included in activities and treated with respect. She is offered choices, included and seems content.
The staff work hard to engender the atmosphere and appearance of home and family in the presentation of rooms and the building and in relationships and show imagination and energy in the entertainment and activities to support interest and participation.
I have power of attorney for my brother's health and welfare and the staff give regular updates on medication and his well-being and I feel my brother and I were extremely lucky to find Croft House and its happy, upbeat staff.
Visited my auntie several times and always find the staff to be kind, caring and dedicated to the residents. It is reassuring to know our loved ones are in good care and would highly recommend this home.
Not being part of a large group tells here. Management and staff caring for residents can't be bettered, in my opinion, and having one resident at 102-years of age is just one excellent example at Croft House.
My dad is really settled and looks really well - he always tells us how good the staff are and how well they look after him. He loves the trips and the activities they do. I can't praise the place enough.
The staff at Croft House Care Home go above and beyond and genuinely care for residents. As a family, we are so grateful for the care that is given. Activities and thoughtful interaction with all residents to keep them engaged and active are diverse and relevant for the residents allowing inclusivity for the ability of the residents. Always upbeat and happy around residents. We are grateful for the care given, Dad has an extended family thanks to the way he is treated.
My gran has been a resident since 2019. She’s extremely happy here and the staff are absolutely outstanding! They all tell me how much they love her and they treat her like they would their own grandparent. Through Covid, it was terrible when we couldn’t see her but it made me feel better knowing she had these wonderful people looking after her. I truly couldn’t wish for a better place for my gran to live!
Croft House Care Home are currently looking after my mum who has dementia. Her room is always clean, tidy and welcoming. My mum is well cared for and she always looks happy and content. I am always fully informed when there are any issues that need addressing. The staff are very friendly and make me feel at ease when visiting. I feel that they did everything they possibly could through the Covid pandemic to keep my mum safe and well. I would definitely recommend to anyone.
Thanks.
Thank you for your kind words. We do try our best and let's hope your mum's leg heals quickly.
It was crucial to my dad's best interests with his dementia that he had stimulation and whilst a lot of other homes stated that they did this, they actually did not.
Croft House Care Home do exactly as they say on the tin!
My dad had a heart attack and then caught Covid in hospital and so he returned to Croft House on palliative care. He came through this, unbelievably, and with dementia, and is still with us because the Croft House manager and staff would not give up on him. That is true care.
This care home helps our family sleep at night knowing Dad is in the best place he could possibly be.
Croft House always go above and beyond with their residents and this is what makes them stand out from all the rest.
Thank you so much for your kind review, it means a lot to us to know you are happy with our service.
Mam has been in Croft House Care Home since January 2019 and has had wonderful care from all the staff. We, as a family, are kept informed about her health and if she has hospital appointments. Nothing is too much trouble for them, I would have no hesitation in recommending Croft House to people, excellent care home.
Thank you for saying you would recommend us that really means a lot to us.
My first encounter with the manager and staff was the caring empathy that I saw for all residents. I knew straight away this was where I wanted my mum to spend the last of her days. It was an unsettling time for Mum as when she entered Croft House Care Home she had to isolate for three weeks. As a family, we were heartbroken for Mum but so was all the staff that worked there. They contacted us all the time letting us know how Mum was and we could ring any time of the day. Once over, we visited all the time and were welcomed by all the staff. I have made lovely friends with all of them. They are so caring and they all love my mum and she feels the same way about them. I can be at home knowing she is being cared for in a professional and loving way which helps me to be more happy at home. My mum is 100 and what a lovely party they put on in the summer outside for her, it is something my family will never forget. I would recommend anyone with dementia, Alzheimer's or any illness to put loved ones in Crofts care.
So glad you enjoyed the party for your mum, we celebrate all birthdays with a cake, party buffet etc. but we do try and do something special for those “very special birthdays”.
The staff have been very accommodating and have done everything possible to make her very comfortable, even taking the time to make her room look a bit more like her own home with some of her favourite possessions.
I can wholeheartedly recommend Croft House if you’re looking for a good quality care home with caring staff to provide a friendly, homely atmosphere for your loved one.
Thank you for your review, we do try and encourage our residents and families to decorate their room how they would like and bring as much as possible from home to really make the room personal.
Mum has vascular dementia and has been at Croft House Care Home since September 2018.
The staff are wonderful, professional, dedicated and genuinely care about all the residents.
The owner is hands-on, effectively managing his team and always available.
Croft House is a true home from home, with a family feel, where Mum feels loved and is very happy.
Home from home - that is really what we try and aim for and the staff will be thrilled with your comments, thank you.
My father was reluctant to enter a care home but is now very happy at Croft House Care Home. He is more active and well cared for. He looks so much better, even in the few weeks that he’s been there. The event days are entertaining for the residents and the staff are very caring and helpful.
Thank you for your review. We often find that people are nervous about the move to a care home but it can be a positive experience. People tend to be less lonely, eat better and are able to take part in many activities.
The food is to a high standard and is tailored to my mother's requests.
Thank you for your review, we try really hard with the food and do try and cater to everyone's differing tastes and diets. Residents can have whatever they want, some residents enjoy a glass of wine with their lunch sometimes.
The quality of care exceeds my expectations. A lovely home with wonderful staff who treat Mum with dignity and respect.
Mum has dementia, time has been taken to get to know Mum's needs, her likes and dislikes, and her sense of humour! The dedicated staff make Mum's life happy and content.
Croft House is a clean, well-run home with excellent management.
Mum has a nice room which is always clean and smelling fresh, with a lovely view of the garden.
Lots of stimulating activities take place within the home and also regular outings in the minibus.
I cannot fault the communication between Croft House and myself. I am always kept up to date with Mum’s health and wellbeing and informed, without fail, if any health issues arise.
A shining example of our older generation receiving the best care and being encouraged to live life to the full in their final years.
Thank you so much for your wonderful words. I’m so glad we exceed your expectations. Dignity and respect are so important to us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 23 June 2026Single rooms and single ensuite rooms currently available, including ground floor and upstairs options. Suitable for residential or dementia care. Prompt assessments available, with same-day admission possible where appropriate.
News (0) & Events (0)
There are no news items for Croft House Care Home.
There are no upcoming events for Croft House Care Home.
Awards / Recognitions (4)
- 28 Feb 2023Recipient: Croft House Care Home
- 30 Jun 2022Recipient: Croft House Care Home
- 01 Feb 2015Recipient: Croft House Care Home
Meet the Team (2)

Dr Kaj Raveendran is an A&E medical doctor with a deep passion for care from an early age. Before this, he had experience volunteering in various other care homes.
As a new owner of an outstandingly rated (CQC) home, he is committed to enhancing the service further.

Helen joined the team in 2025 as a Care Manager. She brings bring a wealth of varied experience and expertise to the role.
Under her leadership, she is committed to providing outstanding care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft House Care Home to verify any information. View our terms and conditions. Croft House Care Home has an Enhanced Service -more info.