Botham Hall Care Home

I visit my partner at the home on a regular basis, I have always found the staff pleasant and helpful. The care home is always clean and as tidy as a living/working environment can be. There is a relaxed atmosphere in the home, such that those that want to rest and sleep can do so and others can read or watch television. The residents are encouraged to go to the communal dining room for meals which encourages them to be mobile and provide more of a community atmosphere. The food is well presented and tasty (from experience). All patients, even the 'difficult ones' are treated with respect.

My mum has quite challenging behaviour at times and every effort was made to assist her in any way possible to smooth the settling in period. We have been able to personalise and furnish her bedroom in a way which has helped Mums transition no end.

The care that Grandad has received has been excellent. He has been treated with care and dignity. Thank you!

The staff at Botham Hall Care Home have been amazing with my Grandpa, really respectful and caring in times of sadness. Friendly, happy to help and will always check in to ensure everything is ok. They have been patient, supportive and have their residents at the forefront of everything they do. Thank you to all the truly amazing staff who go above and beyond. It takes a really special person to be a carer, you are all unsung superheroes and my family and I will forever be grateful.

Mum moved into Botham Hall Care Home in May 2024. After an initial two weeks of feeling unsure, Mum quickly settled down. She has been happy at the home, felt safe and secure. All the staff have treated her with care and kindness. We have been impressed with the standard of cleanliness in the home and how the staff treat residents with respect and kindness. We visited often and were always welcomed. Sadly, Mum has died. We are grateful for the love and care she had at Botham Hall.

A lovely clean and caring environment to look after your loved ones. Home from home. Pleasant surroundings and first-rate care. You feel like the staff do care for residents' well-being.

The rooms are always clean and tidy, dining area and living rooms included.

My mother-in-law is very happy there and is well looked after.

Fabulous staff and management. Warm, friendly environment. Kept up to date with all of Mum's needs.

The staff have been amazing with Grandad, they are a credit to the home.

My mum was discharged to Botham Hall from the hospital in June 2022 in a very poor state healthwise. The staff at Botham Hall immediately enlisted medical assistance for her and nursed her back to health even though it took six months. My mum, even though she has dementia, praises the staff for their kindness and constantly tells me how happy she is, as am I. I can't praise this home and staff enough. I, too, appreciate their friendship and kindness.

The staff show a genuine interest in the residents and their families and although my dad's "new home" is Botham Hall, we feel like we are a part of that family too.

My husband has been a resident at Botham Hall Care Home since June. When he first arrived (following a stay in hospital) he was withdrawn and non-verbal. However, after only a few weeks with the encouragement of the wonderful staff, he is now able to communicate and respond to simple questions. All the staff are really friendly and the interaction with both residents and visitors is second to none. Activities are available most days and everyone is encouraged to join in. The home is maintained to a very high standard, communal areas and bedrooms are well-decorated and very clean. I have complete confidence that Botham Hall provides a high quality of individualised support, personal and social care for my husband.

On day one, my mum was quite emotional and reactive. The staff dealt with her calmly and professionally. My mum settled in well after her initial teething problems. She can be a fussy eater and they are happy to offer alternatives. She always seems happy and in good spirits. She speaks about the staff in a really caring and loving way, comfortable in their company and happy to be helped by them. The staff are always happy to pass information and updates on to me. They are honest and above all else, they genuinely "care".

The care of my father is exceptional. Constant updates and working together with the home, I know my dad is safe and well cared for, this, for me, is such a sense of relief. Thank you so much Botham Hall Care Home.

The atmosphere at Botham Hall Care Home is usually peaceful (although I'm told it can be quite hectic at times!) and welcoming. The home is clean and tidy and nicely decorated. The staff are very friendly and always have time to talk to relatives if needed. Relatives meetings are held regularly where issues (if any) are raised and future plans discussed. My sister is very happy at Botham Hall and is very well looked after. Thank you to all the staff.

My mother has been a resident at Botham Hall for several years and in all of that time she has always received excellent care from the staff. The staff are exceptional and always go beyond their duties to make sure she was happy. The care home is spotlessly clean plus the food is excellent. My mother has recently passed away on 6th April 2023 and whilst me and all my family members were in and out of the home at all times. The members of staff could not do enough for us or my mother. In fact, three members of staff were with me when my mother passed away and I would like to say a big thank you to them all who at all times went above and beyond with the care of my mother, at that time. Thank you.

My mother has been at Botham Hall since the 7th of June 2022, and it is by far the best home I have seen. She has been cared for by all the staff, and I cannot thank them enough. The best care I could have dreamed of.

Lovely care home, located a short distance from Milnsbridge, overlooking fields and woods. Very quiet area. All rooms and communal areas are maintained to a very high standard. Spotlessly clean throughout. There is a nice secure garden area to the front which is lovely to sit out in with Mum in the summer. Rooms are nicely decorated and of a high standard. We always struggled to get Mum to eat and generally look after herself prior to arrival. But within a few short weeks, had improved dramatically and looked a lot more well. The food is of a high standard and always smells lovely. All the staff are very friendly and have a great sense of humour. Mum has quite advanced dementia now, but I feel she is very well looked after and with the utmost dignity and compassion. The staff do a very good job of keeping me informed and up to date on Mums' condition and will let me know if she needs anything. Overall, I don't think I could have chosen a better care home for Mum.

Relatives of the residents are made to feel welcome and are kept well informed.