
Our family were so relieved to find this outstanding care home.Susan W(Daughter of Resident/Service User)

This is a very good care home, clean and very friendly. The staff are very good and caring.M C(Resident / Service User)

Very welcoming friendly and helpful.Graham G(Husband of Resident/Service User)

Our family were so relieved to find this outstanding care home.Susan W(Daughter of Resident/Service User)

This is a very good care home, clean and very friendly. The staff are very good and caring.M C(Resident / Service User)

Very welcoming friendly and helpful.Graham G(Husband of Resident/Service User)

Croft House Care Home provides residential and dementia care in a warm, friendly and supportive environment. The home is based in Keighley and offers comfortable accommodation for older people who require long-term, respite or short-term care.
The team at Croft House focus on getting to know each resident as an individual, including their personal routines, preferences, interests and care needs. Care is planned around each person, with dignity, kindness and respect...
Care Provided by Croft House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Extras include Hairdressing and chiropody. All trips and entertainment are covered by the weekly fee.
Local Authority clients are accepted but are asked to pay a top up to meet our fee levels.
The price(s) shown are provided by the care home. Contact Croft House Care Home for full pricing details and T&Cs.
Contact Croft House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Croft House Care Home Ltd
- Private Owned
Person in charge
- Helen Lord(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (5)
Croft House Care Home Reviews (72)
Croft House Care Home has a Review Score of 9.7 (9.656) out of 10, based on 13 reviews in the last 2 years.
Over all time Croft House Care Home has 72 reviews.
My mother is 88 years old suffering from parkinsons and cancer. Recently she contracted a chest infection which has caused her to remain in bed. The owners and staff have been first class. She is looked after totally receiving visits every half hour to attend to her, turning, washing, feeding, drinking ect. She may not recover from this illness and I am confident that she will receive the best care possible in the remaining days at this very special care home.
I would recommend it to anyone. Every one has been kind and considerate to me and all our family when we visit and we trust them implicitly.
Dad has been at Croft House for three years this January and in that time, he has been given a new lease of life, the care given is second to none, the entertainment is good and varied and he really looks forward to the twice-weekly outings in the Croft House minibus. I can only say that dad is a very happy man!
Mum was very well looked after at Croft House care home. She was reluctant to have to go in a care home but with the great staff and comfortable surroundings, she came to know the care home as her new home, of which she loved. Over the years mum was a resident, her health needs were always looked after with care and dignity, even the end of life care was superbly administered. We as a family, could not praise all the staff and management team at the home enough.
Having spent many weeks looking at various care homes in the area, this was the one which impressed us most. Unfortunately, they had no vacancies but luckily in our case, we were able to take care of mum until a place became available. She is happy there with plenty of helpful, caring staff always on duty. Would recommend.
My father is a resident at Croft House and has been a resident for 3 years. He has been treated with care and respect by all the staff from management to cleaners. We have been pleased with activities and trips out organised by the care home which are designed to stimulate and encourage all residents to join in.
We have always been made to feel welcome on our weekly visits and we appreciate the cups of tea or coffee which we are offered on arrival. We feel like members of the Croft House family and we greatly value the warm and friendly atmosphere at Croft House. It is very reassuring to know that my mother has been so well looked after in her senior years.
Our first impression of the care home was that it was small, cosy and friendly- very home from home. We have not been disappointed with our choice for our dear old friend. Auntie appears to be content in her surroundings. The food is home cooked and tasty. The staff are friendly, warm, caring and Auntie is always clean and smartly dressed. We feel that she is safe and secure and happy and her needs are met. The owner is very approachable and confidentiality is prime.
My wife has been resident at Croft House for over two years with a serious progressive illness which has needed to be matched with equally progressive intensive care. Croft House has delivered the requisite standard of care throughout with sustained warmth and compassion.
Staff are encouraged to spend lots of time with the residents and any requests for help or assistance are dealt with quickly, efficiently and with kindness. (As a health care professional I have unfortunately visited too many care homes where completing endless paperwork is prioritised above the immediate needs of the residents).
Mum passed away in December, but it is very reassuring to know that Mum was in safe, competent, compassionate, loving and caring hands during her time at Croft House.
It's an amazing home..staff are amazing they go above and beyond their job, nothing is too much trouble always happy to help.
The food is all home made and is scrumptious. If you are looking for daycare or a home this is home from home and you would not be disappointed.
Lovely home, lovely staff. They really do care.
I am extremely happy with the care my mother is receiving. I have also had a family relative in the home before who also received the same excellent care. I would be very happy to recommend this home to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 23 June 2026Single rooms and single ensuite rooms currently available, including ground floor and upstairs options. Suitable for residential or dementia care. Prompt assessments available, with same-day admission possible where appropriate.
News (0) & Events (0)
There are no news items for Croft House Care Home.
There are no upcoming events for Croft House Care Home.
Awards / Recognitions (4)
- 28 Feb 2023Recipient: Croft House Care Home
- 30 Jun 2022Recipient: Croft House Care Home
- 01 Feb 2015Recipient: Croft House Care Home
Meet the Team (2)

Dr Kaj Raveendran is an A&E medical doctor with a deep passion for care from an early age. Before this, he had experience volunteering in various other care homes.
As a new owner of an outstandingly rated (CQC) home, he is committed to enhancing the service further.

Helen joined the team in 2025 as a Care Manager. She brings bring a wealth of varied experience and expertise to the role.
Under her leadership, she is committed to providing outstanding care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft House Care Home to verify any information. View our terms and conditions. Croft House Care Home has an Enhanced Service -more info.