The Flowers Care Home Ltd

we feel we have become part of their family, and have missed visiting my dad and interacting with the other residents due to the covid-19 pandemic.
The manager took the decision early to lock down the home, and it has paid dividends in keeping all her guests safe, well done and thanks to you and all your brilliant staff. We have had weekly updates from the manager and also been able to talk with Dad on the phone, as I say the staff are very willing and accommodating.
Many thanks from myself and my family in these uncertain times, please keep safe and keep your heads up.
We would not hesitate in recommending your home to anyone who asks us.
Once again thank you all.

she passed away, but you helped me through it, offering me love and support at such a difficult time. Me and my family can not thank you enough.

wouldn't hesitate to leave Mum here again. She was looked after properly.
The home and staff deserve some recognition.

and feel part of the care plan process; meeting with the manager and my mother's GP, to discuss her care needs. I have also had contact with Adult Social Services who carry out visits to the home from time to time.

The staff are always very welcoming and friendly and the home does feel like the resident's home with various activities from time to time, as well as supervised outings for those that wish to partake. My mother has an en-suite room which is always kept clean and tidy, her clothes are regularly cleaned and replaced in drawers and wardrobe.

Overall, I think this home and the service they provide are second to none. Thank you to all for looking after my mum.

something going on if needed, from music, sing-song to a trip out. The fact my Mum has stayed well, no chest infections or pressure sores is a credit to the staff at this stage of her life. The residents enjoy their food and there is supper served and treats and day. Lots of love and laughter. As a nurse myself, feeling my mum is safe, well fed and cared for is paramount. The staff let you know if any change, from the slightest mark on her skin to noticing she is not herself. For residential care in a quaint environment with staff and residents that feels like a family, you would be pushed to find better.

very promptly, which was a great help as I was being pressurised by the hospital to move her quickly. The home is bright, warm and welcoming, the food is lovely and the care is second to none.
The staff and management at the Flowers are exceptional and always take great care of the residents. Caring for someone with dementia can be very challenging at times and the staff are very well trained in this. I am always informed the moment there is an issue with mum, ie an accidental fall or illness and I am always kept up to date with any issues or concerns. I would recommend this care home very highly.