Review from C I (Next of Kin) published on 17 April 2024
Submitted via Website • Report
Overall Experience4.0 out of 5
My father is a resident of Savile House and has been for over 12 months having no mobility at all and control over his number 1 and 2 which I would say is not for the faint-hearted. So yes the staff are fantastic, big it up for the carers of Savile House. My father has early stages of dementia so for
the staff there is that as well. So yes Savile House is good.
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Review from Kiran K (Friend of Resident) published on 15 April 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Recently visited Savile House and automatically felt at ease and comfortable. Staff are excellent, they really do care and have everything sorted down to a T. All service users were so happy and in good spirits - a real compliment to all staff at Savile. Thank you for all you have done. Would most definitely
recommend without hesitation.
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Review from A I (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Lovely, clean home. Amazing staff who go above and beyond to keep the residents happy. Residents are treated with dignity and respect. Plenty of activities to keep them busy.
My relative is very happy here.
Family members are treated with compassion.
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Review from Dougie S (Husband of Resident) published on 15 April 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Quite simply, an amazing care home led by the manager.
The care is of a holistic nature and is tailored individually to meet the needs of each individual.
This involves not just who they were but who they are now, be it psychological, physical and emotional.
This has meant a significant improvement
in my wife's quality of life and subsequently mine.
It can't be overstated how comforting it is to know that everything that can be done is and will be done.
First year was hard but the subsequent five have been transformative and avoided a referral to an EMI unit which would have killed both her and me in no time.
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Review from Victoria B (Wife of Resident) published on 15 April 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
We couldn't be more pleased with the level of care provided at Savile House. While the building may need a little TLC here and there, the outstanding staff more than makeup for it with their exceptional care and attention.
The dedication and empathy shown by the staff are truly remarkable. Every member
of the team goes above and beyond to ensure the comfort and well-being of the residents.
In particular, we have to commend the home manager, for her outstanding leadership. Not only does she possess vast experience in providing the necessary care to boost our loved ones' health and facilitate their recovery, but her genuine empathy shines through in every interaction. She truly wants the best for everyone under her care.
We are grateful to have found such a caring and supportive environment for our loved ones at Savile House. Thank you to the entire team for their unwavering commitment and compassion.
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Review from Theresa D (Daughter of Resident) published on 2 August 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum was a resident in this wonderful care home for nearly 8 years (sadly she passed away in Feb 2022). The care that the staff gave my mum was exemplary. I can honestly say that due to that care, I had an extra 8 months, when she was sent home from the hospital on "end of life" in May 2021, and I
will be forever grateful to them. There is a lovely, friendly atmosphere when you enter the home and it always smells fresh. They are extremely approachable and I always felt that the Manager and her wonderful team went above and beyond to ensure that mum was happy. When asked about her care at the home mum would say "love it, love it, love it". Some of the staff that looked after mum have been with her since day one. The communication from Manager to myself with all things relating to mum was excellent, she even messaged me at 10pm at night when mum was in A&E to see if there was anything she could do. I would highly recommend this wonderful home for loved ones. They are an amazing team.
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Review from Claire L (Daughter of Resident) published on 16 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum has been in Savile House for 8-months now, and I cannot fault the care or service.
All the staff I have dealt with are brilliant and go above and beyond their role.
I would name a few, but I can’t!
Nothing is too much trouble, even if it’s in addition to what the home basically provides.
The manager lives and breathes Savile House and is a very hands-on manager; I don’t know how she does it all!
My mum has complex needs having two degenerative conditions which vary daily. They treat my mum like royalty and do everything they can to help her.
They also care about the whole family, not just Mum.
I just wish they could get more funding, so they could do the place up a bit, but I would much rather have the care they provide than an ultra-modern home.
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Review from Garry M (Next of Kin) published on 7 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
I can't speak highly enough of Savile House. From the beginning, the staff, who are all very friendly and caring, have been very understanding of our needs. Savile House is a relaxing home to visit, nothing is too much trouble for them. I will highly recommend a caring home for loved ones.
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Review from J C (Friend of Resident) published on 1 March 2022
Submitted via Website • Report
Overall Experience4.0 out of 5
I have found that the staff, including the manager, are dedicated to looking after their residents. My friend requires special needs, and these have been provided at their suggestion. The staff turnover at Savile House is very low. When visiting, the staff do seem to be happy and content. The manager
has kept me informed on my friend's developments, and I am confident that she is in good and caring hands.
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Review from Martin R (Partner of Resident) published on 28 February 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
My partner has been a resident at Savile House for 18-months. The manager and staff at the home were brilliant at helping us through the transition. Though it was difficult, especially during Covid, I always felt that my partner was in good hands and getting all the care she needed. The staff are lovely,
and the manager always keeps me informed and is very hands-on. The building may seem a bit old fashioned compared to some modern places, but that’s not important to me. It’s the care and family atmosphere that matters, and that’s what I appreciate about Savile House.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
14 Mar 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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What types of Care is Savile House registered for?
Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Savile House have?
There are 18 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Savile House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.
How far is Savile House to the centre of Halifax?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Savile House to verify any information. View our terms and conditions. Savile House has an Basic Service - more info.