
When you enter the building it is very much like walking into a hotel.Jeff C(Son of Resident/Service User)

The activities are wonderful and varied, and from my experience, the best I've seen in the areaClaire H(Daughter of Resident/Service User)

staff in all areas go above and beyond and truly show love , kindness and excellent careHelen J(Daughter of Resident/Service User)

When you enter the building it is very much like walking into a hotel.Jeff C(Son of Resident/Service User)

The activities are wonderful and varied, and from my experience, the best I've seen in the areaClaire H(Daughter of Resident/Service User)

staff in all areas go above and beyond and truly show love , kindness and excellent careHelen J(Daughter of Resident/Service User)

Springbank Care Home is a small, family-run residence in the town of Silsden, offering a more intimate setting for up to 40 residents. Reopened by Steven Spellman after a careful refurbishment, the home has a quiet, personal feel that avoids the atmosphere of a larger care home. The team at Springbank aims to treat every resident as an extension of their own family, ensuring that the care provided is as...
Care Provided by Springbank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Accept all forms of funding towards your weekly fee.
The price(s) shown are provided by the care home. Contact Springbank Care Home for full pricing details and T&Cs.
Contact Springbank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Spellman Care
- Private Owned
Person in charge
- Lisa Pickles (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (40)
Visiting
- Visitors welcome at any time.
Parking
- Parking is available on-site.
Springbank Care Home Reviews (50)
Springbank Care Home has a Review Score of 9.7 (9.682) out of 10, based on 13 reviews in the last 2 years.
Over all time Springbank Care Home has 50 reviews.
I recently visited my uncle at this care home and was extremely impressed. The staff were warm, caring, and attentive, treating residents with dignity and kindness. My uncle was happy, comfortable, and clearly well cared for. The home was clean, welcoming, and had a lovely The home clearly provides excellent care and support. Without a doubt one of the best care homes in the area.
Outstanding care, friendly, like a family, cheerful, helpful staff in all areas making sure all needs are catered for. Nothing too much trouble. Reassuring, wonderful food, catering, for even the most difficult diets individually. Felt like a 1st class hotel. Very professional. A home to be extremely proud of.
Thank you for taking the time to leave us such a kind review. I will make sure that your comments are passed on to the whole Springbank team.
There has not been anything that has been too much trouble.
Every care we have asked for has been given with such kindness and dignity.
It really is like one big happy family.
Thank you so much for your deeply kind words. We understand how challenging this period has been for your family, and it is a privilege for us to provide your father with the care, love, and dignity he deserves.
Hearing that you feel supported and part of our "big happy family" means the world...
My Dad is extremely well cared for at the home and enjoys his many humorous interactions with the team there. It is so important to me to see that he is happy and that his sense of humour is still shining through.
I feel part of the family as I am always made to feel so welcome and, as with the other visitors, I am encouraged to join in the activities which are great fun!
The door is always open for me to chat with anyone involved in Dads care and if I need any guidance the patience and expertise is second to none.
All of the staff are brilliant, kind and willing to help. Dad couldn't have better people around him.
Thank you so much for your wonderful review. We are delighted to hear that your dad is so happy and that his fantastic sense of humour continues to shine through-he is a joy to have in the home.
It is lovely to know that you feel like part of the family here and enjoy joining in with our...
Nothing is too much and communication is excellent always .
Activities are stimulating and well run by the fabulous Lorraine . The different mix of crafts are great even for my novice mum .
Leadership is also fabulous with approachable staff who listen , talk issues through and sort them asap .
This is an excellent care home and others could learn so much from them
Thank you so much for your kind words. We are thrilled to hear that your mother is enjoying her time at Springbank and that our team's dedication and care have made such a positive impression.
It is especially lovely to hear your praise for Lorraine and our activities programme; we're so glad...
My mum stayed at Springbank for nine months after care at home was no longer enough. She received excellent care from day one. However, it was during mum's final few days that we were blown away by the level of compassion from all the staff. Not just the care they took of mum, making her as comfortable as they could, but also the way they took care of us as we sat by her bedside.
