Croft House Care Home

Main Road, Eastburn, Keighley BD20 7SJ
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9.5 61 Reviews
  • Croft House Care Home, Keighley
Croft House Care home - Rated Outstanding in 4 OUT OF 5 CQC areas - is a family owned and run Care Home providing residential care, day care and respite care for the elderly with physical and/or mental frailty, or those suffering with dementia. They are proud to have recently been rated OUTSANDING in 4 out of 5 of the CQC areas (September 2020).

Situated in the rural village of Eastburn, within travelling distance of Keighley, Haworth and Skipton. They provide excellent home cooked meals with special dietary requirements catered for.

They provide quality, personalised care within a friendly and homely environment and with dedicated caring staff.

All residents' bedrooms are decorated to a high standard and residents are encouraged to personalise their rooms as much as possible. All rooms have 24-hour nurse call facilities, with some rooms having en-suite bathrooms.

A full programme of activities and entertainment is organised daily by the entertainment co-ordinator. Regular outings and involvement in the day-to-day running of the home help to ensure all residents lead full and active lives. Croft House has its own mini bus with trips going out 2 or 3 times a week.

Croft House welcomes both private and local authority funded residents.
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Care Provided by Croft House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Our fees reflect the quality of care that we offer. Providing Outstanding care requires investment in the quantity and quality of staff, in our premises and meeting person centered care needs.
Extras include Hairdressing and chiropody. All trips and entertainment are covered by the weekly fee.
Local Authority clients are accepted but are asked to pay a top up to meet our fee levels.

Contact Croft House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Croft House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Croft House Care Home Ltd

Person in Charge

  • Helen Oldfield (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (29)
  • Single Rooms with Ensuite Wet Room (5)

Croft House Care Home Reviews (61)

9.5

Croft House Care Home has a Review Score of 9.5 (9.529) out of 10, based on 8 reviews in the last 2 years.
Over all time Croft House Care Home has 61 reviews.

Overall Experience
  • 59
  • 2
  • 0
  • 0
  • 0
Date Published
  • 61
  • 1
  • 2
  • 8
  • 53
Reviewer Connection to Croft House Care Home
  • 25
  • 18
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Daniel C (Son of Resident) published on 2 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care my mother is receiving. I have also had a family relative in the home before who also received the same excellent care. I would be very happy to recommend this home to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.529)

Overview of Review Score

The Review Score of 9.5 (9.529) out of 10 for Croft House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.729 for Croft House Care Home is calculated as follows: ( (71 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.729
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Croft House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Feb 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Kaj

Kaj Raveendran

Job Title: Owner/Manager Joined: 2023

Dr Kaj Raveendran is an A&E medical doctor with a deep passion for care from an early age. Before this, he had experience volunteering in various other care homes.


As a new owner of an outstandingly rated (CQC) home, he is committed to enhancing the service further.

No image found

Helen Lord

Job Title: Registered Manager Joined: 2025

Helen joined the team in 2025 as a Care Manager. She brings bring a wealth of varied experience and expertise to the role.


Under her leadership, she is committed to providing outstanding care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft House Care Home to verify any information. View our terms and conditions. Croft House Care Home has an Enhanced Service - more info.