I am so grateful to the staff for the way they took care of mum, along with the peace of mind which that brought me. On my visits from Scotland every few weeks, it meant I could just spend quality time with mum in comfortable and relaxed surroundings. It was nice getting to know the staff, too, and receiving a friendly welcome after a long drive down. Springbank came to feel like a home-from-home for me, and I shall always look back on mum's time there with fondness.
Thank you for leaving us such a kind and heartfelt review. It was a pleasure to care for your mother. I will make sure your comments are passed on to the rest of the team.
The staff are very accessible. If I have a query or concern about mum communications are responded to in a timely manner .
The home is spotlessly clean and has the air of an upmarket hotel.The furnishings are smart and comfortable. The gardens are well tended and provide a most beautiful outdoor space for the residents to relax in the summer months. At Christmas the seasonal decorations are stunning.
Residents' birthdays are observed by the baking of their own special birthday cake, and landmark birthdays can be shared with family and friends.
I am convinced that mum is receiving the best possible attention in a comfortable and caring setting.
Having known your mother and seen her thrive with us over the past four years, it means the world to the entire Springbank team, myself included, to read your kind words about the outstanding care she receives.
We are so proud that you've seen...
The care home is spotless as is mum's room. There's a lovely warm home-like feel as soon as you walk in, with music playing softly, so welcoming.
Even though mum has lost interest in all of the wonderful activities & day trips and people who come in with animals etc it's wonderful for those residents able to enjoy this.
We always say mum would have chosen here, if she could have done. The perfect place for our wonderful mum to be - thank you to all at springbank x
It means the absolute world to the entire team, and myself, to know you feel your mum is in the best and trusted hands here at Springbank.
We are so glad you feel welcomed, that we keep you fully updated, and that you appreciate our high standards...
I've found all staff to be welcoming, very helpful, compassionate, understanding, considerate, supportive, talkative, well presented, happy in what they do, attentive and above all provides exceptional care for my dad with his dementia needs.
It means the world to the entire Springbank family, and myself, to hear that he has settled in so well, feels welcome, and is happy and content. Seeing him enjoy the daily activities and regular trips...
We have been very happy with all the care that the team at Springbank provided. Mum could not have been anywhere better albeit for only a short time. The friendliness and professionalism have been outstanding.
Our mother with dementia was at the home for 8 weeks until she passed away. We had looked round other homes but as soon as I walked in here and was welcomed so warmly I knew this was the place. It felt like a luxurious hotel and smelt lovely. The care that our mother received was the absolute best. The home has a friendly, nurturing atmosphere, it was immaculately clean, the activities are fun and plentiful, and the residents seem really happy and well looked after. The food always looked amazing, she had brilliant empathetic and and kind carers and support staff, and the management were so welcoming and you could see that they had a great relationship with the staff. You could tell it was a nice place to work. Our mum was relaxed and happy there which was so comforting to us. End of life care in the home was so respectful, caring and dignified. Her time in the home was something we will always cherish.
Our mum has been resident in Bluebell wing at Springbank Care Home for over four years and we have been delighted with the care she has received . A special mention is deserved following mum's fall and broken hip. The progress that she has made is is in no small part as a result of the simply brilliant staff at Springbank who look after her day to day. All the carers clearly want the best for their elderly residents and go the extra mile (or even two!) to encourage and support them. Thanks to all of you - so grateful!
Springbank Care Home creates a homely atmosphere for residents and family members. It has excellent care staff and are always greeted with a smile and excellent service. The manager and deputy manager are always on hand to help and support. It provides a safe and comfortable residence for the residents.
This review relates to the past year my husband has been cared for at Springbank Care Home during which he was extremely ill and admitted to hospital. Following his return his care has been excellent and he has improved immensely. Everyone who has been involved with his care has shown patience and compassion which has been much appreciated by me. He thoroughly enjoys the healthy nourishing food provided.
My mum has been a resident for 18 months. The management and all the staff are really professional, caring, competent and run a happy home. Mum had a few health challenges recently and these were addressed well. The residents are treated as individuals eg. they all received a Christmas stocking with 4 gifts which were personally chosen and suited to them as well as a personal Christmas card. On Valentine's day they will again 'feel loved' as they receive heart biscuits and are taken out on the minibus to a garden centre. Later on in the week is an external singer. The residents selected their individual pizza toppings last week and these were then cooked for them for their tea. Everybody works hard to run a well managed home with a variety of entertainment. A resident has her own choir which they join in with and Race Equality Week was celebrated with flags, pins, sharing customs and food from the countries the staff come from. I volunteer at the home and sometimes escort residents to appointments.
Having cared at home for my mother along with other family members, it was a real upset when Mum broke her leg and required an operation. Post-operation, it was obvious that the care plan had to change. Springbank Care Home has made this transition so much easier than expected. Mum is happy and we are happy thanks to all the staff at the home.
They have so many activities for those residents who want to take part, with two dedicated entertainment coordinators. The manager and assistant manager are warm and caring and just can’t do enough for everyone. You can’t go wrong if you entrust your loved one to these lovely people.
My other half is so settled - my daughter says - “we cannot believe how well it has all turned out”. This is after all the trauma of the previous years.
All staff are very caring without exception.
The food is exceptional.
Senior and office staff are very approachable.
Activities are carried out with great thought about the interest and enjoyment of all involved.
Thanks for taking the time to leave us a review. I'll make sure that your kind words are passed on to the Springbank team.
Springbank in Silsden is flawless. Can’t praise everyone enough who works there - a true team with a fantastic leader at the front. So welcoming, helpful, and inspiring to be shown what a good care home looks like. We would not hesitate to recommend Springbank. The care, love and hard work are very visible when you visit. Keep making a difference; it is very much appreciated.
Thank you for your kind words; I'll make sure that they are passed on to the Springbank team.
The staff at the care home have been amazing - caring, compassionate, patient and hardworking. They have spent time with Dad to help him through and always take time to make the family feel welcome and informed - communication is very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 31 July 2026General Residential Care, Dementia Residential Care and Palliative Care rooms available. (Respite & Permanent).
News (38) & Events (0)
- 05 Jan 2026
Spellman Care is reflecting on a monumental 2025 as it celebrates 35 years of providing family-run care across North Yorkshire and West Yorkshire. Since the group’s journey began in 1990,...
- 05 Jan 2026
As the festive season draws to a close, residents and teams at Spellman Care’s four homes — Craven Nursing Home, Ghyll Royd Care Home, Springbank Care Home, and Steeton Court...
- 05 Jan 2026
Spellman Care, a family-run group of nursing and residential homes, has marked a significant milestone this month, concluding its fifth annual Christmas Appeal. The 2025 initiative culminated in a festive...
There are no upcoming events for Springbank Care Home.
Awards / Recognitions (19)
- 30 Sep 2025Recipient: Spellman Care
- 03 Mar 2025Recipient: Spellman Care
- 11 Oct 2024Recipient: Spellman Care
Accreditations
There are no accreditations posted yet for Springbank Care Home.
Meet the Team (2)

I joined the Springbank team as the Registered Manager in November 2021.
I come from a background of working in complex mental health and specialist care for those living with dementia. I am truly compassionate about striving for the best possible outcomes for our residents, becoming a central part of our community and continuously improving who we are and what we do.
See more staff profiles at https://spellmancare.co.uk/springbank/meet-the-team

I’ve been working at Springbank for the past 6 years, currently working in the Deputy Manager position. I have achieved my NVQ Level 5 in Leadership and Management in Health & Social Care.
My passion is getting to know our residents as individuals and continually looking at how we can improve how we work at Springbank in order to positively improve the lives of our residents, providing them with the care that they deserve.
See more staff profiles at https://spellmancare.co.uk/springbank/meet-the-team
Frequently Asked Questions about Springbank Care Home
What types of Care is Springbank Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Springbank Care Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Springbank Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Springbank Care Home to the centre of Keighley?
3.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springbank Care Home to verify any information. View our terms and conditions. Springbank Care Home has an Enhanced Service -more info.